Kerbside pickup
Yes
Reinforced security
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Enhanced cleaning
Daily cleaning
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Conciergerie
We take care of you
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Comments (199)
They have terrible furniture I had a couch for 2 years and it broke down
Great place, great service.. picked up a sofa set and some lawn chairs.. the woman who helped us in the furniture section, I think her name was Tracy.. cant remember, but her customer service was great.. she helped us pick out a great sofa set, answered all our questions and gave us great information on the merchandise and purchase process.. she is definitely a rockstar worker.. even during a pandemic, she made the purchase smooth. This big lots unlike others is run well, and looks clean and organized.. this is our go-to big lots because of this.
People are genuinely friendly when i shop here. Its clean and kept up nicer than the one near my house.
They had everything I was in need of. Clean store, great prices, friendly staff, Covid-19 safety in place. I love Big Lots. They are a must have in every community.
The sad thing about the San Bernardino Big Lots was that they had so little in stock. I realize people took advantage of all the great buys. Maybe add more merchandise to stores that sell the most. Because unfortunately those are all sales out the door that I am sure they would have wanted.
I love shopping at big lodge their prices are fair the stores clean the staff is polite and helpful the only thing there so far from my home we dont have one close I have to go to Apple Valley and I live in hysteria so its little bit inconvenience To go to the store once in a while it is worth the drive
The furniture associate ., micheal was no help acted like my time was not a big deal to his pay, not very friendly or helpful, went in for dresser and then got sent to apple valley big lots with being told they had it there and not a one😖. Waste of my day The best associate Cindy left and was the nicest helpful one of all employees there put together.
Found what I wanted, a square rod iron napkin holder. I had tried other store with no luck.
I was very pleased with the service we recieved at thislocation. They had the patio furniture we were looking for and in less then half an hour we were out of there. Very happy with the customer service we received.
Always fun to shop at. Clean and well stocked! With shelves mostly organized! They have the shoppers that undo and then throw back plus pulling from bottom leaving on the floor! But they try hard to keep up with that! I will always shop there as long as they keep it put together!
PAT IS THE BEST...THANKS FOR ALL YOU DO.
You know, there really is not much that can be said for a big lots. It is a discount store. You may or may not find what you want. what I can say about this store is the staff is extremely friendly helpful and attentive to the customers. I do like the way the store is laid out. they seem to try very hard to keep this store clean and presentable.
Nice big store packed full of things for your home as well as some food items. Excellent place to shop for your Christmas gifts and decorations.Nice big furniture selection at bargain prices.
When a friend asked me to take her to big lots and when she was shopping for a recliner I was walking around the store and I was very excited to see all the good bargains, so for sure I will be back 👍
Big Lots is my happy place. They have a wide range of products and I always find something I didnt know I needed while buying whatever it was I was actually looking for. This location is excellent, well stocked, well located, and staffed by friendly, helpful staff.
Great staff that will help you find anything you need and spark a great conversation. Great selection of items, and prices are low and reasonable. The store is also really tidy and clean, and the shelves are always stocked.
Shop here often. Harder to find parking now that coffee shop is on the corner. Cars block spaces. No courtesy. Too bad. Wrong place for coffee shop. Big Lots is one of my favorite places to shop. Besides there is a ☕ shop just a little bit 🔻 the 🛣️ on the other side of 7-11
This used to be my favorite place to shop until the prices went up. I even bought my bedroom set here. I recently went to check out the Broyhill living room furniture and the prices are so much better than the other furniture stores I have checked out. Now it is my favorite again. ...
The store was clean. Items were organized. Not crowded. Lines and wait times were reasonable. Very nice furniture items. Bathrooms were okayish.
All the day employees are awesome.
An AMAZING shopping experience!! Thank you Serina ... Awesome customer service. When the computers went down today, she kept the customers in great spirit and we all waited. My kind of store for sure.
I have been at this specific Big Lots several times. They usually sell a lot of surplus inventory, unsold from general department stores. Furthermore, they sell this inventory at discounted rates. I have purchased a lot of DVDs, that were discounted, in this establishment. Of course, without DVDs, they have household appliances, toys, and food items, to choose from. This store is located at the end of Bear Valley Road, so it could be considered a long drive. Still, I would recommend to make this drive, since this store carries other items, that the store in Victorville does not carry.
I hadnt been in a Big Lots in a long time and it was great going in there.I forgot all the cool stuff they have...👍☺😁
It is one of the two Big Lots stores, that are located in High Desert region! I used to shop here, when I lived in the High Desert region. I have purchased ample of DVDs, that were discounted, from this store. Furthermore, without DVDs, I have purchased some appliances, that were fairly priced. Furthermore, this store has a lot of food items, that are quite cheap, compared to grocery stores. Of course, location wise, it is far away from the place, that my family lives. Still, it is quite worth, to get there, since there are some items, available for sale, which the Victorville store does not carry!
This place shouldnt even get a star. Myself my wife my mother and my kids came looking for bunk beds some couches and maybe some stuff to decorate our new house we just moved into.The 2 Caucasian ladies that were working the furniture section didnt even bother to say hello or ask if we needed help maybe because they were to into their own conversation about their personal lives talking so loud that I keep hear what their conversation was about. To top that off the lady at the register kept looking over at us as if we were doing something bad never asked if we needed anything or say hello and not sure if she was the one who sent him after us but there was a man who was also a worker there that kept following us around with the empty basket acting as loss prevention every aisle we ended up in he was in even got it my way a few times. They definitly went out their way to make us feel unwelcome or as thieves I am a veteran of the United States army we walked into big lots planning on spending $800 are more walked out spending $0 because of the way we felt. I definitely think corporate needs to get ahold of super visors and managers in the store and teach then how to properly treat customers and make them feel welcome! If you are minority I suggest you dont go to this big lots I speak the truth and only but the truth. God-bless
Employees and manager were very helpful and courteous. I love shopping at your store. Great prices.
Nice to go early, quiet, clean, and friendly staff. The later part of the day the shelves have been ravaged through and not much left.
I like some things like hair dye and dog treats pretty good prices .Not always available but thats just big lots .The Jamaicanrum cake is to die for when theyve got it ...and its probably going tobe the end of me .so worth it !yummy.
Very clean and workers are very polite and sometimes funny I come here at least twice a week
Everything I need , low prices , got a great bed and all the bedding supplies
Worst big lots Ive ever been too. No one around to help customers find anything. They had 1 person at checkout with no other re registers open., just 1 person working the whole store. Couldnt find what I needed couldnt find help wasnt worth the wait.
It looks a little run down, and dated. Stock is limited. However, it seems that they might be reorganizing the store, and remodeling. I hope thats the case.
Probably the best customer service I have experienced in the high desert! Very helpful staff.
My mom and me loved going to big lots one of our favorite stores🥰
Everything went smoothly, I found everything I was looking for! Employees were helpful and polite... store was clean and will stocked. I will go back in the future good location makes it easy and convenient to go too!
It is so refreshing to walk into a store and not feel pressured to buy anything. Big Lots team workersare pleasant and very helpful. Thank you guys.
Everytime I have gone to Big Lots the Management and Staff very nice and very helpful
Nice workers. Little slow on the checkout due to signing people up for Big Lots card at register.
Jim the store manager was wonderful. He was very helpful answer every question.
Service was courtesy and friend. Greetings by staff as i enter and left the store. Clean and organized with quality products you can trust. Always a pleasure when i visit.
Very good selection of products, I always have fun shopping here! Michele is wonderful, helpful, always in a good mood and willing to help, cant wait to go back!
Ill go out of my way to ship at this location. The staff are all very friendly and helpful. The store is clean and well organized. Overall, its just a good environment.
Not my favorite place to go. They sell some pretty nice furniture thats over priced but they over 90 days to pay with no credit check. Most other things in store are at a discounted price. Not the nicest store though kinda messy and unprofessional clerks.
The employees are super friendly and helpful. Ive been to other stores and they suck compared to this one. I LOVED SHOPPING HERE!!!
I go here for good deals on things for my home... Snacks.. Dog stuff and things for the home.
I have shopped your store when it was still pic&save.I was 17 years old. I still have xmas decorations to this day and I just turned seventy one. Ishopped there today and I find that your prices are way to high for the quality.
Friendly staff great place to get cheap products
I purchased something for full price, didnt have my receipt so they gave me back an 8th of the price.
Love, love, love! Best place to buy K cups in large variety boxes for good pricing. Staff always friendly. Great doggie aisles too.
Cheap holiday gifts, decorations 🥳🎅🦸♂️🦸♀️👯♂️🧝♂️
Went here because online it said they had mattresses and they were decently priced. We went i. and there was only one mattress that was almost 2000. We looked around and their furniture seems cheaply made but it is really expensive. Not worth it
Love this store! Great buys and the furniture is good quality. Found so much, I will be returning soon. 😀
Big lots is a good store.Lots of different things available,and they are gearing up for Christmas,and I spent a small fortune last year.You will find many nice Christmas items.
Went to look at their Broyhill outdoor sets. Still on the pricy side, but nice to shop around. Wear your face coverings and practice your social distances and shop !
Can be a little empty but I love there summer and Halloween selections. I will go here first before I go to any other store.
You can get pretty good deals here. Depending what you wanting from furniture to candy they have a variety of thing you can buy. Most at good prices.
Excellent Management and Team!! Everyone here was so beyond HELPFUL to my husband and I. This was my 1st time shopping here and I will surly be back. My backyard furniture looks BEAUTIFUL
Big lots is stupid expensive.Blows my mind.
The store was a little slim with inventory but overall their product meet the needs I required.
Had to get some cat food,, and staters didnt have the kind Mickey likes so I stopped into Big Lots,,, well Mickey s happy does that answer your question
I like to say that as a customer and an associate its a great experience the Assistant Manager Rochelle has a great attitude, great customer service always aware of store needs, customer satisfaction and associates under her management. Great performance
Many items out of stock but still a great place to get deals and neat imported food items (pastas, spices etc).
So clean. Friendly staff they have everything nicely displayed.
My favorite big lots they have lots of cool stuff and you generally get some pretty nice workers
Love this place. Great prices.Need a few more checkers.
Ive been too many Big Lots but this place is so so clean. I love this store and the people in it. are so polite and so friendly. love it love it love it. this is the only big lot I will go to for now on.
I went in for a specific product. Coconut oil in the large container. I was in just the week before and the shelf was full of them. Today none, sometimes I dont like the unpredictably.
Remodeled lately, love it
The staff is ALWAYS polite and helpful. Clean aisles with some great deals when you shop carefully.
Of both big lots this is mine a lil far from home. But Id rather go here then yhe victorville one since they closed the Hesperia one. U can buy food to socks or furniture snacks or garden stuff .. I always come here for My kids annual pool n havent been disappointed yet.
Great attitude by the employees as soon as you walk in! Big store great prices and large variety of items!
Clean. My check out clerk was awesome. C1588162. Not sure if that was clerk id but loved her.
Maria is wonderful. 2 items I was looking for she advised me on, one of them she consulted with another employee. Very good quality service!
Visited Big Lots Apple Valley California assistant manager there Kristy was very helpful in resolving the situation also ran into their district manager it was not only accommodating but put customer first
The staff here is absolutely amazing. Easy access from the roadways and located in the Stater Brothers parking lot. Note: No EBT accepted here.
Clean workers ate friendly
The folks that work there are nice. They keep the store fairly well stocked & organized.
They have an amazing inventory Im just about everything including furniture and outside furniture. And everyone that works there are very friendly. Very helpful
I had alot of questions and the Furniture manager Pat helped out alot even tho the store was really busy she gave me full attention the only thing I didnt like was the store was low on stock of furniture and they couldnt give me a definite answer as to when they would have certain selections I still got a couch that I wanted 👍
Nice store love the items shop there often especially when they have sales love it
Lines werent bad at all. Bend over and look on the bottom shelves for items you think they are out of.
Shelves were sparce, but understandable with Covid 19. Glad to see restocking taking place.
Cleaned and organized friendly staff , for snacks is my spot for other things as well love it and its nearby me
Interesting selection of food not normally found in the high desert. Not very friendly staff. Store run down looking. Some stuff is over price and cheaply made.
Cashier was wonderful. Its wonderful shopping hear .thank for their and your service.
Im only giving this store three stars because I think they are over-pricing on a lot of products. Otherwise the store is clean and the staff is friendly and helpful.
Employees are always friendly willing to help you and they greet you with a smile clean store but bathrooms need a little more attention
There were some good sales. Didnt have what I was looking for from their ad.
Found a few nice things a little overpriced on some stuff
We were there for a specific gift and lucked out to hit a 20% off the entire purchase. Big Lots always has these little surprises
This Apple Valley store is filthy and disorganized. The stock carts are left in the isles filled with boxes which blocks the isle flow. I will not shop at this location again.
Rarely shop at Big Lots anymore as their selection and pricing is not what it once was.
Our customer service rep was very helpful in every way possible from beginning to end, thank you so much Jessica!!!!
Very good prices has everything you need from laundry soap to dish soap toilet paper napkins clothes pins paper Furniture great prices
Perfect place to buy Christmas decor.
Outstanding customer service from your lead furniture department employee. I will be back. Thank you.
Not the cleanest or but love the other organized great deals and customer service is great
Horrid, I am disabled and they have a hand operated wheel chair for me to use. I have little strength in my hands. Should be ashamed not following ada guidelines
Nice store and employees, as well as good pricing & products are fair
It actually wasnt bad. Was expecting clutter and disarray, but it was very well organized and I actually enjoyed walking the isles for deals
I love going here they always have really good deals for everything the people are friendly and always help.
Coming to shopping at Big Lots is like kid going to a toy store always new items and the low low prices are great.
DJ_MADD_MONKEY@({`^~^`})@ LOVE THIS LOCATION AND SOME OF THE BEST KIND HELPFUL FRIENDLY PEOPLE YOU WILL EVER MEET GOD BLESS YOU ALL AMEN SENDING LOTS OF LOVE HUGS AND KISSES
I love Big Lots. They always have something to buy
Always find the lowest prices, and a clean store. Items vary from store to store. Their garden section is the best around.
Always find nice and cheap stuff. They seem to be short staffed lines can take awhile.
They have great prices on lots of cool stuff.
It always amazes me the great prices at Big Lots. Great place to stretch a budget.
Prices to high and they dont take EBT
Great, I was very happy...was able to get a dresser...
Really good sales, inventory was perfect, but the staff were very tired and it showed the n there really bad attitudes.
The store was clean and orderly, the staff very helpful, selection of items from furniture to food was impressive.
I cant believe what others are saying about this store my family and i went and it was wonderful customer service Thank you guys so much for your serviceP.S no it did not smell weird
Parking lot is clean the store is clean the associates are nice.....shelves are stocked with lots of name brand items...great prices
Great excellent service my first time n the store
Good prices on things here. Nothing super high quality, but good if you need something cheap.
This big lots is very well stocked with very friendly employees..lots of great bargains
The place was clean and the employees had great customer service
Love it.everybody is so nice and everything is very organize employee are very nice and helpful. 🥰🥰❤❤
Halloween stuff out again 💗
Wish they selection was bigger and they floor better stocked
They have everything in this place. Art work, furniture, bathroom accessories, food. Nice and clean.
The employees are awesome and its such a clean store five stars
I love going to big lots its easy to get all the things for the house and a little aomthing for ur self
Great store Employees are attentive fair prices and good location! They dont take E.B.T f.y.i
The people are very friendly they have everything I need at reasonable prices
Previously had good experience but this last visit was awful Pat had poor customer service was very unhelpful, would not recommend this store until she is replaced.
They have a lot of neat things and very good prices.
Love to visit Big Lots. People working there very nice. Prices are pretty good too.
Every time I shop there the employees are very nice and helpful.
Love this store I wish they had more stuff though
Like the store, some good stuff and buys, reasonable prices.
Had two visits in three days and will go back again love to shop there for yard and house
Good prices friendly staff lots of things to buy great furniture
Courteous and helpful staff. Nice clean store and shopping carts.
I always find great buys on there dry goods, there pasta, toiletrys, shampoos, gift cards.
It a good store when you just need somthing close. Furniture is nice . beds to .
Horrible i went in there thursday to buy a display tree and they told me i couldnt. Go today they sold the display model what crap i will never shop there again.
Nice clean store and very friendly employees!
Clean and organized they need more staff the people work very hard but the lines are always long cashier also has to answer the phone
Love big lots have everything and mostly good prices and friendly staff!
Lots of different items. Good prices on most
Theyve changed they dont carry pools or anyting anymore
Normally I like big lots but no showerheads!?????!!!! Cmon, thats home goods 101.
Good Services when it comes to looking for things people go out of their way and helping me
Great for getting the toy for kids birthday party and other items you may need
Clean well stocked. Great prices on coffee
I couldnt believe it when I saw that giant jar of coconut oil on my God yes $12 just thought about it I need to go over there and get some of that like today
This particular store is clean, they are super quick, not huge lines, and easy parking
Very little of merchandise they are known for...looks like Broyhill Furniture Store.
Its a good store cheap but has good stuff to buy
The people were friendly the place was clean and organized prices were reasonable and had clean bathrooms
Every now and then youll find something special on sell, love this place.
I love big lots. Nice prices, nice items
Changing to focus on groceries. stock was low but for the type of store, very good.
The service is good and they have a big variety of things
Its an okay store. The prices dont always seem competitive lately.
Very nice. fun to go there . great deals too .
Huge selection of various items. Food to furniture. Surprisingly clean. Good prices.
The employees are very friendly and helpful storage clean and organized
Filthy durty I guess it were moving shelves Shelves were empty Sad
Place is has no good deals.
Fantastic Store and Prices, Clean, employees are kind and great.
Good customer service,and they have good furniture.
Love big lots best store for alot of things.💝
Great selection and have added a large inventory of furniture at great prices.
What a fun store. Cant get out of there without spending money.
Good place for a quick shopping, it is almost the same as kmart
I love Big lots. They have great deals. And the prices are right.
Clean Store, Excellent Customer Service...
Good prices. Friendly employees. Clean. Quiet.
Big Lots always has good stuff and great prices
Good prices and very helpful.
Always fun to be there. Prices are within budget.
Customer service is a big deal with me. the long lady was beyond rude.
I went for Lysol cleaner. $ 2.00 each limit 2. Jackpot
Great price and service
Always friendly staff. Good prices ş
They have good stuff for reasonable prices
Great Customer service, always find what I need here!
Love shopping there. I always find what I want.
Fair sized store. Well stocked employees friendly and helpful.
Clean store with friendly staff. First time ever in a big lots . it was 😎
Its a big lots. Good prices and products.
Very well stocked store. Friendly employees.
This place was clean and well organized staff are helpful.
The Best Place to Sjop. Im on a Budget. Big Lots Save me Money
THE STAFF VERY NICE BUT ID LIKE ONE CLOSER TO ME IN HESPERIA....
Always good 👍
4.2 (199 comments)
Review №1
2022-06-09I actually love going to Big Lots and Im a regular at this store. The store is clean,friendly employees and usually has a variety of items to shop. Sometimes they have picked through shelves but usually well stocked. My only complaint is that one manager is NOT friendly when I needed to exchange a small item. I was pretty surprised for as much as I shop in store and online! I expected better customer service. Everything else is great. Just dont have any problems!
Review №2
2022-04-11Great experience!! All employees went above and beyond to find the items we needed for our patio!! Even went online abd helped us sign up for the rewards program AND loaded items in our car...Best big lots experience ever!! I will be back..keep up the good work!!
Review №3
2022-05-13Love BIG LOTS! Youll find all kinds of great bargain! I would recommend thid place!
Review №4
2022-03-17We bought a bed and a desk for a good price i like the prices and the customer service they are very helpful.
Review №5
2021-09-15This Big Lots is fairly large, well maintained, and has a lot of furniture that is pretty decent for the price. Definitely a great place to furnish your entire house if you are just starting out. Picked up painting supplies (brushes and rollers) for less than half the typical price. A 3 pack of paint brushes was just $4.50. Home Depot wanted $9 to $21 for just one 3 paint brush. I just love Big Lots! It is one of my favorite stores. Definitely worth the time to check out.
Review №6
2022-01-03This was the most awesome store for prices ever, those prices have creeped up slowly but they are still pretty good.
Review №7
2021-11-10Great place to get Pirouline wafers at a good price.
Review №8
2022-06-18Good deals here and a rewards program ; my fav store, and BL is always improving.
Review №9
2021-12-31We love this Big lots. Always helpful, great prices
Review №10
2020-11-19Christmas 🎄 Christmas 🎄 and more Christmas best selection great quality!!! Price fantastic! #1 reason why I will go here more now is the fact that they honor our VETERANS huge im not a veteran but my whole family have served ❤ this makes me appreciate this company for appreciating our HEROES!!! Employees are awesome tooo