In-store pick-up
Yes
Reinforced security
We got you covered
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Enhanced cleaning
Daily cleaning
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Conciergerie
We take care of you
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Comments (199)
Went to pick up some ammo 30 min before they closed. Rushed there to make it in on time and was informed no one there could sell me ammo. Awesome!
Has a lot of sports related things but the day I went I needed badminton supplies but they bad very few badminton related items left and not what I needed. Came another time and bought the last one there. Customer friendly and had no problems with checkout or wait.
Great slip resistant work shoes and good price, as well as amazing customer service.
1st time visit and an awesome shopping experience from start to finish! All store associates I came in contact with were Polite and Helpful. I had the privilege to have been helped by store associate HANNAH! She asked what I specifically needed and was able to find me the perfect pair of athletic shoes. I recently have myocarditis due to COVID-19 and my feet are puffy so only extra wide shoes will fit. Hannah found this perfect pair and I was looking for this brand. The shoes were on Clearance too. Im very happy with my purchase and would recommend and go back again. Thank you.
Ok selection, but I would say they had better selection of tennis shoes in the past. Also ammo is very hard to find, you have to stop by on Tuesday morning when they get restocked otherwise is gone quickly. Blue racquetballs have also not been available last two times I stopped by.
Great climbing gym, I will stay here longe time
Summer and Winter snow play gear. Good selection of foot wear, boots and running shoes 👟 👞 👢.
Helpful staff, good prices
Out of the many Big5 locations these people really treat their customers great. I have been coming here for years and the people are always helpful and go the extra mile to make sure customers have a great experience. From the people in the shoe department to the cashiers they are all really nice and helpful.
I Like this store plenty of things in stock.customer service was great.
Good customer service and well stocked.
The place looked organized overall, but didnt have the size for what we were looking for, and the kid who was the cashier when we went wasnt helpful at all. Didnt want to try to help us get what we were looking for, didnt want to look up anything on the computer for us when asked. Didnt want to help us at all, just kept apologizing and said he didnt know anything. Employees need to be trained better here.
Great service and good prices
They were so kind and helpful. They made conversation while we waited for them to check something for us. Great customer service.
Lots of sports equipment. We were looking for roller shoes and the staff was helpful in finding them with several pairs to choose from.
Needed a pair of shoes. Shoe person was semi knowledgeable. He was helpful however with retrieving items for me to try on.
Great customer service skills! Staff was able to search item I was looking for, he went above & beyond to help us find it. We did and we bought it.
Very good I got exactly what I needed thanks
I came in today and was refused service because I was not wearing a face mask.I will never return.Get woke go broke.
Friendly staff well stocked. Good for fitness enthusiasts.
I have used this Big 5 on many occasions, went in today 02-21-20 10am and the manager was very helpful and spirited! !She was phenomenal very personable. She needs to pass on her energy and moxie to the gentleman who works alongside.
It was a well stocked store and the help was almost too helpful, not over the top though Im being sarcastic because the more I think about it it was just a pleasant Staff that checked on me to see if I needed help then backed off when I said I was fine. So I have to say good job....
Just needed a couple of baseball caps. They had a good variety and I was in and out in no time
By far my favorite Big 5 live all of them in Orange County they always have great clearance items wonderful prices terrific night selection very helpful always remember to remind you about your military discount I suggest anyone who needs Sporting Goods go to the store
Customer Service, Customer Service, Customer Service!!!My kind of store. Got a great deal on a pair of sneakers. So good in fact the Wife and Cashier sent me back for a second pair. Then the Cashier reminded me of my Military discount. Im going to continue coming here.
Awesome local big5. I do not know much about fishing so I did some research and also asked the manager. The manager actually knew what he was talking about from what I read and I had also gotten tips from him. Thank you so much for helping me out.
Big 5 has a large variety of items. Easy location to get to.
Excellent team. They already greet you at the entrance and help you find what you are looking for. thanks
I wasnt really heading to big 5 , but when I saw the sign coming up so I cut over to the right and pull into the parking lot!I needed something and didnt really know what until I got in the store , this is a smaller store but it is jammed packed with everything for the outdoors! I looked down at my Nikes and thought new shoes , thats what it was? Wasnt it ?its a great little store and I always find that thing , that I didnt know that I needed it?
Friendly manager. Dont wanna say his name!
I needed some tennis shoes and they didnt have them on my size on any of the three i liked. They were trying to check some other store for me bit seemed like the manager had some more important tasks for the staff, no one could of helped me. The store wasnt like super busy, but apparently they couldnt handle the fiew crawed in there. I will never try big 5 agein
Hannah helped outfit my little leaguers and cut out shopping time in half. Her expert knowledge got my kids in all the right sizes.
In July I bought 2 pair of shoes. I wire the one pair and when I went to put on other pair this morning, they were a size 8 1/2. I wear 10. They were in a size 10 box, which I threw away a couple weeks ago because I movie, as the receipt. So, I found my credit card receipt, and took the unworn shoes back to BIG FIVE and explained. They were very nice, and exchanged the shoes for a size 10. I love BIG FIVE.
Picked up a few life guard straw hats for working in the sun. Everyone was very nice and helpful to find hats on sale.
I bought a 3 season cold weather 25-35° F sleeping bag at the Anaheim location. It was on sale. The young salesman found the bag I was looking for and it was the last one on the shelf. I also received a veterans discount of 10%. The cashier was very polite.
These People have no Knowledge or customer service skills right to management. If it wasnt that I was on my last day and had to get something for the Grandchildren I would not have shopped at this store. I asked Excuse me do you work here replied YES I DO (walking) do you sell childrens swimwear POINTING WHILE WALKING OVER THERE. Did not stop no eye contact very blunt and not friendly at all. Another Staff member had no knowledge of sizing.
A bit drab but they got everything your typical sporting good store would have. Went on a weekday and it wasnt busy but only 1 cashier
Always have what I need. Right around the corner too
The Manager was so helpful to allow us inside just when its time to close the store, or else I have to make one more trip to the store. Thank you
Big 5 Sporting Good hasnt changed at all in the past years. Same product selections, all the sport stuff you would need for your sporting needs. I went in their for a fishing license, so my experiences was brief. The staff was extremely helpful and tentative. The process was easy to get your license for the year.I guess the only thing I would suggest is for Big 5 to think about a new branding campaign, the store has not changed in years. I mean since I was young and that was like 30 something years ago. The layout and design is exactly the same.
Their Big Ad Papers with coupons are much bigger than their inventory which was just about nothing. Asked for gift receipts and the lady waiting on me didnt know how to print out multiples. If you need gift receipts make sure you get waited on someone who knows how give you what you ask for or your just out of luck. They dont price match either.
I have gone here a few times to get my children the sports gear they need. However, every time I go the customer service is absolutely awful! Went in the other day and asked for a particular cleat for my 5 year old daughter. One of the salesperson said they dont have no more, another one brought me out the wrong shoe 3 different times, and it wasnt until I got the manager that my daughter got the right shoe and the right size. How pathetic!
Great spot to pick up athletic gear. Great location, walking distance.
This complaint goes to the worst person I have ever met her name is Hanna - She is very rude and shows a superior lack of customer service - She is no way fit to work for big 5 nor hold a position of manager in garden grove ca - I have lived here a long time and spent thousands at this location -NEVER Again will you see a DIME from me and others - FIRE HANNA ASAP - Im thinking law suit for discrimination - DO NOT BUY FROM THIS STORE
Well stocked. Helpful staff.
Just a regular Big 5, didnt find my size shoe and you have to look for help all over the place
I called before driving 8+ miles to exchange a soccer shoes for my son. They said yes that they had the shoe. I specifically asked for the Forza Jr not the Forza Ellite or the Forza ll. I was told yes they had the Forza Jr. I drive down there in traffic with my son who only wants this shoe 😮 (hes 6). Well guess what? They dont have it. The sales person says they only have the Elite. My wife always gets on me for not calling a store 1st to check on inventory. This is why I dont like calling. The sales person was very nice though and to be fair another store I called did the same thing. Ill just stick to Amazon I guess.
Found what i need at a good price. Trying to stop using Amazon being they feel they can dictate free speech I can do more with out them moving forward.
I was on hold for 34 minutes! It was a Sunday. I was on hold as i drive there, got there, was not greeted as I walked in. Hardly any customers. I got to what I was looking for, was not able to reach it. Walked to the registers ( I was still on hold) and asked if this was a common occurance. The woman seemed irritated with me. She helped with getting my item. Ive been in customer service for almost 10 years now. Youre supposed to HELP your customers. GREET them. ASK questions. Not leave them on hold. Customer service is a no from me.
The staff is very polite and helpful, the parking is so so, and they have the majority if not all items in stock
Lots of hiking equipment along with exercise equipments and things to go on trips theres also a good variety of toys for children and lots of hiking hunting equipment to for adults and lots and lots of good things also some energy bars and snacks and a very clean party place there is also changing groups for clothing and there is clothing on sale along with shoes boots and hiking boots and many more under a good price
Actually joined they were pretty nice and they help me with everything I needed good job Big 5 hunting in Anaheim awesome workers
Very helpful staff. Was not sure on the purchase of a few items and the staff helped with the decision making.
Manager was awesome. Helped me exchange junky boots for the awesome smith and wesson ones that can actually hold up. Thanks again!
While I was shooping at this location I ask if I could use the restroom & they said they didnt had one, I called corporate to complain & I was finally escorted, I shouldnt have to call corporate to use the restroom.
This place has all of your sporting good needs. Very good well stocked store. The store is very clean and in good location easily to find parking. Allways someone their to help you out.
Clean, friendly staff. We went there for a specific item and it was in stock and on sale. We called ahead and checked and they held it for us at the front. Very happy.
Very well laid out, well stocked & clean. Plus all the employees were super friendly and helpful!
This is a good sporting goods they have good walking shoes they always have sale the staff here are very helpful and nice they are next to del taco restaurant and they have plenty of parking space.
I had an hour to burn before my kids emergency orthodontic appointment across the street. Ended up with new water shoes for the whole family and a couple cool caps for myself.
Good shop but limited selection of items. Went in for some shotgun chokes but didnt have any. Go elsewhere for hinting and fishing gear
Good selection, staff seemed nice and prices were decent. Was able to find what I needed and continued on with my day in a very short time.
Big 5 always has my shoe size & wide width. Affordable & large selection.
Very Good Price on their Shoes & Staff is always helpful if your looking for something
Good place to buy sports equipment. Not a big store but good collection. Great customer service.
Great quality and good selection of mens shoes!
Staff were polite and helpful we went in for a metal detector and the pointed us in the right director.
Nice store, typical Big 5. Knowledgeable staff, had a positive experience, purchased a knife.
Super helpful staff, great variety. I ordered online to pick-up at the store and ended up staying for a while for the great staff.
Staff are always professional and helpful. Been going to this location since they demolished the one by the 405 for freeway expansion.
They helped me bring my things to my car
Got what we came for. Pop up was on sale and,staffwas helpful. Safty and limited people were being followed.
Nice , organized store, employees very friendly and helpful. They had options on different products.
Wel i went in for a pair of work boots-they had?on sale but the shoe guys took forever to come out of the back room-from looking 4em, that ifound the ones i needed and went up and paid for em, than they came out.(w/wrong ones)
Alsome nice knowledgeable employees everythings easy to find
Shoes, shoes, shoes...my son goes through so many. Big 5 was having a great sale, they had his Nikes at a great price...he got 2 pair.
They didnt have what I was looking for, but they were friendly and tried to be helpful
Just made my first firearm purchase and I couldnt have asked for better customer service. The manager helped me get through all the paper work process.
Got an incredible deal on a beautiful pair of Adidas cleats.
Mike,the manager,was super helpful with what I needed. Ive been going to that same Big 5 I was a kid. And I will keep going back
Friendly helpful staff. Check lady was very weird though.
Great weekly specials. I try to keep an eye out for those good deals. Especially with Christmas coming.
A good place to look at if you are in the vicinity of downtown Anaheim, good for families in a budget for sporting equipments and leisure. A good spot location and easy to find.
People helpful, great buy on work boots, appreciated in these times.
First time here. Helpful staff, loaded heavy purchase into my truck for me. Much appreciated.
Hard to find someone to help you, and when thou do they act like your bothering them
Great location and selection. Friendly staff that went above and beyond to help me.
I went looking for pepper spray and walked out with some really cute boots and the pepper spray. I couldnt resist getting the boots because they were at a great price.
The local sports store. They carey everything from swimmming to hunting to body building supplies.They also carry paint ball and shoes.Its close by in Garden grove.
Entire customer service experience was amazing. The cashier and manager were over the top. Highly recommended.
Sales person very helpful
They were in the middle of relocating so no products
We had to make a pit stop to get bathing suits, and this place had a decent variety.
Great selection off sporting good items for the Holidays and year around. Great prices on shoes too.
We loved this place. Awesome selection of shoes & other clothes & things.
I like to go here on my free time because you always finde good deals
They have really good stuff SERIOUSLY, go check them out SERIOUSLY
This Big 5 has my business. Staff here are very helpful and knowledgeable.
Great specials on everything. I only buy my sneakers here
Good variety of sport goods and a lots of items on sale.
Like big5, easy to shop and they have a good inventory of all products.
The worst experience I have in that particular store this weekend it was only one cashier at the front and I was asking for help in some old apartment I wait for about 25 minutes and she told me I cannot live the front Im sorry Im by myself after the 25 minutes I dont recommend it maybe it was just my luck
I asked the question and the staff gave me the answer rudely. I wont come back to this store again.
Friendly service a d clean store. Too bad it isnt newr by, the one in Lakewood is disgusting.
The store manager Matt provided me excellent customer service! I am very pleased.
Always have liked big five my hiking boots,And camping gear.
Always checking back here for sales on shoes :]Wish they had more selection for biking accessories..
They have OK Google selection I wish they have good sales more often
Management Hoover right over you wont leave u alone, and accused you of stupid things out loud in front of customers.... Embarrassing!
Hadnt been in years, pleasantly surprised by fast friendly employees
Even though it took awhile for help with shoes, it was busy, the employee was still nice.
Employees are very kind and helpful.
Cool stuff
No did not go there. Went to Marsales for GREAT India food. On Chapman ave
Excelent customer service: she took a careful care for me, amen
Good place for for hiking boots.Great sales on boots for hiking.Camping equipment,
I always go there for my softball equipment its very good
Good customer service. We like our wagon.
I just like this particular Big 5 and decided to drop in since I had travelled 600 miles and there it was.
Nice people... fair prices....
Big 5 always been a great place for sports equipment hunting .fishing .
Employees are very attentive and nice
Would not give military discount since I was using a $10 CERTIFICATE (not a coupon).
Staff was so helpful to get our kids rain suits
Got my Adventure Pass. They have a decent selection of athletic gear.
Nice shoes it been for years
Very helpful people in my opinion.
Found the gear I needed
Friendly and nice helped me get out of there very quickly
Nice please very polite with customers and helping too
Pretty good selection, kind of small for a Big 5 chain store.
Very helpful staff. Store has everything.
Everything is expensive there but if you got money then that should be no problem😆😆
Love Big 5 they always have great deals and great coupons.
Cant believe this place didnt sell Zippo fluid...
Good sales deals and managers are always nice and flexible on sales and dates
Employees are wonderful. Store is clean and neat.
No real service when i went. Good deals if you can find them through the mess
Finally I found a handball yes.
Friendly staff and they had what we needed to keep dry on a rainy day!
Selection is good. They stay busy, due to their location.
I found what I was looking for after a few minutes with no one to offer help. Anal about restrooms even on emergencies.
Not a hugh store, but covers the essentials for most sports.
Quick place to pick up all sport essentials. Everything you need for mediocre sporting.
Helpful employees and prices are reasonable
No one at the register. Had to go find someone after 5 minutes of waiting.
Have many needed items plus extras .very pleased!!!
Bought darts to play with my man
Great place for any sports equipment.
Always take good care of me there and good deals
Great customer service. Megan is the best.
A nice selection of items with good proximity to numerous hotels
Good selection and great sales on shoes.
The store has a lot of helpful people.
Limited stock. Staff wasnt very helpful.
Relaxed service. Poor selection of shoes
Bigger selection then most Big 5s in the area.
They have no rifles or shotguns available
Good place for a reasonably priced set of shoes
Small store but they had what I was looking for.
Great every time I go there
Overpriced; however, the selection is decent.
Good selection of supplies at reasonable prices.
Never have clothing in anything over 2x
They have pretty much anything you need
I like Big 5 stores
Very good stock of water toys and accessories
Nice people in good Service
Great job
Workers always willing to help
My son needed stuff to his hunting time..
Its okay, if you need something for sports they should have it.
Good deals all the time !!!
Large, with friendly staff.
When you need equipment, xont on Big 5!
Great selection and great service
Great serviceAnd awsome customer Service!!
Lile the store always get what I need there
Staff was super helpful
Everything you could possibly want in this store
Great sporting place good prices.
They got every things that related to sports.
Good deals and friendly service
Sales people have bad customer service.
Friendly staff found everything I was looking for!!!
I needed a new elbow brace & bought one.
Had everything and very friendly.
Reasonable prices, excellent service.
Lot of stuff, but this place is expensive and the stuff is slow.
4.3 (199 comments)
Review №1
2022-04-17My family and I went to Big 5 sporting Goods. It was my first time shopping here. We went in because we received the coupons for the shoe discounts. I was extremely happy we walked out with six pairs of shoes for less than $100! What a deal big 5! The reason why I am also giving this review a five star is because of Angelica the cashier. She was very friendly, she asked me and my family if we needed help and explained to me how the coupons worked. Once we checked out she was there again. She was extremely patient with us and she took care of us amazingly. Thank you Angelica for your phenomenal customer service.
Review №2
2022-03-02Had a back pack I did not use and had a easy no problem refund. Still had tags attached. Had been over two months. She said they had no time limit. Hard to believe but true for me. Bought some size 14 wide hiking boots that I did not know anyone stocked. Good prices too and my previous experience with their boots has been durable when used roughly over time.
Review №3
2022-03-19Lost my old straw hat, looking for a new one. Went online and they had some in stock. While some of the hats fit they all had holes in the crown. I needed a had without holes or spaces for the sun as I have a skin condition. I may have to get one there if I cant find one, staff Id friendly.
Review №4
2022-06-05Always great service, everyone receives a greeting. Callers get fast n prompt responses about current ads and available stock. One of my favorite places to shop.
Review №5
2022-05-17Came in for kids soccer gear. I was able to get good service that helped pick out cleats, shin guards and football gloves. Service was accommodating.
Review №6
2018-06-01Love these stores. They haven’t changed really since the 1980s.
Review №7
2022-05-27Very friendly and helpful customer service representatives. Found what I was looking for and had many options to choose from.
Review №8
2022-06-10Very helpful and friendly employees. Tried to find last minute knee pads and found them here.
Review №9
2019-06-27The workers there are always cheerful and knowledgeable about their products. I bought my brother Bobby a cool radio from there for his birthday. .....I also like to shop at the Huntington Beach Big 5. Great prices.... especially if you can catch a sale going on.
Review №10
2022-02-28Good local Sporting Goods store. Quality merchandise available. But maybe not the Selecton and quantity of a bigger store.