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Limousine Service from Sacramento! This is the best option when it comes to selecting the best limousine rental company! My wife and I travelled to Sacramento one summer and wanted to ride in a limousine. We hired Baja Limo and did not regret it! The 🚗 are spotless and stunning.
It was incredibly simple to plan and coordinate. I was researching how to travel with a toddler (I didnt want to bring my own car seat), and I discovered that taxis are difficult to navigate with car seats. Thats how I found out about Baja Limo. We were going with quite a bit of luggage in addition to having a kid. I informed them of our restrictions in advance, and we were provided with a spacious SUV (Escalade) with a child seat. The trip from the airport to the hotel and returned was quite seamless.
We rented a car with a driver from Baja Limo for a wedding; they had a huge selection of VIP limousines, and we chose a Mercedes for ourselves. On the day of the wedding, the car arrived. The car swept away our wedding open clothes, which rode for half a day and left us with a lot of wonderful impressions and unforgettable sentiments!
It was important to rent a limousine for a few days, so I contacted and made the reservation with Baja Limo. Everything is really gorgeous, with affordable prices and stunning cars that are clean and well maintained. I really like the service, especially the driver who drove us around the city.
Excellent limo service; Baja Limo driver was really competent and kind. On a night out in Sacramento, we requested a stunning Cadillac Escalade with seating for seven. This is a company that I will definitely use again.
I was on a business trip to Sacramento, taking a car from this office. Very nice service, ride in pleasure. The prices of this limo company are very reasonable. Thank you for your wonderful limo service. Ill book with Baja Limo again.
From the time the limousine took us away to our hotel to the time we were dropped off for our reservation, our stay was fantastic. It was a blast! Everything was enjoyable to me. I strongly suggest to avail Baja Limo service.
Every time I visit Sacramento, I rent a limo. I always receive a round ride to the airport and occasionally a one-way trip to go up and down the city. Baja Limo is one of my favorites.
Group of 18 for my BFF and her boyfriend for his birthday to Napa from Sacramento. $750 for 930am to 4pm. Overtime charge is automatically $200+.HORRIBLE. UNPROFESSIONAL driver. The driver does not like to be interrupted when hes giving out the rules. He was unprofessional by being rude right on. Although he tried to be cool, we needed to make 2 additional stops for the bathroom and picking up beverages. He made the stop, asked the birthday boy to step out and cursed him right outside in front of his friends and family through the windows. Inconsiderate and unprofessional.When we arrived to Napa for wine tasting, one of our friends called in to report the lack of professionalism. A report was filed but apparently the driver was not coached. On the drive back, he parks far from any local gas station/ stores and we had to scramble to a fast food for our bathroom stop instead of a gas station. It was late 3pm and we ordered $80 worth of food to be told no food allowed and we were left with no choice but to eat in a parking lot with the clock still running. The driver threatened to make us Uber home if any person were to throw up in the bus from the beginning of the trip. We are well aware of the charges etc. I truly did not find his communication to be effective, professional or to say the least, necessary.The driver does not greet us, he did not smile and although he takes pride in caring for the bus, his priority should be his customers and making sure they have the best experience. While were dancing and entertaining ourselves, he brake checked us which the company would be liable if any of us were to get injured. I wanted a new driver to replace him but that was impossible so we had to continue to deal with him. He was not flexible, had poor communication and was unapproachable the entire time. I would not recommend this company because after reporting him cursing and yelling at a customer, he still conducted to bully us all the way home. Mind you, we paid for the experience and service not the bus and some rude bully.The bus has comfortable seats, 2 screens that only work with DVDs (lame). Music played well, you connect via blue tooth. Plenty of water. Air conditioning was great. Max seating would be 20 people (comfortably).We had no privacy, he was monitoring us through his rear view mirror and stated that he sees us on a screen from a camera inside the bus. Is that even legit? Maybe this isnt the right job for him. Or this company isnt protecting and or valuing their customers. Beyond disappointing. We tolerated him just so we could continue to have a good time. We made our day. They HAD the opportunity to amplify our day but that was a huge fail on their drivers end.
Neat! Best car rental with good terms and great discounts, got limo for very nice price and got party till midnight! Emotions and feelings from it was great and for this price its coool.
We had a great experience using Baja Limo, we were greeted with a beautiful new limo and a bottle of champagne for our wine tour to Lodi. The new technology in the limo is very nice and the ride was very comfortable. We will be using Baja in the future and recommending to anyone looking for limo service!
This limousine service is outstanding! The limousine was on time and in immaculate condition! The driver Mr Richmond was knowledgeable about the wineries that we went to and very friendly. I have been to other limousine services in the past in the area and I can honestly say that there is no comparison to the elegance and dependability of Baja Limo. I would recommend this company to everyone over the other ones hands down! Thanks Baja for a great time! !
The booking procedure was well-organized and the staff was helpful! Even with a little address mishap, our driver was able to make it to our event in great time and through an untraditional route. The driver was professional and polite and a gentleman with helping our elderly parents. I would recommend calling Baja Limo for service.
We have used many limo services in the past, and Baja Limo has consistently been superior to all others. The drivers are professional, clean & on time (this is sometimes a rare trifecta). They have a great variety of vehicles, which we have found to be not only stylish and clean, but very reasonable rates. always provided top notch customer service and replies very quickly to our emails.
Anne helped me coordinate my wedding transportation! I couldn’t have done it without her, she figured out the times to shuttle my guests with two busses, the limo for my husband and I for after the wedding and the ride to the airport the next day as well as the return in a week! I really appreciate the professionalism of Baja Limo – I recommend calling them if you have a wedding coming up!!
Airport pick-up and drop off service was great. Prompt and courteous....flight was delayed but they were on top of it. Everything went smooth. Have to say a big thank you to our driver Don. He was great, made us feel comfortable, overall very personable and nice. Thanks Baja, next time we’re in town you’ll be the first we call!
Baja Limo provided my friends and I a party bus to go to downtown Sacramento. We had 20 friends they gave us a great price for a big party bus. The system was awesome in it. Our drive was really nice and when I texted him to come pick us up he was there in 5 mins.
My wife and I Rented a sedan for a getaway car at our daughters wedding. We took the time to go in and pre-pay for the service. I asked if the price included gratuity, they said it was ($249), and I asked how incidentals are covered (It costs $700 if someone vomits for example). They said they would keep our card on file. Also we asked if they were familiar with the venue, they said they were (But apparently not). In any case, the limo was late, apparently due to unfamiliarity with the venue, and instead of helping with loading up my daughter, yes she was drinking. He spent 15 minutes chasing my wife trying to get her to sign forms. (Another blank check apparently for incidentals). Not taking no for an answer, my wife called upon me for help. I explained to him I had a receipt, my credit card is already on file. And your incidentals and overtime (Mind you he was late, and hes concerned about overtime?) Are not discussed in the dark, and in the middle of a pre-paid event. Yes I was unhappy with the service. I brought this up with Baja on the following Monday, and their excuse is they sent us a rookie driver. Fortunately, no one popped in the limo. Since many rentals are done by people who might be drinking, I wonder if they are told about the $700 vomit fee, somehow...I didnt recall it being discussed specifically, but; do ask if you are going to use their service, especially; if you are planning on partying. Overall it was a nice car, and a good value...but they need to work on their customer service skills, you dont conduct business in the middle of a wedding, funeral or any other pre-paid events, thats just bad business.
Tom was our driver for the prom on Saturday and he was very nice and kind. He was there on time and explained everything to us. We had a great experience with Baja and would use them again. Thanks again Tom.
Where do I begin! Last week I got married in California I wanted to treat all my guest to a wine tour in Napa. I figured Id go all out and so I rented the 2016 Escalade with the suicide door since all my guests paid so much money to fly to California for our wedding, it was the least I could do. The trip up to Napa it was perfect and the driver was extremely polite and professional and kind. When we started on our way back from Napa to San Mateo the suicide door flew open and we had to pull off the road. The driver had to pull off the road to secure the door. We thought all was well and it was just a fluke until we continued on to the highway and going 65 miles an hour and the door flew open a second time. Three girls sitting near the door were extremely frightened and in shock and we all yelled for the driver to stop. The limo driver had to pull over on the highway and Being that it was a stretch limo we were not pulled over in a safe spot and in fear of being rear-ended we ask the driver if he can pull off the highway. The door flying open could have caused a serious accident or we could have been seriously hurt. After the, driver tried multiple times to shut the door We ended up having to tie a sweater to the handle and hold it closed just so we can get off the highway to a safe spot. When we pulled over the driver could not get the door shut after trying several times and we ended up pulled over at a gas station for an hour until the driver was able to find some rope and tie the latch shut. At that point the driver told us for our safety we would have to sit in the back of the limo and squeezed 13 girls in the back half of the limo. After this incident Ive been trying to contact someone from Baja limo for over a week and no one has gotten back to me to see if were ok, to apologize, or remedy the situation. When you pay $1,700 for a limo you expect that you and your guests will be safe and not have to worry about the door flying open multiple times. To top it off I finally talked to a man who claimed to be the operations supervisor, his name was Bill and before I could even get a word out he told me, how much money are you wanting to take from the drivers pocket, essentially stopping if I wanted a discount I would be taking money from the driver. Bill continued to blab on about how someone pulled the emergency cord and it seemed to me he was insinuating someone in my party did it. I told him no one touched the door except the driver and thats when Bill admitted he driver had accidentally done something to the emergency cord and caused the latch to bend, not allowing the door to shut. I had to get if the phone Roth Bill before I lost anymore brain cells and decided to call back. At this point I dont think a full refund us fair because we did have a great time to Napa but I requests they discount the trip due to what occurred. Not a single supervisor, owner, etc. Is rooming to speak to me and they Told me if I dont like the service to dispute the charge on my card! They are ridiculous, so unprofessional and with all the incidents that have occurred with limits lately you think they would at heart have the decency to follow up with me. It sounds like the company ustrying to blame the driver for the whole situation to avoid accountability. I would never recommend this company again. I will say the driver was awesome and handled the situation extremely well but the rest of the company is unprofessional and it feels life theyre avoiding me. I will be seeking legal advice because this company is reckless and has no idea how bad this could have been.
The stretch Escalade we booked was fully decked out. This thing came with a awesome system, beautiful light inside, definitely enough room for 17 people. We will be coming back to Baja Limo everytime.
BEWARE! Several days after booking a party bus for a prom group they called to say that they had already booked that bus to someone else. Even after taking a deposit and signing a contract? Really? Thats how you do business? In this cumputer age how do you double book unless they gave it out to another company for a higher rate. I would not trust them for an important event like a wedding or a prom. Now we are left to scramble to find another party bus.....hopefully with an honest company. Beware!
We used Baja Limo for a wine tour in Napa – Danielle helped me with where to visit and everything turned out perfect – Our limo was brand new and beautiful – Thank you again for a great day – I would definitely recommend calling Baja!!
Thank you Baja Limo for making our anniversary one to remember – summer helped me surprise my wife and made the whole process very easy – The limo was beautiful and came with champagne and a rose – Highly recommend Baja!!
Used twice, once for Senior ball. Also for graduation, for my daughter. Great service drivers was great. I will use in the future.
Went to tour Baja Limo’s showroom and was very impressed – every vehicle was new and clean – the sound systems they have are incredible – Go check out Baja!!
Your driver, Tom was great! Very friendly, polite, and professional. I will use your service again!
Never responded to my inquiry. Never. In any way.
Nice new party bus – clean – driver was great – will be using Baja again!!
I highly recommend Baja Limo, they’re the best in the business!!! Very helpful, very dependable and very professional!
I highly recommend Baja Limo, they’re the best in the business!!! Very helpful, very dependable and very professional!
Absolutely the most professional Party and Corporate transportation in Sacramento.
Worst driver ever! He was far too strict and rude.
Worst customer service!
Very bad service and liars
4.3 (45 comments)
Review №1
2022-03-24We were celebrating a friends birthday and decided to hire a party 🚌 for the occasion. After conducting extensive research, we found Baja Limo to be the best value for money! Not only is everything included, but youll be escorted straight through the line and into the clubs. The bar has been restocked! We had a fantastic experience with our host; he was well organized, briefed us with ideas, and kept the excitement levels high!!! We made our reservation with the staff who was really polite and accommodating. There are no regrets, and it is highly recommended!
Review №2
2022-03-29I was blown away by the level of service I received. The company sends out real-time text messages with the drivers details, such as arrival time, car description, and license plate number. Both drivers were pleasant and knowledgeable about the city of Sacramento. Knowing that I could rely on transportation to and from the airport made my trip less stressful. My partner and I had a great time riding in escalade. When I return to Sacramento, I will definitely use Baja Limo.
Review №3
2022-04-03Because Im constantly on the road in numerous locations, knowing that Baja Limos private🚗 and limo services are available in the top places I visit was comforting. So its wonderful to know they can add that special touch while Im in Sacramento! With the name identifier, our driver greeted us at the airport luggage carousel. Assisted us in getting ALL of our bags to the ride. The driver was excellent, courteous, and helpful. I had no problems getting to and from our hotel resort from the airport.
Review №4
2022-03-23During my stay, I used this car service to get to the full moon celebration and dinner. I had ordered a Lincoln sedan but was instead given this incredibly gorgeous black SUV with the nicest driver Id ever met. The driver was the loveliest gentleman Ive ever met, opening all of our doors and bringing cold Fiji water, phone chargers, a video, and a plug in so we could chose our own music. He was a gentleman who drove extremely safely, was always on time, and was always kind. We used this service for 5 hours and I would recommend them to anyone. This service was quick to reply, issued numerous confirmation emails, and had somebody available to take my calls whenever I phoned. Trust me when I say that you should hire this limo service.
Review №5
2022-03-30Ive used this limo service twice in the last year, and my driver was the most competent and knowledgeable driver Ive ever met, providing an amazing service that will be remembered. He understood the vibes we were looking for and delivered! I wouldnt recommend anyone else, I will choose Baja Limo again.
Review №6
2022-04-04Outstanding client service! I called them two days before the trip and they were able to find someone to meet my elderly parents at the airport who could not only meet them at the gate! What a huge benefit for senior individuals who dont travel much and find it difficult to navigate airports due to mobility and language limitations. Thank you, Baja Limo, and especially to the chauffeur, for treating my parents like kings and queens!
Review №7
2022-04-08Id want to offer my thoughts on Baja Limo. In terms of quality and service, the company is excellent. Very quickly get a car for rent. Id like to point out that the pricing are lower than other premium car rentals, and the service quality is excellent. The automobiles are in good working order, which is important.
Review №8
2022-04-07I used Baja Limo for airport transportation, and both of the drivers were excellent. We were picked up from the airport in a stretched Escalade, so we didnt get to speak with our driver very much, but he made sure we were taken care of. We were picked up in a normal Escalade on our way back to the airport, and our driver was fantastic. The fact that I was able to book this mode of transportation just added to the enjoyment of my trip. Ill use Baja Limo again next time.
Review №9
2022-03-24I looked at a few limo companies and had already used a few in Sacramento, but I decided to give Baja Limo a shot.... As a result of the four-hour delay in our trip, were apprehensive about being picked up on time when we arrive. The chauffeur was waiting for us at the luggage area. He was really friendly and professional, removing our luggage from the luggage turn belt and escorting us to the limo, which was clean both inside and out. We stopped at the liquor store before he drove us to the hotel, and we were glad that he did not rush us. He generously got our stuff for us and walked with us back to the limo when we finished our purchases. I will absolutely use Baja Limo services in the future! So, till next month.
Review №10
2022-03-29This was the best automobile service we could have gotten. Baja Limo treated myself, my husband, and our children with such kindness! They will undoubtedly receive our repeat business whenever we visit your area. Thank you for providing outstanding customer service. Oh, and the driver also rescued the life of an old lady who was about to fall down an escalator. So, at the very least, hes a 7-star performer.