Kerbside pickup
Yes
Reinforced security
We got you covered
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Enhanced cleaning
Daily cleaning
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Conciergerie
We take care of you
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Comments (158)
Went in looking to by a part for my car and the guy at the counter couldn’t help me find the part. The women working today said I should know my which part my car needs when I come in. I told her the part but I wasn’t sure if it fits for my car! That’s what the computer is there for! Are you serious!! Lol these people are unprofessional! I’ve never had this problem coming here. They usually help me find the part I need for my car on the computer without a problem. Rude customer service! I would rate them a zero if I could.
The place is alright. Location is a bit rough. Kind of in the middle of a a heavy traffic intersection. The service is great though. The staff are very informative and very willing to assist their customers. I went there to charge my dead battery. The guy who helped removed the battery from my car, charged it but it didnt work. Battery was busted. He then referred me to go to the dealership to get it checked out and reinstalled my battery. He then gave me a jump to help to get going. Great service
Customer service always useful and helpful. Great knowledge by employees. Big Broom😎 A2B 🙏 Blessings 🙏💞🙏
This store has by far the worst customer service i have ever experienced with autozone. They lady and gentlemen behind the counter were of no help until you addressed them not even a can i help you..... just stared until i addressed them. They were completely rude to the point the lady told me i was in the commercial line and didn’t even tell me where the other line was........ if i could give them a -star i would.
I came to check my battery wich looked old and worn out, to my surprise the employee check it for me advising that it was still good and it only needed to be charged. I replace it anyway but i really appreciate the honesty and the fact he tried to save me money.
Had to get a particular part for my car to take to the mechanic and this part did not fit my vehicle even though AutoZone advertise that it fits my vehicle, customer service was mediocre, 3 different employees did not know what belt I needed for my car.
It was ok didnt find what I was looking for (Allen keys) but got some headlights instead, shelves were kinda bare and prices are a few dollars more than online, but overall pretty fast experience.
Not only was I harrassed by employment from the second I walked in but then I was accused of pocketing a product I never even had in my hands. Then it was impossible to get help, the customer service was non existent. However they had all the time in the world to follow and accuse me of theft. I will never again go to this auto zone nor possibly any autozone again.
Picked up parts for my car that I had ordered salesman kept wanting a receipt . told them I ordered over phone and parts were not paid for yet . he was confused but parts were there with my name on them .. Needed mpre parts they didnt understand what I was asking for Lucky there was a picture on the table had to point to the parts i needed before they understood .. Pictures are worth a hundred words ..
Its ok if they are the only one with your parts. The staff had very little customer service!
Excellent customer service!
Dude that works there, walks with a limp. Awesome guy, great customer service and knows his stuff. And he will be honest on things. Usually have all the parts I need, or want. Great Service.
They have no idea what they are talking about
Very helpful and knowledgeable staff. 9 times out of 10 they have what you want in stock. If they do not have what you need in stock, usually they will call a neighboring AutoZone and have the item held there for you to purchase the same day.
Employees are knowledgeable & friendly. The line moved quickly and the spark plugs I needed were in stock .
Get what you need for your ride when you need it
Great store love it always a pleasure going staff need more help n more pay
Kudos to Autozone Antioch for their On the Mark understanding and implementation of Viral Social Distancing guidelines...really Rocked it, their shop is very well marked and barriered to keep their staff, and thus their customers, as safe as possible.Cheers!
Is not he parts I need
I bought a battery a month ago and it was not working properly, so I went and got a new battery. Eventhough, the cashier told me that the battery was good, but when I exchanged the battery, my car started.
I guess these days theres a lot of weirdos and workers and management at retail stores have to keep on their toes but this place is ridiculously stupid when it comes to profiling people! Me being one that theyre always profiling. The woman that works there makes me feel uncomfortable and I just walk out everytimr she does it. Loosing 80 to 200.00 sale each n every time she does it because ill just walk out.
The one in Antioch off at Summersville the manager is very nice replace my battery was no questions asked after having it for five years he died but it still had a charge but with a start my
1 out of 3 times they give me the wrong part. Or they will tell me they dont carry it. I will call A st Autozone. And they have it in stock. I only used this one because its close and convenient but no longer. Only go for oil/lightbulbs/antifreeze. Or if YOU know what your looking for. These people are just everyday people that dont know anything about cars. The lead manager is the only one that has been 100% helpfull every time even found me parts no one else could. But hes hardly ever there. :/
I went into the Antioch store on Sommersville Rd, looking for a pair of shock absorbers. I explained that I didnt have a vehicle to reference, because they were for a project i was working on, not a vehicle. I did know the size, length, etc. The manager told me she couldnt retrieve information or specifications about the Gabriel® brand shock absorbers they sell.I was blown away. How can you be one of the top parts store in the industry, and not be able to pull the important information about the parts you sell from your computer ?So, I drove over Kragen®. There, they had booklet with all the specifications I needed to get the correct shocks. On one occasion, five customers stood waiting in line because one of the staff was making a personal phone call. Three of them left the store empty-handed!I then called and asked Napa®, and Monument®. They were able to get the information on the shocks they sell.My experiences with AutoZone ® have lead me to shop elsewhere. Their staff are inexperienced and rude, and it seems like theyve never worked on a car in their lifetime...Ryan S.Antioch, CA.
I usually avoid auto zones but this one is great, customer service is outstanding!
I like how they are keeping customers safe from covid 19 by enforcing the face masks in the store and restricting the distance between them and the paying customer!
Great as always. I shop autozone all over I was in this town needed a headlight everyone was great and helpful
The Staff are very knowledgeable and great customer service. I would greatly recommend the place for auto parts especially car batteries. Thank you very much for all of your help.
The store had what I needed or could order the item for pickup in 2 days.The store is open, like most businesses in this era, they make it work!
Friendly employees and fast service. Needed to get a bulb for my mini van .
Bought seat covers for my car and they were friendly, reasonable prices and the worker came outside as d out the front two on for me👏👍 great customer service
Train managers and customer service on point 90 percentage of time. Can order parts 98% no issues with orders. //A2B//
Friendly neighborhood store
Nice to have options when in need of parts and other auto stores dont have what you need.. store is pretty clean and organized staff is friendly and helpful.
AutoZone is great!!! I love the let you borrow a tool thing which I have done a few times, nice place good friendly people.
If you need anything anything at all even just someone to get off their phone to ring you up . Good luck . Youll save time driving somewhere else for parts then you will going here and wait for some lazy person to stop playing candy crush and swiping right on grinder
This location is small but they had what I needed at a fair price. Employees are helpful.
Friendly, knowledgeable associates and clean store! Looks good, thank you!
You spend you money you take you chances quality cost Ive returned items many times trying to save money
Store is clean, employees are helpful, and they have some great prices on certain items
DenneysJust had a very good, very late breakfast. Fluffy pancake, sausage and bacon. Love it!
Need a car part? Then check no further. They have it or can order it lickity split and give free check engine light codes!
Everyone was too busy to help us. Dont really know what to say about that except maybe that just happens now and then
Got the parts I needed. In stock and ready to go. Great prices.
Employees are helpful and friendly. Got what I needed and made a return with no hassle.
They cool I found you go to someone that really no what they are doing. But I only go there for Lil stuff like car care soap
The manager on the weekend (when i usually visit), knows her products and answers repair questions professionally.
Very helpful staff. Got the answer to my problem quickly . Not a bad experience at all.
Friendly service and stock is always available to your needs.
I have yet to meet one employee who actually knows anything about mechanics and vehicles Beyond staring at a computer and asking me what year and if my car has air-conditioning when I all I need is a set of windshield wiper blades.
They will let you let you browse and cool off....that iscool. And theyll advise if youneed.
Wrong parts again and wrong price will never go back
A very stocked and well managed store
Had a tail light out, they change it with in 10 minutes went back to DMV and my grand daughter pass her driving test.
I got all my parts and I was happy with the service...
Got paint for my rims these and I get all my stuff there
I had a worst experience here. The lady at the counter was so rude and wasn’t helpful.
Could definitely use some professional customer service classes those that work here.
This autozone is so busy and there is always a line. One of the workers did not advise me right regarding a product. I like the Baypoint one.
Always get the life time warranty and save your receive you save thousands of dollars like this
One of only two places i get my car parts from .
Good but slow service
Helpfull guys...tested by batteries and help swap them for me
Pretty much comparable to OReillys not bad at all
Not bad at all a little busy took a while other than that good
Good store. Nice friendly staff.
Auto Zone is to expense, however, customer service is good. But Auto Zone is default.
Employees were not exactly attentive to customers
Good customer service helpful technical support
Good customer service not very knowledgeable
Sale a women the weong part and would not return it
Nifty thats were my shops car subjects
Good customer service and price.
Seems ok
Best for your money always go there
Have most of your car park at a good price.
Great customer service
Nice staff always very helpful.
Avoid this circus bunch of clowns working here. Visit the Auto Zone on Leland or A Street.
They did have what I needed but the customer service is horrible
Wonder customer service, I love the personal touch
Great service and pretty fast.
Quick Service and friendly staff
Awesome customer service
They have really helpful personal
One word. FAST
If You Need Car Parts They Have Them!
All around great store. love it
It just a parts store...nothing to write home about..
Worst Autozone I have ever been too!
No one here likes there job and it shows
Great parts for your car.
Pretty friendly nice place
Employees help put parts on and the parts are insured
Ok but service is not to gpod
Great customer service
Great staff, very helpful
The best services in Antioch.ca
Average store with usual issues
Good service team.
Good service, and profecinalism
Very good
Lindsey is great!
Fast fun and friendly.
Always have good prices!!!!!!
Great Auto Parts Store
Good help
You buy auto supplies
Good customer service
Good, prompt service
This place just keeps getting worse.
Just your typical Autozone
Too slow
They had what I wonted
The best
Nice.
Good information and products
Great service
Meh.
Lack of employees to help
Prices too high
Awesome service
Ok
Quick srrvice
Excellent service
Bus stop nearby
So so good
Nice store
Friendly Staff.
2009somersville R
Good service
Fine
Good coworkers
Bad service
Helpful
Great
Staff is on drugs
Friendly staff
This place sucks
Helpful people
Fast service
Basic car stuff. Cool staff
I like your guarantee policy in your auto parts, if your quality will improve would be excellent.
Because they are friendly and if you dont ask something, they help you with what your car needs
I love your customer service very friendly
Nope
Good prices
Thanks for your attention
3.9 (158 comments)
Review №1
2022-04-03They used to have great service but from a few weeks back they change all their staffAnd now is not so good and on the door the schedule says close at 8 pm but 15 min before the door and cage is already close so I go to the OReilly now they close at 9 pm
Review №2
2022-01-05I went there for an exchange without a receipt after they called me from headquarters that I can ahead and do so, when I went there the commercial manager was so mad for no reason , if you don’t want to help just say no, why be so mean to someone ,it’s not my fault they sold me a bad part for a lot of money. sorry to say this but Something that is missing here is a good customer service. Anyways I still appreciate the guy Installing those headlights in my car.
Review №3
2022-05-25The staff is very unprofessional and Rachel profiles people as they come in do not recommend anyone come to the store
Review №4
2022-04-09Lousy service like any other AutoZone should pay more attention to who makes managers in your stores, the fact that you are angry with your employees that does not give you the right to yell at customers
Review №5
2021-09-23The staff was really great. Ive never replace the entire blade before and couldnt get the old ones off. They came out to my truck and showed me how to install them.
Review №6
2021-09-12I brought my sisters car to get a new battery and Villfaurt was very helpful in helping me get the right one and installing the battery for me. I will always come to this auto zone the workers here are always helpful and patient.
Review №7
2021-04-30I love autozone. This one in particular has great, prompt customer service. Even the ladies are very knowledgeable about cars. I have been there 3 times in the last few weeks and nothing but great customer service.
Review №8
2022-06-18The manager is always in a bad moon they need to change it
Review №9
2021-04-02Everything is great very quick response very nice people took me only 5mins to get what i ordered online even though there’s a quite long line at the counter and they have what i needed which the other branch don’t have i don’t know why but that is very important in a store you have what the buyer needs so that every customer will comeback anytime they want something they needed to buy.
Review №10
2021-01-17I had to get my battery charged so I dropped it off they dont have dividers at the check stand because its just a regular counter its not like at a grocery store where it has a conveyor belt what they do is they have you stand in a thats been roped off and they help you from there so its almost contactless if you have to sign something they get it to you but you dont have to worry about any contact I felt pretty safe in there I had my mask everyone had masks and there was disinfectant and I got my battery charged so I was happy