Fiesta Auto Insurance & Tax Service in Fresno
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Fresno, Fresno County, California, US
Service options
Health and safety
Accessibility
Site: https://www.fiestainsurance.com/...
- Monday:9AM–7PM
- Tuesday:9AM–7PM
- Wednesday:9AM–7PM
- Thursday:9AM–7PM
- Friday:9AM–7PM
- Saturday:9AM–6PM
- Sunday:Closed
Fiesta Auto Insurance & Tax Service in other cities:
in: 2:00 PM - 10:00 PM
out: 12:00 PM
No pets
No parties
Smoking allowed
Additional rules
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COVID-19-related guidelines apply
Fire alarm
Carbon monoxide alarm
Security cameras
Safety rules
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Cancellation is free up to 5 days before
After 5 days, cancellation costs a 5% Fee
You can't cancel an ongoing event
Additional terms
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We got you covered
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Security cameras
Security patrols
Security alarms
Daily cleaning
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Daily cleaning personel
Cleaning tools
We take care of you
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24/24 concierge lodge
Direct phone liaison
Fire detection
Private entry
Swimming pool
Baby carriage
King size bed
Bathtub
Wi-Fi
Workspace
Television
Minibar
Air conditionning
Room service
Additional details
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The service at Fiesta was phenomenal! I was greeted when I came in and was told politely that I would be tooken care of next..The agent Veronicawho handled my insurance was great at explaining the different policies and she understood what I was aiming for when she heard my budget.
Told me to come in to help me start a new policy but didn’t disclose that they will be charging you an outrageous broker fee that you believe is the price to start a new policy but once you get your receipt you see how their “fee” is more than your new policy. You’re better off doing research and finding an insurance provider in your own and save your self hundreds.
The agent was fast courteous and understanding of my interests, and needs. She went above and beyond to get me the lowest down payment possible for the most coverage available. I am a returning customer to Fiesta Auto Insurance because I feel that there is concierge customer service at the Blackstone and McKinley location in Fresno California.
I sent my wife over to this place to see if we could get cheaper insurance. The first thing they did was try to get almost $600 in start up fees. Once they realized they couldn’t get that much they eventually, over time, came down to $170 start up fee and $120 a month. Which wasn’t any cheaper than what I was already paying at AAA. I told her to leave and we will look around. After a while my 5 month pregnant wife text me saying they won’t left her leave. They basically held my wife’s drivers license hostage and wouldn’t stop hounding her on this “great deal” and that they couldn’t hold onto it. Like it was going to vanish the second she walked out the door. I had to leave my job, walk over to this place, and make them give my wife’s license back so we could get out of there.But it shouldn’t have to come to that. My non confrontational wife should have been able to leave when she said she wanted to leave. This is a place of business and they try to trap you until you sign up with them. This is 2019. These tactics may have worked in the 70’s and 80’s. But you don’t get away with service like this anymore. Highly disappointed in this company. Beware of their sales tactics. Just avoid this place altogether.
Everything was fine but they did not disclose their broker fee. I paid 361.00 dollars broker fee. That is INSANE. Farmers INS does not charge a brokers fee and that couldve been 4 months of paid insurance. Please ask and find out before you sign anything. Make sure you tell your family and friends..
Paid for full coverage. When we got in an accident I was told nothing was covered because my husband was driving. Turns out one of the workers put my husband on the list of people not to cover. Cancelled my insurance through them and was told it was effective immediately. Three days later they bedited my card for the next month premium. When I called them they said it takes two weeks to cancel when I was told by three different times by three different people that my card wasnt going to be charged. Also it would take an additional 2 weeks to receive my refund. They apologized that I got upset and refused to give me their license number. Whoever is considering this dont. Geico is way cheaper and up front about everything.
All I want to say with all this trouble I been through with others here at Fiesta is that ERIKA is the BEST!! If I’m staying with them I will see no one else other then ERIKA!! I hope the owner can see this review cause ERIKA should be the main manager. Thank you Erika!!
Open a policy with auto pay when I was setting it up I told them senior citizen on social security get paid once a month would like the auto pay due date on the 3rd was told no problem once I gave them my deposit and first month installment I asked for printout of my due dates was told they couldnt do it I had to wait to get it from my ins company. When it arrived wrong date for the withdrawal called the ins co was told fiesta knew the dates cant be change to go back and ask for rewrite to change the date. Go back now they are asking for another deposit cause its a new policy. It wouldnt had been a new policy if they didnt lie to me in the first place. So upset my blood pressure went up got a massive headache and now Im laying down was a horrible experience they flat out lied and no I didnt rewrite my policy. Im stuck with the due date of the 30th in auto pay and I get paid on the 3rd horrible just horrible
They were really eager to call me a couple times to get me to get insurance with them but when I asked to get a copy to my email and stuff they did not respond anymore and I called the person I was talking to and did not answer, I did get what I needed to get but I would like if they were more responsive
DONT GO HERE! THIS PLACE IS A RIP OFF. My son went in here and paid 600.00 down 400.00 of which is a brokers fee and has nothing to do with insurance. Later he bought a car and wanted to add the car to the policy and they wanted another 300.00 fee. These guys are a pure rip off and I have already started a letter to the Insurance commisoner about Fiesta and I encourage all of you to do the same.
This place is really bad. The employees there are really rude and are notHelpful at all. Every month I go pay my insurance they always mess upOn something. They either over charge me or charge me twice and I have to be calling them or driving over there. They need real professional employees.
Very good place, insurance, talk to Fatima and she is very professional, she knows what she does, she has excellent customer service, she helped me with everything I needed, she could find me the best monthly price, if you go to this place without a doubt, ask about Fatima .
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4.6 (135 comments)
Review №1
2022-01-23I went into this location yesterday and I was helped out by Cynthia and another girl that was there. honestly I was nervous about going in. But when I did they were so welcoming and friendly. we laughed and joked while I signed up for new wonderfully priced SR 22 car insurance. I definitely recommend anybody looking for a great price on car insurance or an SR 20 to go visit with Cynthia and her team. I was very surprised that I enjoyed my experience thank you ladies for the wonderful time.
Review №2
2022-02-10Isabel helped me get my insurance back and made sure I got the best deal. Thank you so much, Isabel... I couldnt have done it without you. God bless you and your team at Fiesta Insurance in Blackstone and McKinley.
Review №3
2022-02-15Rose was the best got me the lowest insurance for my car, also got my registration renewed and got new plates. Love this place all in one shop. Beats waiting at dmv by far. Thanks Fiesta and Rose
Review №4
2022-03-24My experience at fiesta auto insurance was great , Isabel was so welcoming and polite towards us gave us many options on which policy was best for us that is Isabel I totally recommend Isabel
Review №5
2022-01-22My insurance to go office! Always in and out with the help of the sweet girls who work there! They make pay and changes to your policy super easy! Thanks Fiesta!
Review №6
2022-03-24Isabel helped us with add ins and looked for a better rate for us and was very helpful to me and my family. I definitely recommend fiesta auto for everyone
Review №7
2022-03-24Came to fiesta auto insurance spoke with rose got me the best prices in getting full coverage for your vehicle
Review №8
2022-05-07All of the stuff that people are complainingThis happened to me too1. I To add on a car my existing policyShe opened a new policy for me$600 Monthly payment $283My old Policy was $59.2.I open New policy with accepted insuranceFiesta Auto Insurance send me to collectionJust for Canceling my policy I even signed a paper
Review №9
2022-03-23Clean, fast,and friendly Rose helped us on a great deal for 2 cars thank u rose your awesome
Review №10
2022-03-23Awesome customer service rose gave us a great plan for 2 cars friendly clean and fast!