Kerbside pickup
Yes
Reinforced security
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Enhanced cleaning
Daily cleaning
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Conciergerie
We take care of you
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Comments (199)
I had hit a pothole with my front right tire and went in to replace it on Saturday since it kept going flat and American Tire Depot had the lowest prices I could find. When I left after getting it fixed my tire went flat again and when I checked they had changed the left tire instead of the right. Brought it back in today and they tried to argue with me that both tires were new but that they only did the right one but you can clearly see from the pictures that the left one is brand new (look it the weights its extremely obvious) . Also Ive had this car for 2 years and never changed the left tire so theres no way it could be new unless they messed up. They took off my right tire to find that the rim was bent and they bent it back for free but that also just adds to the fact that they changed the wrong tire because had they have done the right tire originally, they would have seen the bent rim. So essentially I paid for a new tire on the left side of my car that I did not need :( definitely not coming back here again.*Picture of my left tire (the new one) wont post here but is found if you click on my name.
Came in June 2020 for a new set of tires and they gave me what I wanted no hassle. Two days later a metal rod punctured one of the tires and I called to see what they could do to address it. I come in a second time and they plugged it up no other questions asked.June 2021 I come in because the same tire that was plugged up is losing air pressure. I come in, drop the car and they tell me that they wont touch the damaged tire because it has been plugged up. According to individual who helped me today this tire shop doesnt plug tires instead they perform a patch. Honestly I wouldnt know the difference but the fact that he said they dont plug when it was obviously done on my last visit didnt sit well with me. Had to research but for those that dont know a plug is a quick fix whereas a patch is considered better quality. It appears to me that the quality of the patch was sacrificed when I came in for that initial repair.If you claim that this tire shop doesnt perform plug patches then stand by your word. Dont cut corners and hold your employees to a higher standard. I wont be coming back.
Helpful, knowledgeable, and honest. The tires I wanted werent eligible for a promo and they let me know right away, and helped with choosing a different set that was eligible for the same promo. In the end the tires I got were better than the ones I had come in for and I still got a great deal. They also swapped my two sets of wheels after mounting my new tires at no extra cost. When I asked if they could give me a hand loading my second set of wheels in my truck, they said We already did! Didnt even have to ask.All together good experience, and a good shop to go to for truck tires if you have a lift or dont have stock wheels. Would recommend.
These guys were great. Christian, (sorry if I spelled your name wrong brother) the owner I am pretty sure, took care of my old truck build and put the tires on no problem. It was going to be a decent wait time, so he suggested some good food to go to lunch while I waited. Will be coming back for all my tire needs in the future!
They got the tires I wanted and had it done in 2 hours great service
These guys are great!I took my car into them today 12/15/20 for tires. Not only was I greeted immediately upon entry to the facility but professionally well. I had called the previous day to make an appointment and they scheduled me next day and also told me I could come in at my own convenience, no exact time necessary (which was great because I’m not exactly a punctual person). I showed up turned my car over to them and was told it would be about an hour. Unfortunately no fault to the employees one of the tires they installed was defective. My service technician (I believe his name was Brandon) wasted no time bringing the situation to my attention and personally apologized for the inconvenience, he also explained that they had to send an employee to another location to retrieve a replacement. They wasted no time in doing so. The delay only took 30 minutes extra to get my car off the lift. Honestly I expected it to take longer, last time I went to Discount Tire, even after making an appointment, my car was there all day and I had a balancing issue immediately upon leaving that kept my car there overnight. If your looking for a place that’s going to do it not only quickly but correctly this is the place to go! I drive a 300+ hp FWD MazdaSpeed3 so I’ve had tire balancing issues in the past due to the power of my car but not this time! No tire chirp slamming 1st gear!Highly recommend going here! I’ve lived in San Diego my entire life and finding places like this in our city are rare so take advantage, they deserve the business.
I replaced four tires for my SUV here after Thanksgiving. It was a very pleasant experience and I highly recommend this store. Convenient location, friendly technicians and very reasonable price.
Got my alignment done. They gave me 20% off without me asking. Then they told me I needed to fix the front part of my axle because transmission fluid was leaking out. The initial charge was $329, but Carlos said he was willing to fix it for $300. Honestly I didnt want to get it done, but considering I havent had an alignment done since I purchased my car in 2012, I figured better not risk it. So they fixed it and I have to say my car runs soooo much more smoothly. I think I waited for an hour and a half. I have nothing to compare them to overall this was pretty great.
Good service, great experience . I had a flat tire on my benz and decided to change all my tires. Christian hook me up with a good deal. The wait time is as expected. Definitely I will come back.
So happy I went to American Tire Depot ! My tire had blown out before on the freeway late night and I had AAA drop it off in the parking lot of the shop. The next morning I spoke to Ritchie on the phone who was super nice - and he was happy to get my car serviced very quickly with a quote over the phone. After dropping off the keys - the shop replaced all 4 of my tires for a really great price - very comparable and beating what other shops had offered and with a warranty. They also did a break inspection and saw my breaks desperately needed to be done as well as the rotors. Thinking they would need the car for another day ... But to my surprise it was done in just a few short hours and I was able to pick it up the same day before work. Now my car runs so smooth and like brand new ! Also didnt break the bank. Makes me question if previous shops had even done decent work on it. I will definitely keep coming back for all my cars maintenance needs !! Thanks u guys ! 5 stars for sure :)
Great experience. I negotiated a price online but they didnt have the tires I bought. Christian honored the price but gave me upgraded tires. I would definitely buy here again!
I came for four new tires for our Nissan Xterra. They originally got my business when they pulled a nail from my tire years ago although I never worked with them before and did not charge me.I called ahead of time and they said there was little wait. I met with Chris who took care of me and was out in just about an hour with four new tires. To make it better, it was a buy three, get one free. I have used them for years and will continue to do so going forward.
Record time replacing 4 tires. Staff was friendly and straight up. They win your business for sure.
I had a great experience with amazing service. They took the time to give me pointers about sensors and other details which had nothing to do with what I went in for. Ritchie assisted me over the phone and after 12 phone calls to other places, he was able to find my tire size. I wish American Tire Depot was closer to me, but Ill always go back there for maintenance and service. Great group of mechanics with professional service.Joe
This place is awesome. I went straight from the Honda dealer after paying a whole bunch of money into the lobby and Edgar at the front desk took really good care of me. He got me in right away got the car squared away quickly he worked with me on the price. The manager was super helpful as well. This is a great place to take your car I’m the kind of guy that likes to work on my own cars. However when it comes to tires I don’t have the equipment and alignments. I will always bring my car here these guys are great.
My experience with American Tire Depot was was nothing less than 100% Chris helped me and was Awesome. He is even going to help me with my other vehicle that needs mechanic work. Five stars
Great experience especially due to Edgar. I had a blowout and looked at three other tire stores in the area, all were going to charge $300+ for a spare and I’d have to wait a couple days before getting it replaced. I talked to Edgar and took my tire in and within 15 minutes was walking out with a new one well below the others prices!
Great service. The person who helped me gave me a good price for a good product. Only issue I had was the AC was not working. The waiting area was a sauna. Felt that was a bad customer experience people left as they could not handle the heat.
Brought in my own tires (I have an odd size and its easier to get online) and they had them mounted, balanced and my car aligned in 2 hours. They were really busy and I had figured on at least 3 so I was happy about that. When I came back I noticed they had used clip on weights instead of stick on weights like I had asked and Carlos said hed forgotten to tell his guys and that they would redo them. They rebalanced with stick on weights and had it all done in just a few minutes. I drove home on the highway and the alignment was perfect and the balance felt very smooth. Their price was very reasonable too which is why I went with them in the first place. Overall a great experience and I will definitely be a return customer next time I need tire services.
Very professional did exactly what was said at a very good price. Im very satisfied especially with the price, Thanks Chris!
Update- had car issues and decided to have my vehicle towed to this location and for a second time the team did an amazing job! Carlos was super helpful and informative! The team did a great job of getting my vehicle done In a timely manner! This location has one amazing team and if your looking for a shop in SD this is the shop to go to hands down you will not regret it!The team is very informative, definitely helpful and will go above and beyond to make sure they can help you and get what you need done to insure safety for your vehicle and a budget friendly price for your wallet. Definitely will be going back for future service and if your looking for an amazing team to work on your vehicle I would recommend them.
I was very happy with the service at American Tire Depot-Kearney Mesa. I showed up, asked if he could get the tires I wanted and install them right away. He said no problem give him a few hours because there were a few customers ahead of me. I came back at the end of the day and all was done. No hassle and they saved me money off my other price I got from a big store.
Updated review:Tommy reached out, apologized, and asked if he could make it right and earn my business back. I appreciate it when people who run the business care about their customers.Bonus points to Richie and the fella who figured out how to reset the service light on my wifes car.The faith in this business has been restored.PS: Call the location before heading there to make sure they are ready to service your car, the way they confirm appointments is odd, hopefully, that will be improved.Old review:Just awful. Lino who seems to be a manager talks back to the customers, and uses COVID as an excuse. Why would someone confirm an appointment if there is no one available to provide the service?
I stopped by American Tire Depot by mistake as I was referred to Discount tire by AAA when I found that my tire was low and Mike made me aware that they are not actually a part of America Tire Depot. They were getting almost ready to close the shop and Mike asked one of the staff members to quickly inflate the car tire and found out there was a nail in it. Mike asked for it to be fixed and did not charge a cent. I have no idea I got so lucky to find this place but I will definitely come back and refer people their way for their customer service alone.I highly respect a business that places customer service above anything else.
Had the pleasure of noticing a flat tire as I was trying to leave for work. After getting my spare on I made it to American Tire Depot and received very prompt service. There was an awful screw in my tire which they were able to fix and were gracious enough to fulfill my request of purchasing a new spare as well. They made recommendations for other issues I needed to be aware of as well. The staff was great, and they promptly got me back on the road!
American Tire Depot in Kearny Mesa is a great place to get your tires from. They had a vast selection of tires on their website and the prices were great. I would have paid much more anywhere else, especially at the dealership. Everyone that I interacted with was courteous and professional, I recommend them 100%.Thanks !
Good experience thankful to fit in schedule and out on time to make Dr appointment. However as I drove away 2 things that bothered me. 1. I know difference between air in tires light & maintenance light. I was told it was maintenance. Also I understand I was 40 miles or so away from oil change so thats why I was ok with doing so. Also I would have much rather had the sticker for maintenance put on so I can budget and/or not take a long trip without getting proper maintenance. Without sticker most people with busy lives tend to forget....seems simple but its actually important. Thou the techs and service men were helpful and cordial, just a couple of disappointments. In all honesty. Thank you
Edgar and Manny were great. Great customer service, great attitude, smiled all through my interaction with them and best part, they didn’t even charge me for the wheel balancing ($12/tire). I’m definitely going to be a return customer. Love their service
Went in for oil change and brake check originally. They recommended new tires and a few other things. Tires definitely needed to be replaced. They had great prices so went ahead with that. For the other things they didnt try to push me or anything.Been back a few times since. Free tire rotation and balance for tires you purchase there. Always friendly staff and quick service. Will keep going back!
Richie and team always exceed my customer service expectations even as they keep raising the bar! They pay attention to detail and always make me feel a part of the family. I’ve been a customer for about 3 years and will be for a long time. Refer friends and colleagues all the time. They are best in class.
I’m so happy I come here They fixed my cars.I been looking for a professional and HONEST mechanic to fixed my car in the last 7 yrs till I was told about this place in this Kearny Mesa location is the best the Manager is there always behind the scenes making sure everything is done Correctly., Richie is the Best in San DiegoHonest, knowledgeable, professional, if you have a problem come here, get an estimate you won’t be over charge, Honest I’m so Thankful and peace of mind with my car because is in good hand .God Blessings to you all.
I did a search for a specific Goodyear tire and this place had them in stock. The guys at the counter were knowledgeable and super friendly. The customer service was outstanding and the service was professional and quick. I am thankful to the American Tire Depot staff for a job well done.
Needed new tires in a hurry . They had my tires in stock , were at least 80 dollars cheaper than everyone else I called and got me in and out promptly with safe new tires, even though I was late for my appointment. Very friendly service and even gave me a great deal on an alignment. I highly recommend this location.
Mike was very helpful and kind. He helped me at another location. Remembered me and my car and it was ready pretty quick. Before I knew it my car was done with a repair, balance, rotation and alignment.Appointment was scheduled online since the phone line was having issues. When I tried calling all San Diego Locations phone was saying #s were disconnected. Ok online schedule was a loophole to set up the world I needed.Corporate should consider and newer and easy to use website.
Awesome service! Set a reservation up online and called to see if they had my tires in stock like it said. Gabriel and Carlos took care of me, said they would get my tires for me if there available in the USA. They did! Thanks for the Great Service!
Came in on the fly needing to buy two tires. Edgar was excellent, helpful, understanding and made sure my needs were met. Plus then I got both tires installed within an hour of when I arrived. Will definitely return. They got lots of business while I was there which is always a great sign.
Nothing but great people here. Carlos helped me out and fixed the issue I had with my car full brake and rotor job for a great price. Appreciate the workers, y’all did a phenomenal job. (highly recommend)
This was my 3rd time at American Tire Depot and as always I was beyond satisfied with the service! Everyone I spoke to was so helpful and answered all my questions. I never feel like I’m being pressured to spend money I don’t need to spend. I was even given the option of applying for their credit card which I did (it offered 0% interest for 6 months). The staff always does a good job of informing me of my different options for my car and giving me their advice which I so appreciate! I won’t go anywhere else for tires or service on my vehicles!
Love love love this place! Get your tires here! I was broke and thought I would have to buy used tires(from somewhere else). I came in and they found new tires that fit my price range. Great front desk guys. Very nice, knowledgeable and not pushy. I was so happy that I brought my girlfriends car in for tires as well. I’m coming here again.
I called 2 other stores looking for my particular tire size with no luck. We had an impromptu getaway and didnt want to risk old tires so when I called ATD they said they had 2 styles to choose from both lower priced than Costco or that discount place. I was there in 10 minutes out in about an hour. I am very pleased with the tires performance on our 6 hour drive. Call these guys first.
Great service - Rich (do I have his name right?) was knowledgeable, courteous and clear and the cost and timing of my tire change. Had it done in 2 hours while I grabbed lunch. Thank you!
When I went to get my oil changed and tires rotated, I was running late to my appointment because of heavy traffic. However, the crew was absolutely fantastic and still managed to squeeze me in! The service was very quick and straightforward. Definitely coming back for future car repairs. Thank you for all your help today, Edgar!
Carlos was great! Great service and very friendly. He ordered and got my tire delivered in a couple hours and had my tire done in no time. Thanks so much will definitely be back!
I had the pleasure of working with Richie R., who manages the Convoy street store yesterday to replace a set of 4 tires for my Ford Fusion.He was professional, knowledgeable, and sensitive to the fact that I wanted the best value possible. He and the American Tire Depot team delivered great tires and service for a great price.I wont know if these new tires will actually last for the warranted 50,000 miles for at least 3 years, but I can attest that they look great and provide a smooth quiet ride.I highly recommend the Kearney Mesa American Tire Depot shop. Be sure to ask for Richie.
Outstanding customer service, excellent work. Very busy location I scheduled ahead of time. Gave details of my order in comment box. Tire request after researching online.I found two issues with the process.1. The lack of specs with type cross checking on manufacturer of Pirelli site.(Details or links would be helpful on web page)2. The comment box apparently is only used by corporate. So the request for exact brand and size request imputed in box never seen by location.(Why not include a request /stock order section on site that locations can utilize. This would be more productive and time management for location for in store stock issues.The store with all the obstacles from corporate disconnect manages to get the job well done. Excellent work gentleman!Thank you
I purchased new tires last Saturday. (May 23) The help, service and the attitude of the employees was terrific. I realized afterwards though (next day) that I probably got the wrong tires for what I wanted. Is it possible to exchange at this point? Otherwise everything was terrific.
Excellent and fast service! Made recommendations for my husband’s Toyota Tundra after listening to our needs, and the pricing was very fair and reasonable for the type and brand of tires I purchased. Will highly recommend to friends and family.
I didnt believe it until I saw it. Best and cheapest prices money can buy. The guy working at the counter, when I asked him how they have such low prices, told me that the owner has a monopoly on the tire industry by creating his own in-house tire brands. This enables the tires he has to be completely at wholesale or near wholesale value, since there is no middle man upping the price to the customer. Great incentive, since this has been the best tire replacement experience I have ever had. They even glossed up the tires too! Wow, is all I can say. Go here; it is a steal.
I got a flat tire in the middle of the freeway and even though the personnel were about to close the shop they kindly took my car and installed a new tire so I could drive back home to Los Angeles. Had it not been for their professionalism and courtesy I would have had to spend the night in San Diego. I am very grateful to Carlos and his team for helping me.
I was sent here by prestige around the corner. Christian took such good car of me. Got my new tires, sensors and an alignment. My cars driving like a dream. Thank you
Carlos And his team from ATD made sure that my 4-runner was taken care of from start to finish. I was able to order 4 new tires and brought my own wheels/rims to install with no issues. Carlos was on top of it and contacted me several times to keep me updated on how everything was going. I will definitely be back again! Thank you Carlos and the team at ATD!
Great experience! The gentleman that helped was fast, courteous and did not haggle me on price being that I am a female. I was given the best deal after going to several other tire shops. My car feels awesome with my new tires!
I first went to Evans Tires, Discount Tire, and Costco before I found Americas Tire Depot. The service provided by John was outstanding and they got me in and out of the shop within 90 minutes. The reason I purchased was price at first but I ended up paying a little bit more because of the way I was treated. I will be recommending them to both people I know in San Diego as well as Ventura County.
Very satisfied with Christian and his customer service! I highly recommend their services! My car issues were resolved within a few hours!
Richie was great. Went out of his way to call me back with a lower price. He was patient with me and the day of install went well. I’d recommend these guys and will make future purchases with them.
Great customer service. Came in for new tires and they gave me a good deal.
Carlos and the team did a great job taking care of everything from my tires, to oil and air filter change to replacing a CV axle! Courteous and explained everything. Thanks for the great service!
I used to patronage another competitor for twenty years but their sudden lack of professionalism on my last two visits has caused me to go elsewhere for service, I walked into tire depot I didnt have to wait three days until they could get my tire, they had it in stock they didnt try and sell a more expensive tire that they had in stock, I got my tire and drove away. They were very professionall and polite they are my new go to tire store.
I was able to get the tire work I needed done at a significant discount when compared to other tire stores. The work was completed on time and satisfactorily. I would use them again next time I need tires or tire related work.
Great service despite fact I did not buy my tires there. Went for oil change and they rotated tires, patched 3 nails and topped off all fluids for free! Great customer service! 5 star service!
Yet another great experience at ATD. Courteous, professional staff and the work is quick, clean and efficient. I received exactly what I asked for at a great price and was out of there in under an hour.
After going to Dealership and being quoted for service not needed, I went for second estimate. Lino went above and beyond to service my car. Opened early and then took me to work. Delivered my car after service was completed. Shop is clean and I saved $1100!
Got two front tires replaced. The man who helped me was very nice and accommodating. Everything went perfect up until I got into my car and the steering wheel was turned 20° to the right (while driving straight). The tires were less than a year old and I only wanted to replace them because of nail damage, not tread.Just got back from doing an alignment across the street and my steering wheel is still off center. Never had this happen after getting tires changed.
DO NOT WORK WITH THIS COMPANY! BAD CUSTOMER SERVICE AND BUSINESS TACTICS!We bought some tires from this location and within a week the tpms sensor light came on. Called them about it and they said not to worry we will switch it and wont charge you. I mentioned that i will get the sensor myself and will be back when im free. Once i received the sensor, i called back and was told to come back in (spoke to the manager Richie). I mentioned that i would bring back just the wheel and the sensor and he said no problem. I brought the wheel in on the day discussed and spoke again to the manager Richie who now tells me that he cant replace the sensor without the car here. He also then tells me that he cant install sensors that arent purchased from him and that it would cost $89.99 to replaced the sensor. This is the perfect example of bait and switch and other potential customers should be informed of this shaddy business practice. So, to follow up on the lies he mentioned, i contacted another ATD location and confirmed that everything he said was false. They would be able to install the sensor i purchased separately for $20 and would be glad to program it to the vehicle when i bring the vehicle back after the install.Also, i asked a couple employees who the manager above Richie is and they said they didnt know. I would have to call corporate and wouldnt provide contact information.
Randy and his crew are most accommodating! I had a tire blow on the 805, with no spare, and had to get towed. Thankfully Ace Tire was so close! After a quick Google search I picked Ace because of the high reviews. The guys stayed late to make sure I could get on my way.I truly truly truly appreciate Randys kind manner!If you need tires dont go anywhere else!!!
1. Made appointment2. When I came to the store, they said waiting time is 1,5 h .... Why didn’t tell before?!3. I showed picture and asked if they can fix flat tire. Yes. They can.4. I left and came back in 30 minutes. Another guy said that they can fix the tire.5. Came to another service. They fixed the tire without any questions.I lost couple of hours.
Great team at the Kearny Mesa store. Chris made sure I got the best pricing. In fact your tires were $30 to $50 a piece less than your competition. Carlos did the install in record breaking time! Thank you Kearny Mesa Team!
Great experience at American Tire Depot. Richie was awesome reminds me of someone you would want to hang with . Luis was my expert technician today and did a wonderful job. I Highly recommend Richie, Luis, and the entire crew at American Tire Depot.
Came for a 10 am appointment and was out by 10:30. All I needed was some new Nittos on my scatpack. Manny was super chill and swapped them out super quick. Definitely will be returning for some 275 Nittos in the next couple months.
One of the easiest car service experiences I’ve ever had. Everyone was really nice and helpful! Also super reasonable prices.
I am not your average customer. I am a car guy and spin my own wrenches. I typically bring my wheels loose and ATD always does a great job. They also handle my alignments that are done to my requested specs. Repeat customer.
Very professional outfit. Did all the planning and dollars via the Yelp messaging app. In the store the next day and out the door in less than an hour with four new tires.
Incredible experience. Friendly Customer service. Clean and welcoming facility. Honest work. Ralph is more than hospitable. I recommend anyone with an auto issue to go out of their way for the type of quality work preformed by Ace Tire.
A quick and easy replacement of 4 tires at an amazing price. The general manager, Richard Ramirez, was friendly and efficient.
I love these guys, always honest, always a great deal, very good and quick work!! Never been disappointed 😊 Ive been coming here over 10+ yrs. Highly recommend them!!
Everyone here was super great! So nice and got my tires changed fast and efficiently. Definitely will be going back.
I usually do not leave comments or reviews, but this place I would do anything to let others know that this place is BAD in any possible way.First, Poor time management. The appointment doesnt mean anything here. Sure, I can give extra 15 or 20 min. for extra time for delays from previous customers or inventory issues. But that 15, 20 min. does not reduce, it Triples. At least the time I visit 3days ago, There is no way for anyone in the store to see what time it is. There is no clock, in the office or the shop also. The time may be important for the store only for the wages, not for customers.Do not take their words for estimated time of the work. He (Andrew) says come back about a hour later. That was 10:18 AM from my phone clock. I came back to store at 11:23 AM. My car was in the shop, lifted but no one was working on it. Waited in the waiting room. The work was done at 12:58 PM. Thats almost 3 hours, I guess I am lucky they charged only 45 min. of labor instead of 3 hours.And lastly, they may take your good tires. I visited for the rear side only (2 tires), front tires were good still. After work was done, I noticed the rear tire was new as I ordered but the front two had different brands each. I never put different brand or kind of tire for my car. At least, for the same axle for everyones safety including my loving family. I talked, but they could not help me because I did not have any prove that I had same brand of tire. So if you do want to go to this store for your new tires, take good pictures before they handle your car.Hope this comment did help someone out there, If you have to go to this place for some good deal or good price I will not stop you. But if you are looking for decent tire store this is not place that you are looking for. Take Convoy little further south and go to Discount Tires next to Costco. I re-do my tire here after what I been though with American Tire depot. They have much better service, system to keep up with your appointment or walk ins, their price for the tires isnt too different from American Tire Depot also. You will find better reviews on them also. Thank you and be safe out there.
It’s the worst shop ever !!!!!!I would not recommend this place to anyone!!!I ordered Kumho tires with an appointment, but they changed to the cheapest tires(Ironman) without any notice.They didnt tell me anything until I noticed. They tried to cheat me.I was waiting for 3 hours in the store but got the wrong tires even though I paid full price.I requested a refund or recover as it was before.But they told me out of stock, sorry!
Went for an alignment and they finished it faster than expected, always a great experience and great customer service. They’re my go to place for an alignment now!
I went into American Tire Depot- Kearny Mesa on Friday afternoon to get an oil change. They told me that one of their workers had been taken to the hospital and it would be a 3 hour wait so it would be better to come back at 8 AM on Sat. So even though I work nights, I got up early and drove down there at 8. The manager told me they were out of oil and had been of 4 days and wouldnt get any for 3 more days. So why did they tell me to come back? It doesnt make any sense to me. I am so disappointed. I have been a customer of American Tire Depot for over 30 years and have bought numerous sets of tires from them and even have recommended them to friends, but I certainly will not do so in the future.
Incredible service and the best price in town. All the employees were friendly and helpful.
Quick and accurate work. Will be back again. No nonsense budiness. I was bit surprised. It is unlike other tire shops with all the hidden charges. I ordered online (special tires) to ship to them for installation. Thx guys.
My son bought 2 tires from Richy 8 months ago He went back Richy got 2 more the exact match for the same price as 1st pair plus they had oil change on sale $19.99 TY Richy! My son said he was in and out just over an hour at noon on a Saturday
I walked in earlier today in need of an oil change. They took me in very quickly. I came back to pick up my car and it was ready to go. The price was way better than other places and I’m happy.
Great experience. Went in for alignment and wheel balance. Quoted over 100 buck but came out with only 40 buck. They took the time to show and explain what was wrong and what needs to be done. Very honest shop. 3 👍....
These guys were incredibly helpful. Got a great price for an oil change and did my scheduled, free tire rotation. Fast service. Couldnt ask for more. Seriously.
Great place! Got excellent service the guy at the front front was really nice
Horrible customer service and shotty work. Ruben at the front desk lacks the knowledge to understand the industry he works in. He is there only for a paycheck.I came in to do a simple tire rotation. Once signing paperwork they told me it would be an hour or so. I went out for a walk to kill some time. About 15min later I then get a call telling me that the rotation can not be done due to tire tread. My tires are 6 months old with plenty of tread. Anyone looking at the wear bars can see that and are not flush with the tires tread. After returning and wasting my time I then head to another shop where they discover the real reason as to why American Tire Depots incompetent techs didnt do my rotation.Lets take it back to late April when the tires were put on by this same shop. I learned that in the process, not only did they NOT balance the wheels properly but using their pneumatic impact drills stripped my rear right locking lug bolt using the special key I provided. The rear wheels were never touched until I came back for a rotation.Now I find myself at another shop with them removing and providing me with new lug bolts since Americsn Tire Depot stripped the locking lug bolt and the key. Now I know that the techs saw the stripped lug bolt they messed up a few months earlier and decided to use the tread as an escape goat thread when in reality it wasnt. Dishonesty and damage being covered up is no way to treat a customer. Never going back to the clowns at this location! STAY AWAY!!!!!!
Carlos was awesome in recommending some longer lasting and more affordable tires for my Range Rover Sport. Prior to this, they also took care of my Jeep mud runners.
I come here for oil change. Its cost $19.95. I was only one customer when I get there, but it took two hours to do the only oil change?!
Called for a quote on an oil change and they were the best price out of 5 locations. They also fit me in for an appointment the same day and the customer service was very friendly. Thank you.
Richie at the Kearny Mesa store was so helpful, kind n honest! He fixed what Danial at Adams Ave stored lied about aligning n balancing my tires. It never happened. I contacted the District Mgr Mr Thomas Myers n he sent me to the Kearny Mesa store n Mr Richie took care of me didn’t have to waste my Saturday or wait 3 hours for service that was neva done on my car. I can happily recommend American Tites Depot on Convoy in Kearny Mesa if you want honest prices n excellent work on yur car if your senior citizen Female tryin to get good honest wrk at a decent price! Richie n all the guys at Kearny Mesa deserve a raise!Thank you Mr Richie!RespectfullyA. Mckenzie Davila-Gorbitz
Dont go here think about Twice. They lie about everything the over quote you. Just because its a Female going by herself dont underestimate her because obviously shes gonna call around. Quote for one tire they recommend $300+ oh he suggested 2 tires. But called another shop $250 out the door with tax and everything included. Avoid this location
Went to discount tire and they told me they could not fix my flat and I need a new tire. I went to American tire they fixed my flat everything’s perfect and they save me over $300. Thank you Anthony Daniel and Richie.
Outstanding place to get maintenance done. They are very helpful and try to help you out as best they can. The deals they have are great too, a very affordable place to go to. I will definitely go back whenever I need maintenance done.
Awesome experience. Paul and Richie were awesome. There’s no need for me to take my car anywhere else. These guys are upfront and honest and did everything to take care of my needs. Thanks guys.
I am highly satisfied with my visit yesterday! Very kind, friendly and it was fast. Great job! I don’t remember the name of the guy that helped me. But I hope he get to see this . Thank you!
This shop was great. I was in a bind and they were very helpful to rush the delivery and installation of my tires.
Great customer service - I originally bought 4 Winnrun tires in Murrieta and tested them on my commute to work - 60 miles. Horrible tire for an Audi A4. Manager at store of purchase said they were similar to my Toyos. Ummm, no...So I went into the Kearny Mesa location and was greeted by Daniel and Joey I told them my issue and was promptly issued a credit for the tires and exchanged them for a set of Toyo. I definitely go back to this location
Staff is always friendly and looking to give you the best prices & deals !!!Ritchie takes really good care of my car every time I go & gets me out fast ... I can only visit the shop on weekends because I work long shifts so he gets my car fixed soon
My wife car had a flat tire, i that it was just a leak but it turned out the side wall was damaged and the tire bedded to be replaced. I was ready to pay the full cost but the front desk clerk informed me that I had porches the insurance and I didn’t remember that.I am thankful for the integrity
Was able to get the tires I wanted at a good price and even got the 4 wheel alignment at a good rate. Friendly people and quick service.
Probably one of the quickest easiest experiences. Everyone in the shop was very friendly and helpful. I was in a bit of a time crunch and they were conscientious of that and got my truck in and out very quick.
I walked in the front door...the guy behind the dark the dark tinted window didnt even bother to get off his personal phone to assist. Bad for business.I took my tire needs elsewhere.
Amazing customer service... always friendly and professional. Great prices too! I definitely recommend this American Tire Depot to everyone!
Do NOT take your car to any ATD for alignment. Shady business practices, shady mechanics and shady customer service. Management (tommy) feels like just graduated high school and got his foot into car repairs somehow. They talk to you like theyre making business in the hood.
I have never had to have my tires fixed, I was desperate and had to get my vehicle towed to this place. Upon arrival I was greeted with smiles even though I showed up close to closing they still took me and replaced my blown out tires. Overall friendly and professional staff, I dont live in the area but if I need new tires Ill definitely be coming back here! Thanks gentleman
Richie and his crew are totally professional, honest good men. I trust my vehicle with Richie and the American Tire Family. I recommend Richie and his crew to anyone who needs repair(s) for their vehicle.
Friendly staff and quick service! The front counter was unoccupied when I came to pick up my car. No one came in to assist so I went back to get the cashiers attention but not really that big of a deal. First time here and I would go here again.
The only tire shop in San Diego Ill go too! Quick, efficient, and down to earth people. I reccomend this shop to all my friends and family in need of General services and Tire services!
Went in for an alignment and was done in less than an hour. That’s great service. I will return when I need some new tires. Thank you
Terrible experience, said they would get my tires in on Monday, then got delayed until Wednesday, I called Wednesday and they said Saturday, when I needed them for Friday! I will never come back to this tire shop. Waste of my time. I suggest going to another tire place.
Completed tire replacement even less than original estimated time, nice touch by replacing the stem valves with the chrome type and tire shine.
Ive been coming to the store on Convoy for 5 yrs...They offer good competitive prices ..they will match or beat your other quotes ...Appoints times are kept when you make them
Great guys. Prices were more than reasonable and they took care of the tire changes very quickly.
Amazing automotive repair facility , they willTake care of all you car needs in a timely manner and at a reasonable price !Thanks for everything ATD!Linda Jaghlassian
Edit...They are ok for tires. Check prices prior to arrival because they will give you best price on tires if you show up prepared.Still waiting after a good conversation
Went in to get my tire checked, ended up needing two and they did it quick! They have good prices for tires!
I definitely recommend this place , I got a new Michellin tire and Carlos helped me a lot and he went extra mile , outstanding customer service I’ll be back again for sure !
This is my place for tires, these guys at the Kearny Mesa store are always ready to help get me back on the road. Thanks again for the great service.
We started with tires but they do much more. They go above and beyond, have been very happy with the service and staff. We got free rotation the alignment insurance, we keep going back.
Shout out to Epi and Richie....They went above and beyond and out of the way to get me on my way safely thank you I really appreciate.Women this is a safe spot to go to it wont get that run around.
America Tire Depot was very helpful and professional. I would like to thank Octavio for his help in getting my car fixed and ready for the next 30k miles.
Great job, great attitude fast in and out.Great price.Beating discount tire by 200.00,I will be going back.
American Tire Depot is as solid as they come, Talk to Jr. Hes straight forward and will help in any way he can. Fast and Precise service, I will Always come back.
These guys are great. Richie and the rest of the staff here always go the extra mile. I always price check and these guys are right on par with the best prices online. They are always fair and honest.
Richie got us in same day to install some Michelins that no one else had in town. Friendly service and good communication.
My experience with American Tire Deport was great. I was in/out in a very short time, great price and warranty service. Very satisfied
Made sure my new wheels were taken care of the entire time. bought some tires at a great price. this will be my only place for tire work.
Poor customer service. Seemed a bit overpriced. But these guys know what theyre doing. Ive been trying to fix my front end for months and no one has been able to figure it out. The mechanic here took a ride and figured it out right away. Dude knows his stuff.
Run away from this shop!!!!!! There is new management, Reuben the manager and Octavio the assistant manager. They have no idea what customer service is and they are completely disrespectful. I wouldnt return to this shop even if the tires were free. I was appalled with my interaction with them never again!!!!! Bye Felicia
Brought my car in for new brake pads...first visit, they didnt add enough brake fluid, brought it back...2nd visit, my brakes were sqeaking again within a week. They told me the lubrication wore off...brought it back in, and they still squeal.
Great service advice. Went through all details thoroughly. Quick and timely work. Great mechanics and service people. Highly recommended!
Quick, efficient, personable, and got the job done 2 hours faster than quoted. Will definitely return
Great prices and good friendly service. Definitely the place to go for good deals on tires. They also have some good promotions with local theme parks.
Thank you for your service, the representative was very helpful and knowledged explain all the difference between The options that I have and help me to get to the right decisions for my needs, the price was fair and reasonable the service was faster than what I was expected I I am highly recommend
I have an account with them and they are doing good, sometimes they are busy and you have to wait more than normal time but overall 5 star , they have mechanic as well and good alignment, of course you can get a deal on tires always, also you can get free shuttle and they will give you free ride when they couldn’t take care of you ride away, highly recommends, thanks guys and god bless you
Great prices, quick work, best to get there early because they can get busy, but they work quick and with quality. Definitely recommend, going back again when I need a new set
Great deal on tires, but the free alignment was not so good. I had to bring my car to the Kearney shop to get fixed after 2 attempts.
Great customer service and timely install over all great experience. Prices are cheaper than anyone else in town that I looked at.
Went beyond his line of service and truly helped me resolve an issue Ive had for a long time... definitely recommend!!!
They were so fast and able to get my toe from the warehouse around the corner. Also, a MUCH better price than their competitor next door.
Good service and great work! Did an alignment and car has never felt better.
Did a great job ! Richie got me the best deal and had great attention to detail. Quick and friendly . Will defiantly be back
Horrible customer service. First call got put on hold for ten minutes. Ended up calling back and made an appointment. When I got there they never put the appointment in the system. One and a half hours later they finally got around to my vehicle.
Towed my car in with a flat, was out of there in 40 minutes. No runaround, no bait and switch, I declined a recommendation, they werent pushy at all.
Quick service, honest people, great prices. Been going to Adams Ave for years and this is my first time at this location. They’re both excellent.
Had a nail in the center of my tire, the team at American Tire Depot, fixed it on the 4th of July. No charge, thank you for the amazing service!
Horrible customer service!!! I was trying to buy a set of tires for my truck they quoted me a price and next day they were trying to charge me more for the same deal. Cant trust these people!!
They were able to get me in same day and the service was excellent. Very friendly staff!
Great service and fast. Being military, I appreciate a dedication to the job and taking care of people. Always a great experience coming here.
Good service, great prices. You can trust them.
Great help and great prices. Honored all pricing that was requested through the Yelp chat services.
Great job all around. Friendly and knowledgeable staff that are just looking to get you a good deal and back on the road.
Sold me the exact tire I needed . There were no add on costs . Work was completed on time .
These guys are the BEST! We’re honest, gave me great options and did not break the bank.Talk to Ritchie.
I follow your co-worker Ritchie. I met him in El Cajon but I go to the shop he is. Lemon Grove, Santee and Kearny Mesa.I like his attendament.
Great store, good pricing, quality work and willing to deal.
Great prices. Was in and out quick. Rich was the man! Loving my toyos so far
The worksdone by staff was very thorough yet fast. I will certsinly be back for other services and recommend this store to others. Thanks!
Great customer service. Best price in town. Never an issues with the work done. Anthony is the man !!!
Richie was incredibly helpful, patient and kind. And it didnt hurt that the prices are great!! Thank you!!!
Always ready to work
Great deals on tires, free 21 point inspection with order, great service!
Totally stoked. Took me just before they closed. Two tires and Im on my way! Awesome sevice!!
They replaced my tires for a good price.
BAD BAD BAD service, came here for oil change, and came home with oil leak! This fools put too much oil in the engine and made it overflow, when i got back they blamed me for having bad gasket! Terrible terrible experience
Amazing pricing and service! They are very quick, knowledgeable and do not try to sell you services you do not need.
This review is pending research / investigation into how accurate the manufacturer specifications were measured and followed in contrast to what my findings were.
Got my brakes replaced and the price, service, time was all excellent.
I went to several places, most mask the final price. Here its pretty strait forward and i cost me less, but still more professional than other places i went.
Quick, knowledgeable assistance. Great prices.Car is driving great again!
These guys are amazing!!! Highly recommend, they are fair and help you out when needed!
Always on point! Car enthusiasts work here :) trust them 100%
I love this place. They are fast, efficient, and they are not overpriced. Ive been several times and will always return.
Everyone was very knowledgeable and polite to answer my crazy questions I will return and I send a couple of people your way !!! Thank u Nadine Cyr
Were very helpful...Cheap prices..Good tires...
Great service, got right on my truck and fixed my issues and I was back on the road
The guys did a great job-new brakes and an oil change-and friendly!
Great job and they were fast thank you...💯👍😷
Great Service...in and out quickly w inspection and feedback for other repairs needed
This is the place for lowered cars. They offer a 3 yr alignment plan.
Fast easy service! Reasonable price! Friendly customer service! Thanks
Decent prices for tires. Service is pretty decent.
Excellent customer service, best price in town, fast service
Took a long time but was worth it I guess. Cheaper tires than most
This place is awesome
Punctual. Professional. Reasonable. Courteous. Helpful. No muss. No fuss.
Best price for tires for sure . Ruben is super nice!!!
4.6 (199 comments)
Review №1
2022-04-27Ive been coming here for years. I move around due to my job every 3-4 years and its always a challenge to find a good mechanic. These guys always go above and beyond. Fair prices, no upselling and they only recommend what your car actually needs. Their honesty is what always makes me come back. Big thank you to Ian and Jesus for having to always deal with my pain in the butt car haha.
Review №2
2022-05-28The gentleman in the front was not very welcoming. I suggest that employees be trained on customer service and to emphasize that they remain happy throughout the entire shift until the last minute to clock out. There should be nobody authorized to work there if theyre not going to smile and greet every customer happily from clocking to clock out.
Review №3
2022-03-02Quick, easy and very friendly service from this location. Needed an alignment along with new tires for my 2018 Accord Ex-L. In an out within an hour.
Review №4
2022-05-30Was recommended by multiple people to visit American Tire Depot- this location has better prices than the other locations! Fast service and nice employees.
Review №5
2021-02-24I shopped around for two tires for my Silverado and found many places to buy from. Prices were high and most needed to order them. I called American Tire Depot and they sold me all four tires for $150.00 dollars more then just buying two. They told me two to three hour wait and got it done in one hour and a half. Great Service and Amazing prices. I totally recommend them to everyone. ⭐⭐⭐⭐⭐
Review №6
2022-07-21Great service, reasonable prices, experts at their field. Relatable people too. Shout out to Chris for getting me squared away. 😎
Review №7
2020-01-10After a couple weeks of researching replacement tires for my car, I found American Tire was offering the lowest pricing and best follow-up service. I purchased a full set of premium tires which came with extra bonuses like free tire rotation. Yay! When my new tires were being put on I found out they do full service car repairs! Since that day several years ago Ive been a loyal customer of this great auto shop. They have an excellent service team, communicate well with customers and keep my car running in great shape. Insider tip- be sure to schedule an appointment as they have a big following and keep busy.
Review №8
2022-01-15I needed to replace all 4 tires since they were wearing down to 5 mm except the front right which was 3.5 mm and that 2 of the 4 tires have histories of puncture repair. I always had good experience with sumitomo tires and want to keep it that way. American Tire Depot was the only one who had the brand and could install it the next day. (btw, they have a huge selection of brands). I was greeted with a down to earth front desk rep named Christian ( he acted like a manager). He got my tires installed, wheels aligned and oil changed in 1.5 hours and he promised 2 hours. . I asked him if it needed any alignment. He said the front right was slightly off. That cheered me up since I knew the front right was wearing faster and unevenly than the rest and that this place performed the job right! BZ to the Christian and wished I had ask for the guys name who performed the install and alignment. I will be recommending this branch and people to my friends in the future.i
Review №9
2022-02-09My tire pressure Low light came on and came to the business first time here and technician Victor was friendly and kind to assist my Honda Accord calibrate tire pressure Monitoring back to normal thank you highly recommend coming to American tire depot thanks again
Review №10
2021-03-23Mike was able to find the exact tires I needed. He was able to have them delivered and installed the same day. I also appreciate how he sprayed black on all 4 tires to make the older ones look like the new ones. He was efficient and very professional. Best prices in town!