Wheelchair-accessible entrance
Yes
Reinforced security
We got you covered
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Uterque enim summo bono fruitur, id est voluptate.
Enhanced cleaning
Daily cleaning
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Uterque enim summo bono fruitur, id est voluptate.
Conciergerie
We take care of you
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Uterque enim summo bono fruitur, id est voluptate.
Comments (199)
Tech was great and service was great. They called ahead of time to let me know tech was on his way. All great except I dislike the sales pitch at the end… definitely lose some credibility when seems like they are making stuff up to try to sell you. But I guess that’s the business
I never thought I could physically feel and notice the air quality in my house. I feel like I can breathe now and before I didnt realize how bad it was. The men who did the work was fantastic!!! Very quick and respectful. I has a house full of children and they worked around the chaos in my home. I would recommend them to anyone and everyone who needs this service. Money well spent.
Been working with this company for two years now. I just cant recommend them. We purchased a train HVAC system to replace our 18 year old train HVAC. We went with the more expensive system that the sales guy recommended only to later find out from talking to a technician that it is actually less efficient then the cheaper system. We had to have a tech come out in the first month due to it not working and even though we were guaranteed it wouldnt happen or we would get put in a hotel or get some cash or something nothing happened. It needed refrigerate was the issue only to find out two years later there was a manufacturer issue with our condenser and it has a leak. So even though Ive had techs come out for issues over 6 times including there scheduled yearly tune up, none of there tech figured it out. Well cut to today two years later and Im with out AC in July with a two year old at home and they cant come up with any short term fixes other than wait on the manufacturer for a month for a part. No offering portable ac unit, no care just says sorry. There are other companies out there that I would recommend over them. Check out good guys heating and air. I had a hot water heater installed by them and they seem to be better.
I bought a system from this company under its old ownership. It has been a nightmare for years with needed repairs. But the new owner is in town and he means business! The field supervisor, Chris, came out today and in consultation with the new owner, they took care of this system like it should have been a long time ago. I so appreciate the new ownership and can now highly recommend this company! They are responsive and responsible and will have my future business!
I had a full BRAND new A/C and heater system put in by Caleb and Adam. Both of they were extremely professional and got the HUGE job done in a timely manner. Communication was absolutely amazing. You don’t find that very often anymore. Definitely will refer friends and family to Air Tech. Thank you Caleb and Adam! I wish I could give 10 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
I was very happy with my service technician Jason. He was professional and very good-natured. He found a problem with my A/C unit that would have caused a system failure this summer. I highly recommend AirTech Pros!
You can trust AirTech. Im not sure where they find the good people, or how they keep them, but they operate in that sweet spot, where excellent service and reasonable prices so rarely intersect. The technicians know their stuff and make recommendations without a hard sell. I have been with them since I moved from out of the area and Im sold on their 2x/year maintenance program.
It is 102 outside right now and it is 75 in my home. Three months ago Dan came to my home to give me an estimate on my HVAC. He was the third company that I had called. His knowledge of the different systems, what would work best for my home, the rebates that were available and their ability to relocate my compressor at no additional cost all weighed into my decision to use Air Tech. He recommended switching to a heat pump system. I was concerned about how it would stack up to a conventional unit and so far it has exceeded my expectations. Since the install we had a couple days in May that dropped below 40, so the unit has been tested at both ends of temperature spectrum and has performed excellently. I received rebates of $3600 for converting to the heat pump and $200 for the thermostat from the city of Roseville on top of the competitive price from Air Tech. Before they started Kris came out for a pre-inspection to confirm that the relocation and the attic access were going to work. And a week after that Dustin and Dylan came out for the 2 day install. They did a great job and were very considerate of us while we worked from home. After that Rachael in the office got me all dialed in with my rebates. I had a small adjustment that needed to be made after the install and when I called they sent Kris over the same day for the quick fix.I waited to evaluate everything before leaving this review. The system works outstanding, I have received my rebates and I couldnt be more happy with the hard work and excellent service that I have received from all involed from start to finish.I would definitely recommend Air Tech.Thank you.
This company and tech are without a doubt the best in this area.Calls are answered by live CA staff. I left a message on a Sunday, and had a live local callback the same day.The tech, Ronnie, was on time, polite, patient, prifessional, and He TOOK THE TIME TO EDUCATE me about the seasonal needs of my system so I can get the most out my units.Ok, the Jingle is pretty memorable as well.
Mark and Roy were very professional.On time for their appointments and very courteous and clean.Went about and beyond to make the project look good along with proper function.Excellent explanation of the operation and Maintenence.
Ronnie from AirTech was very forthright and honest. Great customer service. Took the time to explain the problem and explored the different solutions with me to make sure I knew what the issue was and what my options were. Highly recommend.
Weve always had good experiences with AirTech and its maintenance techs, but from now on Im going to always ask specifically for Jonathan H. He has set a new standard for excellence in HVAC maintenance. 5 Stars!
Dustin did an amazing job replacing my heat and air HVAC system. I highly recommend Air Tech and their team for all your HVAC needs. They are professional, on time , and friendly!
Johnathon was professional courteous and very knowledgeable. He took time to explain to me what he was doing and explained what needs to be fixed and made me feel at ease with his friendly but professional service.
Air Tech Pro Ronnie has been a good help and friend to me Angela Senior .. with his help my husband and I feel we are well helped with our Heater and Air!! Please let him be our Pro, and be the one who helps us when needed!! Thank you, Angela Cronin
24 hour service provided. Called Friday evening and technician was here Saturday at 9:30 am. Wonderful service, very professional gentleman and staff as well.I highly recommend them!!!
Very friendly and professional. Came out soon given the circumstances and Alex, the technician, diagnosed the problem right away. He was efficient and charged a reasonable price for the work done.
I had this company install a new furnace ( the FAU portion of my split unit HVAC system) last year (2020). Unbeknownst to me, their installers zip tied my main air supply ducting instead of taping it which caused the air ducting to collapse and the insulation clogged the main air line which caused my air conditioning condenser to explode. I made an appointment with them to fix my air conditioning system through my home warranty program (they are an approved vendor) - they said it would take over 10 days before they could get out and take a look. Because it would be so long before they could out and we were experiencing extreme heat conditions I called another company who was able to come out that day and install a temporary air conditioning system for me. The other company installed the temporary system which worked fine for 2 days and then quit working. I called that company who then came back out, took a look and ended up going up into the attic to find the main problem which was the installation of the FAU last year. I called to explain the situation to Air Tech and left a message with their answering system even though it states theyre open theyre 24 hours. The answering system said they would have a call a technician call me the next day. After not receiving a call, I called late in the afternoon to find out what was going on. They were extremely rude and unhelpful. They said they couldnt come out and take a look for over a week leaving me, my 6 months old granddaughter, and 85 year old mother with no air conditioning during over 100 degree temperature days. They said it wasnt their problem and tried to blame the company that installed the new temporary air conditioning system. This company, mind you, did not install my first air conditioner that the condenser blew up on only the second one. Needless, to say I would never use this company if it wasnt necessary to use them in order to go through my home warranty program. Super disappointed in their customer service!!!!
Very helpful service provider. Lots of system photos provided and explained, along with the checklist items. Jason even changed our air filter.
Both technicians were wonderful and did great work. I love my new Air conditioning system. Thanks Air Tech Pros
The technician and service was great. He helped us fix the fuse problem in the circuit board and re-routed the duct supply room inside the limited working space.
We had our air conditioning unit chked. He let us know all details of our older unit. Last yr AirTech replaced our furnace & all our insulation. They did a good job.
Great service, very communicative in regards to arrival time, helpful with educating me on the service being provided and any future service being recommended. I would highly recommend this company to anyone who perhaps isn’t super knowledgeable about HVAC; they are very patient in explaining processes and repairs and helpful in making the customer feel educated about any decisions that have to be made. Yea
Dustin and Moses came in and did an excellent job installing a new furnace and AC system. They courteous and friendly. Good job guys!
I was happy from start to finish with the work Air Tech Pros did all exceptthe removal of the debris from the front of my house, which included theair conditioner and heating unit , sheet metal, ducting, wiring, cardboardboxes and another air conditioner from another job which was Friday.All this junk was siting in the street from Friday to Monday morning. I spoke with Air Pro on Monday AM and they hire a third party to remove the left over materials. I have a couple minor things that they said they would take care as of Wednesday to correct them.. Good company, friendly and professional
Dan was incredibly professional and helped me find the right system for my home. Really well priced.
Airtech are by far the best HVAC company that I have ever had the chance to work with. Not only do they have an incredibly professional approach to their engagement with customers but they also went the extra mile and then another extra mile beyond that to ensure that they did everything possible to make for the best possible experience
Jason was and is always friendly and timely when we make appointments! He serviced our AC/Heating unit which we have a Preventative Maintenance Schedule with Air Tech. They also installed my new one but my dads too!!!! Great Company Highly Recommend using their services!
Mike R. was very informative and professional. He diagnosed the problem immediately and clearly communicated my options and services costs that were available to me. His service was top notch. Will definitely use this company again.
Very friendly and knowledgeable, made sure customer questions were answered. Definitely will use them for future service.
Thank you Mike! So nice, professional and very informative. He explained everything he was doing. Would definitely use Air Tech Pros again.
Got here at the beginning of their window. Diagnosed the problem quickly and had the part on hand to fix it. Had my heater back up and going in 30-40 mins. Couldn’t ask for more.
I am changing my previous post in which I mentioned that they had not returned my call when in fact it was my fault, I had just changed my phone number and didnt inform them. They in fact did respond and handled my problem with professionalism. I would recommend this company for your repairs.Terry Moon
I was the go between for a friend and the company This company was on this job very quickly. They made the appt. Called to confirm the day before and then called this morning telling me they were so many minutes away. Alex was on time and very friendly and responsive to my questions. He found the problem quickly and put in for the new part. Just a very good experience with this company from start to where we are now. Thank you all at AirTech Pros
Let me just say the proof of a company is how they handle the unexpected. Air Tech came through at all points. In the end they replaced a 28 year old heating and A/C unit they made it affordable and as an unexpected problem arose, they resolved it quickly and to my complete satisfaction. I highly recommend Air Tech without reservation. Thank you all for your excellent work.
Air Tech Pros Technician, Mike, deserves special recognition for excellent, caring, professional, knowledgeable and efficient customer service for the two HVAC units at my home. He obviously is very experienced based upon the detailed explanation of his findings. He did not try to alarm me as he proceeded with his inspections. Instead, he was down to earth and honest when explaining what problems were important and needed attention. Of special note is that while working in my attic, he notified me that he came upon two dead rats, and even offered to remove them for me. Since they were my rats, I stepped in, but was impressed at how he handled that event. Also of note is that he asked if he could use my water hose to clean the outside units. When finished, he rolled the hose up and turned the faucet off. Just another example of above and beyond normal service that deserves recognition. i certainly thank Air Tech Pros for hiring technicians like Mike. If I was his manager, I would give him two sought after rewards...a pay raise and a jelly donut. Silvio Lombardi
He was friendly, quick and knowledgeable. I would like him to do my maintenance all the time.
Kris explained the services they performed to make the new AC unit working properly and that the wiring required special safety shutoff wiring of the drainage pans. Very satisfied.
A++ Excellent service. Great communication. I called Air Tech on a Friday and was fortunate to speak with a very professional & courteous person who was able to get us on the schedule for next day service. The Technician, Alex, was also very professional. He let us know why the AC was malfunctioning and promptly fixed the issue. If we need HVAC maintenance or service in the future, we will definitely call AirTech again. Thank you!!
Terrific experience! Our unit is located on a steep roof and Jason scrambled up the roof like Spider-Man! . He quickly accessed the problem and was able to fix it for now and recommended what to do to keep our 20 year old unit running until we could have it replaced in the future. The whole experience was positive and friendly. There are a lot of choices in heating and air repair - I feel like I got the best choice with Air Tech Pro!
He replaced the broken thermostat and showed me how to replace the air filter. Very knowledgeable, professional and funny.He was sent to do an upgrade to my water heater system. He is very knowledgeable and efficient he was was able to determine the needed materials and was done very fast. Very reliable person.
Jason is very professional and knowledgeable about the service performed. Although he arrived closer to 5pm, it was still during the window of time promised. Jason worked quickly and efficiently to clean my system. Also, he showed me some improvements that I can make to my HVAC run more efficiently, such as a surge protector. I am very pleased with his friendly and fast service.Additionally, Air Tech will be coming back and giving me an estimate on much needed ductwork, so I am anticipating continued professional service with this company.
Air Tech installed our current AC system two years ago when our previous system died. At the time, they did a terrific job and exceeded our expectations.Recently, they contacted us regarding scheduling a free annual maintenance visit and performed the service this morning. Much like the original installation, the service provided was outstanding! Eric was the tech assigned to us and he did not disappoint. He was on-time, professional, and thoroughly explained what he was doing while providing great recommendations to extend the life of our system.I should also mention that last year, Air Tech also replaced our water heater and our experience was the same. We highly recommend them!
Jason came out for ac and furnace tuneup for my two properties on the same day. He was very professional and knowledgeable. He recommended what repairs or replacement need to be done with possible outcomes and benefits. It was a great experience all around. I wish Jason the best. The company should promote this guy so he can share his approach to customers. Or does the company only hire good ones? 😀
Alex was very professional, he was on time and was ready to move forward step by step. He was very knowledgeable and kept the communication lines open, which is something that is very important to me. He did a great job and I would recommend him to anyone. Everyone I dealt with was kind, helpful, and precise in their duties. There were no problems whatsoever - everything went smoothly from start to finish. Congratulations! Thank you again!
We started using Air Tech a few years ago for checkup and maintenance on our furnace-A/C. Our system is older, and has been having problems. Air Techs field technicians are knowledgeable and friendly. Brian, the tech who checked the system the last two times, gave us updates (supported by photographs) of its deterioration, and made necessary repairs to keep the system running a little longer. On his recent visit, he showed us damage that cannot be ignored. We are having Air Tech replace the system based on the very satisfactory service we received from Brian and the rest of the Air Tech staff who have helped us.This is a follow-up to my previous post. Air Tech installed the new furnace about eighteen months ago. They did the job promptly and professionally. Today a technician, Jeramie, was out to do a checkup on the system under our club membership. He reported the system is fine, answered my questions, and discussed some work that will need to be done to our A/C before deep summer. Im still fully satisfied with the professionalism and competence of the Air Tech team.Another system checkup. Satisfied in every respect.Following our system checkup by William we requested a system cleaning. William was on time and performed the job efficiently. We continue to be satisfied AirTech customers.
Jason was very nice and got right to work. He explained everything well and we had heat in no time! Also he was so kind and understanding about our puppy who was extremely interested in him and what he was doing, its nice to have a dog person when inviting someone into your home.
Employees at Air Tech are so easy to work with. From their receptionist to technicians, people I’ve encountered with are very polite, respectful and courteous. Today, Mike came to tune up my AC. He has serviced my AC and furnace the last few times as well. In each visit, he clearly explained condition of the AC or furnace. Today, he gave me details of the maintenance he performed after he was done. I appreciate Mike’s patience addressing all my questions and I felt he listened to me intently, plus he’s funny! Air Tech has consistently provided me with great service. I dont feel Im getting ripped off or pressured. Thank you so much!
This is the second time my family and I have used this company, they are honest and professional and do the job right the first time everything! Couldn’t be happier and will always use air tech for our HVAC needs. Also they can install solar!
Mike was fantastic, professional and very knowledgeable. He made a thorough inspection and took his time too ensure everything was working properly. He took pictures of some issues and explained how it could affect the system. I highly recommend Air Tech and every technician who has ever assisted me has been great. Thank you!
I HAVE TWO YEARS SERVICE MAINTENANCE with Sir Tech.before the two years service maintenance I used their services.I highly recommend them as they are professional and havevery experienced technician. They wont rush their work and explain very thoroughly every detail of their findings and any questions that you may have with great follow-up .Great Job.
William was on time, efficient, and friendly. Couldn’t ask for more. Very professional business with great communication
Ronnie was so knowledgeable, informative, helpful and personable! He explained things so well so that I could understand and answered all my questions about my air conditioner and how to improve my system. Im very pleased with the service and I look forward to continuing with Air Tech maintenance and any future appliances!
Alex did a great job with our annual furnace checkup, and thoroughly reviewed his findings with us. We definitely will use AirTech again.
After taking the time to meet with 4 different hvac companies I chose this one. Why? Because they did not try to automatically sell me a whole new system. They wanted to fix what I had and go on from there. And you know what? I have a great working ac system again. The honesty of the employees literally saved me $5k; plus they were able to come and install the new part 3 days after they came to see what I had. It was a breath of fresh air to work with this company.
This company is so unorganized, I am surprised they are still in business. I am so disappointed with the service that was provided. I purchased my house earlier this year and my AC went out this Summer. I went with AirTech for the replacement/repair. The AC costed a total of 18 grand. I went with their third party financing GoodLeap for funding. I was approved for 20 grand. As they were replacing my HVAC they noticed my water heater was leaking. They TOLD ME they could add it to my existing loan. I agreed and a contract was written up (which I still have). Two months later I get an email from Lizabeth the accounting manager. I was shocked because I thought everything was taking care of so I give her a call. She informed me that the water heater was not added and could not be added. She later informed me that I was their first client for this new lending company (I dont see how this is my problem). I am baffled how this company can wait TWO MONTHS to inform me and all they can say is sorry. Their resolution was for them to run my credit again and to establish ANOTHER loan. I have spent so much money with AirTech and trusted them with my first home. I will never refer them to anyone and I hope whoever is reading this goes to another trusted and organized company.
I paid $68 for tune up and expected a tune up of my furnace. Gentlemen came was polite but all he said the unit is 32 years old and recommended a new service. Thats all i paid the $68 for. Very disappointed
Jason our Tech was prompt and courteous.We have had an ongoing problem for over a yearHe patiently listened to my whole description and tested the system. Cleaning of Fan was recommended and we scheduled appointment
I had an extremely positive experience with Air Tech HVAC Inc., El Dorado Hills, CA.From start to finish everyone I spoke with was knowledgeable, professional and conscientious. I cant say enough about Darwin & Moses, the install technicians. They new exactly what they were doing and worked with purpose until the job was completed. They were quite a team. But what I appreciated most was how conscientious and respectful they were of my property both inside and out to protect everything from any damage which was very much appreciated.I without hesitation highly recommend this company.
Super happy with the service I received from this company. Mike was my tech. he was very professional and helpful. If I ever have problems again I know who to call and who to request as my tech. Thank you again for the speedy and great service today.
Jason came today to do our 6 month maintenance check. He was very professional, great communication from AirTech on when he would arrive, and when he left his last customer. He informed us of the operation of the HVAC, and possible additions to make the house more allergy free. We appreciated the information. Jason is a great representative for AirTech!
Mike is a pro and did a great job with the routine maintenance and inspection of my system. He was very professional , pleasant , explained what he was doing, how long it would take , answered my questions and gave me good suggestions and recommendations.He is really deserving of the five stars rating
Their technicians seem to be well trained in HVAC repair and service. Every time they have been to my home to repair or service my HVAC systems they have done a good job. The thing I’m not real keen about is that they are also trained in Sales. Every time they try to sell service contracts or duct work or new parts. In my opinion their prices are very high but their work is good.
Ronnie was easy to work with, honest and very knowledgeable.
Ronnie was awesome! Professional, knowledgeable and didn’t try to upsell anything. He clearly explained what he found and offered different solutions regarding how to manage. I would recommend him as the tech and AirTech Pro in general to anyone.
Dan is very friendly & professional. He helped me immensely in buying a new HVAC system
Mike helped us check the furnace up in the attic and recommended an air purifier due to our allergy issues. He was very professional and thorough. We are very happy and can’t wait to see the results of the air purifier to improve our overall health. We signed up for their 2 year RSA immediately. Will definitely recommend to friends about their excellent service!
This company is excellent. Their customer service is one in a million, from their first contact to quote a job, continuing with scheduling and installation. This is the second install this company has performed for us. They previously installed an HVAC unit at a rental I owned in 2019 and we were so impressed with their workmanship then that I urged my mom to consider them for her install. She was equally impressed. If you want quality workmanship and excellent customer service, you need to choose AirTech.
AirTech is awesome! After having an old unit serviced by AirTech, we decided to buy a completely new system. It’s now been 2 years and the system is still running like the day it was installed. We just had our 2 year service today, and Kris from AirTech came out. He was very professional and courteous. He took the time to explain everything he went through in a way that was easy for us to understand. We appreciate AirTech and the overall way they operate. From calling the main line, to installers and service technicians, I have had only positive interactions with their staff. We even extended our warranty today to add another 2 years of service from them! Thanks AirTech 😊Another great service from AirTech on 1/18/2021. Jason came out to take care of our maintenance and perform a system check. As always, the system is in great condition and we received great service from the technician. Thank you Jason and AirTech!
Dustin did a good job, but he failed to tell me to register the system, he forgot to completely seal the the heating system in the closet. He wore a mask when inside and booties also. He cleaned up his work area when he left. I did not like the way they tried to up sale me for different filters. We went with someone else to do the duct work under the house.
Very thorough, honest, and clear communication and follow up. Recommended!
Jeremy was very professional and knowledgeable about our HVAC system. He explained exactly what he was doing and gave us a detailed account of his findings. Next time we need the services of AirTech Pro, I will request Jeremy!
Alex arrived promptly when scheduled and diagnosed the issue with our A/C quickly. He was courteous and professional at all times during the visit. He answered all of our questions and arranged for the replacement part and subsequent call to fix the problem. Very satisfied!
The worst customer service. I dont ever recall dealing with a company that is so irresponsible with their communication with a customer. I called several times trying to get status on the air conditioning repair (live in an area that is 100 degrees constantly in the summer). It has been over 6 weeks since I requested the repair service from my home warranty company. There was a 10 day wait because they were so busy which I understand, even though it is really hot. They went to my house finally and it turned out they ordered the wrong part. I thought, OK no problem maybe they should have the part ready the next day maybe 2 days. Nope! I didnt receive any calls from anyone. After 3 days I called them consistently and was told to contact Maureen who is the person that deals with home warranty cases. I called her and left various messages and didnt receive a call back until 3 weeks later and that only happened because I called everyday and asked for a manager. I felt that finally someone listened to me when Maureen called me. She said they found the part and that it would be shipped soon and that my appointment would go to the top of the list. Well its been 1 week since that happened and i have not heard from her. well what a surprise, i call her and she does not answer the phone and she does not return my phone calls. I am not rude when i leave messages. So I just want everyone to know that this Company is horrible and if you can avoid it you should.
Jason was great: professional, explained everything thoroughly, allowed me to talk without interrupting, and was able to intelligently troubleshoot the issue. He was at our house for maybe an hour and a half but he wasnt intrusive on our evening and was as efficient as possible. Im bummed he wasnt able to fix our no air conditioning problem today but thrilled that he at least had the diagnosis.
I paid $49 for an HVAC evaluation which I never received. Instead, I received a pressure-sales pitch for a long term maintenance plan. The technician Mike also gave me a few suggestions on system upgrades to address a cold bathroom, only to find out later that he had also found a disconnected duct in the attic (which is the obvious cause of the cold bathroom, but he did nothing about it while he was up there - not even a quick tape job). When Mike realized that I was not likely to purchase the expensive monthly maintenance plan he was selling, he quickly left and never sent me the evaluation report that was promised and paid for. The company has not since responded to my messages requesting the report, and it looks like I will now need to file a dispute with my credit card company to reverse the $49 charge. As an ex-building code official and general contractor, I do not recommend this company to anyone.
Jasen lee was very professional, very knowledgeable, and a pleasure to talk too. He explained everything in detail. Took care of my concerns. He is asset to the company. He should be rewarded.
If there were 10 stars I would have granted it. Mike was not only on time but spent time to walk me through what options I had and did not try to upsell me. He could have worked to sell me a new unit like so many other companies but he located the issues and gave me realistic diagnostic and promptly fixed it. His professionalism was great and the price was fair. I will be using them as an ongoing basis.
Dustin & Moses did an excellent job installing a new A/C and Furnace. Highly recommend Air Tech and Dustin & Moses!
I had a broken ac system right at the start of summer. They got someone out here literally weeks before anyone else could. The repairman that came out, Mike, was prompt, knowledgeable, and able to explain everything. My AC was back up and running before the first real heat came. Would highly recommend!
They replaced the water heater. Both technicians were extremely friendly, on time, professional, experts, and put a lot of pride in their work. Rarely we find these type of technicians put such efforts in their work as they did. They are both a tremendous asset to the company. I will recommend this business and these technicians to everyone I know without any hesitations.Great job both of you.Guy
I am very happy to give the highest recommendation to AirTech. I don’t think anyone really sees the need to replace their heating/air unit as a fun experience but at least Darwin and Roy made it a pleasant experience. For the last 13 years my living room has always been cold in the winter and hot in the summer where the rest of the house was the opposite. Now with the new unit and the properly installed venting, everywhere is balanced and very comfortable. These two wonderful gentlemen managed to completely replace the unit and all the ducting both inside and outside of my house without disturbing any of my landscaping nor did they leave a mess any where. It honestly looks like no one has been there. During the installation I also got a call from their office each day -Kelsey- asking how things were going and if there were any problems. Service like this is hard to find. In addition to their great service on the job their prices are good also. They are neither the cheapest and certainly not the most expensive but they guarantee their systems for 10 years and that also is rare for the industry. In our mountain communities sometimes it is very hard to find reliable people to do repairs I feel extremely lucky to have found AirTech. They are truly outstanding.
Scheduling was a bit finicky with last minute cancellations, and inaccurate schedule notifications. Fortunately, I am in a very time-flexible position, so this did not affect me.As someone who does not know the ins and outs of HVAC very well, I am happy with the hassle-free service and advice I was given after the maintenance was completed.
Jason was super professional! Its great to see such courteous behavior, in jobs that can be so tough.Positive attitudes are necessary for any job, and he has a great attitude, even when cleaning a dirty air filter. I promise theyll be better next time. LolThank you Jason!!! :)
Alex is top tier! Professional, down to earth and was very responsive on questions. Great employee you have! Air Tech will have my business from now on! Had my AC back up and running in minutes. Life saver with the heat wave!
I have had to follow up with the scheduling team multiple times to get a technician out for our project. Once our first tech arrived, he looked at our project and said he needed to run to Home Depot for supplies. He came back and began work but advised he was waiting for a partner to arrive to do his portion. 5 hours later, he left for the day with half the job done because the partner never showed and a hole was left on the side of my house. I had to call repeatedly the next day to get a new time for someone to come back out to patch the hole and finish the job. Two days later, a different tech arrived and said he was only told to do one portion of the job. He didnt finish that portion and advised he would be reaching out the next day. He never did. I got tired of calling and let this go to see how long it took for them to call me back. TWO WEEKS LATER....I received a bill. I called and advised that the project was not complete. It took 2 days for the scheduling dept to call me back again. Today, I sat through my two hour service window without a peep. I called the office. My tech is out sick and no one told me. Now I am waiting to see if the substitute who is on their way shows up and can finally finish this job. This project was something my project manager advised should take an hour or two and has turned into a 6 week fiasco that I have had to manage FOR this company. Highly unorganized and not detailed about follow up and communication AT ALL. Would not reccommend.
Ronnie did a terrific job! Very courteous and professional. We didn’t have AC for (2) days and he fixed the cap issue immed. so very great experience with him and AirTech!
Very friendly and thorough. Explains everything so we can understand the issues and needed fixes.
Jonathan cleaned the AC coils that somehow other service techs missed cleaning the last few years! :/ They were pretty messed up, but Jonathan did a great job! Great attitude and friendly. Thank you, Jonathan!
They failed to show up during their appointment window 2 different times. The first time the tech called me 3 hrs AFTER the appt to let me know he was 40 mins away. I asked to be rescheduled since I had just left my house. Nobody called back for weeks. Finally get another appt and they just dont show up at all. I called was told they canceled my appt and forgot to call. A guy finally showed up and gave me a quote for what should fix the problem but it was a big number and I would rather take that chance with a company that actually cares enough to communicate with potential customers.
Darwin is a bloody legend! He installed a new Rheem system, both the exterior unit and the inside guts. The inside work was a tight fit that took some creativity to get done, with only 2 of clearance around the new furnace for wiring and piping. He did an excellent job in a complex situation and came through with detailed explanations of all steps and why they were necessary. Great work!
Very pleased with the service we received. Our tech, Alex V, was very professional, answered all our questions, made a couple of suggestions but never tried to pressure us into purchasing anything on the spot. Will be using Air Tech Pros for all our HVAC needs.
Mike was outstanding. He clearly explained the problem and once confirmed he immediately went to pick up the parts and returned.Thank you Air Tech youre a greatcompany to work with and shows in your techs.Make it a blessed day 😇🙏🇺🇸
All of the people we dealt with at Air Tech were very professional and knowledgeable. Kris originally fixed our heater when we had issues several weeks ago. His skills and professionalism led to us getting a bid from Dan at Air Tech to replace the entire HVAC system. Dan was very thorough in accessing our needs and provided a cost effective solution. Then Darwin and Roy did an excellent job removing the old system and installing the new system. They were courteous, knowledgeable, skilled and quick and they wore masks! We were very impressed and we are glad we selected Air Tech for our new system.
The guys were, Kyle, Roy & Mark. They did a very neat, very professional job. They kept me informed along the way as to their progress. The new unit cools so much faster, got it just in time before it really heats up. I highly recommend them. Big Thank you...Julie Carder
Review is strictly about Alex the service tech that came out to find the problem in the system. He was on time friendly courteous and gave full detail of issues and problems.
Ronnie is great and the company is lucky to have him. Efficient, friendly, all around great. Thank you. Vicki & Don Lakatos
Ronnie came to my residence to diagnose the issues with the Air Conditioning. His patience, diligence and experience paid off as the problem was not straight forward to diagnose. His customer service and professionalism exceeded my expectations. As a Realtor I work with a lot of service vendors and am always looking to recommend quality providers to my clients, colleagues and peers. I will definitely continue to use and recommend Ronnie/Air Tech. Thank you for the prompt service and ability to quickly order and install necessary part to keep us cool in this hot summer!
Alex was able to diagnose and repair the issue we were having with our unit promptly. His knowledge, honesty and professionalism was greatly appreciated. We definitely recommend Alex for maintenance and repair work.
Very respectful and knowledgeable tech. He took the time to explain details of my system from all positive and negatives. Gave options for proper repair/ replacements, and also answered a few other questions based on upgrades I requested. I plan on requesting Mike for future maintenance.
Tech worked until he verified thermostat issue and then did a replacement.
Alex V performed our annual AC inspection in April 2021. He was prompt, professional, and knowledgeable as well as being friendly and courteous. Weve been AirTech customers for years and are highly satisfied with the service weve received.
The crew and staff at AirTech are excellent at keeping you informed leading into the job, through the job and after install follow up inspections. I always knew what they were doing, when they would be there. the office staff checks in twice a day with the customer during install to be sure there are no issues. I had a follow up call after the install from the owner. I had a couple questions and he was incredibly informative.
I have been doing business with Air Tech for all my air conditioning and heating needs for some time now. I have been very happy with all the employees and now especially with the safe and responsible way my new duct system was installed. To look at the house afterwards you would never believe that the work was done. Very happy as usual.But the attic fan was not plugged back in so I have been calling every Monday morning to the office to have a tech come out. It has been 3 months and today a tech David came out and it took less than 5 minutes to plug it into the correct outlet.Not so happy with them right now. Should never have to have the customer call every week with no response. 😡😡😡
I cannot give enough praise to this company. From the first person to come out just to confirm the issue to the sales to the installation. We never once had to wait on a call back. Never once felt pressured into buying things we didn’t need. Honest employees. Awesome experience. They were always on time and did a thorough job. We’d recommend this company to anyone.
Mike was awesome - he thoroughly went through our heating/ac equipment. He spent time helping me to understand my issues & how the process will work to get all of the issues fixed. Appreciate his time & patience.
Our service Technician was Mike. We are having an issue with our AC and home warranty company connected with AirTech Heating and Air. Mike was very professional, listened intently to our concerns and problems. Took his time to check out the entire unit, explained things to us, and told us what to expect next. Unfortunately, he was unable to repair our unit until approval from our warranty plan, plus it is a part that needs to be ordered. So it is no fault on his part that we are still without AC. He apologized for not being able to do more today, know we are heading back into triple digits this weekend. Overall, we are very pleased with the service that was provided, and looking forward to another visit hopefully early next week to get us cooling again.
Jason was honest, knowledgeable and answered numerous questions I had.He checked AC system and pointed outpotential problems.He shared his expertise which was very helpful for me to make an optimal decisionwith my old AC unit;)
Our techs Mark and Roy are absolutely professional and knowledgeable. I appreciate and see the hard work they put in to get our new unit installed, tuned and running. They were very informative and very thorough during the process and after to finalize all the details. I recommend them 👌 👍 👏.
This time I had Kyle and just like the rest of the Air Tech team, very professional, knowledgeable, punctual, and I couldn’t be happier with my new unit. With Air Tech you get affordable good quality excellent work. They’re by far the best in what they do.
Just had the heating and air replaced in Aug by Air Tech. 1st time using the heat and noticed something that didnt look right so I call Air Tech out and they sent Mike R out the first thing the next morning. Mike assured me all was good. Very polite and professional. Thank you Mike!
Air Tech has been servicing my heat and air systems for three years. There are always thorough and kind. So glad I found Air Tech!!
Jeramie called about 15 minutes before arriving. He was to be at my place between 12 and 3. He arrived at 12:25. He saw me wrestling with my garden hose and offered to coil it for me. That was a huge help. Then he explained the service he was going to do. During the work he stopped to give me status updates and explain what he did and found. After he was finished we went over what he found. He suggested I have a free consultation with one of their energy advisers. He helped me set up the appointment. He was very careful to wear the overshoe booties to protect my floors. I had a very pleasant experience with AirTech. I highly recommend them.
Very professional. Notified by text appointment time, arrival time along with photo of technician (Ronnie). He was very friendly and informative while at our home as well as wearing a mask per CDC guidelines. Overall we were very pleased with his service and the Company.
Upfront, honest & professional. Very informative. Didn’t give me a drawn out Boring sales pitch. I can’t wait to get the active dust free air purifier for my home.Update. Everything went amazing!!! Instantly I could smell that clean air. And the smell after cooking didn’t last very long compared to before. Ronnie did a great job. HIGHLY RECOMMEND AIR TECH.
No follow through. Air Tech told me I could received a refund for replacement parts installed within the last six months if I had to replaced the old HVAC units with new units. I accepted, and then Air Tech installed two new HVAC units at my duplex. Afterwards, I called several times to inquire about the refund as I had not received it. Also, I had to call again because the permit with the County had not been processed. After several calls, I had to take it upon myself to get ahold of the County and schedule an appointment for a final inspection. Great sales pitch upfront, but no follow through.
Jeramie was great. Did a thorough job of checking system and also answered my questions about a new thermostat and air purifier. Professional and courteous I would use again in the future
The technician Jeramie was very helpful and courteous during the whole fix and helped me understand the issues I was experiencing and what we could do to combat them. Problems were resolved very quickly and my home was back to pumping ice cold AC!
AirTech Heating and air answered our call for a second opinion on our HVAC system. From the knowledgeable girl answering my call to the tech. I knew I was in good hands. Tech Ronnie C was on time professional and knowledgeable. He checked our system took pics and explained our system so we easily understood. Ronnie assured us he would be there for us and our needs. I highly recommend AirTech Heating and air to all my neighbors here in El Dorado Hills and beyond!
Great job by Dustin and Dylan , I love I have air again. Thank you
My AC stopped blowing cold air so I called few local guys with no Luck & then I googled ac repair & they were at top of my list of 3 to contact so I called & talked to a mr.Daniel who I told I need a same day appt.please and explained my story. Next thing I know he says ok I got a guy i can send out between 2-5 today!!!!! Omy yes please!I even got a text updated from Air Tech Pros with a picture id of who was coming.It was Mike!He even called to let me know he was on his way.& he was on time. He was polite. He did what he had to do & now we have an answer to our problem.And to know he came over even though he had a busy schedule...You r0ck Mike!Husband got the update &We will be using this company again!I def.give them⭐⭐⭐⭐⭐
David from AirTech was on time and knew his stuff. He took great care to explain each step of his inspection along with his findings regarding the performance of my hvac system. This was a top notch inspection of my entire system. Before David left, he provided me with a detailed report of his findings. When I am next in need of any hvac services here in Sacramento, I’ll be calling AirTech for sure.
I am so impressed with Air Tech -- from the initial visit by Mike, then another one with Mike and Chris, removal of old (and dangerous) furnace, installation of new and more efficient furnace plus ductwork by Kyle, Moses and Zach. Theyll return in a couple of weeks to run ductwork to the 2nd story so it will have heat for the first time. Wow, these guys. And everything was beautifully coordinated by Kelsey in the office.My house is about 50 years old and built by monkeys (sorry, thats a disservice to monkeys). Ive been upgrading it for the 10 yrs Ive owned it and since the old furnace worked, I didnt worry about it... until I thought I should have it inspected. As it turns out, it was illegally installed 25 years ago and had cracks in the burners. Not safe at all.Im grateful to Air Tech for their professionalism, quality service, communication (which several of the people said was a keystone of their business), and HEAT! So nice. I highly recommend them!
Dustin and Moses did a fantastic job, and were very helpful and informative . Couldn’t ask for a better team.
My tech Jeremie was very professional and was able to give me insight on the furnace.He diagnosed the problem right away and was able to order the part to repair in the near future. Meanwhile he was able to get my furnace running and I was very grateful!Hes very friendly and I felt very comfortable having him in my home.
Just waited 2 weeks for a tune-up appointment. Had a confusing call 2 days prior to service, they had wrong day. Got that resolved but now at the scheduled time of service they cancel due to other emergencies. Fine, that’s your priority, but I’ll take my business elsewhere.
Would absolutely recommend Air Tech. Service is prompt and responsive. Service Technicians are friendly, professional and polite. Our Service Technician is Steve N. He is topnotch. Talks to you directly, answers questions and is not pushy to sell products. We feel he is straightforward and honest. This is a great company.Daveour technician for Oct2020 is also top notch. Efficient, friendly and here when promised he would be.***12/22/2020: Above was written in Oct 2018 or before. David is our present tech. Have seen him a few times. He is great, friendly and very efficient. Arrives on time Air a tech is a great trustworthy company
I called this morning at 8 AM and Mike arrived on time and fixed our AC within 4 hours! This is the second time we have used AirTech and both times were 100% satisfied with the service received. Highly recommend!
Jeramie was professional and conscientious in servicing our HVAC system. He was outstanding in his attention to detail, knowledge base and execution of the semi-annual service. We look forward to seeing him again in 6 months.
Eddie was very professional and knowledgeable very easy to talk to.
This is a first for me—leaving a negative review. But I am at a loss and feel it worth it so others do not have almost two months of their lives wasted waiting on heat.I have a home warranty, and for very good reason. Many of my home systems are nearing the end of their working lives. I am a single parent and am on a tight budget, so it’s very important that I cover all of my bases. When I called in my heater issue (the pilot was not igniting the furnace), I was connected with Air Tech. They scheduled a visit for one week out, which I thought odd considering it’s winter and most people would like a prompt response to get heat going as soon as possible. Fast forward to that day and the contractor had a family emergency and would have to reschedule. I was again put off for another week. When a contractor finally came out, he was kind, but also very much like a used car salesman. I was quickly thrown into a sales pitch for their service plan, as home warranty companies “tend to look more highly on homeowners with service plans...”. I let him know I was prepared to pay the $75 service call fee, but was not about to throw down $180 for a service plan—right before Christmas. He talked about this repeatedly, and I was as polite in my declining as possible. But it was not a comfortable situation. He did spend a good amount of time diagnosing the issue, and seemed to drag his feet a bit regarding what should be done. I was told multiple times that it was going to cost quite a bit due to codes needing to be addressed, and that I’d likely get less than acceptable repairs due to my use of the home warranty company. What an odd statement...It then took another few weeks (!) to get the next guy out to take measurements for a new system as the parts the first guy suggested are now obsolete. The second guy was another hard sale walking through the door. Not only did he suggest i’d get things done more quickly if I ditched my home warranty and went with them directly (for thousands more dollars!!), but also that he’d spoken to his boss and could get me “special financing”!!! Really?!?! Asking me to pay thousands of dollars out of pocket rather than the $75 service fee I pay BECAUSE I have the forethought to have a yearly home warranty plan? That makes ZERO sense. His biggest selling point? He could get it done sooner. I wouldn’t have to “wait for authorizations” from my home warranty company.Here’s the kicker: My home warranty company contacted me multiple times between visits and calls to make sure Air Tech was following up. They were concerned at the hard selling and were very apologetic to me for the many inconveniences I’d experienced with Air Tech. They were not understanding the multiple hold ups in the process that were THE FAULT OF Air Tech.We tried to give Air Tech an opportunity to complete this service. But, after being cancelled, rescheduled, un-cancelled, then cancelled again this morning, I am finished with this company. Moving on to a more ethical contractor. Ugh...thank you for keeping my three kids and I “in the cold” for almost two months Air Tech.
I contacted AirTech in response to a mailer offering a system check up for good price and scheduled an appointment.We recently purchased our home in Placerville knowing full well that the HVAC system is 30 years old; inefficient and tired.Mike arrived on schedule and was ready with mask, gloves, booties...yes, this was during shelter in place rules.Mike went about his inspection efficiently, pausing several times to answer my questions and explain what he was finding.At completion he summarized his findings and we discussed options. I have followed up with AirTech regarding a new system.Mike is knowledgeable, personable; a great introduction to the company!
Darwin, Zach and the team were on time, courteous and professional. System was installed in one day, which included removal of the old HVAC system. They have a recycle truck show up at the right time to dispose of the old system. Unlike Capital Air, these guys actually showed up to do the site survey and quote. Capital kept me waiting for 2 hours and still never called to cancel, explain or apologize.
Mike was very professional, upfront and honest. He was very informative and answered all my technical service questions and knew what he was talking about. I HIGHLY RECOMMEND AIR TECH.
Great experience with AirTech. They responding quickly when others quoted a week or more to be seen. Kris was very professional and thorough. He did not try to up sell anything, just took care of the job. Highly recommend this company.
Kyle and Kyle worked hard to install our new ducts and new heating and air. Just need someone to program thermostat. Great job!Randy helped coordinate everything and answer all our questions. Very service oriented!
On time very respectful honest and Good with paperwork!
Buyer beware. This company charges twice what other companies charge. I had five companies bid to replace all my ducts and they were $10,000-$15,000 higher than all the other bids. They also had to fix my AC and quoted me an astronomical price to replace the coil that was covered by a warranty. Make sure you get other quotes before using them.
MIke is great for his service and he did an excellent job to fix the problem with our AC. He is very professional and we will highly recommend his services to our friends!
Ronnie did a great job of quickly diagnosing the problem and relating information to me that I could easily understand. We were able to have a conversation about what some of my options were and what he might suggest doing depending on the situation. Seems like AirTech are honest people doing honest work. Thanks!
We used them with our warranty insurance. They came in having to clean a horrible mess left my south placer heating and air. They were on time, communicated well and were professional.
Replaced my 30 year old furnace ducts. Air Tech was very thorough and did an excellent job. First good thing was a responsive and pleasant office person, Sarah who arranged for the inspection and schedule. The senior tech was very knowledgeable and the install crew was hard working, courteous and cleaned up when finished. Very pleased with Air Techs service and definitely recommend them.
System is back together and working. Chris Y is a credit to the company.
Drew was the technician that came to our home. He was punctual, pleasant and knowledgeable. He serviced our unit and corrected an issue that should have been done by our previous service company. I am very impressed and pleased we used Air Tech
Our 27-year old heat pump died at the start of a heat wave. I searched the web for reputable HVAC installers in El Dorado County. Believe it or not, I read all 56 reviews to learn what customers thought of their experience. with Air Tech In researching heat pumps, most authors on the web stressed the importance of a quality installation as many of the unit manufacturers on the market produce reliable units for sale in the high end, middle range, and budget sectors. Air Tech consistently was praised for their quality installations. We left an emergency email on their website and they called us the next morning. Their salesman came by that afternoon and did an assessment of the existing system, confirmed that the compressor had died, and evaluated our needs. He came by our house the next evening to present our options to us. He was professional, patient, and informative without being pushy or up-selling. The installation crew was scheduled for Monday morning and showed up right on time. The old unit was hauled away and the new unit installed and operational in 2-days flat. All work was professionally finished and the lead installer walked us through the whole system including initializing the Nest smart controller before they left. I highly recommend Air Tech HVAC to anyone in western El Dorado County considering installation of a new HVAC unit.
They price match/beat, saved me $500 on a $2000 job. Their communication is frequent and professional, and were very understanding of the rush need to get heat running for my tenant (they expedited the parts which saved 5 business days!). Just didn’t like that they wouldn’t schedule the work until the parts came in, which ended up costing 2 more days. Will definitely use again!
David was amazing, so knowledgeable and helpful. He was able to provide options to all of our issues and concerns. He even helped with a little handyman service, I so appreciate him. I recommend David of all the techs.
Kris was very nice and was professional in his conduct and appearance. He explained what he did and replied to all of our concerns. Still very happy with this company. Signed a 2 year maintenance plan with them today!
$69 furnace tune up. Good value if it’s important for you to know what parts of your home furnace are on their way out and some warning signs. Air Tech has a membership for $180 but after reading the brochure, it’s not a good value for what’s included in the $180. At the end of the day, you have to pay for parts and service if something goes wrong. The future discount offered through buying this membership is absolutely insignificant.
I can not say ENOUGH good things about Louis! Not only is he professional, knowledgeable, and hard working...he also stopped to help me change my spare tire, I was stranded on the side of the road! I can not thank him enough for that! I am happy to see this company has such amazing people working for them! Will definitely be using them going forward!
AirTech did it again and they are awesome! I called with a problem and they had Drew here the next day and he did his magic . He took the time to explain it to me twice and even showed me what I needed to know on the unit. He was on time, super helpful and as sweet as can be. I love this company and it will be our forever a/c and heater fixers! We have hit the gold mine with AirTech!
So glad I went with Air Tech! My technician Steve was super polite and very informative. He explained everything to be and was very knowledgeable and able to answer all of my questions and make suggestions for the future that I was able to get behind. He was very trustworthy and was able to save me some money on a part that was replaced. He went above and beyond what I was expecting. They have a new customer for life.
Air Tech recently did an amazing job with a whole home service inspection I wanted to get done before it gets hot. They scheduled the inspection appointment quickly, were on time when they arrived, and the technicians were very polite and courteous, and the cost was minimal. The technicians pointed out a few areas that could be improved and didnt require service. To save a few bucks I asked for suggestions and it was easy enough for a homeowner to handle. With a clean bill of service and ways to improve the systems efficiency, its great to know I can trust these guys. I will be going back to them for all my HVAC needs and to when its time to upgrade to a new whole home system as well. Thanks Air Tech!!
We’ve been working with AirTech for a couple of years. Have had a good experience with everyone so far. Ronnie came in to check on our new systems and was exceptionally helpful and patient. Would really recommend them in a minute.
With techs like Mikethis company is a real winner. He was so thorough so personal and instilled so much confidence in his company by him with his work and professionalism. I feel very confident that this company can take care of my heating and air-conditioning need at any time I need them. He did an Extremely knowledgeable and extremely thorough job. My only suggestion would be, give him a raise and sign him up for a lifetime contract with you. Thank you very much Air Tech HVAc Inc For sending such a competent employee.
Ryan Holquin an Roy Lee we’re here for three days fixing some unusual problems with my installation. They were professional, neat, and informative letting me know what was going on each step of the way. Very knowledgeable and hard working. They made sure they cleaned up after completing the job even though we told them not to bother. Ryan found some stashed $$ and promptly handed it over. He could have easily have pocketed it, since we had forgotten about it.
David was fantastic! Was in and out quick and had a wonderful attitude. Can’t say the same for customer service who messed up my appointment a few times. But all got done well in the end!
Drew came to our house and was awesome! He was very knowledgeable and thorough about everything we needed to know. We had another company come out and put our filter in the completely wrong spot. I will definitely be sticking with this company, Drew is definitely somebody you want to keep on your team Air Tech!
Kris was very professional. He serviced my heating/air. He throughly explained any issues my system has and any future issues that might arise because of the age of the system. He offered to set me up with an Air Tech Pro consultant to go over cost should I decide to replace my unit.
3 day total system replacement. Techs were Mark and Kevin. They worked their tails off. They were very professional, courteous and readily answered questions. I am very happy with the end result and would readily recommend your company to anyone needing your services.
We have been very pleased with Air Tech since we had our HVAC system installed last spring. They returned within 2 days after the City inspector found a minor problem with the installation and solved the problem. AT has come back 2x to check the system and found no problems. We have been very satisfied with AirTech.
Great service! I think the cost is great, I was actually expecting to pay a little more. Mike was very friendly and professional. When it comes time to use their services again, I’ll hopefully be able to request him as the technician. Thanks!
AirTech Heating and Air is by far the best HVAC company I have ever worked with! My tech RONNIE C was right on time, very professional, but also super polite and friendly. He went above and beyond to answer all my questions and fix immediate system problems. AirTech pricing is very reasonable compared to other companies too. I couldnt have asked for a better experience. I HIGHLY recommend AirTech for all HVAC needs, theyll treat you right!
Great customer service. AC went out on a over 100 degree days. Being that my wife was pregnant at the time there was no way we could go a long time without AC. I called at around 5pm and they were there promptly at 9am the next day. Butch was phenomenal. He explained what was needed to fix the unit and gave me multiple options. Very satisfied with there service will probably be back to order a whole new AC unit.
I asked for a quote for a new HVAC system & a solar install… someone came & looked at my old system & ducts & gave me the sales pitch, but apparently my money wasn’t the right color for them, because no one ever got back to me with a quote, even though I reached out to them asking for it again.
Very thorough and always on time! Appreciate the great service from Mike every time!
We have used Air Tech since we moved to NorCal 30 yrs ago. They have always been very helpful and professional. Today Steve N. made a house call to help us with our Nest thermostat. He was efficient, kind and quick to finish the job. Very knowledgeable. I would recommend Air Tech to anyone that asks. Thank you Air Tech for your professionalism.Cindy M
I have been an Air Tech customer for close to 8 years. Very happy customer up until now.I had Air Tech do a HVAC tuneup at my rental in Woodland. The tenant had said that airflow in the bathroom was extremely poor. The tuneup was completed and the repairman said that the compressor in the attic needed to be replaced. So I spent almost $1,000 to get that replaced. The tenant reported that the airflow was the same.So, I have called Air Tech over a dozen times asking to get this resolved. I have been promised several times that Bill, the VP, would contact me. He called me once, left a message and has done nothing since then. I have called back 3 times asking him to call me.So my advise is to NOT pay until you make sure the work is done. Very unhappy that I have been ignored for almost 2 months.
Drew did a great job explaining what our issue may be and how to best use our new system most efficiently. He was thorough in his inspection of the system and explanation to me, giving clear instructions on how to make the system work best for us and fix the issues we were having. Thank you!
This will be a mixed review.( This was a call on a rental I own, in which I live 3 hours away). Although, the company and technician were quick, friendly and responsive to my initial call and SECOND call, I had to make after what was initially fixed failed, within about two weeks. So in RESPONSE TIME ID RATE 5 STARS. PERFORMANCE AND COST...A 1.The first time out they charged me nearly 700.00 and they OVERCHARGED ME WHAT QUOTED , BUT THEY DID later CREDIT ME when I called them on it. But BECAUSE I NEVER RECEIVED AN INVOICE for the FIRST VISIT and for the SECOND VISIT--( 2nd visit cost me just shy of $900! ) I never specifically knew or understood the breakdown of what was fixed. I CALLED SEVERAL times, over a month, requesting a mailing of invoice so I could review what was exactly done. Im now left feeling that had the first job been done the way it should of I wouldnt of needed the second call, therefore I would of paid half. Hopefully, when I get back home both invoices will have been delivered this last week!
Drew did a very comprehensive inspection of our home heating system. He then explained in detail (and answered all my questions). He is very competent and knows how to keep our heating system operating efficiently. I look forward to his evaluation and any repairs that will be necessary to keep our home AC and Heating in tip-top shape.
We recently had a new AC/Heat system installed at my elderly mothers home. Everyone we dealt with from AirTech was a treat from start to finish. These people were courteous, informed, professional, quick and efficient in their various job functions: Butch, Michael S, Darwin, Mike... all great! They even installed a portable AC unit in my moms bedroom for her comfort overnight and finished all the work the next day! I can’t say enough good things about this company. Do not hesitate to call them!
Darwin was very professional. He and Kyle showed up on time and explained what they would be doing. Both gentlemen were very kind and respectful and they wore protective shoe coverings and face masks when coming in and out of my home. I was very satisfied with the finished product and would highly recommend them to other people.
Air Tech came highly recommended by family members and friends that had work done for them. Im not one to normally write reviews, but Im writing this one with pleasure for the project Air Tech performed at our residence. Every person we dealt with (from the first visit with Randy to each and every installer or office support person that had a part of the process) was courteous, professional and truly worked as a team putting the customer first. I would recommend these guys to anyone that was thinking of having any HVAC, solar or windows installed.
Right in the middle of a heat wave, on the hottest day of the year, our ac decided that it had enough of the heat and stopped working, so called sT morning expecting them to say they were all booked up, and wouldnt be able to come for at least a couple of days. When thry told me they would be over in a couple of hours i was thrilled.When the tech Jeramie showed up, he was actually there at the beginning of the window. He was courteous and was will to answer any if the questions that i had. He diagnosed my problem and had the ac back uo and spitting out cold air within the hour. I will be for sure using airtech again if/when we have any hvac issue.Also the receptionist/dispatcher was also very kind and helpful. I felt like i was talking to someone i had known for a while
The tech was on time and very professional. He assessed my HVAC system and wrote up a very thorough understandable report. I would refer Air Tech to my family and friends.
Our service with Chris at Air Tech was spot on. He was courteous and took the time to explain and even show me the problem with our HVAC. Coordination and follow-up from both the office staff and tech was remarkable. Very courteous and efficient. I would certainly recommend this company for their expertise and reliability.
Ronnie from AirTech came to service our HVAC and clean out the dryer vent. He arrived on time and provided answers to all of our questions. He did a great job and he was super patient with us. Five stars!
We experienced the worst storm so far this season. We had a medium of 6 different power outages through the evening and into the morning hours. We woke to a house that was 55 degrees, some things up. The heater was off, I checked out our HVAC, it was of line. I consulted with AirTech of the problem we were having with the HVAC system that they had installed the year before last. They informed me that a technician would be there in the afternoon. First thing I thought was no way was this going to happen with the storm we had just experience. I expect a phone call later that day that they would reschedule for the next day. Not the case, just as they had stated I got a text from there technician Jason that afternoon that he was on his way. Huge relief, but unfortunately because all the power surges several components were damaged. Parts are ordered, repair is being scheduled. During the hour that Jason was diagnosing the problem that he was finding he was informative, professional, and tried to comfort us that AirTech warranty would cover there responsibilities all the time searching out the issuesUp Date,New components and surge protectors have been installed. Greatly appreciate the efforts of AirTech to get our heat back on.Thank you AirTech / Jason!
Ronnie was very professional and quick. He did have recommendations in which I first agreed to but because of the water leak which destroyed half our house we need to hold off until we see how much we have left over after the reconstruction of the house complete. ServPro was here for 16 days demoing drywall, floors, etc.We will get back to you!Say hello to Matt
I had a very positive experience with air tech. From start to finish they were very professional. They explained everything they were doing. I was also very impressed with how well they cleaned up afterwards. I’m so glad I chose your company. I will continue to use them. Thank you. Mike is wonderful. He is an excellent representative of your company. I appreciate his good service
Airtex company is extremely professional and very tech savvy and confirming all the appointments and Jeremiah was fantastic and quickly getting the gas going as needed for the water heater.Thank you so much Atak you guys are awesome!
Mike has been to my home several times over the years. He is knowledgeable, friendly and knows where everything is on my two systems. He is informative and not least is readily accepted by both my large dogs. Dogs know!!!
Jason was professional, clean, seemed efficient, shared pics and concerns, did not push for more work. I was pleased with his performance and will call again.
Drew explained the work performed along with pictures. Very.personable. He’s always welcome to come out and service the units.Dave V was out for start of summer service . Explained maintenance needed including pictures. Also good after pics. Always welcome to service units. Thanks
David was great! I’m a first-time home buyer, and he was able to explain my heating system so that I could understand. More importantly, he got my heat back up and running after I reset my Nest thermostat! Thanks!
Ronnie was amazing. Came and helped us with our 2 units at our shop. He was precise, told us exactly what we needed and did not try to oversell us. He was on top of additional things we can do now to save us money in the long run and had our shop up and running with ac blowing cold again in no time! Thanks to the A-Team for taken care of us!
Called mid-day with a leak problem on my indoor AC unit which was leaking on my carpet and coming close to my laminate flooring. They were able to get me in that afternoon by rearranging their schedule. A message was sent to me letting me know who my tech would be including his picture! What a great idea! Ronnie was prompt, quick, identified the problem, and gave me some pointers on taking care of my system. I would recommend this company to anyone looking for an AC service company.
Thank you Air Tech for sending Butch, our technician, our way! Butch did a great job and very thorough. He assessed the situation and got right to it. Very professional and personable. Also we are glad to be a Service Club Member thanks to Butch informing us as to the benefits. Thanks again.
4.9 (199 comments)
Review №1
2022-04-05I recommend Air Tech Pros. The entire experience was informative and pleasant experience. The staff was pleasant and informed from the beginning with Greg and Jason for the estimate cost to the end of the job with Darwin, Kyle, and Moses. I want to give a special thanks to Kyle and Moses for spending all three days of the install. Especially for the last 2 days spending their day up in my attic installing the new ducts and spraying new insulation. The also made it a point to make sure to spend time making sure they clean up before they left our house. They even gave us instructions on how to set up our new digital thermostat. They made the whole ordeal of getting a new heating and air conditioner, new ducts and insulation as pleasant experience. Thank you Air Tech Pros.
Review №2
2022-06-30Mike was thorough and very knowlegable in explaining all the factors involved in my choice of a heat pump system/duct replacement/insulation install project. I had other bids whose reps missed many of the considerations, details, and rebates my job entailed.Kevin, Mikhail, and Darwin did the installation and did an awesome job: clean, professional, and efficient.Great company for switching to heat pump system, getting off natural gas, replacing your old leaky duct work and adding extra attic insulation. Really reduces your energy use (especially if you have solar panels), switches to greener electricity, and drops your energy bills $$$$.
Review №3
2022-01-06Dustin and Moses did an awesome job with my gas to electric conversion! Everything that they installed looks and works great, and they even improved a few aspects of my HVAC system. They really did go the extra mile to get the job done right. Looking forward to many years of great heating and cooling!!! Also, thank you to Dan for getting everything set up in the first place. Thanks guys!
Review №4
2021-12-06We had our HVAC unit replaced recently. After 3 estimates from various companies, we settled with Air Tech. I felt that Greg was very involved with the project from the day he came by to give their estimate. Overall we were happy with the ease and pace of the replacement. I am going to keep doing business with this company!Just a tip for anyone getting their unit replaced: I wish I would have left the house for a few hours! After install, the unit had a slight smell that went away (I guess something on the unit is coated in oil that burns off), but for a few hours when we first used the unit I kept getting light headed.
Review №5
2022-03-12AirTech removed my old heat pump packed unit from roof, replaced it with a new one, reinforced the roof where the unit sits and completed all wiring. They also lowered their pricing. I was watching FOX 40 news and they mentioned the home and garden show at the CAL EXPO center and thats were I met Greg. AirTech delivered as advertised. Special thanks to Greg, Darwin, and Hugo. Job well done.
Review №6
2022-05-04William and Billy came and did a service on my heating system. They were professional, respectful, clean, thorough, and friendly. I feel confident in their work. They are officially my heating and air folks!The whole process from beginning to end was a great experience! Thank you for your great work ethic.
Review №7
2022-03-29In doing our servicing on our heater and air conditioner that he comes out twice a year to do he found some issues with the unit, one was preventive maintenance to which we had surge protectors installed on both units to prevent damage to the units, he also found that the fan on the heating unit was coming on more frequently than it was supposed to which was caused in us extra money with our PG&e bill. We happen to have a service contract for home protection for our appliances air conditioner and heater to which this PC board fell under. After trying to explain for an hour to the insurance company what the concerns were it was finally taken care of this man was more than professional more patient than I could have possibly been worked clean did the job proficiently and was pleasant the total time. I would highly recommend him and just about any condition just by the way he conducted himself.
Review №8
2022-06-24Good service tech. Knowledgeable and communicated with me and my son by phone in Colorado. Took photos of what he found in the attic and offered up options to fix, repair or replace. Would recommend William to service you HVAC needs. Also, when so many companies couldn’t squeeze my service call until next month!!!!!! During a 100+° week!!!! They were able to get my service call the same day!!!!! 5⭐️⭐️⭐️⭐️⭐️ From me Karen Kay 6/23/22
Review №9
2022-06-17AirTech came out to the office. I explained to Jason what our issue was. He went over what he found and what he was going to do to get what needed to be fixed, fixed. Then when he was done he gave a review, he was super patient when I asked questions regarding the review and recommended office temps. Good customer service is a rare commodity lately. Thanks
Review №10
2022-06-07The technician was great. Service was also very quick. My major concern here is cost. My AC unit needed a new capacitor which costs all of $20-$30 but unfortunately I could not get one locally and purchasing one online was going to take at least two days to get here. In this heat there was no way I was going to wait. Even with a 15% discount I still ended up paying almost $400 for a part that cost less than 30 bucks. Very unhappy about how much I had to pay for an inexpensive part and about 20 minutes of work