adidas Outlet Store Carlsbad in Carlsbad
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Carlsbad, San Diego County, California, US
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Site: https://go.adidas.com/ihha/11c0ab86
- Monday:10AM–8PM
- Tuesday:10AM–8PM
- Wednesday:10AM–8PM
- Thursday:10AM–8PM
- Friday:10AM–8PM
- Saturday:10AM–8PM
- Sunday:11AM–7PM
in: 2:00 PM - 10:00 PM
out: 12:00 PM
No pets
No parties
Smoking allowed
Additional rules
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COVID-19-related guidelines apply
Fire alarm
Carbon monoxide alarm
Security cameras
Safety rules
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Cancellation is free up to 5 days before
After 5 days, cancellation costs a 5% Fee
You can't cancel an ongoing event
Additional terms
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We got you covered
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Security cameras
Security patrols
Security alarms
Daily cleaning
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Daily cleaning personel
Cleaning tools
We take care of you
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24/24 concierge lodge
Direct phone liaison
Fire detection
Private entry
Swimming pool
Baby carriage
King size bed
Bathtub
Wi-Fi
Workspace
Television
Minibar
Air conditionning
Room service
Additional details
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I still have not gone back to this store since this happened in 2014. Reposting my review on Googleorrible Customer Service at this store.I bought two running shirts (one shirt / one tank top) on a 2 for $30 deal. The shirt did not fit I so went back to the store 3 weeks after I bought the shirt, well within the 30 days return exchange policy. I waited in line and said I wanted to exchange the shirt for a tank. They said no problem. So I grabbed the tank and brought back to the counter. The cashier then tells me I would have to pay $7 because they are no longer 2 for $30. I said I just to want return it then, Of course instead of $15 plus tax, I was given $13.33 plus tax. ($14.53). Once again she says it because the deal is no longer 2 for $30. So I let her know, I will never shop there again all over $1.79. I did not get the cashiers name but the number on the receipt is 466589I called Corporate Adidas right after I left the store and the customer service person on the phone could not believe not the store would do this. He could not do anything for me but he is sending my information to a district manager.Once have I spoken with the district manager I will update the results but that will not change my rating on the poor customer service.
Extremly dirty store. Disorganized with pricing. Some shoes had no displays. You think outlet pricing is a bargain. But I am better getting them from Stock X or kohls! The staff is friendly but the store cleanliness is what receives this score.Update: still a mess with boxes on the clearance table missing its pairs. They cycle through different percentages every week. If your looking for ultraboost, NMD, EQTs, or other models. Not a place to go. They have the common simba, soccer shoes, few of the new designed ultraboost. Staff is sometimes still friendly. Just hard to shop because there is always a line. And literally on the weekend. It gets shoulder to shoulder. If this location had a way to keep track of occupancy in the store. It would make it a pleasure to shop. But when your battling through racking just to walk through. It gets tough. Sometimes they forget to turn on the AC. So it gets muggy. And they dont really have a way to have a line. So you have to cut infront of people just to walk through.Update: Each time We go. Its for the discounted merchandise. They never acknowledge you. And when you go to check out. They never ask you for your email. So how are you going to get points? And then they flat out lie when you ask, Am I going to get the points? They respond yes. But how? No phone number or email. So we missed out on the points. The dressing rooms always tend to have clothes piled up in the seating area of the dressing rooms. I wish they had a more organized check out line. Because it wraps around. People cut or cut while trying to shop and cross. You end up bumping people. Parking is still hectic. I advise try to go on a week day. Big difference. They seem more inclined to help when not so busy. We continue to come here and give them our business. Because we like the now satisfaction. We just wish there customer service a bit better.
One of the worst experiences in my life, had me waiting for a manager for over 30min and no line of people, definitely felt not welcomed , I don’t understand why the workers even bother to ask if we need help and don’t help us! I felt discriminated against for my appearance. Traumatized! And I’ve stopped shoplifting crimes happening against them, for what to be completely ignored!
Gotta say I was highly disappointed in this store. Was expecting it to be a lot bigger than it was. We walked in and there was hardly any section for women’s clothing. Weren’t too many good deals, the shoes I wanted still rang up at $100. Overall there weren’t many things to buy and was very picked over.
A small, overstuffed outlet store in the Carlsbad Outlets Mall. The Adidas outlet sometimes has great deals, but expect to have to search through the racks item by item to find the correct size. Current Adidas offerings are usually full price. Expect to have a lot of people in the store with you making it feel even more cramped.
If I can give 0 star, I would. My wife bought a pair of shoes from them and they forgot to remove the security tag. We brought it in today to have them do their job and remove the tag, and they have to have the receipt just to remove the tag. We didnt bring the receipt and they wont remove the tag. Since they treat their customers as potential shoplifters, I will never buy from them again.
Adidas Outlet Store does not answer their phone. Regardless of the number posted here on Google, they push it to a busy signal at all hours of every day. Crappy customer service, huh? They FORCE you to come into the store to speak with anyone.Even if you lost your jacket and want to find out if they might have it in the store, they expect customers to visit their store again to find out its not there.Thanks for nothing Adidas Factory Outlet.
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4.3 (154 comments)
Review №1
2022-05-11Caleb was awesome! He let me know on the sales going on and because of that I went ahead and bought 2 pairs of shoes with a great deal. Caleb deserves a raise!
Review №2
2022-01-30The store itself was fine and they were having a great 50% off sale, but its sad to see that Adidas quality has really plummeted over the years. Difficult to find clothes and shoes that have the logo/stripes sewn on or embroidered. Mostly just printed on now.
Review №3
2022-06-01Place was crowded. I was able to find staff to ask questions about court shoes. Unfortunately, they had limited selection
Review №4
2022-06-17They have a decent variety of shoes and clothing a lot of the items were take an extra 50 percent off only reason for not a five star rating they didnt have my size in a few tennis shoes I liked
Review №5
2022-01-17Great deals on my kicks. Hit or miss when they have the style you may want. Sooner or later they will have it, but how long its around for is another thing. Friendly and helpful staff.
Review №6
2021-11-12This is a mainstay for me and the fam for holiday shopping spree at the Carlsbad mall. They almost always have the best sale items especially if you have military or first responder or teacher discounts..check it out..Im sure youll find something right for you!
Review №7
2020-11-23I love the sale they have at this moment, 40% off on top of the sale or markdown items, the selection is not a lot but you can find something for yourself or since we are close to Christmas you can find a nice present for someone else. The staff is nice and they let you shop at your own pace. I will come back probably later today or tomorrow to buy a few more items.
Review №8
2021-07-11Great store they had everything I wanted way better than other shoes stores, I will continue to pump dollars into this place over the course of time Im an adidas man I dont mess with Nike and Jordans they are not my style but to eaches own and I keep it 100! If I had a bad experience I would have kept It 100 also! But my experience was great !
Review №9
2017-01-28Excellent, friendly service by Oscar and the gang. Got a nice pair of their Adipower Boost 2 and $25 worth of free stuff thanks to an AARP coupon.
Review №10
2021-06-28Product appears to be in limited supply and hit or miss. The service is excellent and above reproach. The prices are very good and by that I mean good value for your dollars.