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Phone: +1 707-647-2511
Site: http://www.29outdoorgear.com/
Opening hours
  • Monday:Closed
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:Closed
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4.7 (58 comments)

Review №1

2022-08-10

Rare, these post-Covid days, to encounter a business that places CUSTOMER SERVICE at the top of their business objectives. Such is the case with 29 Outdoor Gear! I had been searching for a particular Hornady Match rifle ammo. I finally found some at MidWay. But without a copy of your FFL’s license, they won’t ship to CA. I stopped by 29 Outdoor Gear to see if I could get a copy. Not so easy. But overhearing the conversation, Adam, the manager, offered to order the ammo for me directly to their store! SIMPLE, easy. His markup for doing this service was simply dirt cheap. Simply can’t recommend this firearms shop more highly! Gene Stangel

Review №2

2022-08-15

Everyone that works at this place has A1 customer service. They are friendly, courteous, and very knowledgeable.

Review №3

2018-01-01

Excellent experience. Nice shop. I drove an hour from Sacramento to help support them due to their support of California law abiding citizens and the silly new ammo laws. I left with two old C&R rifles (well I DROSd them obviously couldnt leave with them because this is California). Tim was a huge help and patient. The rest of the staff was very outgoing and pleasant. Nobody minded that my dog came in and barked at the stuffed Hyena on the wall. They seem to enjoy their jobs and dealing with people. Nice change from many gun shops. They will be getting future business from me. I dont mind driving for a place thats willing to do the right thing.

Review №4

2020-08-11

29 outdoor gear has the best customer service around. Jerry, Kyle , Bryan , and Kassandra have been f@#king amazing, they are Super knowledgeable and masters at their craft! Paul the gunsmith did an a phenomenal job with with my barrel I had pinned and welded. I could not have been happier, They even stayed late after hours on a Friday so I could pick up my barrel on my way to Tahoe. I am more than happy to drive 45 minutes away to give them my business. They have a family atmosphere there that is hard to find anywhere these days! You should definitely keep them in mind for all your firearms needs!

Review №5

2020-06-02

Just finished purchasing another gun from 29 Outdoor Gear a few months ago. And again, I am pleased with the experience and customer service. The prices for firearms is comparable and even below others in the area. The store is small and they cannot stock everything. The first gun that I purchased, there was an issue with the exact model when it arrived at the store. They saw the mistake and took care of it with no problems.The staff is knowledgeable, patient and willing to answer any of my questions and explain any new regulation or firearm issue. And if they dont know the answer, they dont BS you, they will find the answer. They dont have the I know everything and you know nothing staff that I have encountered at other stores. They try to help and educate. I have purchased firearms from other stores over the years and was not pleased with the service. Glad to have a local business that I can count on for good customer service.

Review №6

2021-05-25

Very unprofessional. Kieth originally assisted with my purchase; incorrectly. I was able to use a fishing license to purchase but they wouldn’t allow and denied me to use it for pickup. After waiting 30+ days I just asked for a refund. Brent ended up taking 20% off my original total. Store didn’t have any cash. And not to mention, they say it’s a Ca law to provide a case and lock with your purchase but was going to be charged for that as well. They are over priced to begin with and will not be going back to support their “mom n pop” business.

Review №7

2021-07-23

Great experience with 29 Outdoor Gear! First experience was as a prospective customer asking a lot of questions, second when updating firearm safety certificate and purchasing my first rifle, then again as FFL for future builds. I will return for more!

Review №8

2020-10-14

Went into this shop about 4 times total. First time I took my weapons safety test there with no issue. Second Time I went in I brought an old Remington 12-A 22lr from 1919 to see if they could clean it up and figure out the missing parts for us and potentially order anything we needed to get it working, they declined to do help with that suggesting going online and buying parts there. Sure. Third time I went in I was looking for a pistol for my mother. The staff seemed helpful, however upon attempting to pick up the weapon we were denied. There was no issue with the DROS or back round checks. The issue was with the owner Jerry. On the pick up day we showed up early got a pager and waited in line to be helped. After waiting over an hour I inquired how much longer the wait would be. We watched them help multiple other customers but just wouldnt give us the time of day. Shortly after my question about how much longer the wait would be we were asked to leave because we were standing outside in the shade something all the other people waiting were doing. The owner Jerry returned my ID but DID NOT REFUND THE PRICE OF THE WEAPON forcing us to seek a refund through the credit card company. Frankly there are better shops in the area. Spend your time and money on a group that can at least handle the basics of customer service.

Review №9

2020-06-07

As a first time customer/new gun owner this shop has exceeded my expectations. Being greeted by Brian (?) at the door, even though they were busy, meant a lot. Paul said he would bling out my G21 and he sure did, beyond what I could have asked for. All for a reasonable price! I will definitely be doing business here in the future.29 Outdoor gear - Best customer service experience I’ve had in a minute.

Review №10

2020-07-03

Great selection and very knowledgeable staff. The resident gun smith is the best in the industry. Want something weird or custom come here. Want great training from first class instructors? You definitely need to be here Thanks to Kyle, Paul, Jerry, April, Kassandra and Steve for all that you guys do!