U.S. Bank Branch in Moreno Valley

Review №1

2018-12-22

Not happy with this bank at all! Called ahead and asked if they had a notary that was there the other day and they told me yes. I drove all the way there and the lady Maria I think her name was told me oh i dont have my stuff today. I said really because I called ahead? She said are you sure you called here because they would of told you I dont have my stuff. I literally showed her my call log and she was like oh sorry. 😳 I missed my deadline because it was 4:30 and by the time I got to another US Bank they were closed. Then today I call and ask if they have a notary there with their notary stuff and I get yes we do but we are appointment only! Since when? I get it Im being singled out! My business and my personal account is with US Bank Im so dissapointed in this branch!!

Review №2

2017-08-01

White lady was rude as hell and were not helpful at all. I was told to wait 5to 10 minutes to be helped and ended waiting 30 -40 min and still not get helped. All during the whole my child needed to use the restroom and they couldnt even let her use it. I get the whole security issue but what would a 4 year old do when they just want to use the restroom. And to top it off she was rude about saying a simple no for the child to use the restroom. Instead she was chatting with everyone else and other clients that came in after me.

Review №3

2019-11-02

Recently switched over from Chase and Im already not having a good feeling about this bank, and a bit regretful. I am new to US bank and Kevin totally missed to inform me on some fine print. Thinking of closing my new account.

Review №4

2017-11-04

Banker Mani was very rude walked away from me while we were discussing an issue about my card getting stuck in there machine. I guess they do not care about anybody unless you are banking w them

Review №5

2019-01-17

Their computer keeps charging me fees on pending transactions, sometimes they reverse them and sometimes they dont. It all depends on which tailor answers the phone. Their policies are inconsistent and always favor the bank.

Review №6

2021-10-27

Very kind the lady anita was very sweet helpful fast pretty and professional. Thank you so muchiprayGid places more ppl like this in the world

Review №7

2017-12-02

I have been banking with us bank for many years and I have never seen a worse manager than the one who runs this bank !! I would never go into this branch again !!! He is very unprofessional, rude and literally does not know his job !! Maybe corporate should retrain him or replace him !!! He definitely doesnt know good customer service !!!

Review №8

2017-02-01

The white lady was so rude while I was just wondering if u could pay my credit card at an atm. It was a question and she called a dumb and a lier.

Review №9

2018-06-29

The bank has that small town feel where the tellers actually know you by name

Review №10

2022-07-12

It was OK for me.