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We take care of you
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I understand that due to COVID-19 and Delta that the hospital has to enforce visiting hours, but I waited 45 min to get inside only to be kicked out in 30 min after finally getting in to see my husband who had surgery.
BE PREPARED BEFORE YOU HEAD TO TMMC:1. You MUST wear a medical mask.2. You MUST have your I.D. and proof of vaccination in order to be allowed in.I went on 3/31/2022 at 7pm to drop off my moms cell phone charger (she had been admitted earlier) and it took 15-20 minutes to find parking plus another 20 minutes to be screened before being given the go-ahead to enter. Avoid asking any staff questions because theyre SUPER CRABBY. Just go do what you need to do, and then get the hell outta Dodge.
There was a time when this hospital was good. Now we see unnecessary expensive tests, out of network doctors in ER/Hospital, multiple doctors charging without even providing any service and in my case whole surgery was done to tell everything is okay, are some common examples at TMMC. I wonder how can a hospital/ ER be allowed to serve people that tells that doctors are independent contractors and hospital is not responsible in any manner and we dont know if doctors are In- Network or Out of network. They will make you sign this as soon as you enter ER/Hospital when your are not in your senses anyway.This needs to be fixed and people sitting in public offices cannot allow this to happen to public.
Love this Hospital🏥 saved me so many times from all of my health issues I can not even count. But i am extremely thankful.✝️🙏🏼💪🏽
I went to the ER since I was having chills, sweating, and horrible abdominal pain. They got me in quickly and we did have to wait quite awhile for results from my testing (we got there at 5AM and finally got a bed for observation around 6PM), but once it was confirmed I had colitis, everything was smooth sailing.Any time I was struggling with an above 4 pain level, the nurses were quick to respond and help. The nutritional staff were very sweet, kind people. Everyone involved was very professional and made sure I didnt have any lingering concerns.Thank you to Dr. Ramos and Nurse Helen, plus all The Staff in Tower 7: I felt very well taken care of and Im so glad the experience was pleasant, considering the situation.
The nurses and staff at Torrance Memorial are the best I’ve experience anywhere in the world. In addition to an amazing, caring, and understanding staff the facility is top notch, new and state of the art. Everything is well maintained and organized, the food is delicious, the beds are very comfortable and I was recovering from back surgery, and entertainment is on point. Thank you to the staff here especially my nurses: Agne, Britni, Krystal, Tina and Aaron. Very grateful for your care and another thank you to Dr. Patel, the best orthopedic doctor in LA.
Love this hospital, best attention ever. My baby was born here, and they did a great job.
Today I took my 1 year old son into the ER with a really high fever. The nurses there did an amazing job. They help you with what you need and made sure my son was doing well. Highly recommend this hospital when it comes to going for emergencies.Update: Stayed here the last 2 nights with my son and the nurses there did a great job helping with every need we needed and questions. Doctor Song for child’s pediatrician also did an amazing job with helping my son out and made sure he got what he needed in order to help him get better. Thank you so much and staff with the help and caring of your patients ❤️
This expansive medical facility is equipped with a state-of-the-art emergency room and Surgical Center. Aftercare and therapy facilities are extremely modern. This facility is also directly located next to Torrance Airport. Theres also a full-size Auditorium at this facility.For many years I have called this place home of my medical needs.Well staffed with exceptionally helpful and nice people. Its gone through many changes over the years with the addition of many new buildings! Some of which are works of art.
The best hospital Ive ever been to. All around, excellent care.
I hate hospitals but if have to go I come here Torrance memorial medical the nurses treat you great non judgemental and the facility is super clean I think this is one of the best hospital I recommend
This place is amazing, the nurse Alfred is the kindest and professional person I have ever met. He really take pride in his job and it shows. I am set up for a procedure today. He walked me through everything. To get this level of care is astonishing.
I just want to say thank you to the torrance Memorial er doctors, Dr. Lou and Dr. Bret you guys are extremely stand up and torrance memorial hospital is very luck to have you guys. James from the CT scan a personal thank you for being so patient and understanding. You need to be recognized for the job well done that you did. Ashley you have to be the best ER nurse that i have ever came in contact with. Percilla you are also a wonderful nurse. Thank you isabella who was on the same day surgery floor for taking good care of me while my room was getting ready on the heart floor. Shout out to all the nurses on the 7 east floor and on the heart floor. Thank you for everything.
I cant stress enough how the whole hospital staff made my stay after surgery so pleasant and comfortable. I would like to thank everyone for their professionalism and taking such good care of me! Special thanks to Dr. Rogers, Dr. Kim, and all the nursing staff on the 6th floor for everything!!
I had my second baby here.The nurses in the labor and delivery room were amazing,Sandi-the Labour and delivery nurse made me feel so comfortable before my surgery.The staff in the recovery room was amazing too.Well coordinated.We had to eat the food from the hospital cafeteria as outside food was not allowed due to Covid. The cafeteria service was great too.Their breakfast omelettes and burritos were delicious, came in decorated with a nice little orchid on the plate.Overall it was a good experience at the hospital with competent doctors and nurses.
My mom was critically ill when my brother brought her in here. I give heartfelt thanks to everyone who worked hard to save her life. I am truly amazed. Everyone here is compassionate and knowledgeable. Weneed more people like them. I highly recommend this hospital to those who need medical care.
After a slip/fall, I suffered a full tear of my hamstring and spent one full week bedridden and in terrible pain at Little Company of Mary in San Pedro (LCMSP) because the orthopedic surgeon affiliated with that hospital was not a hamstring surgeon and would not treat the injury. I took an ambulance to Torrance Memorial to begin the ER process all over again. The surgery was performed and literally 15 hours post-surgery I was discharged home with crutches and in relatively little pain. Because I can contrast the treatment at TMMC with LCMSP I can give a 5 star to TMMC (I would give NO stars to LCMSP, however, the nurses were very nice).
Similar to other customers who brought it up in the reviews below, we received a surprise bill from ER claiming that the actual doctor who consulted us was out-of-network and not covered by insurance. This is a known unethical scheme that some medical providers engage in, notoriously in situations when the patients have no control over who treats them, e.g., an anesthesiologist during the surgery. Fight it with the Hospital billing office and your insurance company, because it is fraudulent. Once you are inside an in-the-network facility, they must provide you with an in-the-network doctor.
Torrance Memorial Emergency Room Warning:Torrance Memorial uses an outside physician group for ER doctors which is not in-network for many PPOs. After ER discharge I received a surprise bill from Torrance Emergency Physicians for medical services associated with an ER visit at Torrance Memorial. TM hospital is in-network and facility charges were covered at the expected rate. The ER physician services were billed separately as out-of-network charges and I have to pay the balance - quite an unpleasant surprise. I will be avoiding Torrance Memorial for this reason alone, and will recommend others be very careful about billing when receiving medical services at Torrance Memorial.
Awesome!Ive had numerous health issues and also travel a bit so Ive been to many medical centers across the country from NY to LA and rest assured TM is among the best and THE best in Los Angeles.Ive visited TM ER a few times and blown away both times. Professional, competent, focused, attentive and dedicated staff, modern equipment and clean all with a genuine friendly and caring attitude.
Said it would be a while before I got a bed, took 15 minutes lol. I have had an ongoing chronic health condition for TWELVE years and torrance memorial figured out what was wrong with me in a few hours, did emergency surgery and now Im on my way home! Healing and problems fixed so far!The staff has went above and beyond. From the medical assistant, to the janitors, all the way up to my surgeon. Could ask for better care! Im recovering on there pediatrics floor which is where they take surgical patients when the hospital is full and I love it! I got babied for sure. Maybe thats why I had such a speedy recovery, because of all the positive energy and love in the atmosphere. Is I could give now stars I would and highly recommend this hospital. Best hospital Ive been to and Ive been to a lot lol
Torrance Memorial has the best cardiac team anywhere. I was very comfortable and had complete confidence is their surgeons for my bypass surgery. From the doctors and specialized cardio care folks (pre and post surgery) in the hospital, the home nurses and the rehabilitation staff, every one of them get my vote and 5 stars. Thank you Torrance Memorial.
I would highly recommend you look for other hospital facility before making appointment here. I went in for simple biopsy on my face where they poked needle 3x on my face back on August and still receiving bills from them after 5 months. The facility isn’t even that fancy to charge after all insurance deduction of over $2000! For a simple biopsy! where they don’t even know what it is! Before insurance was over $7,500 just for facility fee? I didn’t have a surgery to pay that much for facility! Such a reap off place taking advantage of peoples insurance policy!
This is an amazing hospital. Im from San Diego, visiting my family who lives in Palos Verde. I developed pain in my right stomach area and went to Torrance Memorial Hospital ER, I was diagnosed with appendicitis and needed surgery immediately. I checked in at 8:20 am and was in my hospital room by 5:00 pm, the staff in the OR were amazing and all women - girl power!!! The hospital staff are very professional, kind and attentive to their tasks. The hospital appear to be cleaned for health, appearance, safety and well maintained. All COVID-19 protocols are in place and managed appropriately. The written discharge instructions are concise and very helpful. Im grateful to Dr. Catherine Madorin, who did a fantastic job a on removing my appendix.
My mother was admitted with covid -pneumonia back in January and was there for almost 3 weeks . They took really good care of her , the doctors and nurses were all very helpful and gave me updates on her condition daily , morning and afternoon shift.Thanks to the doctors and nurses and most of all to God 🙏🏻For saving her !
I have had 2 surgeries here in the past 3 years and today I had a bone marrow biopsy. Except for 1 complication I have had excellent service and care. From the Admissions Office to the wonderful Nurses, Aides and Laboratory Technicians, to the Cleaning and Maintenance Staff everyone is kind, helpful, and dedicated to their work. My doctors have been excellent also but as they are not employees of the hospital their reviews are on their own sites.I definitely recommend Torrance Memorial to all, especially now that they have partnered with Cedar Sinai. 😎
Horrible emergency room! Do not come here!Horrible nurses and doctors that don’t keep you informed they just run tests and don’t keep you updated. Asking questions is forbidden or something because they get so bothered by it. I am sitting in front of the doctor and could hear everybody’s business they put my husband in the hallway with no room so I am in front of the station and could hear everything!! I told them and they don’t care.
Im sorry but never in my life I had to deal with seeing my in law in pain for hours. We arrived at 12pm and it is now 3am my grandma in law has a hernia and she is almost 70 years old. They had us waiting and we barely get called in at 11pm for them to assest and give her the vitals and do bloodwork. Even though she dont have private insurance they should NEVER make a elderly women wait in pain all day in the lobby.
Excellent hospital with amazing staff!! I had my 2nd baby here. Dr Elgharib was great and also Nurse Katelyn and Krisel at Labor and Delivery. I highly recommend this hospital. Also the hospital is really nice. Care feels more personal compared to UCLA (which just feels like a massive factory). Will be recommending their L&D department to my friends as well.
I recently had surgery there and the patient care was best I ever experienced. I was pre-registered over the phone, so all I had to do was sign my name when I arrived. My family was treated nice as well. Every aspect of the hospital from parking, customer service, medical records, billing, nurses, cnas, housekeeping, lab technicians, and even food services work efficiently and effectively. As a result, the hospital runs like a well oiled machine with patient care and experience as its top priority. My doctor, who is an independent doctor was absolutely the best!
Went into the emergency room on 1/21/20 due to severe stomach pain. The wait was not too long, but I was told to sit in another waiting area ( small hallway) afor another 45 minutes. I talked to the doctor and waited still in the small hallway. I was then given a bed in the pathway area was told to sit there. A nurse came and Im you6 nurse, left never returned. I wasnt given a blanket or pillow. Finally one of the volunteers must of felt bad for me and offered to bring me a pillow. Never was I asked by a nurse if I needed anything. After six in a half hours later doctor came and gave me my results, had to wait again. Almost an hour later I went to a nurse and told her I was leaving. Terrible experience.
Doctors were very rude and unprofessional I didnt receive the medical attention that I needed and they just sent me home
My mother had a hysterectomy and 5 day stay at Torrance Memorial hospital. The nursing staff was out of this world! Kind, caring and beyond helpful. Could not have asked for more. She felt like a 5 star hotel. Made her stay such a pleasant experience. Thank you!
Expect to wait an hour + to get in if you dont have 47 booster shots
I wish I can give a 5 star review, but unfortunately I cant. My mother was in this hospital for almost a month. It seem like she got worse at times. We couldnt get any answers that matched up with the nurses and doctors. We had a nurse whos behavior was unethical poor on her part. Also the IV tech was so sloppy. My moms IV got disconnected they said, and my mom hads lots of blood on her gown and blankets. We did report this. Also... the cafeteria was feeding my mom whom is on dialysis things she shouldnt have.This was the most stressful time for my mom and family. Now Im not saying the whole hospital is awful because there was some good nurses on floor 5.
I heard so many great things about this hospital so I decided to deliver my baby here. Unfortunately, I was assigned a very dry lead nurse who was utterly annoyed whenever I needed anything during labor, such as help moving from side to side in bed, or pain medication. Her name is Carol, please be sure to find a caring nurse with a good bedside manner as the nurses care is what you will mostly receive during your long labor, itll make a huge difference in your experience and being able to relax. I will be finding another hospital moving forward.
My dad had a stroke March 2018 so my mother and I took him here. Everyone was friendly and exceptional at their job throughout the process. We had spanish speakers who explained to my mom many important things about diabetes and causes and they connected with us. Some hospital manager or higher staff member even came in and was very considerate of our needs. So grateful that we chose this hospital
My mom was taken to emergency on Wednesday night She was then admitted. I have to say everyone I spoke with over the phone ( I live 2 hours away) from reception to nurses. Were simply amazing and informative.thank you all for taking such good care of my mom.
My emergency room was very minimal, there was a long line for emergency registration, however, the admittance pocedure is based was n emergency and severeness of symptoms. After been admitted, I dont have enough words to thank all the 24 hrs nursing staff, RN’s, Nurse They were very sweet and very caring. I am originally from this area and I moved to Washington DC and coming to visit for Mother’s Day n end up admitted in the H was no fun but it was a great pleasure meeting them all @ Torrnce Memorial T7 (725A)
I went in at about 3am Dec 4, 2015.I love this place. I was taken care of in a short time.All rooms are one person with a flat screen TV and room for guest.Visiting hours are 24 hours a day 7 days a week.Plus your guest can stay all night if you want them to.The food is really good too.I was there for almost a month and it was as enjoyable for a hospital.If I ever need a hospital again this is where I will go.They even have free valet parking.
Went to get a swab for strep throat because I had the symptoms and it looked just like it according to photos, doctor, and the nurse. The test came back negative and the doctor said they will send it to a lab for a culture to recheck. Said they were gonna call me in 3-8 days to see if I need antibodies. They never called me. I called them and they said it should be done in a few days. 2 WEEKS LATER, I called and they said the test was discontinued and basically thrown away. Not even a call to let me know it was discontinued. What a joke. Never going back. Cant even make one phone call. CARELESS WORKERS!!!
I received impeccable care from Dr Rumi Caderafter I had a bike accident. He referred Me to Dr Stephen Nuccion. The services that I received from Dr Nuccion were excellent with each office visit, surgery & post op. I’d also like to mention how helpful and friendly the staff were at: Torrance Memorial Physician Network Orthopedic & Spine Center.
Very difficult to work with. $6,000 bill for 30 minutes of care from a technician. Be careful when doing anything outside of a doctors office as they can call it facilities and your high end insurance will hardly cover. The billing department is not willing to work with you in any fashion. They have a no negotiation policy with any patient regardless of the situation. Currently filing a complaint with the California Department of Health Care. Hope it goes well. Never using these facilities or recommending to anyone ever again. Thanks Torrance!
Best hospital in all of Southern California (and Ive been a patient from Cedars-Sinai to UCLA). Torrance Memorial has taken care of me from migraine headaches to major surgery, to both my babies, breast cancer treatment, and everything in between! Many visits dealing with chronic back pain has landed me here and they never cease to amaze me! The care provided is second to none. Always 5-star professionalism, top-notch treatment by leading doctors and nurses, best hospital cafeteria on the planet, AND theyre letting me go home tonight🙌🏽🙌🏽🙌🏽🙌🏽 I wish you a lifetime of health but if ever you need medical care, the staff at Torrance Memorial will do their best to make you as comfortable as possible while providing the best care possible to make you whole again.
I came in thru emergency room everyone is very helpfull, friendly and caring. The emergency room is very clean and Dr. Hansen is very young but a great Dr., i was admitted for 1 day everyone on the 4th floor was extremely nice from Alberto (CNA) to Diane the nurse and the rest that took care of me. Cardiologt dept where i had my test done the girls were great explaining what i was having done. Jimmy the echo tech was also great he explained in details what i was having done. Food has a great taste even thou i was put in a cardiac diet (low sodium) ;( Tracy the transporter was friendly . My stay overall with everything i had going wrong was very great experience here. Found my new hospital....*good bye Little company * oppss almost forgot Lynn from the Donor blood bank is beyond the BEST they called her to do my phlebotomy and like always she always gets my veins and is such a wounder phlebotomist... Thank you Torrance Memorial.....
I have an appointment with radiology this morning for testing. I go to registration and the gentleman Steven gave me the hardest time because I forgot my insurance card. Now, I have Lupus and Seizures I didnt feel well when I arrived. Who has time for pettiness? He was extremely rude and unpleasant and it bought tears to my eyes. My insurance should be current in the system since I regularly visit this hospital when I have seizures. I was just in the emergency department a month ago. I am really conflicted on how to handle this. Steven should not be registering patients if his heart is this cold.
My mom was taken to emergency on Wednesday night She was then admitted. I have to say everyone I spoke with over the phone ( I live 2 hours away) from reception to nurses. Were simply amazing and informative.thank you all for taking such good care of my mom
This facility did a great job. They showed their caring treatment. Asked a lot of questions. They just show they care about people and their health. Just like any other hospital you gotta be patient. You are not the only one there. Thank you TMMC.I post this because I went to a different facility and they just did triage and gave me a bill. And out the door.
I had a stroke on Feb. 3 and my right side was paralyzed. No matter how hard I tried could not get an appointment until sometime in March for Physical Therapy. I would go twice a week (on holidays once a week) for 30-45 min. a day. In late May was told by my Therapist my insurance had reached its limit. No more appointments. I go to my Doctor the next week and she tells him I have reached my physical peak. Which one is it? I confront her and she gives me a completely different reason that I need to do more at home. Which she never said anything prior, in fact, discouraged this up until that moment. I am being evaluated some where else at my own cost as my health is too important and I hate liars. As a 47 yr old man, I do think the staff have a patients interests at heart, not supervised and they make poor assessments of ones condition. I am pretty level headed guy but will never go there for Physical Therapy again.
The staff here is really good. They saved my moms life. Without amazing people working together it would have been different. When we arrived here the wait time was one minute and we were being seen immediately. Hats off to them they are the best.
Lucky you get 1 star since zero is not an option.You cant charge someone for their OWN RECORDS.. office staff is horrible, apparently the office manager is never in the office.. & no one could keep my RX dosage correct, including Dr. Ellis! - Thankful for UCLA & Providence!!!!
We had awesome experience. Very friendly staff, volunteers, doctors and likewise a great place for medical services. Unlike Cedar Sinai, which nickle and dimes for even breathing in their campus, Torrance Memorial only leaves behind a good memory.
I just wanted to say this, I had a great experience at Torrance Memorial Hospital, I was treated very well, I had to have a laminectomy/back surgery last October in 2015 and I it was like staying in a nice Hotel, after the emergency room, they put me in the new Lundquist Tower in a private room and it indeed was a great stay as well as they gave me wonderful and caring treatment there. Thank you so much staff for a great experience as well as making sure that I was nice and comfortable during my stay. Love and blessings to all of you, Thank you so much for everything. And also the food was good too I enjoyed the choices that I got to choose from for all the meals. Thanks again.
My mother-in-law was there before Cove it what a beautiful new wing you have on the north side but beyond that the nurses and doctors are just wonderful people my heart goes out to them right now with the pandemic going on God bless them all
The communication in this hospital is completely dysfunction not to mention the service by some of the nurses. Why should it be so difficult to call and seek assistance locating a family member and then have it turned on you by unsympathetic staff and supervisors staff members. Not to mention the lack of care by nursing staff members. Stay as far away from this place as possible.
Great hospital!! My wife delivered both of our kids here, Everyone at Labor and delivery was very accommodating. The nurses at Labor and Delivery are awesome!! My wifes doctor was excellent. Thank you Dr Maxwell Darety!! our family is very thankful.
We are fortunate to have Torrance Memorial and the community support for the hospital. With state of the art equipment and technology, and excellent nursing, staff, management and physicians there are very few reasons to go outside the area for healthcare.My family and I use TMH for our hospital services. As a private concierge physician I appreciate the good care and service my patients get and their interest in improving.
Thank you to all the Nurses and Doctors and staff at Torrance Memorial who were so kind in their care with me. By far the nicest staff ever with the greatest of care!
The staff at the hospital worked so well in treating my case of pancreatitis that I sometimes felt I was their only patient. The staff was thorough and each department communicated vital information amongst each other to treat me in the most effective way.
My daughter is 39 weeks & we are here at the hospital now. Nurse Colleen was very rude and disrespectful. Telling us that they will have to do a c-section and she added to say that since my daughter had a c-section that their protocol is to do another one, I told her no its the patients right to choose if she wants a c-section or not unless its medically necessary. The Dr. Came in & asked what kind of incision & that without that informatiin they had to do a c-section. I told him its her right to refuse a c-section & its been 6 years of the last one. After that he didnt say anything. We are still here, they changed Dr. Now its Dr. Bazini, lets see how it goes
Baby killers. My girlfriend went here when she started bleeding 4 months into her pregnancy. We got put in a hallway for 3 hours and forgotten about, then when they found us they tried to blame us for being put there. Then after that they dont even bother to check her out. They did an ultrasound but no check into the bleeding. Another 2 hours go by until we get put in another hallway until the dr comes and starts making jokes. My girlfriend told him she has bad anxiety and he joked cant be as bad as a sports fan. Dr chuckles also told her the bleeding was normal and not to worry, and didnt look at her any further. Her water broke 2 days later. We lost our baby a few days after that. What if they couldve saved it? Well never know since instead of looking at her she was sent home told not to worry.We were told it was a busy night. Thats really unfortunate that instead of compensating this hospital excuses uncaring behavior like this, but good to know since I will NEVER go to this place for anything ever again.
Charged 1,4000 because the memorial network had my doctor closed and I was having an ongoing asthma attack. Because of covid I was ushered into a back room, and told to take my own inhaler, given a prednisone for five days and told to buy my own nebulizer.Calling the billing dept and they are very hostile with me. 1,400 for what exactly?
PLEASE READ! Might save your life. My wife had gone into this hospital 3 times over the course of two weeks. It started out as a really bad sore throat. They did an X-Ray then sent her home telling her to buy some over the counter cough medicine. 6 days later she had to go back in because she was coughing up blood and could barely speak. She told them the over the counter stuff did not work and she hopes this time shell get properly treated. The nurse told her she was being rude and tried to get into an argument over their limitations of what they can and cant do for patients.So what did they do this time? Drew blood then sent her home with Amoxicillin and Tylenol. She didnt want to leave so they gave her a number to a Nose, Throat specialist doctor with Torrance Memorial network. All she did was give her more Amoxicillin. Later that night she was coughing up blood again and in complete agony. I took her to Little Company of Mary ER (Providence Torrance).After a mere hour at the ER they immediately got her into a room and finally we found out what it was... it was Sepsis. Its a form of extreme infection that can easily cause organ failure and death. 2 hours after being in our new room her blood pressure dropped to a dangerously low number, she said she felt dizzy and blacked out. They got her into the ICU and she was stable again. She spent 4 days in the hospital. They had to pump so much antibiotics into her that her veins would no longer receive fluid after a day and theyd have to move the IV. She almost needed surgery to remove the infection but luckily the Vasopressors and antibiotics did the trick. Were finally home, Im so grateful to have Little Company in Torrance. Their staff is extremely nice, the nurses come to check on patients very often and the doctors are very experienced. Two nights before she went home she was feeling better and wanted a bath (the wipe with soap and non-rinse shampoo thing) the nurses overheard saying she has sensitive skin and she would love to have a shower but she didnt ask them for one, yet the nurses called the doctor to authorize that they could take off the heart monitoring things and the IV just so she could have a shower, then attached everything back on. Its little things like that I really appreciate.The worst part was, she had been in that state while she went to Torrance Memorial. If they said, they caught it just as it got worse or something I wouldnt post this review. But because it was in her throat, this was actually a rare case where Sepsis would be easy to find. At Little Company they the contrast CT scan and put a camera down her nose where they could see how bad the infection was.This isnt a revenge review or anything of the sort. This is exactly what happened and Im putting this story up because Torrance Hospital should be your last resort. Its the kind of hospital that tries to ask you for the $100 co-pay first before they do barely anything to help you.
For the months I was on THIPA insurance w/ Medicare here I was mistreated badly, couldnt get help when I needed it, and the doctors Milefchik and Cohen, and their staffs did harmful things and were well beyond rude. Why accept a patient you want abused? [seeking legal help, but their abusive behavior is well protected]
The worst possible billing department in existence. It is not worth the hassle to even attempt to have any procedure done here.After their billing department incorrectly billed my insurance, acknowledged their mistake, and agreed to re-bill the correct amount, their billing department instead sent my account into collections and completely screwed my credit score. Numerous long phone calls of denied responsibility and refusal to assist followed.Avoid, avoid, avoid.
PCP sent me after an appt to The ER. Very efficient staff, extremely short wait time to go from ER check in to exam and treatment, less than 3 hrs and given a sandwich box. Best ER experience Ive ever had.
The surgery department is totally INCOMPETENT. I was supposed to have surgery recently and it had to be rescheduled at the last minute because they found out, while I was actually on the operating table and under general anesthesia, that they did not have all the supplies they needed for the surgery. This is AFTER I went through all the preparations and I was under anesthesia. The administration is INCOMPETENT. The nurses are INCOMPETENT. The staff is INCOMPETENT.
My wife is hospitalized here the nurse at shift very rud. My wife had to call me at home so i can get in contact with the nurse to get pain meds, because they didnt attend her. The bathroom didnt get cleaned after 5 days of being there.
Ive been to cray and er a couple times and my wife has given birth here. Other than the 1 small room we got once its always been a 5-star experience and the new cafe is fantastic.
We were referred to Dr. Solomon to determine whether a feeding tube placement procedure could be done on my husband who has an advanced stage of ALS. Dr Solomon was very uncaring, arrogant, insensitive and lacking in any signs of compassion. He showed no empathy for my husbands condition or the urgency of addressing the issues at hand. I had to track him down and if it were not for the professional and responsive staff in his office we would still be waiting for next steps. I am left wondering why he is in a helping profession and would not want him for a Dr. If my life depended on it Im afraid my life would be in jeopardy. If I could give zero stars that would be my choice.
Nice people/staff at the ER. Efficient workers. Thank you again.
Dr. Kennedy and my nurse to everyone who helped me wonderful people took great care of me. I am very thankful and appreciative of your service
Bad at giving directions at the place. They directed me to one side of the facility in a separate building to then find out my sister was on the opposite side in another building. Took 20 min to find the room.
Life changing. So sweet, personable, respectful, and attentive, especially in the midst of a crisis which no one can quite understand. The staff of RNs went above and beyond to ensure that I was comforted during my stay. They took care of me and my daughter personally and professionally. Thank you to Kimmie, Big and Little Carol, Heather, Lisa and G. On the 3rd Flr. You all were Heaven Sent.
6th floor lead RN, Alina beaver, is the worst. How could she be a lead RN when I asked questions she can only replied, I dont know I am the lead!. Every question we asked, she could only answered, I DONT KNOW BECAUSE I AM THE LEAD.... How could she lead the floor when patient who has hip and arm fracture are not on the SCD machine as it is one of the core measure, VTE prevention. She appeared to be nervous and respond to me that patient may not need to have SCD!! ...?... ...? patient has no contraindications nor history of DVT why not assess and lead the right direction to promote patient safety. Alina cannot lead 6 floor and they should consider evaluating her knowledge and leadership skills.
Recently spent 6 days on the 5th floor. Not sure about the rest of the hospital, but my stay was much better than I expected and my results were much better than expected. The staff was always so helpful and courteous. The rooms are mostly private with flat screen TVs, a phone and Wi-Fi. The food is typical of hospital food, pretty bad. I was surprised how well everything runs at this hospital, they really went above and beyond to provide excellent service and care.
Went to COR Healthcare for a 10-minute EKF, they billed $209, I then received an additional bill from Torrance memorial Medical Center for $529This is ridiculous, its no wonder there are people on the streets everywhere in this country, something that should be $10 or paid by the government costs its citizens a total of $739An absolute joke!!!
I took my dad there on 1/7/19 for abdominal pain emergency room was fast they ,they admitted him 2 hours later he is currently on the 7 Th floor .R/N FRANCES...is very,very,nice with my father and there is no doubt she is the same with other patients .
The hospital is very nice and quiet They care for people in a decent way.. Doctors and nurses are super caring...Parking is another thing if go to the hospital around 1:00 _ 6:00 p.m its hard to find a place to park. THE GOOD THING IS THAT THEY DONT CHARGE FOR PARKING.
Refused to schedule an MRI for me even though I had an authorization letter from my insurance. They also dont answer the scheduling line, so I wouldnt even bother trying.
The most horrible nurses I have ever encountered. They have a couple that are great but overall the most callous and unprofessional nurses anywhere.Im thinking about using Little Co of Mary from now on.
Hospital is pretty nice but after treatment you will receive numerous small bills and they will all say past due or now delinquent even if it is the first bill received. I find it offensive.
I want to 1st say that this hospital and doctors are awesome. I have had to frequent it lately this year for some medical issues. Each time I was treated with respect and kindness. Cant say how much I appreciate all the help I have received from Tmmc. I wouldnt go any where else. :)
5 stars for care - did 3 tests on me just for walking in.0 stars for doing those not needed tests - because 2 of them many people get cancer.3. stars for recommendations5 stars for finding out what I have what I dont have0 stars for keeping me there for days while I did not need it.0 stars for bills- completely unjustified.
Me and my lady visit Torrance hospital around 1:00am and got treated less then 20mins I appreciate all the help thank you
Torrance Memorial is a top quality hospital. They took such great care of my friend and they are so professional. The new wing of the hospital is beautiful.
Awful L &D experience! They tell you to take Tylenol for anything even if youve let them know youve already tried. Everytime I went for a labor check they treated me like I was stupid. Terrible nurses. Its a shame.
Do not repeat do not take the elderly to this hospital they will kill them they do not care for them as human being they where do mean to my parents and both of them died with in a year of each other I do not recommend this hospital and if you have to go put a camera in your room record everything they lie
IVE BEEN THERE SEVERAL TIMES AND I WAS WELL TAKEN CARE OF BY THE MOST BEAUTIFUL AND PROFESSIONAL CNA JESSICA N. All the staff was great.I would LOVE TO GO BACK THERE IF JESSICA IS THE CNA ASSIGN TO ME THE TIME.IM THERE....I LOVE U JESSICA N.
Always happy with TMMC whether ER, outpatient testing, outpatient surgery, in patient surgery or visiting friends who are patients. Ive also taken classes and attended lectures. Everything outstanding.
Went to ER a few weeks ago and ended up staying 4 days. All of the staff were great. Place was very clean and well-maintained.
I love this hospital Torrance memorial they have awesome food there and my entire family and I grew up with Torrance memorial I got pregnant with my first daughter Jamie Taylor Good along with a two years once in a life time exception the drs are nice they treat us very well there Ill keep coming back here for any emergency plus its very clean there.
We are here for my second baby & the staff are awesome they know everything & follow proper process while delivery...I personally appreciate all staff & would like to give special thanks to nurs Mrs start( really helpful & kind) & Mrs autumn ( great knowledgeable person with supportive nature)....Thanks again from bottom of my heart for there special knowledgeable staff....
Amazing hospital and wonderful caring staff. I brought my ailing grandmother in and they took wonderful care of her unlike other local hospital that make you wait for hours.
The staff was great especially Bridgette dr tsang was rude and condensing I was there for a panic attack and he asked me was I drunk where my blood Test showed otherwise the assistant nurse gave me advice on fibromylgia which I have when she couldnt even pronounce
I experienced a very serious medical emergency i e I had a miscarriage with very serious abdominal pain and heavy blood loss.I got admitted around 5 a.m in the morning they really took care of everything really well,even though it was a pathetic for me and my husband to lose the baby the doctors and Nurse took excellent care(really wanted to thank Nurse Mary,she took excellent care in the room).Everything went on smoothly and we completed everything smoothly by around 12 in the afternoon.They explain about everything about the test what they do and also about the medications that they give and also about the medications we need to take and the purpose.
My nephew is in intensive care at Torrance Memorial and he is receiving excellent care the nursing staff is the best I have ever seen the entire staff is friendly and supportive how our entire family is so
Great hospital. Not sure why all the physician marking and blocked off area which is empty. Need better patient parking. Less physician parking and more patient parking.
I really like how they treat you, every nurse is so attended very helpful and nice. Exelent hospital
Great nurses and doctors. The private rooms are nice. Easy parking. Five stars
Always been helpful from my husband being admitted for 2weeks and myself going to ER. theyve always been great.
I had to take my wife in because of a seizure, they are the best , the nurses and doctors are wonderful. God Bless them
My toddler had a bleeding head wound and they still made us wait in waiting room exposing him to disease. Good job Torrance memorial
Very good
I went there for delivery and it was excellent. I got all the care I needed. Very friendly and tentative staff. Thank you very much for being so dedicated and careful.
My wife had a mammogram at and the doctor wrote that I had granulation in the right breast. That was noted in the previous Mammogram.The Doctor when my wife got the records it was not noted. The doctor falsified the report.
Amazing service from the nurses the food is good it took a lil while to get from the ER into actually getting service from the doctors but other than thats its been amazing
Caring, professional and fairly timely care in a fantastic facility. Parking is easy and processing is very streamlined. Such great staff. Thank you!
Best ER Ive been to!! Friendly staff and just an exellent and fast service all around!.. will never go anywhere else.
I have been a patient there several times. Cant say enough good about it. Then I come to L.A. Community. 👎I hope never to come here again.
Noncy Skifstrom is the worse RN ever she is rude has the biggest attitude I hate I had to deal with her
My husband gets excellent care but they need to invlove family members more with the help of the Drs.
The nursing staff is very attentive. The E.R. is also very clean and the service is quick
It Was Pretty fun For me and I Came there for a Huge Fever
The hospitalists and case management workers need to learn how to communicate. Their lack of communication is irresponsible.
The Nurses are pretty great and friendly!
This was a good hospital visit, staff was friendly and helped me to find where I needed to go.
10 oclock appt didnt get seen till 11. Staff doesnt acknowledge you nor let you know they are running an hour behind.
This hospital is wonderful. I love it plus all the staff ;>
Service was very good.
Im experiencing breast pain Waited 20min for someone in the phone, lines where busy, then finally I was told they were booked...
Friendly folks, willing to help and take are off there patients!
The absolute best medical care Ive ever had.
Always knowledgeable professional.
They took care of my wife and newborn extremely well
I was born there it seemed to go well even for 1974
Wàit times are too long
It is really huge buildings to go to work on the job done at least14 -15 years okay....
Dont bother even coming to there E.R just keep telling false information never again
My wife had a babie there it was Excelent
They saved my life, Thanks to Dr. Jack Sun
I heard this a excellent trauma hospital
The facilities are nice, most of the staff is very nice.
The Best Hospital in the STATE!!!! So helpfully!
The service is great but its a long wait
Very good staff are friendly
Good emergency service, but long wait
Ask for the map to go to the right place!
Ugly service, the kind you dont wish upon anyone.
The hospital was a great experience
Very professional and at the same time very caring.
Long wait service
Great and fast service!!
Best hospital in the South Bay
Greatfull & Honestly Great Service!!
Great hospital awesome staff
Looks clean all the time
Great hospital and service
Very Nice Hospital ,
Great hospital.
Great place overall
Great hospital 😊
There awesome
The doctor was very serious and moved.The nurses are also very kind
Emergency room. Immediate response from medical staff. new experience.
I went for surgery, and the treatment of the super staff all the time they were asking what I needed and how I felt, thank you very much for your treatment.
Excellent
Very good service
Yes
4 (169 comments)
Review №1
2022-04-25Went to ER after i had a minor concussion and required laceration on my chin. Staff were so friendly and efficient! They handled my case so swiftly even though there were a lot of patients in over the weekend. I cannot thank and commend them enough. My husband and I truly appreciate the care shown to us! We’re so grateful for the wonderful service.
Review №2
2022-05-04Torrance Memorial Burn, Wound Healing & Amputation Prevention Center doctors, nurses, and staff are great. I’m especially grateful for the care Dr. Matthew Reiss provided my son over the last two years. It’s no wonder this hospital is ranked #1 in the South Bay. I’m certain Dr. Reiss is #1 in his specialty. Thanks for your expertise and the respect afforded patients in need. 👏👏👏
Review №3
2022-04-01Excellent care! Dr. Brett and the nurses took great care of me. I had An infection from a cat bite. I wish I could remember my nurses names. All the staff was great! Thank you.
Review №4
2022-03-19I first visited the E.R in extreme near black out pain, and my abdominal condition required me to be admitted right away to the Hospital for a 5 day stay. The E.R was busy with limited seating but moved efficiently. The E.R Doctor. Dr. Brett Lorber was upbeat and ready to help. We both had a basic understanding of my issue and we placed a friendly wager on what the tests would reveal. He had my E.R nurse Dennis install an NG tube in me next. For those of you who have not had this done it is an extremely difficult process that you will never want to go through in your life. If I have to ever do that again I will travel any distance just to have Dennis do it. He really helped me get through it, and motivated me in a dark moment to pull through and get it done. Once this was complete I was admitted to the Hospital. My first Doctor in transition was Dr Kim Nguyen. She comforted me and helped manage my expectations and debriefed me on what was coming next, and then she got me into a make shift shared room. This was very cramped but I was loaded on Morphine which helped me get through the makeshift surroundings. My first 2 nights were difficult and I was a terror on the Morphine. My night nurse Myra recognized this and took me under her wing. She was instrumental in getting my head straight over the next 2 nights. I must apologize deeply to the nurses I lashed out at in pain in my Morphined altered personality. Eventually Myra got me my own room and I started my comeback. My Day nurses Shermel, Jule, & Dania, worked hard with my two Hospital staff Doctors, Dr Mak, and my surgeon Dr. Jim Camel to get me to the finish line. Dr. Mak is a highly capable Doctor who commands the room as good as anyone. Dr. Camel is a local legend and his presence alone gave you confidence that you were getting the best strategy and processes possible. In the end I was able to get out a day early which was a huge relief of stress. If I forgot any other names of the people who helped, just know I am thankful. I have read many reviews on the hospital and they are always so polarizing. I would say step back and breathe before you throw out a negative review once your head clears from the heat of battle. In the end great people are doing their best to get you back up to full strength and cooler heads prevail. I know at times I was miserable and thought the worst. In the end however the Torrance Memorial staff were responsible for my comeback and helped me to help them to help me. If I have one complaint it can only be the constant loud noise of the large doors to various supply rooms etc closing all day and night. Sleep without meds was difficult because of this. I would also like to mention the Xray dept was great and I was there a lot. There is no doubt that Torrance Memorial is the best in LA county, and its not even close. Again thank you to all and I will be forever grateful for the care you provided me and my recovery.
Review №5
2022-04-11This place is so great. I’ve had both babies here and taken them here when “life” happened. The doctors and nurses are always so kind. I don’t have one complaint.
Review №6
2022-05-20No one answers the phone at “Centralized Scheduling”. Holding forever. Message says press 1 to leave a message or remain on the line, but then rings and gives a new message to continue to hold or that they will call back the next business day or as soon as possible, then the cycle repeats. Dr’s office said I have an appoint for Wednesday at 11am, then got a text message from TMMC saying I’m scheduled for 11am on Friday the week after, followed by a second text message saying I’m scheduled for Friday at 1pm. I am not in town on Friday but am unable to get a hold of anyone to correct the appointment. Still holding Friday afternoon since 2:20pm, finally got some to answer at 3:03pm only to be told I need to telll the Dr”s office to contact them for rescheduling.😡🤬
Review №7
2022-06-24I had really bad experience with dr deepjot singh.. one of the irresponsible, careless and unprofessional OB gyn i have ever seen..if you need Ob gyn..never go to Torrance memorial.Dr Singh deepjot and her team,They should ashamed of their behavior ..
Review №8
2022-05-27Came in with a horrible sprained ankle! The staff was so nice and took me back immediately! Dr. Nakkim was amazing! Thank you to everyone who helped me tonight.
Review №9
2019-06-01This is a review for pediatric speech therapy. It is located at West Tower at 3325 Medical Center Dr. 5th floor.We received an appointment for speech therapy in less than a week.The first visit was for a speech evaluation. It was conducted by Suzanne and her assistant.Speech services are professional and fun.Parents can browse in the gift shop or have a snack at the cafeteria. The cafeteria is at the second story of the West Tower. Soup is about $2.80 a cup.
Review №10
2022-01-26My dad was in the hospital for covid and they literally gave him nothing and sent us a huge bill later. He had pneumonia and they didnt treat the pneumonia and told him to come back if his oxygen got low. When I spoke to my dad on the phone he sounded very upset and described it as being a death chanber. He was upset he wasnt getting the proper treatment. Its ironic my mom had the same thing and she was treated with antibiotics and got better