Delivery
Yes
Reinforced security
We got you covered
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Enhanced cleaning
Daily cleaning
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Conciergerie
We take care of you
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Comments (70)
Come early and there will be less people. The employees are always very nice and friendly.
Amazing service! Quick in and out everytime without fail! Regardless of whether I am dropping off packages or shredding documents, I can always count on a smooth seamless transaction. There are UPS locations that are in a closer proximity to where I live and where I work but I make it a point to visit this location for all my UPS shipping needs and services. Prompt greeting with every customer and efficient service to get you in and out.
Very satisfied with customer service and friendly staff I’ve been coming to this UPS location on Gerber for over 2 years Mandy & AJ are very helpful always going above & beyond to help me & my family with any questions we have from receiving Mail and returning packages along with faxing & laminating paperwork & computer assistance. The ups office is always organized & clean as well just thankful we have local ups store with a staff that always willing to help.
The staff are nice but dont tell u an item will cost extra when you expect to pay nothing to drop off a package.
I went to this store to drop off my shipping on my way to a meeting and now I go out of my way to used their services. Customer services are OUTSTANDING and friendly services. The staff at the store came out to help bring my packages into the store. 👍😀kiddos to the great service and friendly team. Thank you for making my day
Extremely convenient The UPS Store with great customer service! Easy for notary, quick shipping and packaging.
Recently went to this location. Remarkable customer service. Both the staff and the managers were super helpful and efficient. They went above and beyond for the service they provide. It is also a very family friendly environment. The store was well organized and neat, was very easy to find things.
Ive lived in the Gerber & Power Inn Road area for most of my life. Needless to say, Ive been to this store on many different occasions. I had a bad experience a few years ago with their notary so I completely stopped going there. Recently needed to do a return for Amazon and they provided me with this ups stores info to drop off my return. I must say the experience was so much different from my last. Mandy is amazing and thats an understatement. Shes super friendly and very helpful and always has a smile. Shes the reason I go there now.
You may be thinking that all UPS Stores are the same and I did too before I came to this one for notary services. Mandy is incredibly friendly, helpful and truly cares. If you have the opportunity i would pick this location over any other UPS, FedEx or USPS. Truly the best experience I’ve ever had in a UPS store! Thank you, Mandy!
New trainee by the name of John , excellent service and very knowledgeable . Will recommend
I came in with my hubby monday morning, to ship out our very first product that we sold for Etsy, and Mandy helped us out. She was super Friendly and wrapped everything with caution! I mean double bubble wrap and bam she placed the fragile glass label also on the outside of the box. Amazing customer service!! Ps I never write google reviews lol totally recommend:)
The Service at this location is EXCELLENT Mandy and A.J. are top notch. They are very personable, kind, and helpful in will do there best to make sure you walk out satisfied. The only UPS store I go to plus they do posters, banners, etc.. I know the service received there will be great. Thank you
This is hands down the best UPS Store I have ever had to deal with. Mandy is always super helpful and they go above and beyond for any of your shipping needs. Whenever I need to ship anything, this is my go-to place.
Do not mail anything from here the recipient wont get it. They claimed that because of covid-19 mail was late. They even mentioned that their own mail from USPS was late 10 plus days. Lies!! I purchased an cardboard envelope and they seen me put two cards in there. I believe they stole it. I was mailing local and its been 3 weeks and the person still has not got it. Not cool.
The best customer service in the town 7 star service. I was going through hard time for applying visa for my kids & have to do many run arounds due to worst experience with Indian Consulate in short phrase 3rd class service. But these guys have helped me out throughout the process for shipping & making copies even they don’t make much from me as I was forced to buy pre paid envelope from the consulate still these guys provided awesome service regardless I didn’t give much business to them this is true human touch & best experience ever in my life no words to express my gratitude towards them (Owner 2 all employees) seems family business & what a great family kudos to you guys...
I came here for the first time for my printing needs. My prints have always been very neat and service is very fast. The staff is very friendly, they welcome you right away when you enter the door. I would definitely recommend this location for any of your personal or business needs.
Every time I walk in to get my mail, Mandy is always so cheerful to greet me. I’ve seen her interact with every single person the same way. There is a special charm about this place and I’m so glad I have my things come here. It’s such a great place that I moved to Oakland and still refuse to change the address. I will continue to come to Sacramento because I actually love the team. I swear if you want to gift cookies to any mail service, it’s these folks right here. Very respectful, and they even go out of their way to accommodate if they can. I truly recommend this over the post office for sure. This is a winning team. Get with em.
Went to pick up my fathers death certificates, you know important legal documents, to find this location closed 45 minutes early with a handwritten sign. What a complete lack of professionalism and a total disregard for their customers. Anyone who comes to this location, seriously pick another one.
I visit this store few times a month to print ans make copies for my business needs. The owners there are always friendly and quick to help.I began to use their email service as they told me, I can Email them ahead of time and they were able to have it ready for me! That saves me plenty of time. The owners here deserve your business!
Sending a last minute package, trying to find someone to ship it. Fedex last shipping is at 4:30. I talked to a rep at 4:25 while I was at the light he told me I would make the shipping time. I got there about 4:26 and walked out at 4:27. Last drop off is at 4:30 not 4:25. The truck had been there and left already. So on my way to the airport I call UPS store and a delightful voice came over the line and gave me time to make it to her store to ship my package out. Thanks.
Dropped a package off there and it sat in there office for 11days before getting shipped out. Staff did not seem knowledgeable. Definitely will NOT ship from this office again.
A positive experience every time I need their services. They are quick and accurate, also more helpful than one might expect. Tried the Loehmans Plaza store recently as I was close; clerk was not helpful and wasted my time. I wont try another store.
I went to get a notary done. it was a very important paperwork. usually the ups stores charges only $10, they charged me $15 . way over priced. when i went to submit the paperwork to the bank, came to know that their notary was expired. i was shocked. I called and talk to three different people including the owner, they were not ready to help me out. they wanted to charge me again for doing the notary. i will not go back to this store again.
These guys will help you with anything shipping/packaging related been coming here for all my shipping purposes and they have always saved me time and money. Very nice staff.
Today I recieved 5 STAR treatment today at UPS ON GERBER!! I got my packages taped which normally requires purchase but they took care of all my needs they’re the best fast friendly and efficient please come here!!
AJ was so professional and helpful. He understood exactly what I needed. He definitely made my visit to this store the best! This will not be my last visit to this store. I would like to recommend this store only. Customer service at this store is A plus quality!
Super nice staff, they are always willing to helpYou with best shipping options. We have a business mailbox and always notify us when packages have come or special pieces of mail arrive.
The service is fast and friendly. The owners are always very helpful. Get a box with a street address here and you will like the service. You can call to check if you have mail before going over to the store to get your mail.
Excellent people, awesome place. I usually go there for internet surfing and my experience has always been fantastic. They provide amazing customer service. I really appreciate their services. Keep going people 🤘🏻
My favorite UPS store in the US! AJ and his colleagues are always very friendly and efficient, making your a better day!!
Very professional and friendly. They were fast and did their job well. I will definitely use this UPS Store again.
They guy that helped me was great got me hooked up and out the door in 3 mins tops will definitely come back if I need anything else. Top Flight service.
Really good customer service. Even better it’s a family owned store ran by husband wife duo. Fast ,efficient and answered all my inquiries. Will keep coming back
If I can rate it 10 stars I would! Excellent customer service, the two joyful workers made our time there quicker and easier! 10/10 would recommend!
This is the best store. They are kindvery conciderate. They treat everyoneWith respect and cordercy.Simply the best!
The owners of this store are extremely nice they take care of me every time I come in to the store always polite and handle my packages gently love coming to this store
Literally 4 times more expensive to print 32 black and white pages off of email at the store versus Office Depot 1 mile away. And 3 times more expensive than the UPS store off of Bradshaw.
The staff is friendly and cooperative.They will listen patiently as to what you need or if you have any doubts and questions regarding anything.
Great customer service. In-and-out quick and efficient.I highly recommend this location for their level of knowledge and expertise for fingerprint and Notary services.
Very welcoming environment and great customer service!
Mandy is amazing. She was efficient, friendly and very knowledgeable. I was in and out very quickly. Thank you Mandy.
Terrible manager was very rude and inconsiderate didnt want to help us was bothered by the fact we were there and tried to help other people who were after us in line
Extremely convenient!! Went there for fingerprints!! In and out very quick !! Great service. Keep up the good work guys !!
This is the best UPS place in town. Owner and staffs are very friendly.
Every time I have done business at this store they have always been very friendly and fast
Probably the best ups store in town! awesome customer service!
Excellent store, feels like walking into a good friends house with how nice everyone is
They are always really fast and have great customer service. They are always super nice and helpful.
Excellent service, knowledgeableAlways meeting customers needs.I am always satisfied 😊
This is The Best Printing Store In Sacramento Area!!!!Great people Great Service!!!!I always come Here!!!!!!!! Ask For Mandy !!!!!!
Lost my package and never called me back, terrible experience, will never drop anything here ever again!
Always pleasant service. Good parking lot access.
Great customer service and very helpful people with affordable prices
The owners and staff are very nice people and they provide the best service!!!
Very friendly and professional staff 👍
Internet was down, unable to do anything. Very frustrating! Complete waste of time with no resolution.
The lady was very helpful andinformative.
They are nice and friendly.
Good people good service
Phone service bad
4.4 (70 comments)
Review №1
2021-08-22This is one of the best full service packaging and printing centers I have used. The staff are friendly, knowledgeable and very helpful.If you bring in items to ship, they will find the best size box and package your items for you at least cost for size and weight with no additional charge for service. They will print out shipping rates so you can compare costs for ground, air, next day/ 2 days plus for your shipment.I went in today and was out within 10 minutes. Services include packaging, shipping, copying, computer service, shipping products, private mailboxes and more.Wheel chair accessible and parking 🅿️ close to store front. You can expect a great experience at this location.
Review №2
2022-03-29Staff went above and beyond the call. My phone’s battery died. They put the phone on charge.hooked me up with their Wi-Fi n my tablet and walked me through printing out 3 different projects containing like 30 pages. Sales lady was extremely helpful with letting me find the documents and then took over when needed in downloading them and printing them.One of my projects requires a notary and they do that too! All that and friendly too!
Review №3
2022-04-15The owner is absolutely amazing. Such attention to detail and compassion for her customers. I highly recommend using this UPS store. Fantastic people, providing fantastic service!!!
Review №4
2021-06-13First and last time I would go here. Be aware of location of no name tags. They’ll be rude to you and threaten to charge you for using their tape. Unheard of 🤦♂️. I had instructions from Amazon to place labels on my package and didn’t have the time to tape upon arrival. I just came from another location to print the Information to place on the package and he insists that it didn’t matter(he must not be up to date with new procedures) or maybe he worked at Amazon years ago. Where’s the customer service in that when you have someone telling you otherwise and the instructions state that all documents must be on the package or it wouldn’t be accepted. Horrible, I even tried to show him the instructions I got from Amazon and he continues on about just come back and make sure it’s tape first .. what!? That’s why I’m here. They best put up a sign next time that they charge for tape use. Again, I’d walk out if these employees carry no name tags. Tarnished the good UPS customer service.
Review №5
2022-08-23I feel very welcomed. They are very accommodating and helpful. I am satisfied with their service.
Review №6
2022-01-08Disclaimer: I tend to write positive reviews with a dash of self-reflection.Today, I visited two UPS stores: UPS on Florin Road and UPS on Calvine Road. I had an I-9 for a prospective job that needed to be completed by a Notary Public. I have worked many jobs and had never seen something like this before so I was wont to believe the feedback I received from the Calvine and Florin Road location. With that having been said, I can understand why the first two stores werent sure how to support me. I do appreciate the first store referring me to the Calvine Road location. The Calvine Road location said that what I was asking for which was I need to have my I-9 notarized was illegal, which is a correct statement. So, I learned that my wording was asking for them to break the law. They did say that they could complete page 2 of the I-9 but could not complete the final page which was not part of the legal document of the I-9. I learned that word choice did and remains to matter. Read on for more clarification.I went to my car and stared at the paper, knowing that my company has moved forward hundreds upon 1000s of candidates in the state of California in spite of being a Florida-based company. So ... I called another UPS store, this Gerber store location. I explained my situation and suggested that perhaps I was in the wrong and had the wrong form. Turns out not too long ago, this store would have turned me away, too, were it not for another customer having a similar request. To confirm they could help me before driving their way, they requested I send a picture to their stores email. I sent it to them and they offered to stay on hold or for me to call back, which I thought was kind considering they had a line out the door and differently-trained staff present (I later learned).I showed up and they took care of the paperwork without a sitch. I guess this kind of paperwork involving a notary seal is very fresh for Notary. Just be aware that the I-9 document itself cannot be stamped upon, however, the additional page your company provides, may be able to be.Long story, short -- I learned I am still very impatient and I learned that paperwork is evolving to make it more efficient to hire people faster.I hope this posting helps another person with the same situation I was in. It will save you time to call ahead and persevere to email locations if you want support. I included a picture of the form my company provided me that was an additional page that is apart from the I-9.Also, thank you Mandy. Very much.
Review №7
2020-10-17Is the BEST CUSTOMER SERVICE Ive received in a long time. This UPS store TRULY knows what is means to be Customer oriented, great friendly, professional customer services with consistency. I used their printing, shipping and packing services separate times and the services were outstanding! It made me feel special to received such a great service.
Review №8
2020-10-17I have been an e-commerce business owner for a 5 years now and have used many carriers to ship my orders. Over time I noticed that this UPS Store has been more reliable than any other carrier in the Sacramento area. The owner and manager are incredibly helpful, professional and knowledgeable in all aspects of the shipping business. I have completely stopped using the US Postal Service due to an unbelievable amount of delays/late shipments that they have attributed to the current COVID situation. I have never had an issue This specific UPS location to date; and for this reason I have made this location my primary location to ship hundreds of orders a month through them. The quality of service is EXCELLENT!
Review №9
2021-10-25Amazing customer service!! Both the staff and managers are very friendly, they go above and beyond to help you out. It’s a very family friendly environment and the store was very organized and neat.
Review №10
2019-06-20I use UPS shipping for my personal business, I happened to be in the area and needed to ship a package. I am so glad that I walked in to this UPS location! Mandy and the rest of the staff are so friendly and go out of their way to make sure each customer is taken care of. I have made this store my main shipping location, it is worth the drive from Elk Grove. A big thank you to Mandy and staff for always greeting me with a smile and taking care of my shipping needs.