Delivery
Yes
Reinforced security
We got you covered
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Enhanced cleaning
Daily cleaning
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Conciergerie
We take care of you
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Comments (34)
I am always greeted when coming and going at this store. The store is always clean and organized. Fast, friendly and caring associates alwaysReady to help. Ive had a PO BOX there for 6 years now-that speaks for itself. Thank you. I alwaysRecommend this store😊
The staff here is second to none... Always the most patient and friendly ,even when beyond busy. Very happy customer here!
I mailed off 2 envelopes that had 160.00 in gift cards in them. They were stolen from this location. I called over and over with no resolution. There is a thief at this store and I would advise no one to go here ever again!!!
Customer was not wearing a mask this morning and it really upset me to know the store was not enforcing a mask wearing policy...store should be fined or shut down!
Bad service they damaged a play station 4 I lost $ 310 because it arrived damaged Amazon did not pay me nor I l seller that bad honda be careful
Nice and cute ups store with lovely staff, they were so friendly. I used their services today and they were just awesome and no wait time at all.
Mari went above and beyond for us.. Other staffs were nice also. Keep it up guys.
Very poor inadequate customer service today4 employees ,no one would help me with with color print 11 pictures. They had no problem taking my money for a fax and items I purchasedI asked for manager and was told no manager.i have shared my visit with 3 others in my retirement area.
I love their service everyone is so helpful and respectful and I was only there once lol
Very fast and efficient
Besides the older blonde women who work there the female employees tend to be careless with customers who do not appeal to them .
Service with a smile even when slammed. Very pleasant staff, fast, efficient. Even tolerated my dumb jokes. Thanks ladies!
Excellent customer service kc + cristal was like a family to me thanks a lot guys and keep the hard work pleas promote them and rise 😂
Amazing service save my life awesomeness friendly people and kind:)
Very rude,arrogant and disrespectful management. Try to explain a situation and was cutoff disrespectfully.
They go as fast a possible, covid bs doesnt help
There is a thief in there, so just be careful. New in town but I know now.
Jhol was cool and informative Dorsy wasnt friendly.
They let everyone in line before me thanks Marcos
One of the better UPS stores.
Friendly and quick service
Worst UPS store
Great service
Friendly staff
3.7 (34 comments)
Review №1
2022-02-02Jayla was the most sweetest patient and helpful associate today. Actually the entire staff this morning gave me hope that customer service does still exist since the pandemic. After having a completely horrible experience with my local post office on Camino Media 93311 with Stephanie (aka “I Don’t Know” Nuthins who was in the clouds on the last stall closest to the employee’s entrance) Jayla went above and beyond to get my shipping order off without a hitch! Kudos to the entire staff this morning 2-2-22 @ 11am
Review №2
2022-02-26I needed last minute notary today, and it was already 5 pm. I was in disbelief that this place really does notary, but they do. The staff was helpful and friendly and the experience was all around great. It only cost me $15 to notarize the document, while other places charge more.
Review №3
2022-02-16I had a bunch of packages that needed to be returned and I haven’t had the best experience with the other UPS locations, but Feorela was super nice and easy to get along with! Definitely my preferred location from now on
Review №4
2019-11-15Always friendly and professional. I prefer this store to USPS, and FedEx Ground. The employees here are very helpful and personable. Today, they helped me do an Amazon return in which I had made a mistake. Even if Im only dropping off, they still greet me with a smile and ask how I am. I give this store 5 stars! :)
Review №5
2021-01-24Ive had excellent & awful experiences here. Its an exercise in tolerance. If not expecting much itll do. One longer term member was best to work with, thank you to her. Others shouldnt be in cust. serv. arena.
Review №6
2020-12-01The people that have written negative comments about this place are right on par.This place has been in this location for many years and should be way better with customer service and going out of there to help you.I have now found the one on Panama lane near Stine to be way more accommodating and I commented them on that.
Review №7
2020-02-28I bought a computer from QVC. It was delivered and a tag was put in the WRONG box. That person turned in the tag, signed for MY package, and took it. Manager couldnt care less. Said her employees always follow the rules and asked for a photo ID. If that were true, the package would still be there. In 6 years I have never once been asked for my ID when I pick up a package. Beware not only did the store misplace the tag, the person whose box it was put in stole my computer!! Again, manager couldnt careless. No one seems to be able to do their job anymore and what does it say about the person who signed for a package that wasnt theirs and kept it. Sad
Review №8
2018-07-05The employees at this location are always very friendly and helpful. I usually mail packages for returns and my labels are already printed by Amazon or ATTUVERSE. Today I had to mail an envelope to the United Kingdom and I was very concerned on the time crunch. The employees worked to make sure that my needs were met and questions were answered. They kept me calm when I was worried.
Review №9
2017-04-10The front desk is riddled with incompetent employees who clearly receive little to no training before starting on the job. The customer service is non existent, and theres nothing but problems with no solutions here. Prices are constantly changing with no explanation. Seems to me like a monkey would be better equipped to handle the simple tasks of this job.
Review №10
2019-07-13I sent a package to my daughter across the country. The UPS people at the other end screwed up and said they had tried to deliver it when really it hadnt even made it out of the warehouse. The people at the White Lane store, especially Brielle, got them to admit their error and reroute it to a different state where my daughter was headed the next day. They wanted to charge me for changing the shipping address but Brielle wasnt having any of that. I really appreciated the store going to bat for me and correcting an error that wasnt even their own.