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Phone: +1 714-999-1435
Site: https://locations.theupsstore.co...
Opening hours
  • Monday:9AM–7PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–5PM
  • Sunday:10AM–3PM
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3.8 (29 comments)

Review №1

2022-08-23

Sent a box full of UPS packages to this location. I called in ahead of time to make sure it would go smoothly and Carlos gave me some instructions for the label. When the box arrived everything was scanned into the system without any problems. Excellent, trustworthy service.Thank you!!!

Review №2

2022-06-02

Im a regular this place, going for my Amazon return.They have friendly and very professional staff, and great customer service.

Review №3

2022-05-22

They charge 8 dollars for amazon return empty box which we throw out in the garbage. Very bad service and rip off

Review №4

2020-07-24

The man that claims to be the owner of the store has THE WORSE customer service skills EVER! he talks over you as you are trying to explain what you are trying to say. He has ZERO knowledge of how to communicate politely to the customer. He offers NO solutions and makes it seem like YOU are the issue and not them. STAY FAR FAR AWAY from this store. ABSOLUTELY UNDER NO CIRCUMSTANCES GET SERVICED AT THIS LOCATION!!!!

Review №5

2020-06-30

I have yet to receive any package from ups. They’re always sending the packages back to the sender without notification. The site is difficult to navigate through to answer questions. I now have another package that was “out for delivery” then changed to “delivery change requested” within an hour of departure. They rely solely on you to check for their updates and changes.

Review №6

2018-05-11

I came here after the first UPS stores notary quit and left them without a notary. This location, while 1.5 miles further from my office, will always be my UPS Store of choice. Very friendly, very well staffed, and very efficient.

Review №7

2016-06-25

Arrived there at about 2PM on a Friday and was immediately greeted with enthusiasm. I asked for a dolly because I had 6 boxes for a total of like 250lbs. They offered me a smaller dolly and asked if I needed the larger one. WHen I said I can just make two trips, no problem, he brought the smaller one back and brought out the larger one.It was Quick and painless. Decent vibe and clean and organized.The ONLY reason I gave it a 3 star rating is that I had a small box that I considered fragile. Nothing irreplacible or anything, and I did pack it well with a lot of cushioning, but the worker stacked heavier boxes on top of it and didnt immediately remove them when I asked them to.It took a few times of mentioning it until boxes were eventually stacked on the large dolly again.Perhaps this review warrants 4 stars instead of 3, but I consider the care of our packages to be very important and thus 3 star rating.If the worker had not done this, then this would be (without a doubt) a 5 star rating. If he had fixed it the first time, then it would be 4 star...but as it took several times of asking, I feel it is appropriate to make it a 3 star rating.

Review №8

2016-12-21

When I walked in, the employees were having a hard customer service issue.We were patient, but when it was our turn, it took forever.Brought in two packages pre-packed and it felt unbelievably awkward and slow.Does that make you happy? Every couple minutes was very odd to hear.Then I understood why the customer before me took everything they had packed, pulled it all apart and left.I left much older than I had walked in.

Review №9

2020-12-11

Some of the workers here at this location are extremely lazy. One in particular i believe is name Roger. The dude literally stands there and does nothing, doesn’t ask if anyone needs help or assistance. There was a lobby full of people and he didn’t help ANYONE and was doing absolutely nothing... I’ll keep coming back but don’t ask Roger for help he is literally the worst. Not like he’ll even help in the first place...

Review №10

2017-10-06

One of my favorite UPS locations. The person in charge is super friendly person. Other associates are helpful as well. Keep up your good work and friendly service :)

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