PostalAnnex in Chula Vista

Review №1

2020-02-28

I attempted to return a book to my university. The package had postage paid, the address and BARCODE for tracking affixed. I assumed I could just drop it off and my children and I would go on with our day. Rather, I was turned away and directed to the Post Office as they could not scan (or attempt to...) the label as it looks different than the lables they have. I went to the PO, stood in a long line and explained what the boy said at the annex. The manager there apologized that my time was wasted and said it should have been no problem.I called the annex back to advise the of the error and was smugly told that they don t scan QR codes.Well...I had a BAR code and do not appreciate my time being wasted. We are new to this area and this annex is close to home, but I dont mind driving further to go elsewhere to experience professionalism and decency.

Review №2

2022-02-05

Very good customer service. U-Haul rental. Clean and ready.

Review №3

2021-05-08

Front desk employee asked me loudly at the top of his lungs if I WAS SHIPPING ROTTEN STUFF.. Right in front of other customers. I ship fishing equipment, not “rotten stuff.” The manager was right there and she didn’t say anything about it. Extremely unprofessional to say the least. Absolutely embarrassing and insulting to my business. Never setting foot in this unprofessional establishment ever again. I don’t usually leave bad reviews unless warranted, but this was disgusting behavior.

Review №4

2019-06-06

The people here are so kind! They know everyone by name, they reuse shipping materials to save. I have had some not so great mailbox experiences and this place is like visiting a friend. They go above and beyond, always smiling. If there were more stars to give, I would give it. Im going to miss them when I move!

Review №5

2020-08-28

Dont go here for notary services. These people presume to tell you what is appropriate to notarize and what is not. We had an important document required by the county and they wouldnt help. Go anywhere else for notary services.

Review №6

2020-04-07

I used to like this postal annex until they told me they dont have proof of me dropping off a very large and heavy box to them to mail out. Now it is not scanning in anywhere and they say they cannot help me, now I cannot get a refund for my return. They show no evidence of the tracking number in their system. As far as they are concerned it never happened. They have failed me.

Review №7

2020-07-07

They are so nice and reliable at this location and I just wanted to give a shoutout to a great local business!

Review №8

2021-10-27

Best neighborhood office and postal store in this area

Review №9

2019-01-24

I came in for a live scan today and it was a quick and painless process, no longer than 15 minutes and I got two copies of the confirmation. Thanks!

Review №10

2017-05-27

Very helpful and friendly. Reasonably priced and convenient location for me.