The UPS Store in Arcadia

Review №1

2022-04-19

I am a regular customer at this local UPS store for printing and notary service. The owner who is also a notary notarized a government document. I spent almost $10 mailing this notarized document to county and county rejected it saying notarys writing is illegible. I went back to the store and asked the owner to rewrite his handwriting and told him that I wasted money on USPS priority mailing and what he can do to help me. He just shrugged and told me that he will not do anything for his negligence. He has notarized for many years and no one complained. I told him the fact is county rejected his notarized document. He simply would not do the right thing by offering any credit and free shipping. That is not a good customer service from a store owner.

Review №2

2022-07-21

My new favorite UPS store. I dropped off a package in the evening and the owner held the truck to hand it off. What great service!!!

Review №3

2018-12-22

They understand perfectly that theirs is a service business. I have absolute trust and confidence in them to handle my business and personal UPS and postal needs. I’ve been using them for years and find it wonderful to see their young adult children helping and carrying on the high standards too.

Review №4

2021-01-21

They are slow even when there is no business here. I dont know why but thats just the way it isedit for 2021: They charged me $2 to print something out. I think that is way too much money for a piece of paper. Customer service is also terrible. I will be purchasing my own printer and will never return to this store again. Thanks but no thanks.

Review №5

2021-11-14

Two male works there. Bobby helped me. But not so pleasant to deal with. He asked for package for items cleared marked online as no package or label needed.

Review №6

2021-01-08

Terrible. I dropped off a package for Amazon return and they never processed it. Had to waste my time dealing with Amazon for this return. Was very troublesome since I was returning a gift.

Review №7

2021-06-22

Very unhelpful in a attempt to return a item from Amazon. I will never return to this location again

Review №8

2021-02-20

Terrible. You need pay $2 first then you can print. Really bad service!

Review №9

2018-07-20

Good and fast service! Came here after I was frustrated with the local USPS... thank god there’s a decent alternative!

Review №10

2019-11-13

I would give it NO stars if I could. Rude and awful people and NO CUSTOMER SERVICE. Will never go there.