Phone: +1 619-271-0166
Opening hours
  • Monday:8:30AM–6PM
  • Tuesday:8:30AM–6PM
  • Wednesday:8:30AM–6PM
  • Thursday:8:30AM–6PM
  • Friday:8:30AM–6PM
  • Saturday:10AM–4PM
  • Sunday:Closed
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4.9 (36 comments)

Review №1


It was my first time at Postal Annex, the lady there was so helpful, she explained everything so clearly. I chose one carrier but she weighed my package and offered me another one which was cheaper with a big difference. From now on going to send all my packages through Postal Annex. Thank you for the great experience

Review №2


Absolutely amazing service and prices. Definitely have earned a loyal customer so long as Im in cali.

Review №3


I went in yesterday (12/12) to mail packages for Christmas. Debbie took her time packaging my gifts properly and gave me the best option for shipping my items. Despite being a Saturday in December during COVID, all of the employees took their time and care with big smiles on their faces. (I think. We did all have masks on! Ha!) I really appreciate the care and attention I received and I will continue to use this Postal Annex. Thank you all and Merry Christmas!

Review №4


You’ve got to visit this store!! The staff is so friendly and helpful and their gift selection is out of this world!!!

Review №5


Don’t usually leave reviews but this business deserves it!! Amazing customer service, they make it incredibly easy to send off passports, packages and mail. I prefer to go here to send off items over the actual post office. 5⭐️.

Review №6


With all the difficulties with the USPS because of the COVID-19 Pandemic, this Postal Annex simply takes over for them in numerous ways. “SUPER” Friendly Staff. They treat You like Family. They have a lot of services & items that the USPS doesn’t have. Super Fast Service & Great Knowledge of the Postal Services. Attention to detail. Conveniently located with plenty of parking.

Review №7


This place is amazing! The owners are also the operators, and they take the time and effort to make your experience positively memorable. I prefer to drop my packages here vice the USPS office. The atmosphere in this store is very inviting, which is reminiscent of a time when a customer felt appreciated as soon as they walked through the door. I am truly a “Happy” patron of this “Otay Ranch” Postal Annex.

Review №8


I just want to say that I love coming to this Postal Annex I still laugh each time I go there. But thats just not the biggest reason. These ladies are so very helpful with great service they provide, also laugher and clear joy., I had gone to one place to get business cards I waited for over two weeks and there were still no cards. But when I ask Deb, and with no hesitation she said sure no problem, I tell you if not for a minor detail with the system she would have had cards in my hand that same day. But I did get them the next day. Totally awesome, so as you may now know this is where I will be getting all my business cards printed up or until that move or something, but they better not.I going to reach back a bit, I had a few losses in my family, and I had a few plaques made to send to my family back east, and Deb and Heidi were so very helpful and kind to prepare my plaques to ship out. Some was made with glass, they insured that they would get there in one piece & they did. My family commented on how well they were wrapped, great job always. They treat everyone who walk through there door like family smiling and hugging, you cannot help but come back. Very kind. Thank you all for being in this location and taking care of me and so many other that you touch each day. Keep smiling and Bless you all once again. Im sorry there is not enough stars for you all. Stay blessed. Thank you.

Review №9


Above and beyond! All staff including the owners (two sisters) and unbelievably courteous and diligent. My dad would always say that businesses aren’t polite anymore. Well this is a flashback to the days my dad remembered. I wish I could give them 10 stars, they deserve it.

Review №10


The women at this postal annex are super helpful and very kind. This review is well overdue because last year Debbie K actually saved me $100 by going above and beyond and calling the Passport Office for me when I thought I had to resubmit everything and pay again for a bad photo printing error. They are timely and pleasant, personable, excellent human beings.

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