Wheelchair-accessible entrance
Yes
Reinforced security
We got you covered
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Enhanced cleaning
Daily cleaning
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Conciergerie
We take care of you
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Comments (28)
Two years ago this location inserted the Paragard copper IUD for me and all was fine until two months ago when I began to have complications. I felt a pain in my side and was bleeding heavily for 10 days when I came in to ask them if they could ultrasound and see if the device was perforating my insides... well they said there wasnt enough evidence that I was in danger and they didnt want to waste the resources on me so they SENT ME AWAY. I kept bleeding heavily for another week until I thought I was dying and my GP got me an emergency apt at a real OBGYN. They gave me an ultrasound and GUESS WHAT THE IUD HAD PERFORATED and had to be removed. I know they are stretched for resources but this office inserted the device and they should be responsible for treating patients who have complications. DO YOU EVEN CARE IF YOUR PATIENTS ARE IN DANGER?!?!?
They are so slow. When you come you should planned to be here all day. Took me more than 2 hours to get a depo shot.
This Planned Parenthood saved my life. A doctor here noticed that my throat was enlarged, and she drew blood. The results showed that I had a hyperactive thyroid that had gotten out of hand. If she hadnt noticed this, I dont know where Id be today. I am on medicine and feeling better then ever. I am so grateful that it is there and that it does so much to help those of us who go there for healthcare.
I want to be a part of Planned Parenthood - Pasadena Health Center. I assure the Organization that I can be a good Fund Raiser and Donation Developer.
My girlfriend needed pain pills for a condition and they offered refill and she clearly needs two perscriptions. Her inconsiderate doctor told her to tough it out despite being in agonizing pain. To that doctor could have helped my girlfriend, you dont deserve to be a doctor.
Good place but they need to learn how to answer the phone. I called for a whole hour 3 days straight and nothing, this ALWAYS happens Ridiculous !
I had a horrible experience the nurses were soo rude. The wait was soo long almost 2 hours!
Very polite, intelligent people from a-z. Waiting was less than 20 minutes, after 4:00 pm. Thank you for being there for us! God bless you!
The walk in clinic supposedly started at one. But they didnt open the doors until one and it took until 1:30 to call their first person back.
Kind and helpful. But setting an appointment is pointless here. Im always waiting an extra 30 mins+....
The nurses are always so nice!
Very good service, extremely helpful and empathetic towards my needs
I was almost 3 hours in here with oppoinment ridiculously waiting room to waiting room
Professional. Respectful. Caring. Very helpful.
Very helpful healthcare professionals.
Staff was SUPER nice
Good service
Excellent attention, very friendly and attentive I always like to go in Pasadena very professional, Dr. Veronica one of the best !! 💯
3.4 (28 comments)
Review №1
2022-04-18Staffs are nice but the wait time is ridiculous even with appointments. My first appointment visit made me waited 2 hours, and on the same day I made my second appointment. I called off work to my second appointment, but they messed up my appointment and saying I never made appointment. Like hello I even put it in my calendar and call off work one week prior. So anyways they schedule me to my 3rd appointment. I’m waiting for 2.5 hour now, I ask them how much longer do I have to wait. They said the physician went for lunch. And I ????????????? Why would they schedule patients on their lunch time. Or at least let me know the estimated wait time, so I can get lunch too???Just keep in mind that the average wait time here is 3 hours. Heads up everyone
Review №2
2021-04-20I have never had a more patient forward experience in any medical facility in my life. All of my concerns were addressed, I did not feel awkward or strange at all (and I’m very prone to feeling awkward) they even had a trainee working with me and he also made me feel incredibly calm and taken care of... I went in scared and vulnerable and came out feeling supported and self assured.Follow up. Still happy with their service. Amazing.
Review №3
2020-11-13Whoever manages this location deserves a raise! My experience today was nothing short of excellent. The facility is very clean, efficient, and front desk staff are quick and helpful. The two medical professionals (Nurse and Nurse Practitioner) who helped me during my appointment were friendly, knowledgeable, and made me feel so comfortable. They both had great bedside manner which makes all the difference during a medical appointment that can feel scary or anxious. I was truly impressed from start to finish. And what PP visit wouldnt be complete without the nutjob holy roller protestor trying to hand me a pamphlet in the parking lot! Had to laugh at that, but if you can get past the idiot(s) outside, Id recommend this PP to anyone!
Review №4
2019-06-24I used to love this place and the usually kind staff. Dont be even think of being even 5 minutes late or they will cancel your appointment, but you can sometimes wait 2-3 hours for them. They had a choice whether to let me in 4 minutes late or not and Im guessing since they were closing in 30 minutes, the Dr didnt want to see me and go home early. You make the call if you even want to deal with all that.
Review №5
2012-02-10I just got back from my appointment at the Planned Parenthood in Pasadena, and I am actually giddy with how positively wonderful it went. I had never been to a Planned Parenthood before, and was really nervous to go, but my experience definitely exceeded my expectations. I was able to get an appointment only a couple days after I called, and was informed on the phone to expect for the whole trip to take 2 hours with wait times. This may seem long, however it is a free clinic, and I am impressed that the wait time wasnt longer (Id been to clinics while traveling in Europe that are free and government funded and had to wait as long as 8 hours). My appointment was in the smaller building, and I had the most wonderful staff that I met with, from the initial nurse who took all my information and my blood draw, to the absolutely fantastic nurse practitioner - I think her name was Adrianne or Adrianna - who went through all my various options and was incredibly helpful and pleasant in answering all my questions. It was wonderful to be able to talk with the staff about various issues and concerns, and I definitely felt cared for. I have no idea what the staff in the other building are like, or what this place has been like in the past, but all I can say about it now was that I could not have hoped for a better experience, and that it was far and above my expectations. I really appreciate everything they did for me there and everything they do for the patients they receive.
Review №6
2019-05-23I have an appointment at 530. It is now 630 and I am still in the waiting room waiting. I don’t understand how you can have such disregard for my time. I inquired on how much longer it would take and was informed I have to wait another 20 minutes. So a total of one hour and 20 or so minutes waiting ? Not pleased. Not happy . if you can’t meet your appointment times and I’m ok with waiting 15-20 minutes tops in waiting room , please don’t schedule me big disappointment in your service.
Review №7
2017-10-27I was super terrified to go to any planned parenthood based on these awful reviews on google. I finally decided to call and the Pasadena office answered (mind you i was thinking about going to the Burbank one, and that one has pretty bad reviews) the lady on the other side of the line was absolutely helpful and she had such a sweet, caring tone. I decided to make an appointment to that location and let me tell you guys, best decision ever!! EVERYONE THERE WAS SO PLEASANT AND CARING. The OBGYN was training a futrue OBGYN, which made me a little nervous to have both of them in the room but they made it so pleasant and easy. They were the best doctors ever!!Thank you planned parenthood for your services. I dont know about the other locations but you guys are superb. 💖
Review №8
2015-09-25My girlfriend needed refills for birth control so target helped her set up an appointment there at 1pm.. Well I hope your not reading this review to late. Their was a line of people outside the clinic. It will take you an hour. (1hr 30mins for us) to see a doctor regardless if you have an appointment . And no help afterwards. See if you can get help elsewhere. Just go to another clinic your insurance recommends.
Review №9
2021-10-29Takes over an hour just for a pregnancy test? I had an appointment so I’m not sure what the delay was but I’m very irritated.
Review №10
2021-08-10Great staff and service. They made my experience a relaxed one, and were incredibly friendly / thoughtful. Thanks so much to the amazing staff here.