We got you covered
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Daily cleaning
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We take care of you
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So glad I stopped here! Needed 2 watch batteries replaced and Paul replaced and set the time and returned both to me, in less than 5 minutes! Also, he only charged me $5 each. Great value and service!
I have been hesitant to write a review for a long time- I know reviews can impact businesses, but in this case people need to be aware.I sent in several vintage watches for service- and for the price, I was expecting high quality repair. When I finally got the evaluation, I was told a wild story about one of my dive watches having a paper clip stuck in the bezel when it arrived and that the wire inside the bezel was incorrect. The watch had never been tampered with, especially with a “paper clip” and was 100% original. Then, I was surprised by their lack of knowledge and experience when they incorrectly identified parts to one of my chronographs. What really pushed me over the edge to write this review was when I sent one of these “serviced” watches to a friend and because it wasn’t working correctly he had his watchmaker look at it- it looked as though nothing had been done to the watch at all, the movement was very dirty. I would not recommend this place to anyone.
Absolute best watch repair place. So fast and good at what they do. Great experience. I was referred here and this will be where I go from now on. Prices? Also great. Go here for all you watch needs.
Excellent, fast service. I had a link added to a high end Seiko (time to lay off the cup cakes? ) And a battery to a not so fancy Bulova, out the door in 5 minutes. My first exploratory visit, not a fancy shop not a fancy area, but quality, fast, not pricey. Ill be back.
Recently got back into watch collecting and wanted to get some of my old watches tuned up with new batteries and bands. Researched online and saw all the good reviews about this location. Initially there was a little confusion on the services I was asking for, I got frustrated and thought I was going to have to leave without being serviced.Raimond came from the back to assist me in my request and was super informative and helpful. He replaced three batteries in under ten minutes and even did two band swaps for $30 ($5 per battery). I’m very happy to have these sentimental watches brought back to life. I told him I will for sure be back in the future to have my other watches tuned up.While there I noticed they had a huge selection of new seikos & citizens, as well as a large selection of used watches from $25 to $75.
I was in Pauls shop on Thursday in need of a watch repair. One of the pins had fallen out and needed to be replaced. He looked at the watch and replaced the missing pin as well as replacing the pin on the other side because he said it looked like it wasnt going to last much longer. When he was finished he said have a nice day and didnt charge me a dime....what an honest and professional guy....I appreciate it Paul...if you ever need any chiropractic treatment call me anytime....take care.Marc
Dealt with the father/owner, extremely knowlegeable, pleasant, and a gem to the watch community. Had 3 batteries replaced, installed a pin for my wife’s watch, reinstalled original bracelet on another watch, plus, retimed/adjusted my automatic and mechanical watches all for $20, thank you much for your service sir. Will be back for servicing my ETA soon. Just wished he was out here in Rocklin:) As a bonus, it was nice chatting with you sir about Eastern European history.
Honest to a fault. Great work. I’ll be sending another Omega soon.
MY VERY HIGHEST RECOMMENDATION! This Father and Son team are the best in the Sacramento area! My Ebel watch kept stopping. Another repair place told me that the watch had to be fixed and it would cost $3,000. I contacted Pauls watch repair on email, and got responses immediately. They said they could probably repair, or if it needed, replace the movement for a few hundred dollars. They looked at it and found that the battery was not making proper contact inside the watch! They found a correct battery size, and for only $5 fixed the problem!!! They also tweaked the bracelet as I asked, and it too was only $5. These two gentlemen are the kindest nicest guys you could ever hope to meet, and they are absolutely incredibly talented, and mega experienced. I will never go anywhere else, too bad this is only five star review as I would have given them a hundred!! THANK YOU PAULS WATCH REPAIR!!!!
Very knowledgeable in what is Good Quality in a watch ,they take their time with you and are very patient and Reasonable in price I purchased two Automatic Seiko watches ,...Highly Recommend Paul’s watch Repair !Thank you to Brother Raymond and paul for your help .
Pauls Watch Repair is amazing. I trust no one else to service my watches. Raimond is an artist. I have had my ROLEX GMT Master service by him and was 100% happy. I have had other high end watches, not as well known, serviced by him as well. Ive even worked a couple of trades with him and have ALWAYS been treated fairly. Ive been a customer for at least 10 years and will only let him touch any of my watches. He is a friendly, honest watch wizard, you will be happy with his him and his shop.Gary
I normally do not write negative reviews. Several months ago, we had Paul come to our home to repair our grandfather clock. He came out took the clock back to his shop and returned it. We paid for the repair and his trip to our home. I was slightly concerned when he brought our clock back in a paper bag but the clock worked well.After a week or so we noticed it slowing down. I called Paul who told me to tighten the screw on the bottom of the pendulum which I did to no avail. I finally had to take the pendulum in and Paul pushed the screw up into place and then tightened it. I was now concerned because he should have done that when he returned the clock.Fast forward, the clock stopped running. I called his shop, spoke to his son who said Paul would call me back . A week later, I called again. Paul got on the line and started arguing with me about the clock. He said it was now out of warranty and he would charge me $100 whether he fixed the clock or not. He said it was over a year and later said over two years. We havent owned the clock for a year nor have we lived in this house for a year. His tone was angry and hostile.asked him to verify his records as I have the cancelled checks to prove it was less than a year and the last time he came out if was $65. I dont mind paying him but the clock should still work if he competently fixed it.A good clock repair person, especially a third generation repair craftsman, should stand behind his work. I do not recommend Paul unless you live close by and can take your clock into him for repairs.In response to Pauls response, I offered to pay Paul to come out. The problem was with the repair he did. Paul started yelling and I finally had to hang up. His tirade was out of character and completely inappropriate.
Paul and Raymond always makes the customer feel welcome . I feel comfortable having them service any of my clocks and watches. They perform superb work and I have always trusted them. Fair and honest prices as well. I have add zero issues with any of my repair work performed at this shop, and I have had numerous over the past 10 years. I highly recommend Pauls Clock and Watch Repair to anyone.
Have an old pocket watch (Waltham) estimate that it’s from the 1930s that was my grandfathers. I couldn’t figure out how to wind or set it. Didn’t want to break it. Walked into Paul’s, and they looked it over, set it, showed me how it works. Said make sure you keep in the family…No charge. Thank you…
Needed new batteries and a couple of adjustments done on two wristwatches. Dropped in withoutan appointment on a Saturday was greeted immediately. The requested battery changes and adjustments were done while I waited requiring only a very short wait. It is rare to experience suchoutstanding services these days and the prices are terrific. Thanks to these guys I had a great day.
Pauls really cares about the customer. They are professionals who know how to open the watch, remove and test the battery, replace and seal the watch within a few moments. Good job, Pauls!
Great service, knew he could fix the problem right away. I dropped it off on the weekend and it was ready to pickup Monday. I had a Hamilton field watch with an ETA movement that stopped ticking, and I could hear some grinding. Paul showed me the part he replaced, the mainspring barrel had the teeth on the outside ground down. I would recommend this to anyone who needs a mechanical watch repaired.
I enjoy this place very much. With its friendly atmosphere of the father son co-ownership and especially the smell of coffee (even though they do not sell any, except for the Starbucks next door). The comfortable chairs and great deals on watches new, vintage, pre-owned and great deals on the maintenance of watches. Paul and his son Raymond are doing a great job running this business.
I recently purchased a vintage watch from Raimond to commemorate a special event. They were very honest and easy to reach by both email and phone. Raimond did not rush me into my purchase and wanted to make sure I was getting what I was looking for. The watch was shipped quickly and was exactly as described. Despite being out of state, I will not hesitate to return to Pauls next time I am looking. Highly recommended!
Paul’s watch shop is an Excellent place to take your treasured time pieces.The man is meticulous in his repair and guarantees his work for a very fair price. I understand he has been in business for over 23 years in the same place. I believe it.Good workmanship; Good price ..Honest with his customers.
Took in in my Grandfather’s 1959 Omega Speedmaster Deville in working condition, it had never been serviced or repaired, and I wanted it to be serviced and cleaned. After reading all of the reviews on-line, I thought my watch was in good hands, I was disappointed.Was helped by Paul’s son Raymond when I entered, when reviewing my Omega, Raymond appeared to be multi-tasking; speaking on the phone dealing with a situation and diagnosing issues with my watch at the same time; fumbling at times. After his assessment was done Raymond presented me with two options, both would be a full service with a new crystal and with a new pinyon correction and fix, the wobbly parts would be replaced with a new one; and the watch would be thoroughly cleaned (for $250.00), the second option additionally would include a full refurbishment (repainting) of the dial ($450.00). Raymond did not recommend the refurbishment of the dial, but was aggressively selling me the first option. I was hesitant and wanted to think about it, but he hustled me into a commitment. Raymond also employed selling techniques like telling me if his father had priced the watch service, the price would have been a lot more. He told me it would take a week at least, as his workload was heavy and the watch needed a lot of work.In two days, I got a call from Paul, telling me my watch is ready (so much for being busy). The watch appeared almost as dirty as when I had given it to him. My father who was with me noticed the same as we saw the watch. When I told him it was as dirty as before, he told me it was water damage and how the 2nd option he presented to me would have fixed that issue. On closer viewing a few days later, I found a scratch on the crystal of the watch, which I did not notice when I had picked up the watch, indicating the crystal had not been replaced. I went back to the store, I spoke to Paul this time; he reviewed the watch and admitted the crystal had not been replaced, and it was just cleaned. However, he said he remembered the conversation between his son and me; and replacing the crystal was not part of the deal.Feeling deceived I took my watch to another service center and an Omega Dealer – both told me the same thing. The watch was not cleaned properly, and no comment could be made to the service performed.I don’t expect anything extra from Paul’s store; however, I recommend you to get a work order before getting work done. Looking back, I should have asked for a written work order; this way he would not be able to tell me that changing the crystal was not a part of the deal. Did not realize I would be in this situation based on the reviews I read about him. There is nothing I can do, but just need to caution you to safeguard your experience.
Paul and his son have been the most reliable watchmakers in Northern California for years. I live in Oregon now, but still send my watches to them for service and repair and have referred them to others in the Pacific NW. Fast, reliable service that is fairly priced. Simply the best.
Raimond was recommended to me by my vintage Hamilton watch restorer as his go-to guy whenever he runs into a problem. After having trouble fixing the date complication on my Dads 1965 Hamilton, my restorer suggested I send it to Raimond. Raimond fixed the problem and serviced the watch for a very fair price.I recently sent a finicky vintage 1951 Hamilton to Raimond who fixed and adjusted it to perfection, again for a very fair price.Highly recommended!
I had two watches sent in for complete overhaul and was very pleased with the results! Raimond was very responsive and professional and the transaction was very smooth. Would highly recommend.
First time going to the shop today wish I had more time so many cool pieces to check out. Great place to buy a watch or have it serviced and the prices are great.
Great service! I have a complicated watch to set and replace batteries. He replaced the batteries, set the watch time in just a few minutes. Friendly people too.
Always friendly and helpful .. experts of watches
I have had numerous vintage watches completely refurbished by Pauls. Raimond is a true professional. He is honest with his work and prices. I live in Ohio and I will only have this shop work on my vintage mechanical watches. Simply top notch.
Today I stopped by at Pauls Watch Repair to have a battery replaced in my watch. Paul himself took care of the battery replacement, he was courteous, professional and you cant beat the price. Thank you and I will return.
Fast friendly service and reasonable prices. Got a great deal on a new Invicta while I was there.
I love Paul’s watch repairs on Marcorni and Fulton. Anything you need a battery in it’s only $5.00 including car alarms
Raimond oversaw the service on my watch and did it quickly and throughly. After a brief exchange of emails I FedExed my watch to him and either he or his father got it back to me running and looking like new. Great service.
This is a copy of another review I posted:I was forced to send my watch here as the company I bought it from has designated Pauls as its warranty servicing place. I sent them a watch with a bezel that wouldnt turn. They told me that it wasnt covered under warranty and that they would need to soak it in some bath from 3 months and it would cost me $100. It sounded very fishy to me so I said no. I recently took the same watch to a local watchmaker who took the bezel off and told me that parts had been removed including a spring. This is outrageous and quite frankly, a disgusting business practice. To fake an intensive solution and then when the customer refuses to sabotage the watch is beyond me. Please do not take your watch here, I implore you.
Now three months after repair and watch is still running great. Had a question about another watch that was answered honestly. Good communication and easy to do business with.
The watch was so badly tarnished and the crystal so bad you could not see the face of the watch clear or some of the numbers at all.I took my departed Dads vintage 1954 Lord Elgin wrist watch to Paul’s just over a year ago. I ask if the crystal could be replaced and if the watch could be repaired, “it did not run”.He opened the watch case and removed the movement. He looked at it for a short time why I waited. He then told me it could be repaired.When I pick the watch up it had be repaired, crystal replaced and face looking new. The once badly tarnish watch had also been beautifully polished. It’s 64 years old and shining and keeping time today like it was new. I could not be happier with the work he did.PM DunnSacramento, CA
Nice greeting when entering store. My watch battery was replaced in a matter of minutes. I recomend this business.
Sadly, he had difficulty replacing a battery and broke the crystal. It was a modestly priced disney watch and although he replaced the crystal, the case was scratched. To top it off he was annoyed he took the job (cheap watch, a loss to him), but he was rude about it and now I have a treasured watch that my late wife gave me that is permanently scratched. This happened a few years ago (to be fair).
Paul is the best choice for all your timepiece needs
Walked with a bent clasp and a missing pin, in less than 2 minutes he had it back together and in my hand! Paul really knows his stuff!
Had a Howard Miller mantel clock that we had overwound and stopped working. We put off fixing it because we had gotten expensive quotes. Some years later I took it here and the gentleman was very polite and fixed it for far less than I would have expected. Highly recommend!
I just walked right in, and someone immediately greeted and helped me. Fast and efficient service. Couldn’t have been happier with my experience at Paul’s watch repair.
Great prices and fast service. Raimond finished replacing 3 batteries and removed several links from another watch in 20 minutes.
The Only Watch Repair Shop in Sacramento that sells and replaces your watch battery for $5. Every other watch repair shop that I visited charges you according to the type/Name brand of watch you have.
Maybe 5 minutes for a new battery and to take a link out of my Invicta watch at a more than reasonable price!
The professional level of service and communication was outstanding and far exceeded my expectations and I live in New Zealand. I would love to have this caliber of watch repair in Napier.
Been doing business with Paul for years now he always knows how to take care of watch no matter what brand it is very knowledgeable person and very friendly
Went there for first time. Service was quick and professionalI will be going back for my watch repairs need
Great service and prices. They use quality batteries.
$5 battery replacement. Paul was polite and knowledgeable. Will be coming back soon to buy a timepiece.
A++++ watch repair guys. The cheapest place in the city for batteries changing. They use Swiss made batteries only.
This was passing by& thought.of. my watch repair,I needed repair in many.years I had.& never use.for sometime.
It was very good and I would take my watches back at any time
Nice too see 👀your still in business after 30 years 😀 nice 👍 to talk to you 👍 have a great vacation 😀
Great selection of watches.Very reasonable prices.
He was great. Very fast and inexspensive. I am pleased with his service. I will go backm
Very polite and professional service. Quick and quality work. Affordable prices. Would recommend to family and friends.
Fast service from very nice people. I highly recommend Pauls watch Repair.
Nice guy. Good price for battery replacement. He had a ton of stuff for sale too.
Excellent service, great prices. Honest family business I highly recommend
Fast and smooth. Great prices and professional
Excellent service. Price was very good. Will be returning in the near future.
Went to adjust the links on my new watch. In and out in 5 minutes, you can tell Paul knows what hes doing.
Very friendly and helpful. Very good first experience. Will definitely come back for any more needs
They are honest, affordable and very nice. I wouldnt go anywhere else.
Excellent. Very nice gentlemen, very helpful. Will definitely do business there again!!!
Very knowledgeable and pleasant person with reasonable prices.
Small shop but helpful knowledgeable and fairly priced.
I traveled from vacaville and will continue to come here bbecause I want the best
Excellent service and very trustworthy. Not too common these days...
Always super helpful, and go above and beyond to make sure youre happy.
He was absolutely amazing and fast. Thank you so much.
Old time watch repair. I was able to get grate service.
Friendly and very professional
Awesome service! Very nice and very professional!
$5 watch battery replacement. And Great service
What a great little store & Paul was awesome to deal with!
Great place to do business with. Helpful in every way.
Closed till August 1st. Owner is on vacation.
Very good prices, very professional!👍
Great service and very honest
Great deal and service
Quick, friendly, and affordable!
Fast, professional, affordable !!!Highly recommended !!!
Always excellent service
Loved it, quick repair
A bit shady, imo.
Quick and cheap
Friendly and fast!
Good service
Always helpful
The other comments say it all.
Great service
4.7 (102 comments)
Review №1
2022-05-14Paul is always there. He is the guy that other watch repair shops send their repairs to. He is a Craftsman of excellent character, soft spoken, and his Family has been doing this for 3 Generations. The prices are very reasonable, and the one piece that I had to leave with him was ready the next day.This shop is an EXCELLENT FIND!! Watch batteries installed for 5 bucks...a good inventory of beautiful, vintage time pieces, and...for me...the ONLY place I will take my watches and clocks for repair from now on!
Review №2
2022-05-10It was a pleasure coming in here! Best selection of watches I’ve seen in shop by far as far as versatility/stock goes. HAD A GREAT TIME! HahaExcellent to meet ya Raimond and Paul.Thanks for the speedy ⏱
Review №3
2022-03-08Absolutely one of the best watch repair families in the business. High integrity and competitive prices. Paul and Raymond will even tell you when not to invest in fixing a watch. Great sense of humor as well. Everytime, I visit Paul shows me something new about the watch I am getting repaired. Four generations. Encyclopedic knowledge of the industry. Replacement batteries are still only $5. Definitely my go to place for getting the job done right.
Review №4
2022-06-27The absolute best service bar none! Knowledgeable and expert service and advice. I started going to Paul when he was across the street on Fulton. I was extremely please to find that the rumours that he closed shol were untrue and he is available to fix my many watches or replace a battery or watch band with his high quality and affordable products.I cant say enough good things about this business and the father/son duo that work there!!
Review №5
2021-02-19I have many watches and Pauls Watch Repair is the best in our area. They have been around for many years and are experts in their trade. Forget about going to the Mall for a repair or new watch battery, Pauls will repair it on the spot while you wait. I would highly recommend any and all watch servicing and repairs to these professionals.
Review №6
2022-03-08I gave Paul 4 watches to put batteries in. One watch needed some work but I told him if its too expensive then call me, I will be shopping in the area. He called and said $70 for the particular watch. I picked up all four watches 45 minutes later. He said the problem watch is fixed too. A few days later, the watch is not keeping time. I take it back to him and he said further work needed to be done and it would be another $150. I asked why did he try to fix it if it wasnt worth it? He kept saying another $150 and would not give me a refund on what I had already spent on it ($70).I said Im going to throw it out and was disgusted in the customer service.He said just leave it with him... I said NO, Im going to throw it out when I get home and walked out knowing I wont ever go back for any service.I have run my own business for 17 years and know what customer service should be like. I, for sure, did not feel it at Pauls Watch Repair.
Review №7
2022-05-10Paul is the place to go. Dont look any further. Ive been visiting him for over 10 years now and am 100% happy with the work he has done. Thanks!
Review №8
2021-12-11I love Pauls Watch Repair Shop, The owner, Paul is so mellow and genuine! I have been coming here for some time now, I dont remember how long! If I walk into Pauls at say, 1:00pm at 1:05 I am on my way out the door completely satisfied! 😊 Paul is the best and a very mild person with great vibes!
Review №9
2021-04-28They helped me repair 2 of my dads vintage watches, a little pricy but quality of the work can be seen.
Review №10
2022-02-15They take care of you. Father and son that know the entire breath of clockworks and digital. Cost was both fair and the service excellent. They are my new watch shop.