North Hollywood Auto Repair in North Hollywood
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North Hollywood, Los Angeles County, California, US
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Site: http://northhollywoodauto.com/
- Monday:7:30AM–5PM
- Tuesday:7:30AM–5PM
- Wednesday:7:30AM–5PM
- Thursday:7:30AM–5PM
- Friday:7:30AM–5PM
- Saturday:8AM–1PM
- Sunday:Closed
in: 2:00 PM - 10:00 PM
out: 12:00 PM
No pets
No parties
Smoking allowed
Additional rules
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COVID-19-related guidelines apply
Fire alarm
Carbon monoxide alarm
Security cameras
Safety rules
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Cancellation is free up to 5 days before
After 5 days, cancellation costs a 5% Fee
You can't cancel an ongoing event
Additional terms
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We got you covered
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Security cameras
Security patrols
Security alarms
Daily cleaning
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Daily cleaning personel
Cleaning tools
We take care of you
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24/24 concierge lodge
Direct phone liaison
Fire detection
Private entry
Swimming pool
Baby carriage
King size bed
Bathtub
Wi-Fi
Workspace
Television
Minibar
Air conditionning
Room service
Additional details
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When we first moved here we struggled finding a reliable mechanic with flexible hours (after hours drop off and Saturday times) and honest pricing. not only does this place have it, they are the best! I seriously cannot say how happy I have to have found this honest shop. Dan is great. He talks you through everything and goes out of his way to make you understand anything. Their service is reliable and fair. We’ve used them on both our cars for small maintenance things up to bigger repairs. Pro tip- if you have AAA mention that at checkout!
Loyal customer. My boyfriend Anthony showed me this place. There was a guy at the front desk, cant remember his name (Skeleton tatts on his hands) He was rude but the owner stepped in and was great. He is very friendly and easy to talk to. (This is so important when a woman is leaving her car). Reliable work. We moved out of the area and still only come here!
After reading the Auto Shop’s reviews, I decided to take my car in for service. Dan was very honest and knowledgeable. He diagnosed the issue and told me what I could expect to pay for repairs. During the repair process, he provided me with updates and ensured I understood exactly what the issues were and the steps necessary to repair them. He even went the extra mile and sent me a text message after a few days to see how my car was running. I highly recommend this repair shop!
Exceptionally friendly, honest, and knowledgeable staff always get our repairs done quickly. If you live in the NoHo Arts area, this is the place to get your car taken care of. We had them look at a CVT transmission issue and brake work. They answered all my clumsy questions, took care of it, and kept in contact throughout the process. I only wish we had found this place sooner!
These guys are great. Theyve been talking care of my Toyota van and VW Golf for years. Theyre great at diagnosing a problem and giving an accurate quote on fixing it...and they stand behind their work. Also they are meticulous in Covid precautions, a big plus in these times.
I would definitely recommend this shop. My husband and I have been taking our two cars here for maintenance and repairs for 4 years. The people at North Hollywood Auto are great mechanics who genuinely care about making sure your car is running properly. They explain repairs and options to you and work with you to determine what will be done. They are conveniently located near the NoHo metro station so you can drop off your vehicle and take the metro that day. But they will also give you a ride if needed. Oh, and they are friendly too!-------I just went back to this place again. Here is my review for this visit:My side view mirror was broken and needed to be repaired. The people here took the time to look at it and see if there was a less expensive option than replacing the whole fixture with a Factory part. Sadly we had to go the expensive route but they showed me exactly why. The part arrived quickly and the mirror was replaced in a couple of hours, along with an oil change and an air filter replacement. The mirror looks like new. You would never know it was replaced. They were courteous and kept me informed. I have been going here four years and their service is consistently excellent.---------We went back for more this week. Heres the review from the latest visit:Jack and Dan and crew took great care of my vehicle again this week. We discovered an issue with the car and they were able to fix it immediately. My car drives much more smoothly now and my car is safer. The people at North Hollywood auto always take the time to explain the problem, describe the options, and describe the pros and cons of the options. They clearly show us the breakdown of the costs. And they always do it with patience and humor. I highly recommend them!
Several times over the past 5 years since Ive moved to the Valley, North Hollywood Auto Repair has helped me with car problems. Dan Brown and Co. are very polite, and gives it to you straight what your car needs. The work they perform is top quality, which is why Ive made them my repair place when I need service on my car.
These guys are awesome. I never feel like Im being up-sold. Dan always explains whats going on and what some courses of action could be. Its difficult to find a shop who does good work on Mini Coopers, and Im happy to say I wont be going back to the dealer as long as these guys are around!
These guys are some of the best and most professional mechanics I have ever dealt with. I have gone here multiple times for check engines, weird sounds, and general maintenance. Every time they have done the job incredibly well, and are transparent about what they did, and suggestions for future maintenance. I have never been more confident in suggesting an auto shop to my friends and colleagues.
I showed up around 11:40 to inquire about getting my front lamp replaced, windshield wipers fixed, and having a hitch installed. The conversation then turned into an interview about my intelligence. This went on for about 5 minutes before I was able to get a word in edgewise about what I needed. I was told to leave and come back the next day. No quote. No idea about why I was being turned away. Also being told I needed to buy my own parts before showing up. Don’t waste your time with this place
Good folks. I thought I had a problem, and instead of going with that and taking my money, they let me know it was no big deal. Dan calls me by name, which is weird, and he pronounces it correctly, as well as Thomas (i think, forgive me i usually deal with Dan). Good people, good service, and just GOOD in a time where goodness is in short supply.
Dan has been my personal mechanic for the almost ten years I’ve lived in the Burbank/NoHo area. AAA approved and reasonably priced, you can’t find a better, more trustworthy mechanic in all of Los Angeles. My 2008 Honda Civic has been on great hands and still continues to thrive as it just crossed the 100,000 mile mark and all of that is owed to Dan and the entire North Hollywood Auto Repair team.
Ive brought 2 cars here in need of serious repair! I have never felt so comfortable at a auto shop! Dan made me feel like family, his concern for my safety as well as my 5 year old son was genuine and I knew he had our best interest in mind. They did an excellent job at repairing my vehicles and fast! I will never go anywhere else again!
Don’t waste your money. Went in for basic brake job. Was quoted by owner 180.00 and estimate was 261.00. I had to take my car back twice because the job was not done right. The new brakes were smelling like that burnt smell and I could hear the pads grinding on the rotors, so I took it back on a Saturday morning. They said it’s all good now. The next day the pads were grinding on the rotors again. I have no confidence in this place. Total rip-off, lesson learned. So much for AAA rating. Good luck to whoever goes here.
This was my first time using this facility and I WAS EXTREMELY PLEASED. I got their name from AAA as an approved repair facility in connection with an offer to AAA members for a road trip ready service and vehicle inspection and having recently moved from Santa Monica to Beverly Hills, they were one of the closest. I was extremely pleased with Mr. Jack Scrafields professionalism, courtesy, and honesty. He offered me a lower price than that specified by AAA (their shop price less a 10% AAA discount) and when he broached the desirability of replacing my 2004 Lexus timing belt (an expensive, all-day repair recommended by Lexus at 90K miles) he urged to check my service record to determine whether this had already been done. The work was performed in a timely manner (as we only have a single vehicle I waited at a nearby coffee shop). I will definitely make this my go-to auto repair facility!
Honest, dependable, friendly, and amazing work. So, so incredibly glad I found Jack and the crew at North Hollywood Auto. As a woman it can be a hard dealing with auto shops and being afraid of getting ripped off simply because of your gender or lack of knowledge about auto repair. Not so with the crew here! Cannot say enough about what a wonderful experience Ive had. You can trust North Hollywood Auto and that means the world.
Finding a reliable, trustworthy mechanic can be a struggle, which is why I was so happy to find North Hollywood Auto Repair. They are quick, affordable, and clear on what repairs are needed and recommended, without the hard pitch upsell. They have done two fairly significant jobs on my truck, and each timeI experienced excellent customer service and a welcoming atmosphere, not common in the industry.
Dan and the guys here do stellar work. Honest guys that dont over charge you. I have brought my car in multiple times and each time I was charged less than originally quoted. Highly recommened and this is coming from someone whose uncle is a mechanic and usually does his own work.
Dan and jack were amazingly friendly. They took the time to explain to me exactly what was wrong with my car, and exactly what was necessary for my trip back home to keep the engine running smoothly and safely. I would highly recommend them to anyone in the area! Awesome experience
Very professional and helpful staff. Getting the work done went fine and without an issue. What I really appreciate from the shop and its employ was is their honesty about the work that their doing so you know what to expect from the work being done on your car. I would definitely recommend this repair shop to friends and family!
I took my car in for a break check because it was making noise and Dan was so incredibly helpful. He performed an extremely thorough inspection of my breaks and gave me an honest answer, even though it meant I didnt require any services from him an the auto shop. I will definitely be going back when my car does need service.
I rate this a minus -Star! I never ever submit reviews but I don’t want what happened to us happen to any one else. We took in our used BMW for repairs several times (mistake on our part when they didn’t fix it properly the first time) after all, they are recommended by AAA and consider themselves ASE certified mechanics. Every visit was $1200 and every visit the initial problem led to another problem. The last time we took it in to repair a coolant hose ($1200) we drove it home and the hose ruptured after driving less than five miles. Their response was that the mechanic working on it had placed the hose backwards and that most likely there was another issue. Sure enough, they couldn’t repair the hose and now more work was needed. NEW REAPAIRS ESTIMATED TO COST $3000K. The mechanic (Dan) said the job required a lot of work $3000 worth!! He was going to try to go around the big “job” for under $1000, but if it didn’t work then we would be in for the full $3K. He recommended to get rid of the car as it was not worth fixing. We asked him to provide a written diagnostic which we are yet to see (and this has been over two months). Feeling hopeless, we relied on recommendations from friends and eventually finding a REAL mechanic To fix the problem. Cost us $800 ($200 parts $600 labor) and to this date the car is running great. The new mechanic said that we have a really good car in our hands and that as long as we maintain routine maintenance and run it with high premium gas we would have a car for a very long time. We’ve definitely learned our lesson! Even though Dan and Jack SEEM to know what they are talking about they don’t know ‘JACK’! They are very courteous and friendly but I rather they be HONEST and not take advantage. As I said , this is my first review ever. Take it as you will, but be careful, watch out for the red flags. Do your research before you commit to something that will lead to a bigger problem and burn a hole in your pocket.
Overpriced, unhelpful and kind of shady—but polite!They are dishonest about their pricing. When I asked about a diagnostic, they said they didn’t charge unless they had to take things apart. They charged me $135 for a visual inspection and a code scan. (I actually gave them the code when I got there, so the code scan was unnecessary.) The guy ended up taking off a flex hose and putting it back on for no apparent reason—I guess just so they could charge me for 60 seconds of “taking things apart.” Bottom line: I paid $135 to learn nothing I didn’t already know.Also, the quote to fix my car was way too expensive: over $800. The labor takes about an hour and the part only costs $300. Why would anyone pay over $500 an hour for labor?I thought the staff here was polite. They kind of lecture you about how cars work, which gets annoying if you know anything about cars, but at least they know what they’re talking about. If you know nothing about cars and have a lot of money to spare, this place is probably great. Otherwise, I’d go elsewhere.
The only people I will trust with my car going forward. I can trust their assessments wont compromise my cars health and they always provide me an experience that makes me feel important. Doesnt hurt that Dave also owns the same car as I do, and is totally familiar with its quirks!
LA is a big city, but going to these guys I have always felt like I have my own perfect neighborhood mechanic. Jack and Saeed are simply good, honest businessmen who believe in high quality and excellent service. I have been going to them for around 6-7 years. They helped our family nurse along two different aging cars, and gave advice when we were ready to buy a new (used) car. I have gotten both good and bad news from them, but always felt like I had options and never felt like anything was more expensive than seemed reasonable based on my experiences with previous cars and mechanics. For those of us on a tight budget, they give good advice on which repairs are urgent and which can wait. Im now leasing a car and will have all my basic service covered through the dealership, and was actually sad to think that I might not have a reason to go see them! If you are looking for a good mechanic, go to them!
WOW!What an amazing rockstar team they’ve got here! I’ve never had such prompt, kind and personal service for my car - EVER.After having repeated trouble with my VW and almost no help from the Volkswagon repair shop my CC ended up here!I cannot thank Dan and his team enough! Incredibly thorough inspections and only doing what is absolutely necessary for you and your car. No scams here. He even kindly explains every single detail (yes, really!) and is willing to show you exactly what he’s talking about!There is no better shop in the valley for your car. I will never go anywhere else! 5 stars!THANK YOU!
Service was okay. The customer service was above average in terms of answering phones, etc and being on time. The funny part was a $135 test just to find out what was wrong with my brakes. It felt funny and like they wanted to charge me for something because they knew the problem wasnt worth fixing as the part alone is $1800 as later found out without the test. I went to another place in hour they told me what was up without a fee. Instead of keeping my car for a whole day ...
I found this shop about 10 years ago and have been going there ever since. Even after getting new cars with free dealer oil change, I have been going to Jack and Saeed to have my cars serviced. It is refreshing to find honest, trustworthy people who know their business and will tell you the truth about your problem and not beat around the bush. They will stand behind all that they do. I have been recommending their shop for years and If you are reading this and looking for reasurance that this is the right choice for you, youve got it. Fear not, repairs of any kind arent cheap, but here you will get what you pay for.
I am SO blessed to have found these guys! Every time I go the customer service is beyond excellent. They offer to give me rides back to my place if my car has to have work done at the shop. They always price quote and work to get me the best deal. Jack the owner has the good midwest hospitality and truly loves what he does! His team is willing to go above and beyond! They are AAA certified and will drop whatever they are doing to help out! I brought my car in on a whim because my tire was low. Turned out to be a nail and very dangerous. They fixed it up right on the spot- no charge. I then came back to them to do all my services and loved them ever since!I moved here from the midwest and am proud to say as a young female moving to CA a lot of businesses just run you for your money. At NoHo auto that is not the case. They made me feel at HOME!
Jay-Z has Beyonce, the people of NOHO have Dan & the crew at North Hollywood Auto Repair.This arts district gem can handle any service you might need!Been taking my Nissan 350z here and have had an engine flush, a clutch replacement (thanks LA), brake replacements, and now I will be going for basic preventative maintenance.I have experienced shops treating me as if Im blind to the maintenance my car is in need of, most likely, because Im female and usually younger than them.I had a shop by the noho sign give me super blue which was banned like 6 years ago because of the color and is usually used for racing.. like Id ever be able to do that on the 101..Dan has never lead me to believe that him or anyone apart of his team would be anything less than trustworthy, professional, and reliable (yall know that last one is a rarity here in LA)Look no further for your primary auto shop; Dan, Jack, Thomas, and the whole crew at this place will treat you right.Do yourself and your car a favor!
We were wanting to purchase a used limousine from another shop in California and wanted to make sure the vehicle was going to be a good purchase. Well Jack was very professional and reassured me that their pre purchase vehicle inspection would be the way for me to make sure the vehicle was in working order. Well they were so thorough, friendly and have great communication. They found that the vehicle had engine problems and would be lots of $ to fix due to high mileage. Thank you Jack for doing your job and making sure the consumer did not get the short end of that stick. We are in Florida and I called AAA to find North Hollywood Auto Repair and Im so glad I did.
Brought in my overheating 2000 Mazda Protege. They ran a few tests and found out the repairs going to be more expensive than the cars worth. Theyd rather tell me the truth than sweeten the price a bit just so I can agree and they take my money.On top of that I complained that the other repair shop I use to go to was expensive and one of the mechanics said Well were not cheap either.. which surprised me that he admitted it ..but you wont find anywhere else that would give you 2 years warranty.These guys are legit. Get you car taken care of here. The reviews and the packed parking is an indication that customers appreciate their business.
Yes, as good as it gets. I have taken my cars to Robert for a decade, the first a nineteen year old volvo, and now a 1999 Subaru Forrester that he has nurtured for eight years. Even though I have moved across town, whenever something goes wrong I deal with it by saying - I have to call Robert. Integrity, efficiency, and skill are worth a 30-minute bus ride.
Wow, there were very good to a Worried traveler from Utah. We were there on vacation and thought we were have transmission trouble. So the Family went to UNIVERAL HOLLEYWOOD I went to the repair shop. The took the car for a test drive in less than 2 hours and gave me great news after spending an hour diagnosing the problem, said good news your transmission is fine. Just a Misfire, you can replace plug and cole and your are all set.. Thanks for not taking advantage of a tourist. Great work
Wouldn’t trust them for major repairs or transmission repairs. Had my transmission rebuilt a little over a year ago, paid nearly $3k, just to have it burn out and need to be replaced again. Very frustrating, was hoping this wouldn’t be a yearly recurring repair. Will not being my business here again.
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4.7 (124 comments)
Review №1
2022-05-26Dan and his team did a great job taking care of our check engine light issues while we were visiting from out of state. They went above and beyond to repair my vehicle and we were able to make it back home safely with no issues. 100% recommend North Hollywood Auto Repair, wish I lived closer to use them consistently.
Review №2
2022-05-19NoHo Auto Repair is FANTASTIC! Dan is amazing, John is amazing. They do good honest work and they do a great job making it clear what’s wrong with your car and they’ll give their honest opinion about whether or not you should get something fixed right away. If Dan said the best way to fix my car was to drive it off a bridge, I’d 100% believe him. Pick these guys every time. Nobody comes close in comparison.
Review №3
2021-10-21Ive been going here for a while now! Oscar and his crew are very honest, reliable and efficient. Every problem Ive had; they gave me the low-down and never tried to over sell me like other shops. I think that is why they have so many reviews. This is a neighborhood auto-repair shop and its always busy so dont expect fast service. However, honest and quality service...definitely!
Review №4
2022-02-01Ive been going to this business for years and if you want an honest experience with an auto repair shop, then check them out. Theyre always incredibly busy which is a testament to their doing business honestly which can sometimes be rare in todays world.
Review №5
2021-09-10Been coming for years and theyre always reliable. This last time my front right axel was making a HORRID scrapping noise which when I spoke to Dan he was able to quote and fix for me within 24 hours and an extremely reasonable rate. Honestly dont trust anyone to look at my car anymore other than these guys.
Review №6
2022-05-31I came in thinking I have a problem with car and they guys after inspecting it, found out the real problem and fixed it in a second. Really genuine honest people
Review №7
2022-01-04Im sure Ive left a review before, but this is the only place Ill ever take my car to. I drive a beat up 2007 Nissan Versa, and Dan and the team have kept it running despite it being the most cursed vehicle on the west coast.
Review №8
2021-10-15I just moved from NY and took my BMW X3 in to have repaired. Its needed a valve cover gasket (which in itself is not an easy fix) and i met Dan for the first time. Ive been in the car business for over 15 years and ive come across many mechanics and shops ive dealt with and all the years ive been in the business ive never seen a more honest and straight up guy than Dan. He took great care of my vehicle and for the service i received i definitely will be back as i now consider this shop my shop.
Review №9
2021-09-22The mechanic was super nice, professional, easy to work with, and quick with the repair. Very affordable and super convenient service. Got my car repaired in less than 3 hours. Thanks guys!!
Review №10
2021-01-16First time customer and a good experience. We got there right when they opened on a Saturday morning and there were already two people ahead of us (so I was hopeful we picked a good place) and it turns out that we did! Came in with an oil leak and they effectively fixed the issue. Service was a bit pricey but they offered a 3 year guarantee for the job which showed me that they really stand behind their work. They also showed me the part they replaced when I came for pick-up and followed up a week later to check on the repair. Great service, we will be back the next time we need something.