Mask required
Yes
Reinforced security
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Enhanced cleaning
Daily cleaning
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Conciergerie
We take care of you
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Comments (199)
Customer service was excellent. Technician explained the situation of the issue and how to properly solve the problem. Job well done.
This place is very unprofessional I had an easy fix. They estimated a 3 hour time frame which was kinda weird to me since I know it should only take 30 mins somehow I ended up waiting 5 hours for a 30 minute fix, wouldn’t recommend this place unless your willing to waste most of you of your day, very inconsiderate.
I I couldnt have been more disappointed in the service here. I could write an entire 3 pager regarding their poor service (smog tech)and stinky customer service (Malik), but after leaving I immediately contacted the BAR and the referee who smogged my vehicle, solved my issue, and followed up with the shop regarding the smog. What was more concerning was the phone call I made to tell them what my experience was before writing this review. I spoke with Fahad, who at first seemed interested to know what my experience was. He did listen to what I said but then started talking about how they were a minority owned business, why they had to raise their prices, and why the smog tech lectured me about risking his license, and then informed me that he didnt believe I was treated that way and informing me that they had cameras and he was going to check the video and prove I just wanted to complain. I was stunned and said well I appreciate your apology for my disappointing experience, then he became angry and said I didnt apologize to you. I said exactly, and hung up. If you are a woman, disabled and elderly I wouldnt go here, they see you, and have video to prove they didnt take advantage of you. And I guess being a minority owned business gives them the green flag to treat you any way they want?
Great service, I always have positive experience with this shop. Everything is done in a timely manner. Excellent service
Awesome service couldnt get the ac charged anywhere else besides dealership great price great people definitely would recommend them
I just spoke to an Indian guy requesting if the can change my car 2013 Corollas transmission oil and filter. He said its a 10 hour job to change the transmission filter. Thats a total lie! Just imagine how much he would have quoted me for this 10 hour job. He thought I am stupid! It take sless than 30 minutes to change the transmission oil and filter guy. Learn it and stop fooling around.
These guys are great. Fast, efficient and to the point. Did a thorough check on my car and explained with pictures of any problems. Will be back.
Its always a pleasure doing business with the team at NHTP. The service is friendly, efficient and reliable. No nonsense estimates and reasonable rates. Thank you!!Update: I have been in twice during the past week (July 2022) As always, the service is top notch. They even helped me out with a diagnosis and quick repair within the same day. Hats off to all of you at NHTP!
Malik and his staff are so great they always take care of my car and the rest of my family as-well. 100% recommend
I had a very good experience with them they was friendly and did very good work they took care of me I will definitely use them again and highly recommended them
Here to get my tire fixed. It has a screw in it. They are great prices,friendly and great at there jobs.
I first went here in December of 2016 to prepare my car for a very long road trip I was greeted by Omar and Jeff. I can honestly say that I have never had a car repair shop experience like here, the service is absolutely amazing! I have referred all my friends and family and have been a loyal customer since.
Good shop, friendly staff. They go extra mile for their customers. Great experience! Thanks
The sales agent was expedient, professional, humorous and very timely service
Great service so far. Getting an oil leak check out and possibly new tires.
Very professional. Everything was done in a timely manner. Prices are the best in town.
Friendly people but HIGHEST prices in town. We have lived a few blocks from Tire Pros for two years now, which meant convenient walking distance when we had car repairs. (We are a one vehicle family). Unfortunately, every repair has been over-priced compared to other shops in town, but due to convenience we continued going here. Then, we brought car in for a smog check and it failed due to the Catalytic Converter we had replaced a year ago no longer being acceptable for our make/model... (a horrible nightmare that is not Tire Pros fault). But, when we found a mechanic that could replace the CC for half the price, we took car there instead and returned to Tire Pros later in the day to have re-test done - but they were going to charge us AGAIN for another $60 smog test. WOW. When we called around to other star-certified smog centers, they all said they will do smog re-testing for FREE within a period of time. We are tired of Tire Pros astronomical prices and failure to bend for returning customers — they knew we had to unfairly fork out $500 to have ANOTHER Catalytic Converter replaced after only one year — they knew we had just paid $60 to them that morning for a smog check. And still, they insisted we would have to pay $55-$60 to have a retest that same day. (They said MAYBE they could give us $5 off but had not finalized that.)We will now go across town to another friendly mechanic with very reasonable prices, and take an Uber home when we need repairs done. But it’s worth it when we will save so much money on the services.
Service OUTSTANDING. Price LOWEST price in town. Very professional. Very polite. I never had a car service provide me with pictures of the work and detailed information. All sent to my email. You guys and Erin rock. You have a customer for life. I will bring my wife car (2019 Dodge Journey) to you for things not covered under warranty, my sons (2016 Kia Optima) for things not covered under warranty and my daughters (2006 Volvo S60 2.5T) to you for all services required. I am that impressed with your service. Sign me up for the Family Plan. Thanks.
This place has knowledgeable technicians that know what they’re doing and get it done fast
Very polite and helpful. Great deals and a welcoming environment.
Honestly I never write reviews but this experience I had was a memory I will never forget.I went in not knowing what to expect especially being a woman knowing normally we get “higher prices and it’s normally because we are not familiar with car parts. (Let’s just be honest)But on my first visit I was greeted with a warm and welcoming smile by a young lady named Erin.The same woman I spoke with over the phone she was very familiar and knowledgeable about all services for your vehicle I was so impressed.She was also accompanied by Jeff the guy who left such an impression on my 5 yr old daughter she drew him a picture. I am writing This review after my second visit and I definitely recommend coming in to meet their wonderful team and informative staff. There warranties are nation wide. What more could you ask for. Oh and I forgot to mention such a affordable price which was unbelievable. You made me and my family feel at home. GREAT JOB
Place was very professional and accommodating. I would recommend to anyone
Good experience. Bought some tires for a really good deal at the Fairfield location and went to this location off of Watt due to a nail in one of the tires and they patched it up right away and did a rotation. Wasnt long at all.
Really nice people with great prices. They did a free alignment check with my oil change. Found that my tires were wearing badly. Bought four tires and now my car rides and feels better thank you..
Amazing customer service! I was outside waiting, an employee comes out and offers me a water. Small gesture, but great key appreciated! My oil change turned out to be almost half the cost of the previous place I used to go to. I got myself a new service shop!
Fantastic job done on my vehicle, for a reasonable and affordable price. Considering how busy they were, they were able to immediately change both my tires and get an oil change during my lunch break. Super friendly and professional staff. Ill definitely be returning in the future!
I couldn’t expect better service. They are all very acknowledgeable, Friendly, but most of all inexpensive! I will be returning for all of my car needed services. Thank you all at North Highlands Tire Pros & Auto Care!!Keep up the hard work! 😃Today May 3, 2019, once again I returned for service, and as the previous visit I am happy with the great work and friendly service today provided. Thanks Once Again North Highlands Tire Pros & Auto Care for taking such of great service of my car and making sure that everything was perfect. Keep up the great work!!👌🏼
Beware! My post is not about my experience with this business it is what I have learned about this business before I brought my car. I have a coupon for an oil change it clearly says $13.50! I called for an appointment EVEN after I read all the bad reviews... I was told over the phone my coupon is $13.50off any oil change. Theres several coupons on the same ad saying $$$ off BUT my oil change coupon does not have the word OFF anywhere on the coupon. I attached the coupon ad so you will be able to see for yourself .I feel like this place of business will try to sneak and get more money from you anyway they can without you knowing. I was saddened because I was interested in purchasing two sets of tires for both my vehicles. I have never did business with this tire company and I do not plan to! Just beware and ask questions if you plan to do business at this tire shop.
This place is AMAZING. They not only have the hottest front desk girl I’ve ever seen (I think her names Amber? Oh no it was Erin!) but her service was very fast and she was SO helpful. You can tell she really cares about the customers. I came in to have my car smogged and they had it done in no time. On top of that they have a cute little area and toys to keep my son occupied as well. All around great, I will recommend to all of my friends!!
Erin at the front desk is friendly and very upbeat. Also very informative when I asked questions. I didnt meet the repairmen, but I was very satisfied with their work. Todays visit was for a STAR smog. Previously Ive purchased tires here and felt it was the best deal I found. Also, Ive had a repair on a bearing in the past. They stayed open after closing hours to finish the job even though we were just walk-in customers that afternoon. All positives here.
I have been going here for years and Malik and his crew always take care of me and my wife. There work is impeccable and their service is second to none.
If you want to pay too much and deal with unprofessional, rude people, take your car here. I will never again give this place my business solely based on my personal experience with Jeff at the front counter. And I live close enough to walk home.
Definitely I Will be bringing my both vehicles here and referring Tire pros to my friends and family. I got best deal on tires and free Inspection along with free Alignment check. I was in n out under 2 hours. Jeff is very knowledgeable and friendly.
I was very impressed at the level of customer service I received from the staff at North Highlands Tire Pros during a recent visit. The TPMS light in my car was on and I didnt appear to have a flat or could see that there was anything puncturing my tires, so I knew I had to get my car checked out. This place came highly recommended from a friend.Right as I pulled up, I was greeted by Jeff, who asked how he could be of service to me. I explained my situation, which he then relayed to a tire technician. I was directed to the lobby as the technician took a closer look at my tires. Shortly after, I was notified that the alert was triggered because there was an imbalance with my tires. I had purchased 4 tires not that long ago from a different shop, and then returned to the same shop to replace my front driver side tire due to an accident. I trusted them so I didnt question the tire being sold me as a replacement. The technician pointed out that the tread depth and pattern on the replacement tire was so drastically different from my other tires that it was causing atypical wear and tear on the rest of my tires thus triggering the alert. I was disappointed at the quality of service the last shop provided me since I was regular patron. I was really thankful for the knowledgable staff at Tire Pros and will definitely be returning for future services!
I came in today for a Smog check today even though this is not my first time here for new tires are brake Job. Every time Im here the workers are really nice from the first phone call. And when I get here they are always polite and will give you the answers to what ever you ask about your car with good understanding by me. The work done on my car is aalways excellent and Im always satisfied with the finish product.
First time there. Will be going back for my oil changes.
We have always had a great experience with North Highlands Tire Pros. We bought 4 new tires about a year ago and they have held up great. We came in today for an alignment and without even asking, they told me about an online coupon to save us some money. Professional and friendly service all the way around.
I was greeted promptly by Jeff upon entering their office. I liked that their work area had safety chains to ensure people dont walk in, its one of the first things I noticed upon arriving. Their office was ample and very clean.Jeff was very professional and personable.He quickly identified what I needed, a tire change, wasted no time in trying to upsell me any services, and then answered a few questions I had, clearly, honestly, and again although offering the services I was looking for, did not upsell me, which I appreciated.The work took a while, I came in mid afternoon without an appointment, but I was able to wait comfortably in their facility.While waiting, I was able to observe Jeff, proactively working, greeting and assisting customers, providing again the same great level of service to everyone. Once the tire change I needed was done, he quickly assisted me on getting me on my way, in a pleasant and personable manner.I would recommend this location to anybody.
Excellent service. Always very welcoming! Recently came in to do some work on my dads truck and always kept me informed of any problems before proceeding. Has affordable prices and are honest! Definitely coming back when needed! I recommend to everyone
Tire Pros has been increasing helpful to me as Ive been getting my car fixed. They worked with me to help me find out what was really wrong with my car, and are working with me to get things fixed as I can afford them. Thank you so much for the great service!
I love this shop so much! I recommend everyone to go here. The staff (Omar & jeff) are very informative and explain things in a way that a person can understand and make the decision that is right for them. I have brought my car in several times and will continue to do so. They have also had it done in a timely manner. Definitely 5 stars!
Not very happy with Tire Pros.Was going to charge me 300Plus dollars to changeA e g r valveAnd the EGR module which takes 15 minutes to changeI found mechanic he said he would do it for $50
Ive been coming to this location since it was Big O Tires. Now its Tire Pros and I still get the same great service. My family has brought three or four of our vehicles here and have never had any problems. The staff is kind and efficient and the facility is clean. :) Highly recommend it
Ive been here numerous times now and always feel good when I leave there! Reasonable prices with great work! Erin is amazing and always a huge help!
Let me tell you about these brilliant and loveable people. They are the greatest. They break everything down for you. They listen and make sure they have every single detail about what is wrong with your vehicle. Jeff is awesome and never gives up to make sure you are taken care of, Erin is adorably smart and helpful as well. Malik has helped by loaning us one of his own vehicles before until ours was done. And the mechanics are miracle workers. They are simply the best! And not only do they fix the problem you bring your vehicle in for they will also let you know about other issues that are going on, if it needs to be replaced or cleaned, they will give you an estimate for it and put it in your file for the future. Weve been long time customers and they have always taken care of us. They are a great team! Thank you!
Weve been a returning customer for years Jeff Weeks and owner Malik Q. Have always given me the best customer service. They go above and beyond to satisfy their customers. No job to small or to big. Financing is available for the larger jobs needed to fix your vehicle, and theyll give you a ride back home or close by while you wait for your big repairs. Thanks guys for making me happy.
All of the employees are pleasant and helpful..The Receptionist greeted me with a smile that relaxed me .. I explained my fear of being ripped off because I was a woman and knew nothing about cars. She promised I was in good hands. I must say that Jeff was extremely helpful and explained what was wrong with my car so I could understand. I still need more work done and will Definately return. THANK YOU PRO TIRE TEAM..YOURE THE BEST...YAY..
They took two and a half hours to perform a full synthetic oil change on my 2013 Civic. The waiting area was decent, they had a keurig but no K-cups, only a burnt pot of coffee on the coffee maker. I asked for the remote so I could turn on the tv. They never brought the remote despite saying they’d bring it in a moment. Half an hour later an employee comes over and puts on Our Planet on Netflix and keeps the remote. After being there for an hour and a half I requested an update on how long my car would take. The receptionist said she would check she didn’t get back to me until the car was ready an hour later. Overall it the customer service was subpar, I got an oil change though.
These guys do an amazing job and guarantee their work. I like how they diagnose everything and include you in the process so you are well aware. They are a bit pricey, but I understand that quality is not cheap. Be that as it may, I would be very straightforward about what you want done because things add up if you are not careful and that is the only reason I left with a bittersweet taste. And only 4 out of 5 stars.
Very kind, helpful, and get you the best deals. I had trouble with my transmission and they recommended I take my car to the dealership because it might be under warranty. And their coupons are a life saver as well. Ill always go to them whether its for a flat tire, oil change, or anything else for my car.
Paid $70 for an oil change, drove to Idaho the next day and when I got there, realized my car was leaking oil. Had to spend another $35 dollars while in Idaho because this place failed to put my oil filter in correctly or tighten the drain plug. Thankfully I only lost one quart of oil, had I lost more it could have caused major issues to my engine. Will not be going back here and do not recommend.
This is our go to for most of my car issues. Wonderful, honest staff who does great work. I love how they send you an email with every detail you could possibly ask for and simple to understand.
May 2018So my car wasnt getting allot of power when I push on the gas and it shakes when driving, my check engine light was on so i take my car in I get charged $125 just to check the check engine light and $545 later my car is fixed. Im a bit upset because I recommended a few of my neighbors to the shop and when he took his car and he didnt get charged to check the check engine light but whatever my car is fixed. Next day I called to see how long a oil change would take I was told about 45min to 1hr so Im like coo but when I get there he tells me they will get to it in 45min and then it will be done 45min after that. So I will no longer be taking my cars here because they seem a bit money hungry but on a positive, they do get the work done right the first time
Ive done business with this place a few times and the old manager seemed to be real when it came to service. New guy let me get charged for a bulb replacement I didnt need and instead of fixing the real issue for free or crediting me for the work that didnt need to be done I got to pay for both services. They even explained the issue was a loose connector on the bulb but the tech made no mention of it or indicated the bulb ever worked. Double check work so you arent paying for services you dont need.
My air conditioning wasnt working & also needed a smog certificate for my car license renewal Little did I know that the check engine light that went off & on for the past year wouldnt allow my car to pass smog. After the guys at North Highlands Tire Pros found the problems & did my repairs, my car has now passed smog & the air conditioning is fixed. They were all very courteous & knowledgeable & I will be taking my car back for service as needed. Will recommend them to my family & friends.
Pleasant ExperienceI was a first time customer so I didnt know what to expect and am pretty picky when it comes to people working on my car. After speaking with the receptionist and then the manager, my mind was set at ease. I was only there for a new set of tires. The waiting room has a large window so the customer can view the tire tech changing your tires. This way you know how he treats those high dollar rims you have. There were no problems at all and the tire tech treated my rims with tender loving care; well maybe not that gentle but he did use care as to not scratch them.If I have one negative it would be after I left the shop and on my way home the low tire pressure light on my dash came on. I pulled over to check that I didnt have a flat tire even though the tires were just installed and brand new. The tires looked fine and I continued home. When I got home I checked the air pressure in each tire. One of the tires had 3 psi less air than the other three tires. This caused the low tire pressure light to come on my dash. I have an air compressor in my garage and merely added air to the proper psi and that fixed the low air pressure light problem. While it was no big deal to me, it might be for someone with no ability to check or add air to the tire. So if theres someone from N. Highlands Tire Pro reading this: help your customers out by inflating all tires to the proper psi. By doing so, youll keep your customers coming back. If not, you risk losing customers and that means losing $$$...
Erin is the best! I came in for a check engine light and she talked me through the entire process and later provided me with a very reasonable price to do the repairs. I am a very happy customer!
I go to North Highlands Tire Pros for all my automotive needs, they are always very professional and friendly, and are priced competitively. Malik and Jeff are very pleasant to talk to and always offer the best advice and service. Most importantly, they never force themselves to upsell and put you in an uncomfortable position. Their technical staff is good to and know what they are doing. Id definitely recommend this place to all my friends and family
I guess bribing customers with prices to write a good review works, because North Highlands Tire Pros does not do what they say and do half a$$ work so beware consumers.I brought a brand new set of tires to them for mount and balancing because the young lady informed me that it would be $100 on the phone when I called. This was the cheapest quote over the phone I had gotten (I guess its true you get what you pay for). I showed up for my appointment they got it on the lift and wheels pulled the young lady came out and informs me that she miss quoted me because she didnt know the tires were 35/12.50R20 and it will be $40 dollars more (I should of walked right then) so reluctantly I agreed. They proceeded to install the tires and I was observing them from the lobby. I never seen them balance the tires. When they said they were done I asked her if they balanced the tires because I never seen them do it. She said they do all the balancing at the other end of the shop and it was done. I took off and right way I know they were not balanced because the truck was shaking so bad that you couldnt see out the mirrors. I took it back first thing the next morning and told them it wasnt right so she said they would re-balance them right way. So the wife and I walked down the street and had breakfast when we came back the truck was still being worked on and we waited for over 1 hour before it was done. We took off and it was better but still had a bad vibration at 65 MPH.The truck isnt used a lot so I didnt want to spend another 1/2 day sitting in their lobby so I just lived with it for a few weeks.I just took the truck to American Tires and had them check it out. they wanted know who installed the tires because they didnt even balance the rear tires because there were ZERO weights and one of the fronts was over weighted by 2 oz. They balanced them all and the truck runs done the road as smooth as can be now.So if you made it through the story you will understand that North Highlands Tire Pros are dishonest and are fair from being TIRE PROS. They will convince you to come in then hike the price up and dont even do the work. Places like this that give repair shops a bad name.
I’ve been going to North Highlands Tire Pros for a while now. They always do a great job and put their customers first! They also have reasonable prices.
The service was great very fast and actually go over everything with you so you understand the cost and what work they did I recommend to all my friends and family
Had used this service before to have my alternator replaced. Price was reasonable and service was great. Worked with Jeff before and he even gave me a discount. Will continue using their service in the future.
Made an afternoon appointment a couple days in advance to get new tires put on.Long story short after waiting for an hour they lied to me because they were too busy at the time and didnt want to deal with me so they told me they couldnt get the caps of my tires to get to my lug nuts because they were too tight. I went home and took them off by hand, they were very loose. If they would of just told me the truth and said they were overwhelmed with customers it would of been fine but since they lied to me I picked up my tires and went elsewhere. Will never go back.
My husband and I recently moved to the area and have been bringing both of our cars to North Highlands Tire Pros. They are always friendly, honest, and helpful! Our cars have been great after being serviced by them.
How long is the normal time for a oil change. Well here it will take about a hour. I never had a oil change take this long. All the employees seem like they have nothing to do but stand around.NEVER coming back here
Great customer service. Best prices I found with coupon. Oil changed and out the door in 45 min as promised. Will definitely come back. Thanks
The tires were in pretty good condition but the service was really slow two tires in the back shouldnt take over 45 mins .... We were the only ones there lol
Tire Pros is gr8. Omar was very nice and even tho I only bought a pair of used tires, he really went out of his way to make sure that I was satisfied. The price was right as well. Thanks Omar!
Since malik opened tire pros several years ago Ive had my Dodge pickup, mustang, Corvette, and explorer theyve been fair and honest. Actually ever since 1996 ive been a customer at this establishment. Different owners. Malik has talen a auto service business to bigger and professional direction, great team members always..
Pulled my vehicle into into their shop and politely waited and ask for the younger gentleman to check my tire pressure, his words was your going to have to pay me something for that, I said I dont think so its a California lawhe said do it yourself and ignored me the remaining way, I wasnt impressed with how he handled the situation so 1 star.
I have always had a good experience here. I have bought a couple sets of tires over the years from these guys. I even got to finance the last set. Would definitely recommend this place.
Super helpful, they let me use some tools that I didnt have to get my tire off so I didnt have to run and get new ones. Friendly service and Ill definitely be coming back!!
Recently had some work done on my vehicle and the job was not done properly. Hose connections are leaking fluid. Went back and told them my vehicle had a leak and they said they were too busy to take a look at it and I would have to come back next week sometime. Very unprofessional.
I had a great experience with this shop! Great employees and very quick in helping me. I brought in my Mercedes to get some work done, and they did an excellent job!
Quoted me $1,850 without knowing what the problem was. Took it to my former longtime mechanic at Auto Pro in Fair Oaks and they fixed it for $450. Hey Drakes you talking about you
This is a good honest mechanic shop. I would highly recommend. Reasonable and has offered transportation home after dropping off my car. They stand behind their work.
Tire pros were there for me again rolled in needed a tire repair. And found that all tiers needed to bo replaced and rolled out feeling safe again.
Malik and Jeff at 5851 Watt Ave are the greatest 2 customer service reps that I have delt with. Kind,respectful and very knowledgeable at their job. It is always a pleasure to know there are still people who care. Keep up the good work!!! Thank you
I came here for a bent rim and I couldn’t beat the price for parts and labor. Incredible. This place gets a lot of business but they handle it very well. Making sure everyone is taken care of.
DONT BUY TIRES HERE.Bought new tires at this place with the tire road hazard warranty. I got a flat tire and brought it in and they said it couldnt be repaired. They then said that the warranty didnt cover the tire because it looked it like someone made the hole with vandalism intent when obvisouly it wasnt. It happened when I was driving and they are just trying to get out of replacing my tire. I feel cheated.
This repair shop is amazing! They have awesome customer service and provide you with the best quality of work. The mechanics are very skilled and professional. They explain to you everthih thats wrong with your car in great detail, leaving you with no worries. I would totally recommend this place to whoevers looking for a great repair shop.👍
Tried to get me to pay an arm and a leg for an unnecessary repair when I went in for an alignment. I said I’d check it out myself and what do you know, when I checked it out there was nothing wrong. Ended up going to another shop and getting a great alignment done no problem for $55, whereas I had to pay these guys just to throw bs at me. I guess they just gotta eat somehow. If you own a bimmer, prepare yourself lol
Had a little misunderstanding with scheduling, but Mr. Farhad gave me a call back and the service was completed favorably for me. Greatly appreciate it, thank you so much!
First car I have ever owned first time to ever come into a car place and they were beyond awesome they helped me with all my questions they gave me some really good advice overall good experience. Definitely coming back again
Great and always welcome and very good and fast services and reliable never had a problem h ad oil change and tires done all the time with no issues will always bring my business and much more people thanks guys!!!!!
Fast service and great customer service and AWESOME deals. This is the best place I have ever had tire care at and they gave me honest estimates for other things I needed
My husband and I have beenComing here for years, the service is great, prices cant be beat, customer service is very right on. The store is extremely clean. They ask just the right questions to get to the root of the problem and get it fixed.
Amazing customer service provided to me today. Very helpful and detailed. They also send you a message with link to whats going on with your vehicle. This also includes, pictures and vids. They have this customer for life !!!
It was my first time buying new tires and Omar was great in giving me the perfect reccomendation for replacement based on my needs. Friendly atmosphere and service.
Omar did my Star Smog on my Saturn for DMV in Dec 2016 . He did some other issues he found too . Great young staff , quick , professional and very reasonable prices . Omar was on time , didnt have to wait long and was in and out with the Star Smog sent already to Dmx . Plus I bought a battery there , great price , great 5 year Battery ! Thanks Omar 👍🏼. I mean sent electronically to DMV . She He
When I first brought my car in for smog check, they made a mistake which cost me an entire day and certification, but when I brought it back pointed out error, they corrected it and handled everything very nicely.
Had my car worked on at North Highlands Tire found love the people that are very professional and helpful did a good job servicing my vehicle thanks again
They are professional in customer service but a few things I disliked was that they charge a lot more than other places for alignment and they dont give much warranty if something goes wrong. also I waited about an hour and 15 min just to do alignment when I was one of the first customers in the morning. That is way too long of a wait. Usually other places take and average of 30min.
I truly appreciate your fast, friendly and professional service! The integrity of your company top notch, and thats what keeps me coming back! Im a very happy customer.
I ran over something big, and was stressed thinking I was going to have to buy a whole new tire, but when I called, Omar assured me his crew could help me out, and they did just that at such a great price $20, I was stoked, Thank you Omar and crew, great job and awesome customer service!!!
Always there for me when I am in a pinch. Great customer service and they even remember me and my entire crazy family that gets all of our cars serviced here :) Bonus: they allow my sweet pup Chorizo inside!
They referred to my friend as trash and wouldnt issue him a refund after already agreeing to honor it! The owner was extremely disrespectful and insulted his customers and employees! I would 100% not recommend going here this business is unprofessional and ran by crooks. The owner Jeff should be ashamed
Good place for car maintenance, tires, Rims, or car issues. In Northighlands on Watt Ave. Really great staff, oil change about 20-30mins. Nice prices on Tires. Check em
Was very happy with the speed and helpfulness with the repairs to my car. They also had the best price I could find for the job
Really friendly and fast customer service. This was my first time and they made me really feel welcome. I will be going back again. I would recommend to anyone.
One of my many visit to tire pros there one time i brought my car in because it was making a aloud noise i was so frantic when i walked in jeff said goomorning sharon i am ready for you at that moment i felt. Relaxed.and there was even fresh coffee thats why i gave them five stars
What I like about Pro Tires you walk in your youre greeted with open arms they do the job that you asked 4 they also let you know if theres anything going on with your car so you can be safe on the road the men are so pleasant here you dont mind waiting the waiting area is very clean and comfortable and the job is always completed I think coming Pro Tires for about three years I love it
Friendly people nice atmosphere very help full good crew honest and trustworthy fair and competitive pricing fast service when not slamed and very busy
Jeff weeks help me out so I would understand he was very professional and that is the way I like to do business with somebody is trying to courtesy and respectful he explain to me about the tires and what I needed to do and have a rotated and I decided to buy new tires from Jeff is very good employee I believe it was a lot of help to me and I really appreciate it and therefore I purchased a new set of tires so thanks Jeff I will always bring my business here at North Highlands Tire Pros thank you
They do everything at cost, and correctly but only want to help with only the symptoms not the deep issues... a little frustrating. But they are good at their job.
Erin was great and friendly even at 7:30 am when I came in looking for help. She got the part I needed order quick and fast I would definitely be back
We finally found a place we can take our cars for repair! I appreciate the excellent customer service and thorough explaination with whats going on with my car! Bringing our cars back here again for sure! Nita smith. Rio linda. Ca
Great services never had a problem at all with them fast and quick services with great help had tires changed I will bring more business and bring my car thanks guys
Excellent service.. Erin was nice & she was available to help me right away with my tire
Hands down the best place to get ur car worked on they make sure you know what ur paying for before hand ...i love that they show u everything wrong with ur vehicle without charging you...and they will only fix what you ask for they dont try and push you to pay for what you cant afford...i love this place....i would give 10 starts if i could ..
Tried to swindle me on a high tire price today because I just happened to catch a flat at the intersection there on...$109. On a tire for a 2002 kia
I just spoke to the manager regarding a quote and he was honest, helpful, and just helped me out. Im going to go into the shop and let them take care of my car!
Worst experience ever. Try to tell my wife her car wasnt under warranty, because she bought from NORTH STAR SMOG AND AUTO CARE. NOT. TIRE PROS. I SAID ITS THE SAME BUILDING SAME PEOPLE SAME PRODUCT. DIFFERENT NAME.they said cant help me. That being said dont go there
Jeff took care of vehicle very well.got me 4 Tires for great price.Also got me free roadside assistance for free.Also performed a smog .Definitely recommended.Thanks Tire Pros and Jeff
They were great in customer service. My tire had 2 screws and they helped out and didnt try to sell me nothing was nice.
Ive always use them exclusively.I own a Corvette, mustang, explorer and a truck they take care of all my automotive issues.
Great experience, I needed a couple tires, staff was very helpful from the time I pulled in. Service was pretty quick
Awesome customer service!! Fast and speedy quality work.. If tire work needs to be done in N.Highlands you know where to go!! A+
Great customer service and didnt take to much time at all for an oil change
Fast and friendly service. Never had any problems, they do the job quick and their staff is very friendly. I dont go anywhere else.
Went in with my 2003 cavalier with no appointment. Was in and out within 30 minutes with no issues:). Great customer service. Thank you guys!!!
The guys know what they are doing the did front-end inlinement and a lot of other mechanical things to get this old truck running great.! Im very satisfied with this place..
Awesome people and awesome job! I bring all my cars here and they always fix em! I wish all auto places were this good!!
This is my second time coming here and i love it. I highly recommend it! They answered all my question. They are very courteous, and make you feel at home. I will definitely come back in the future.
Fast, friendly, and helpful
I was looking for 4 tires for my civic.Got best price and service.Also got free ROADSIDE assistance which is awesome.Love this place.Definitely go there for good deals
Very nice guys. They did great service and even explained tire pressure and tread to me
Great customer service
Very professional staff! They have best deal on tyres!! LOVE IT!!!!
This place was horrible I went there I only had 40 bucks on me they said they can find a tire reasonably you know they didnt have one for my trailer it was pop and I ask them can you guys just checking my trailer so I can take it off and get it somewhere else you know I couldnt move the trailer with pop Tire well they told me know the guy said I threatened them which I have it on film I didnt then he called me a bunch of racist names and I just dont understand how that place is open for business they are so racist the things they said I have it on video and Im trying to upload it for the public so please do not waste your time with these people dont give your hard-working money to them they have no hello
The company did a great job, but it took longer then expected, but I will still go back there.
I paid $80 for car alignment but they didnt fex my car.
Omar What a Great place to take your car . Its almost burning hot outside and they have the ac blowing cold .Perfect costumer service and great reasonable prices two thumbs up 👍🏼👍🏼
Very nice employess! Omar is very professional... The mechanics always does a great job on my car & suv! ;-)
I brought my old car here and now my newer one and they always take care of me, very satisfied customer👍
The same day i bought a used tire for $40 it went flat...I called several times with no answer so i left a voicemail explaining the situation and never heard anything back or received an answer.
I went there about a week ago and their service was flawless. Great people, they treated me as if they had known me for ages
First time customer. Great experience, and the service support specialist, Erin, is absolutely fantastic and needs a raise!
I would like to thank you for working on my car. Youve done great work and saved me a lot of money. I will come back when needed and just say thank you.
Great warranty policy for tires! Wish it applied to mine! Good, fast service!
Everytime I come in I get a very welcoming smile from Jeff your sales rep and Im very satisfied with the service provided by your employees. Thank you.
I had a wonderful experience i thought i would not have enough for one tire ended up get two for a great price.
Very nice employess! Omar is very professional... I will be back for a oil change an to get my AC fixed.😉😉🤗🤗
Very kind and straight forward, good honest work and care for my car, returning for a follow up soon!
Love this place. I bring all my vehicles here for service and never had a problem
Great customer service, knowledgeable staff and mechanics! We definitely come back! Coit templeton, Rio Linda, ca
Great shop, great deal on tires, service was impeccable, they really know what they are doing.
Friendly staff and quality repairs at a reasonable price and done in a timely manner.
Thought I was having issue with a tire. Checked out fine. Fast and friendly service.
I love this place. I want to go their again and again. Great technicians. Friendly environment and very quick service.
I had Smog and oil change.They a great job.Very fast and efficient.
Pretty Good service
They the best place to go get your car done they know what they doing an they take there time and Ill keep going to them
Best tires in the town . Excellent quality. Best service.
The people are really friendly and give reasonable prices on all services. Will definitely visit again.
Awesome service! Friendly staff! I definitely recommend these guys!!
My name is Mike and Ive been going here for 5 years. They do great work.
I pulled in with a flat tire and was greeted with a friendly smile and quick service. Thank you tire pros for getting me on my way
The customer service and the prices are great. Also the atmosphere is very friendly. 10/10
Courteous and professional team. Excellent service - prompt and thorough - at reasonable and competitive prices.
Great service, honest people. I definitely recommend bring your car here!
Malik was really helpful and did my work on budget !
Very happy this is the second time there and they are informative and friendly. And prices are reasonable
Did not take much time! Nice waiting area.
Great service Jeff was honest and got me great tires for my JEEP
Tire pros are quick woth great customer service I recommend this tire shop to everyone
Never have the tire size I all 4 and always priced higher than local competitors
They have a really good quality. Workers are really kind. I will definitely come back.
This business is always trying to sell you unnecessary parts and repairs. If you cant afford to pay for everything they want to sell you, their interest in you ends immediately.
Fast service from both departments, great prices as well! Definitely will go again!
Amazing services. Mr Waqar was really very helpful
Recently got work done on my car and the service was amazing.
Thank you for excellent service and you new system to follow online with my diagnostic about my car
Reasonably priced, excellent service and nice friendly people. Would highly recommend it!
Good people we use them a lot for Pest Control Center, Inc.
This shop is so clean and reasonable tires r cheap very nice lication
Amazing service. I received what I came for and am very content with it. Will come again.
I came in last minute amd was very happy with the service! Will keep this place in mind for next time!
They work with you and your budget. Theyre quick. Always very helpful and friendly.
My first time there I had a very pleasant and happy experience!!!
They were fast and did a great job on my car.
Always, helpful and ready to assist with our Company needs
I have been coming here for 1/2 years. They are always courteous, knowledgeable. L
Overall excellent experience and friendly customer service. Definitely will come back here!!
This is close to my apartment so it is very convient. They were friendly and fast service...
Good service and they beat the prices of others! Will definitely be back!
The staff is knowledgeable and courteous. They took care of the problem in a timely manner
Bought new tires they did an alignment also 3 moths later i needed new tires and an alignment
Tire pros is a great place to do smog and vehicle maintenance and good tires
4.5 (199 comments)
Review №1
2022-04-14Very quick and professional service by Malik and his team after dealing with the headache of a blown tire the day before. They were able to order and ship the exact tire I wanted, quote me, and service all in the same day. Truly a hidden gem of auto tire service within and around the North Highlands area - check them out!
Review №2
2022-04-29This shop was a fair shop up until about the end of 2021, when new management came in. It seems like the shop is putting extra tax on customers to support the shops new renovations or something. In the last two months I’ve paid over $1,700 for oil pan replacement, and radiator service. I am a honest and fair person, and much rather leave a positive review. Unfortunately this is not the case of the matter, I recommend don’t go there! but the choice is yours!
Review №3
2022-05-25The workers are very friendly and nice. The prices are great. I have used them a few times. My husband brings his vehicle to them to. They do work trucks and personal vehicles to.
Review №4
2022-03-24I had an excellent experience at this shop. There prices were the most competitive I have seen and the quality of work and customer service was some of the best I can remember receiving. I would recommend this shop to anyone and everyone. Top notch!
Review №5
2022-06-17Have always been amazing with our vehicles. Our company uses them for our fleet trucks. They always get things done super timely and always make sure to have our trucks working great!
Review №6
2022-03-18Have been going here for almost 4 years. They have taken good care of me and at reasonable prices. The work is done in a timely fashion and always a pleasant manner.
Review №7
2022-03-22I got new tires back in February and the service and professionalism shown was outstanding. A guy named Dean helped me out, and Id recommend him to anyone! He was so helpful and it felt like he knew what he was talking about!
Review №8
2022-05-09They scammed us out of thousands of dollars. We went to a different auto repair place that charged us half of what north highland tire pros charged us for the same job. They were shocked to hear what we were quoted. Shotty work and expensive prices. They will take advantage of you.
Review №9
2022-04-26A good friend of mine recommend Malik and his shop. I needed a 60k service on my Kia and NH Tire Pros quote was half the cost of Folsom Kia. This was a no brainer. Having only experienced the dealership, I had no idea what to expect... I was pleasantly surprised, as Malik and his shop was so much better than any dealership experience, I had to compare it to. I received texts, pictures, reports, diagnostics, and all the recommendations included the advice on what was most important and if it were something that could wait.I highly recommend North Highland Tire Pros. They provided great service, at an excellent value, and my car has never run better.
Review №10
2022-07-01Very good communication told me what needs to be done and how to correct it. Overall a great place to come definitely be back we bring all of our other trucks here.