Neptune Palace Hotel in Alameda

Review №1

2020-06-04

Great place to stay! The owner Steve was excellent to work with and cares about his property. The location of Neptune Palace is perfect there are stores and restaurants right next door, along with a bus stop across the street and a short walk to Alameda College. Yes, this place is older but the rooms are nice and quiet with new carpet and paint. My room had a mirror and a sink along with a window view to Webster street. The showers and bathrooms are shared. Within my 8 months at this location I never had an issue with the restrooms or showers being full or dirty. The second level shower and bathrooms have just been renovated and are very nice. Both showers, bathrooms, and hallway carpets are cleaned every two days. Parking is meter only except Sundays, it is best to park off of Webster street a short walk to Neptune Palace. I would recommend this property to anyone trying to live in the Alameda area.

Review №2

2021-06-03

The Neptune Palace Hotel is awesome! I really enjoyed my time here and would highly reccomend it to anyone seeking a clean, reasonably priced room for rent in a historic building in a convenient location (right on Webster St in the West End of Alameda!) Close to shops, restaurants, grocery stores, and bus lines that can get you to Oakland in 10 minutes, BART or any other transportation connection quickly, the location could not be better. The beach is a ten minute walk away as well. The NP is run by a friendly and professional landlord/owner Steve and his son Chris- both very accessible and helpful. The shared bathrooms and showers are cleaned daily and I have never had any issue with noise or neighbors. Five out of five stars- cheers!

Review №3

2018-12-10

Before I relocated to another city, I lived at the Neptune Palace Hotel in Alameda for a total of 11 months. I loved it there; the place was clean, convenient and extremely affordable. Steve Case, the owner/manager, is a great person who really cares about his property and his tenants. The remodel of the first floor bath is really nice. My neighbors were friendly and quiet. I would recommend this place to anyone, and I would not hesitate to go back if the need arose.

Review №4

2020-06-09

This was perfect for what I needed.I was there for a little over a year while finishing school- it was nice for the time being.I felt safe because of all the cameras. The place has a full-time person to come in and clean the bathrooms, take out the trash, and such.The owner is around often to make sure things are running smoothly.Never really ran into issues with using the showers or bathrooms.All the neighbors kept to themselves; I have never had my mail or packages stolen.The Farmers Market is around the building on Tuesdays and Saturdays. Walking distance to the grocery store, Walgreens, Starbucks, fast foods, and decent restaurants on Webster St.Bus stops and casual carpools are within 2 minutes of walking.No Kitchen, but with all the food options nearby- I didnt really need one. I had a Mini-fridge, and microwave - Worked out fine for me.

Review №5

2021-04-20

The Neptune Palace Hotel is a hidden gem in a great and vibrant area of Alameda. The building is well managed (Steve, the owner, is great), the common areas are kept tidy and clean and you cant beat the location, next to a bunch of restaurants, shops and a nice walk to Crab Cove.

Review №6

2018-06-24

Until recently I lived at The Neptune Palace for just over 2 months. I enjoyed the experience and highly recommend it. At first there was a little trepidation what I would find there, but the owner is very discerning about prospective tenants so I found myself living with a great community of people. The owner cares a lot about this historic building, and is always improving it. The bathrooms on the 2nd floor have recently been tastefully remodelled. and the so called safety issues, as implied by another reviewer, do not exist.I would have absolutely no problem in going back should the need arise.

Review №7

2017-09-04

This building is in need of painting and repairs. However, The manager, Mr. Steve Case is selective about tenants. This is a QUIET, clean and safe place to live.Common area rugs, bathrooms and showers are thoroughly cleaned every 2 - 3 days. Garbage is also collected every 2 - 3 days.No violence in the hallways, or while trying to enter at the front door. For this area the rent is lower then many similar buildings.Everything in my room has always been fixed when needed. I have lived here for 15 years. Whenever I have had something go wrong in my room, Steve always returns my calls and the item is fixed as soon as possible.Tenants live on 2nd and 3rd floors. there is 1 bathroom and shower on the 2nd floor, but 2 bathrooms and a shower on the 3rd floor. I have always been able to take a shower within a reasonable wait time. We have plentiful hot water for the showers also.

Review №8

2017-06-03

This place is an absolute hell hole. It needs to be reported to the County health and safety commission. The bldg is barely standing: the floors under all the dirty carpeting feel like they are about to collapse. The flooring, in fact the entire building, has a foot-or-more slope dangerously to the east. The windows are not even secured to the surround--if a child leaned against the window he/she would fall two stories and get wedged into the two feet separating it from the neighboring bldg. The fire escape is barely held together with seriously rusted bolts. Its another Ghost Ship tragedy waiting to happen. There is one small toilet in a closet to serve the entire place, and a closet-shower that serves the entire bldg that is full of mold. This bldg should be condemned. They charged my friend $700 a month for a 12x10 room with a bed, a sink, and a closet. My God, I cannot begin to describe how terrible (in the literal sense of that word) this place is. We are trying to figure out to whom we should report this unsafe, dangerous place to the City of Alameda. Who in Gods name has allowed these owners to rent out rooms in this death trap?

Review №9

2019-01-15

I really enjoyed my stay in the hotel! Steve is very friendly, the staff comes every day for cleaning and I saw a lot of renovations done recently. I recommend this place to anyone who is in the Bay Area!

Review №10

2022-04-25

Nice well kept place. Great owners.