Moxie Pest Control in Irvine
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Location on the map
Irvine, Orange County, California, US
Payments
Site: https://www.moxieservices.com/lo...
- Monday:Open 24 hours
- Tuesday:Open 24 hours
- Wednesday:Open 24 hours
- Thursday:Open 24 hours
- Friday:Open 24 hours
- Saturday:Open 24 hours
- Sunday:Closed
Moxie Pest Control in other cities:
in: 2:00 PM - 10:00 PM
out: 12:00 PM
No pets
No parties
Smoking allowed
Additional rules
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COVID-19-related guidelines apply
Fire alarm
Carbon monoxide alarm
Security cameras
Safety rules
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Cancellation is free up to 5 days before
After 5 days, cancellation costs a 5% Fee
You can't cancel an ongoing event
Additional terms
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We got you covered
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Security cameras
Security patrols
Security alarms
Daily cleaning
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Daily cleaning personel
Cleaning tools
We take care of you
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24/24 concierge lodge
Direct phone liaison
Fire detection
Private entry
Swimming pool
Baby carriage
King size bed
Bathtub
Wi-Fi
Workspace
Television
Minibar
Air conditionning
Room service
Additional details
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When the Moxie technician (Marco) arrived I pointed out the primary issue we have with spiders and he inspected our front and back yards and the garage interior before beginning his work. He removed all spider webs from the entry area and around all exterior light fixtures. We also have spiders around the handles of our trash bins and around the barbecue and backyard patio furniture. He treated the foundation of the house and the perimeter wall in front and back with pesticide. He worked very quickly and efficiently in a manner that showed his experience in pest control. He also placed a rodent trap in the back near our fruit trees. So far so good with Moxie. We will see how the experience is with the quarterly treatments in the months to come.
A salesperson just came by my house to offer services that they provide to my neighbors. I first politely declined and thought he would be on his way. But no, he continued to stay and still advertised his services. I, again, said No, thank you. I take care of everything myself. Still, he stayed and still was trying to sell to me. I was getting frustrated of his aggressiveness and told him one last time that I would not be needing his services and closed the door on him as he was still trying to sell to me. That type of sales makes me not want to go with your company.
Moxie texted that they would be at my house in 60 minutes so I left work an hour and a half early to meet so they could spray the inside of my house. I got there 15 minutes before their stated arrival time and they had already taken off so they could end their day early. Must be nice for them! They cant even get someone back out for several days now. I specifically had them out to deal with a pest problem.....now I have to sit and wait......with scorpions!
I had a sales person stop by my house today 3 times. I first told him that we already have a pest control company that our landlord pays for. The next time he knocked and rang the doorbell, my daughter was home alone and didnt answer, the third time, at 8pm, I had to tell him not to come to our house again. I will never use Moxie as their sales tactics are very intrusive and pushy. I will be calling the main office tomorrow.
Misnamed company. Classic overpromise and underperform. I was a 7 year customer. Never greatly satisfied as a different technician arrives every time who always had to be told not to spray my fruit trees and vegetables. But I soldiered on. In summer of 2021, they completely messed up a flea issue. Terrible communication between office, technician and me. The technician didnt tell the office how bad the condition was and the office refused to retreat. As they couldnt solve the problem, I hired another company who showed up and solved the problem immediately. When I had a chat with Moxie about this, they offered to give me a service credit, which I agreed to. Fast forward several months, and I had another issue and decided to make a change. I went to my credit card statement and discovered they had never given me the credit. I called asking to cancel my service and receive my credit. They said they couldnt(read wouldnt) give me a credit on my credit card, they would only credit my account if I kept my service. Do not be lulled by their over friendly phone attitude. They are just not a well run or customer focused company. I have hired a new company who pointed out the deficiencies in the Moxie service.
Angel Lopez did the most thorough job of treating our property for pests of any Moxie service technician who has been to our house. I am hopeful that the ongoing problem that we have been having with American cockroaches will be significantly reduced due to his very professional attention to detail.
Moxie has been our pest control company for several years now. All of their services are top-notch, and their service technicians are excellent.Victor Aguilar was our most recent Moxie technician who serviced our home on 12/2/21. He was very professional, courteous, and extremely thorough in providing exactly the service weve some to expect from all of Moxies service technicians. A big thanks to Moxie for making our home pest free.
Jaime Molina did an awesome job. He was probably the most efficient and thorough person that weve had come! He even moved our furniture outside to properly get under everything. He even removed all the webs in our bushes! I was really impressed and will probably request him again. Thank you!
I am a new customer with Moxie. I could not be more pleased with my experience. My technician Nathan Borg was so nice and professional. He did such an amazing job of explaining and was very thorough cleaning all of the webs. They definitely go above and beyond compared to another company I was with. I am happy I made the switch. Nathan was the best.
Awesome service! Justin and Nathan just came out and performed our first service at our hone with Moxie. Justin and Nathan were quick, efficient, and thorough. They did an awesome job, and made sure we were fully satisfied before they left the home. I really recommend this company. Thank you so much to Moxie and Justin and Nathan! I am very glad we switched to Moxie! Highly recommend!
It was an excellent experience with Moxie pest control company. Their employees are fully trained with professional working experience. Nathan was very responsible in taking care of the front yard, the back yard, and every corner of the house, asked specific questions and followed the direction. Overall, good work. Im looking forward for the next service.
Hayden was their door to door sales rep. I have the utmost respect for anyone who takes on door to door sales. Hayden was polite, persistent but also informative. He is a great ambassador for Moxie as he made me feel very confident in what the service would be.right after signing up, the very next day Nathan showed up right on time and before I even got to the front door was already cleaning up spider webs off the awnings. Nathan did a thorough job all around the house. He made sure to let me know exactly what he had done and provided details on all the child and pet friendly sprays used.We are basically signed up for a year of service, where they do an initial clean and spray, they return in 30 days, and then quarterly after that. Judging by my experience so far, I made the right decision talking to Hayden and signing up for their service.
Moxie pretends to care at first. After you hire them though they start raising prices on you without any notice as well as give you worse customer service. Their customer service department is very impersonal and rude. I would stay away from Moxie Pest Control completely.
Zach the salesman was extremely polite and presented himself in a very professional manner. Justin did an excellent job when he arrived the for the first treatment. He was very polite and you could tell he is a very nice guy and cared about doing a great job for us and for his company. Both of their positive and friendly attitudes is rare nowadays, keep up the good work guys!
I am very pleased with the service. Nathan showed up at the time expected, was very professional and knowledgeable. Nathan was very diligent about getting the job done, asked specific questions for our situation and made sure we understood what to expect in the next couple of weeks after our initial treatment. I would highly recommend Moxie Pest Control and would like to give a big Thank You to Nathan for showing up to do the job with such moxie!
They say they dont auto renew services agreements, but they WILL continue charging you for quarterly services even after your original signed service agreement ends unless you manually call to cancel right after the agreement ends. I tried to call ahead of time to cancel when the agreement ends, but was told they couldnt do that and if I wanted to cancel then, I needed to call back or services will continue.
I was greeted with a friendly smile by Moxie’s pest control specialist. He was very professional and was very knowledgeable about their product and the services he was going to do and what effects I would expect. He had such a pleasant personality and I was very pleased with his thoroughness in performing the deep cleaning throughout the house.
David Castellon, the technician, did his job extremely well! He was polite and pleasant to deal with. After listening attentively to what I told him about our recent rise in the number of rat sightings, he carefully explained to me what he was going to do to fix the problem, and then he very professionally completed his tasks. I wish that everyone did their jobs as superbly well as David!
Nathan was professional and friendly. He took the time to answer every question I had and also took his time to do his job thoroughly and well. Thank you Nathan!My technician today was Andi Arroyo. He was on time, very professional and informative. Keep up the good work Andi! Thank you!
Each of the technicians I’ve had over the past three years Have been personable and work extra hard to please us. told me all that they did and why, on time {free extra work}on time. Got here on time may be a few minutes early spent five minutes with me with no tools in her hand understanding my needs for that day. Then went through the regular routine and completed the thorough job I like the personalities and most of their employees and they’re worth every dime I spend
Today Our House was serviced by Nathan. He arrived early which was nice to see. He explained all services he was performing and took his time to answer questions. Nathan was professional and pleasant. He took extra care inside and out of the home. Especially in my children’s room. I was ultra concerned with spider activity in my girls room so and he listened and paid close attention. Thanks for the service, look forward to the quarterly Maint.
I have to say that the gentlemen that came to the door to sell your product did was very knowledge and polite. I am sorry I dont remember his name. Nathan came and did my first visit. I was most impressed with his interpersonal relationship with me. He asked many questions regarding our problem areas and was interested in making me happy. He did a very through job and I certainly would love to him to come back when we are due for our next adventure. So far so good.
2 very nice young gentleman - 1 worked inside while the other treated outside. They were very thorough & worked quickly. Both were very attentive to the problems we were experiencing & took steps to remedy them.The inside of our home was a mess as we were in the middle of repairing & refinishing our hardwood floors, consequently, the bedrooms were jammed with furniture & such that normally would be on the hardwood floors. Both young men assured us that they could retreat any areas when they returned next month. It was very reassuring!
Excellent experience, Mike Smith was very knowledgeable and explained each product he used and made the effort and took the time to do a complete and thorough job . As a new customer , I’m impressed with each person from sales , sales support to service. Not only was Mike great , but also Zack , the sales rep. And Cheyenne , the support rep. Each was pleasant and addressed my concerns directly and effectively. “ GOOD JOB GUYS “. Terry
Michael Smith performed an above-standard service of pest control throughout the perimeter of my house. He provided a detailed explanation with each service, and was very courteous and professional. Years ago I had previously used Moxie and was happy with their service until they transitioned to another company, so I’m glad they are back!
Jeremy and his trainee spoke with me upon arrival outside my front door. They then went on to inspect and treat, especially with the Bifen product for termites, all the way around my roof on every crack and opening as I requested. When finished, they left the treatment report on the iron-grate chair next to my front door as I had requested. Great job by a really polite pair of young gentlemen!
Amazing service from the initial rep, josh, the call to confirm Nicole and the field tech Nathan. They all made this process extremely easy. Professional, punctual and let you know what was going on during every step of the journey. Quick, easy and affordable the three key things living a bug free life :) I cannot recommend enough. Ten gold stars
Bryce is my absolute favorite angel. He is so attentive to me, and is very helpful and kind. I only want him taking care of my pest control issues. He is the best guy youve got. I have seen a few of your guys, he is 200% the best one. Thank you Bryce. Margaret Boag 3082 Ceylon Road, Costa Mesa.
Nathan came to our home and treated the interior and exterior. We shared that our concern was the ants weve seen throughout our home for months. We had a different service out about a month earlier to spray for the ants in our kitchen, but we hardly noticed any difference in the ant activity we were seeing, so we decided to give Moxie a try. Nathan identified the ants as rover ants and proceeded to spray every area available, and he also left several ant bait traps in strategic locations. Well be watching over the next few weeks to see if we observe an improvement in warding off the ants, but in the meantime we can say that Nathan and the other Moxie representatives weve interacted with have been very professional and courteous.
We had horrific ant infestations. Since Moxie began servicing our property, our ant issues have been almost eliminated. When we do have ant breakthrough between treatments, Moxie quickly sends someone out. They are timely, professional, and perform a complete service every time. No skimping. They even take down the cobwebs. I cant say enough good things about Moxie! & they are easy to work with!
Jima is the most courteous and respectful worker that we have had in quite some time. He explained in detail what he was going to do and then carried out the work quickly and efficiently. Take good care of him because good workers are often gems in the rough going through the polishing of life.I speak from experience as a retired CEO of a construction firm that had over 100 people on my payroll at times.
We had Bryce Overland service our home today. Super friendly, efficient, and thorough. I dont always review, but Moxie Pest Control never fails us and has taken care of our home for almost two years. They choose employees that always reflect their great company and services. Thanks Bryce and Moxie!
This is the 3rd pest control service provider I have used, and Moxie is the charm. Michael Battani, the technician, and another fellow, were super friendly and spent almost 2 hours thoroughly knocking down webs, spraying, and spreading granules. Moxie will come back and provide service whenever an issue crops up, Happy!
Awesome Pest Control Service!!!Our Field Expert ANDREW F. was THE best going above and beyond the call of duty, removing a baby wasp nest and even bringing in some heavy packages I had delivered.Andrew F. was thorough throughout the whole backyard, and removed all spider webs from fences and patio furniture.Thank you Andrew F.! See you next month!
Mike did an excellent job of explaining that the previous visits they treated for moles instead of gophers and the bait is entirely different. He also took extra time to smoke and hopefully kill the gophers. He also stated that he would follow up to make sure we got rid of the gophers this time. Mike was extremely knowledgeable
Usually we have been satisfied with Moxie services, but the last few times they have come out it seems like they are in a rush and do not complete or do the service they say they are going to do. Our ants in our yard are not going away. Weve had them long enough that we know what the treatment spray looks like and how long it stays wet and its coverage. The last few times they say they have sprayed the ground isnt wet at all and it literally looks like they have not done anything. We should not have to watch over them to do their job. Be professional and do what we are paying you for. We will be looking at other companies after the last few services have done nothing and literally appear to have done nothing.
Yesterday, we got a knock on our door from Riley, a Moxie rep. He was friendly and professional and convinced me very quickly that we needed Moxie’s service by pointing out the spider egg sacks in our yard after i showed him where we get spider webs most often. He explained Moxie’s service model and offered us a very good price to sign up for their service. I am so glad he came to our door!I got a phone call and a text this morning from the company confirming the service time and providing a summary of information that was discussed with Riley.Doug K. provided excellent service today. He was friendly and quick. He explained everything he was going to do up front and confirmed that he actually did it at the end. Doug was able to clear out all of the spider webs and egg sacks from our yard in about 35 minutes.I would highly recommend this company to all of my neighbors and friends in the area!
I just arrived home as he finished, so only spoke to him for a few seconds. He appeared to be similar to all the other Moxie people who have serviced my property, friendly, knowledgeable, and someone I would talk to and spend time with if i had been around. I’m happy with Moxie’s service. My yard is free of the spiders and other pests that normally accumulate, So far, I am very happy with Moxie service.
Jacob just finished our quarterly service, here in Garden Grove. I was very impressed with his professional attitude and communication when he gave me my receipt packet. He explained what they did to control an ant problem Ive been having around my lemon tree. Please let Jacob know how much we appreciated his service. Hes a good representative for the Moxie company.
Terry has been out to my home twice and has quickly gained our trust. He is knowledgeable, friendly, professional, and efficient. I called the company out for a reoccurring ant problem in between regular services and Terry was great about going to extra mile, even on a Saturday. We would 100% recommend Moxie and Terry to anyone who needs their services. We look forward to continuing our services through them.
Weve only just had our initial service, but it was more thorough than any other company Ive used in the past. Jorge spent about an hour at the house. He completely swept the entire outside of the house and all patio furniture and bushes for spider webs before spraying. He also got rid of a very active wasp nest. I am so pleased with the level of service. Also love that their product is kid, pet, and plant friendly because we have two dogs who get into EVERYTHING.
Bryce Overland was our technician. He came on time, was very polite and was mindful of my specific instructions (e.g, dont spray on the mint and rosemary plants), replace rodent traps, spray garage). He checked in when her arrived and before he left to give me a rundown of what he did. He was also very friendly and professional.
I’ve worked with several pest companies over the past few years and this one is hands down the best! I use it for my hospitality business and it’s a lifesaver! They are very good at what they do and I love that they take detailed notes to my somewhat complex setup at my property with multiple gates and fences and a guesthouse. Since I’ve used them I have not received one complaint from guests about bugs. I’m very impressed with their kind customer service experience as well. They make me feel like my business matters to them. The value is also good! I highly recommend Moxie!
Nathan, was the young man who introduced himself before he started the service (but the receipt says techs name is William (Joe) perry) Im putting that in because I just want to make sure the right person gets the credit for the review. The gentleman that originally came to the door to explain what Moxie Pest Control had to offer, even showing competitors prices. I was convinced to switch from Aptive because I just dont believe they offer the level of professionalism/overall performance. There has been more improvement around the property as far insect activity and what have you in the first 2 weeks with Moxie Compared to the entirety of time I was with Aptive. Moxie is a great company that I will definitely recommend to friends and family.
Moxie promised to reduce the amount of spiders we have coming into our home and on the outside of our home. I had them come out and showed them what to do and where to spray, they did less than half of what I asked. I called the next month and asked that they come and re-service as we still had over 15 spiders coming into the house within 2 weeks of them spraying the first time. I continued to call Moxie monthly as the spider situation was not improving. They would tell me my gate was closed and leave, my gate is ALWAYS closed, but ALWAYS unlocked. They did come back one time, I showed the service person again what I was wanting and he basically told me he would try but no promises with the product he was using. Im not sure what that was about. I had Moxie come out 1 more time for a total of 4 times now, still, spiders literally coming into the house alive the day after they sprayed and this was the 4th service in 5 months. I told Moxie I was moving and that I would need to notify them of when I move so they could service my next house (only b/c we were in an agreement), the gal on the phone assured me that she would make notes of it and also make sure that a LEAD technician would come out as I had been told a lead was coming out each time and they never did. I get an automated phone call today telling me they are coming to service my house that Im moving out of. No-one at Moxie reads notices on accounts, they dont pay attention to their customers, they are a large company and all you get is a run around and a product that doesnt work and them setting up service convenient for them, not service that works for their customers. Moxie is claiming I have to stay in my 12 month contract with them. Even with their lack of performance, lack of attention to notes on my account and lack of competence in scheduling for a home about to be vacated. Ive used 2 other pest control companies, and 1 reason I switched was b/c my favorite company doesnt use automated billing and its less convenient, but their performance was stellar. Moxie is a big company that lacks care and concern for customers. I would not recommend them.
4.9 (199 comments)
Review №1
2022-03-06Moxie is absolutely amazing!!! The technicians that come to the house are always helpful and will answer any questions you have. The customer service is where they truly shine though. They respond to requests quickly and understand when I need them to come because I saw one too many spiders in the house. I had to reschedule or last appointment due to our dog having ACL surgery and we received the most thoughtful card in the mail from the Moxi crew! Thank you so much!!
Review №2
2022-06-30Had my first service with Moxie today. The guys were so cool. Just very friendly and just seem happy with their work. Everyone I’ve spoken to so far have been very professional and wonderful from the guy who knocked on my door asking if we need the service, to the main office, customer service call and today- the actual technicians. All of them awesome, wonderful customer service all around! Thank you :)
Review №3
2022-06-12Moxie Extermination Company is unlike any other Extermination Company I’ve used in the past. Beginning with Anthony, our Sales Rep. not only was he very polite but very thorough in explaining the services we would get. Then Chandler calls to confirm our contract and he too was polite, respectful and detailed in reviewing our contract. And, finally the gentleman who came to spray around our home was also very polite and respectful. He went over the areas that he sprayed and went above and beyond to rid our rafters of wasps which we didn’t know we had. All in all, I highly recommend MOXIE EXTERMINATOR CO. They are incredible. You won’t go wrong in choosing them to take care of your home. They do Superior work! So glad I chose them.
Review №4
2022-07-22Nikolas was super knowledgeable. He took care of ants running rampant in the kitchen. They were gone by evening. Trainee Alfonso did a very thorough job cleaning all webs in exposed openings. He even did openings of wrought iron fence at back of property. Both gentlemen were polite and checked with me to see if there were any other concerns. Great Job Guys!
Review №5
2022-07-15The technician was very thorough throughout the entire process, inside and outside. He explained the procedure prior to spraying the product, and instructed me as to pet precautions to take for a short period of time afterwards. Arranging for a technician was easy enough and they came out within 48hrs. Since this was a previously unscheduled visit, I appreciated the ease of the whole transition.
Review №6
2022-06-08I was very impressed with Joseph! He was here on time and explained everything he would be doing and asked if I had any concerns. He went above and beyond what my past pest control company have done. Very pleased. Hoping the other technicians will be as thorough as Joseph!
Review №7
2022-05-17So far very pleased with the Moxie team. Our first service was today and service tech Bryce was pleasant, professional and he took time to explain what treatment he was doing. Treating for Fire ants and Arefentine ants.Thanks!
Review №8
2022-06-22Joseph was the nicest guy and he was thorough in his inspection and treatment of my house. This is my first service with Moxie so I’m hoping it’ll work. I’ve tried other pest control companies but still experience a good amount of bugs.
Review №9
2022-07-20Our technician, Jamie, explained the services he was going to perform, and was very efficient in executing them!After he was done, he explained what he had done, and the pests that they were aiming to eliminate. He also asked if I had any other questions or areas that needed treating! Great service!
Review №10
2022-05-30Bryce from Moxie is a super cool and friendly technician. Very personable and did a great job at our home today. Much appreciated. My Dog loves Bryce! So he passes the good guy test!!