Mor Furniture for Less in Colton
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Colton, San Bernardino County, California, US
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Site: https://www.morfurniture.com/sto...
- Monday:10AM–7PM
- Tuesday:10AM–7PM
- Wednesday:10AM–7PM
- Thursday:10AM–7PM
- Friday:10AM–7PM
- Saturday:10AM–7PM
- Sunday:10AM–7PM
Mor Furniture for Less in other cities:
in: 2:00 PM - 10:00 PM
out: 12:00 PM
No pets
No parties
Smoking allowed
Additional rules
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COVID-19-related guidelines apply
Fire alarm
Carbon monoxide alarm
Security cameras
Safety rules
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Cancellation is free up to 5 days before
After 5 days, cancellation costs a 5% Fee
You can't cancel an ongoing event
Additional terms
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We got you covered
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Security cameras
Security patrols
Security alarms
Daily cleaning
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Daily cleaning personel
Cleaning tools
We take care of you
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24/24 concierge lodge
Direct phone liaison
Fire detection
Private entry
Swimming pool
Baby carriage
King size bed
Bathtub
Wi-Fi
Workspace
Television
Minibar
Air conditionning
Room service
Additional details
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Ricky was fantastic. He answered my questions but allowed me space to look around. I never felt like he was overcrowding me but he was there when I needed assistance. I appreciate the no pressure atmosphere. He led me in the right directions for my Durango bed and the full youth bed along with the mattresses. Great Job Ricky, Thank You
Had a great experience from the time I walked in the door to the til I walked out with our purchase… Ninfa was awesome. She let us do our thing and walk around the store and browse. And when the time came for questions she was there to answer. She didn’t make it feel like a used car lot with a pushy salesperson. Thank you we will be back to make more purchases
Walmart has better customer service. Terrible experience! customer service is beyond unprofessional I purchased furniture on Friday with the manager Rickey he promised Furniture to be delivered by Sunday, May 8 now Sunday, May 8 he is saying we will have the furniture delivered Sunday, May 15 or possibly Wednesday The best solution he had for us was for us to pick up on Monday at their warehouse in Murrieta Rickey had a Hostile attitude the entire time we were trying to find a solution for our delivery he ended up hanging up the phone Save yourself the headache and take your business elsewhere
Ninfa was amazing, we came in looking for bed frame and she priced several for us and never tried to upsell us into some ridiculous price. She respected our budget and gave amazing service. Overall I would purchase furniture again from MOR because of how amazing and nice ninfa was.
3/24/2022Ricky really helped me out!! With everything out of stock and backordered, Mor actually has furniture in stock AND with amazing financing options at 0% interest. The whole team is kind and helpful.Update: 4/7/2022I was told 2 of my items were in stock and other 3, only 2 months out.But I still haven’t received my second “in stock” item. So I called the store and apparently, the warehouse had issues and caused it to be pushed back until June 18th (which is almost 3 months from purchase day).The other 3 of my items that were suppose to be delivered around May 24th, now are pushed to June 18th as well. Very disappointing.I am trying to be understanding, it’s not the salesperson’s fault or the kind people there, but as a store, if I don’t get my items before June 19th, I will give a 1 star review.
I was assisted by salesman Ricky and he was awesome he was not pushy, explained the policies clearly as I was purchasing an “as is” product, he disclosed all other options and verified information he was unsure about to make sure I received the right information to make an informed decision. Thank you Ricky!
Ninfa was very polite, knowledgeable and helpful. She quickly answered our questions about the different tables we looked at and when we found the one we wanted, she verified it was in stock and set everything up. She explained the next steps and what to expect for delivery.We are very pleased and look forward to working with her again
I really enjoyed my experience here. I wasnt bombarded with sales reps. The one that finally did approach me was very helpful and allowed me to take my time and waited until I had questions or needed his assistance. It was an overall pleasant visit and I am so happy with the dining set that I chose. There is an easy financing option if you choose to go that route. I plan to return for bedroom sets. Ricky was very helpful!
We had a really good experience here in the store shopping for some dressers for our kids. The sales team was fantastic and very friendly. The delivery and wait times were let’s just say stupid. We ordered dressers in March and were told about a 2-3 week lead time. We finally took delivery of 2 of our 3 dressers in June. The third one we received a call from the store asking if we wanted the floor model because they were discontinuing the one we ordered and were not going to get it. Just a frustrating situation all around
Was not our intention to buy anything when we visited mor furniture, but a certain somebody(Ninfa)With her very firendly vibe and knowledge answered all of our questions. she was not pushy in any way.Needles to say we walked out if there with living and bedroom furniture and very satisfied with the service and staff.
Our experience at Mor Furniture was better than we could have hoped for! Tanner was our sale associate and he was so friendly and personable. He made us feel right at home and answered all of our questions. Tanner was also very knowledgeable about the different pieces we were looking at. We are so excited for our new couch and dining set to be delivered!!
Got email today for VIP Special to get free blanket and they said special started Friday and they were out of blankets. We looked at a few recliners and were offered no tax and free delivery. The chair we liked was in stock though wouldn’t get it until mid November. We decided to not make purchase
We had the most amazing experience today. Right away we were greeted but not harassed. Jerry was extremely knowledgeable. He was able to give us a amazing deal and was able to get us all the pieces we wanted. We got a sectional, a dining table and a bed with mattress at an amazing price. Did I mention I will get the bed, mattress and dining table in 2 days!! Love Mor’s furniture and If you go ask for Jerry!!!
Tanner is amazing and so helpful. I walked in he greeted me very politely and asked me if he could help me find anything. I said yes looking for a queen size bed and told him the colors I needed to match and he showed me a few displays. Found the one I wanted and then helped me pick out a very comfortable mattress and told me about sales for memorial day weekend! I literally found what I wanted with his help and checked out in less than thirty minutes!!! Then I was prepared to pay cash but he told me about this great financing thing 12 months interest free which made my shopping experience even more amazing because I got approved... Thanx Tanner I will be back to see you for another purchase in the near future 😁
My sister and I were able to walk into the store and look around at our own leisure without any sales person bothering us. Tanner came to us and asked how we were doing and if we had any questions to just let him know. I did have a few questions and Tanner was able to answer them and also informed me how some items were out of stock but that they would be available in the coming weeks. It was an enjoyable experience not being hassled by sales personal.
Ordered loveseat and sofa. Didnt receive an email confirmation of pickup date or time. Unable to call, machine states no live person available, therefore had to text, only to find out pickup location was not correct. Now, its delayed another week. This was not a delay in delivery but an internal mistake. Now I wait to see if I am able to pick up...Edit: the location in Colton was super helpful and employees friendly. Furniture is beautifully made and sturdy not cheaply made. I will definitely shop here again!
I was told my sectional would arrive in 2-3 weeks, I made sure the sales person confirmed this was true before I made my purchase since I was moving to a new place and have no furniture at all.The week of arrival I get a text saying that my sectional would arrive in late May. Why lie about delivery dates just to get a sale? Never going here again. Now I’m at my new place with no sofas for the next 2 months.
I LOVE Mor Furniture. This visit is the 3rd time I have made a purchase with them. The service is phenomenal. You are acknowledged but then left to walk the showroom as you please. If you need help, you can always find someone to answer your questions. To top it off all the furniture that I’ve purchased has been of impeccable quality. I used to be a customer of another furniture establishment but Mor has changed my mind.
We were shopping and visiting every major furniture chain, plus mom and pop places, Mor furniture was on our way home, we stopped by and everyone was very friendly. Tanner ending up helping us and he was very helpful, his service was top notch. Customer service these days is not up to par at most retailers, but Mor furniture was above and beyond. Thanks Tanner for your help, we will definitely recommend this business to our friends and family...This will be our go to for future needs as well !!Mike and Maria
Ricky was very helpful and showed us really good pieces of furnitures. Professional and there was no pressure to buy vibe from Ricky. One of the team member gift us for our pet since they have their animal love promotion going on this season. Excellent service and the prices are great.
I am impressed with the customer service at this store. Ninfa was kind, professional, and friendly! I liked how she knew about the furniture in the store as well as the real deals. Also she gave us space to shop and didn’t stock us like the agents at Ashley’s Furniture did. The prices at this store for the quality of furniture is amazing and totally worth it. I would recommend this store to anyone looking to purchase up to date quality trendy furniture. You will not be disappointed. I am hoping the delivery is as top notch of an experience.
Ricky was my salesman Ive been in there several times to buy furniture and so has my daughter living in Arizona and my Granddaughter living in Wrightwood. I find the products here to be exceptionally well built and very happy with the things that I purchased. Ricky at the Colton Grand Terrace store has always been Pleasant and very customer-friendly. If Mor ever moved him to another Mor store Ill be going to that store.
I was looking for a couch at the Mor Furniture in Colton. I fell in love with one and was able to get help immediately thru one of their financing banks. Tanner gave us awesome customer service and was very professional and explained everything in detail. I cant wait to get my couch! Definitely recommend coming here to get your furniture needs!
Amazing personalized customer care, Rolland was both knowledgeable and interested in assuring we received exactly what we were interested in purchasing, and went above and beyond; they also provide refreshments; they would provide cookies and candies but due to Covid, they r presently not providing the cookies or candies, but will soon be doing so in near future, I am definitely sold on this furniture store, and I will be making this my place to shop for any furniture I’m needing in the future, and just so you know, I used to shop Mathis and Jeromes, so I know my expectations and good taste In Furniture, amd they definitively surpassed my entire expectations! I’m definitely encouraging you to also become part of their family!
Awesome Customer Services Tanner was so informative and helpfull gave me a great deal. This is my second time coming in to purchase a bedroom set and I only want Tanner to be our go to guy. The delivery guys were so respectful and set up everything the way i asked. Sorry my google is set up to my moms account.. Thank you Mor furniture... CATRINA RIVERA
This is my 3rd time purchasing from MOR. and after turning friends and family on to them because they had great customer service and great products they turned me off to them. The last time I went(was my 3rd time) I bought 2 mattresses and a kitchen table and chairs set. The sheet they gave me didnt fit on the almost 2500$ bed BTW. My gripe is that they told me the table and chairs would be delivered in 2 weeks which was fine but the table bench would be about a month and a half after. Ok we will deal with that. Mind you we made this purchase July 4th ish. Here we are almost in October and I text an inquiry about when we should get it and they told me in November.. and they didnt seem to care how frustrating this is with a family of 6 with only 4 chairs.. didnt try to compensate in any way it was pretty much hey you waited this long deal with it attitude.. I will not return nor will anyone I know be directed towards MOR. a simple phone would have went a long way.. I guess I was wrong about this place.
Ricky has always been so helpful. This time he got me an approval for a different credit line that save me a lot of money monthly. So grateful to have a person that cares for your best interest. In addition as I was leaving I saw a different soca same price, I was afraid to ask for a change but before I knew it he was one step ahead and suggested. Wow best service ever thank you Ricky I will come back for more.
I recently purchased a bedroom set and mattress at the Colton store. Sonia met us with a smile and was extremely helpful and patient with me as I was choosing my furniture. I received an amazing deal (20% off) for five pieces of furniture and a mattress! I would highly recommend Sonia to anyone looking for new furniture! She deserves a raise! Thank you Mor for the great customer service!
Every time I go there, I end up purchasing something. Its because the quality of service I get from Tanner AND the quality of furniture. Ive made three major purchases there and have been satisfied with all of them. Its been almost a year since my first purchase, so Ive had time to test the quality, and it has stood the test of time. Thank you for reading.
I highly recommend Mor Furniture in Colton,Ca. Store associate, Tanner, was informative, helpful, friendly and professional. We found the bunk beds we were looking for my kids. We also added mattresses and accessories and it was all still within our budget! Tanner made our shopping experience easy. My family and I will definitely be shopping here first from now on.
This was not only the best shopping experience but the best deal I was offered. Roland didnt try to force a sale on me but did his best to make sure that he understood my needs and only showed me what would work best for my wife and myself. What other stores were offering for twice the amount was far less than I was getting here. Warranties, full adjustable base and a bed that fit our needs didnt exceed 1200 where elsewhere I was looking at a basic base and spring cushions for 1700+.Thank you Roland and Mor for giving us what we needed and at a price that we could afford without compromising comfort. You made us feel richer than we are.
I was happy with the couch I bought here two years ago, but now after better inspection of it, plus having a very slightly damp towel on it (which left a stain) and later getting some chocolate on it, and making a huge stain after properly cleaning it when following the proper directions for doing so, I now realize I made a mistake in buying this couch. On top of this, there are staples wanting to come out of it just under the material and the couch gives you no support at all on your back. Maybe thats what I get for buying a couch under $1000, but I will definitely do more investigating before ever buying another couch from anyplace again.
Mor has given me 4th replacement couch and all are bad. They now want me to wait til 10/20 to bring a new one. We have had a broke couch since end of July and they want us to wait till the end of October . I think they should allow us to get a different set. They say no manager around. Called the store and no return call. Mor needs to do right on their products
I want to thank Tanner for not only having great customer service but for handling a previous situation w/such grace. I went in this morning and thought it was going to be an hassle to get everything corrected and find a solution to an encounter I had yesterday. (still not w bad experience but was poor communication) i walked in and right away he handle everything. Thank you Tanner I will be sending clients your way!
Tanner was amazing. He walked us through the options for the mattress set we were looking for. He had been referred to us by family friends and we were not disappointed. He was friendly and professional throughout the entire process. We are very happy with Mor and with Tanner.
Transparent and Trustworthy Service. Had a stress free financing experience as well as a great deal on my new mattress. I received $300 of store credit for sheets and mattresses covers free of charge along with 72 month interest free financing with $0 down. Thoroughly recommend Mor to all my friends and family.
This place has a great staff that is not pushy, but relaxed and chill. When you need help they are there to serve, with a positive attitude and a smile. The price on furniture is great, low, and the quality is good. I bought my furniture with Roland, and he provided superb service. I look forward to shopping there again.
Ninfa was very personal and caring. She helped me and my wife pick our bed set. She helped with the financing application and wasn’t pushy at all. She made us feel very comfortable and walked us through everything very quickly. You can tell she has a lot of experience in this field. Thank you Ninfa!
Tanner... Best customer service I had ever experienced at a furniture store. Mor furniture has the most welcoming presence. I felt at ease, very comfortable. Tanner was very knowledgeable and well spoke to communicate the features, add ons, procedures and prices. A very impressed with the level of expertise and patience Tanner had during my inquires. I am blown away by my overall experience. Tanner!!! Thank you so much for the help with my new purchase. I am definitely coming back and buying More Furniture For Less.
My experience at Mor Furniture was excellent. I was greeted when I walked in the door. The sales associate said that if I needed any other assistance that he would be available.I like the fact that I did not feel pressured while I was shopping.When I had made my selection I simply called the sales associate and the excellent customer service continued threw the finalization of the purchase.Thank you. Roland CastroColton , California.
This is a great place to shop for furniture. The prices are great, and the quality compares to that of other high-end or name brand furniture stores. The staff is helpful, and not pushy. Annabel told us about prices and specials, she let us walk around at our leisure, and did not pushy any products over others. Highly recommend this store to anyone looking to furnish their home.Update: I went back for another big purchase, and not only did it affirm my previous experience, they also made me feel safe as I shopped. I was able to browse online, and while I did not make an appointment, the option was available. They had the recommended precautions in place, and while they had only two sales people present, I was in and out in good time. I still highly recommend More furniture for any and all of your household needs.
Roland Castro was very helpful and sustained a wonderful attitude even with all of our questions. This is something youd expect to be the case with anyone who works in sales, but I have found thats not always the case. It was truly a pleasure to have him help us find the right bunk beds for our family. Thank you!
After visiting several furniture stores, we finally came across Mor and decided to check it out. We were immediately greeted by several friendly hellos. Ricky came and introduced himself and invited us to help ourselves to their refreshments station while we shopped. That was greatly appreciated, especially by our two kids. The quality of product and pricing were great! Ricky offered his assistance but was never pushy. He gave us plenty of time to ourselves to look around and discuss. We ended up purchasing several items and were very happy with our purchase. They offered great financing options. We were super happy and would highly recommend this place! Thanks Ricky and everyone at Mor!
Tanner was an amazing help. He wasn’t pushy and allowed us ample time to look at the showcase floor. He was ready and willing to answer questions and the visual quality of the items was incredibly well put together. I would recommend this location in Colton to anyone looking to purchase furniture for their home. ⭐️⭐️⭐️⭐️⭐️
Possibly the easiest and hassle free experience Ive had at a furniture store. Ricky introduced himself,gave me and my wife time to look around and when we were ready to ask questions he helped us out. He even looked at inventory and gave us the Black Friday special on a grey Monday(it was cloudy outside) and saved us $50.
I recently went into the Mor Furniture store in Colton and had a very specific piece i was looking for. Ricky was awesome and helped me find exactly what I wanted. His customer service style is top notch, kind and not pushy at all. Everyone in the store is kind and willing to help. They have a great hospitality area with complimentary popcorn and soft drinks, coffee and cookies which makes for an enjoyable experience! I will always visit Mor for any furniture needs. Thank you for another great shopping experience!
Overall we had an great experience with our sales person Ninfa Murillo. The moment we walked in she introduced herself and asked about our needs. She was very informative about everything!! She was kind and had a lot of patience with me because I could not decide which sofas to choose. She gave me prices for everything I was asking about and checked to see if they were available. I loved my experience with her and would definitely recommend the store and her as the sales person. Thank you for making things so easy and without stress.
Ninfa and Ricky gave our family wonderful service! They where very informative and helpful. Helped us figure out how to save in our purchase and accommodated our needs with our purchase. Will definitely recommend the store in colton to everyone. There prices where awesome and the quality was superb!
I will only buy from Mor furniture from now on! The quality is amazing, the prices are excellent, the sales team (shout out to Tanner for being rad) is phenomenal - Ive been to other furniture stores and bought from the other major brand names... save yourself the time, trouble, and money - go to Mor.
I came in to buy furniture for my bedroom and living room recently. The prices here are great and the customer service is even better. We were greeted by Tanner and he immediately helped us. He did a great job explaining the financing and the difference between some of the mattresses. He also allowed us to take our time with all our decisions and not once did we feel rushed to make a purchase. I highly recommend this store.
Ninfa was awesome. She listened to what I wanted and needed for my living room. She found te best sofa and love seat for my mothers house and picked a grate lift chair for us as well. They are always very helpful and knowledgeable with what they have. Thank you, Ninfa for the excellent help!
I went in with my kids Looking for a mattress and the two gentlemen that we’re working there gave excellent customer service. Tanner was very knowledgeable on the mattresses and had a great sense of humor. All in all, it was a great first experience for us at MOR furniture.
Walked in was greeted by Eileen, she was assisting another customer so she turned me over to Tanner. He is great! The team that I met was friendly, helpful and made me feel like I was number 1. I had previously went to Mathis bros and I was ignored by entire staff other than a few hello’s no one asked me if I needed help. I was in the store 15 mins and left. Walked into Mor Furniture and was not in the store 1 min before I was asked if I needed help, that is what I call excellent customer service. Your staff is exceptional, so I made my purchase with you!
My daughter & I happen to stop by to check out this store, we were just window shopping as we await for escrow to close. John greeted us & we felt comfortable right away. He understood the reason of our visit & we didn’t feel pressured in any way. We saw a few items we liked & told him we would be returning. We returned 2 weeks later & escrow closed, this time hubby was with us & was impressed of the quality & value of the furnitures throughout the showroom. Our experience with John & the staff members were a very positive experience, oh, & the manager, Tanner, was just as nice. I know I’ll be returning to get any other needs for our new home. Can’t wait to enjoy our new furniture. Thank you John & Tanner!
We originally ordered all our furniture from Ashleys in June and after 3 delivery reschedulings now pushed all the way to October, and all other furniture out of stock at the store and online, we couldnt wait any longer for a place to sit. We decided to drive 5 mins over to Mor Furniture to see if all furniture companies were in the same drought.We were greeted by Tanner and told him about our experience and gave us guidance on furniture that would be in stock (many American made products that were super high quality). The other store associate, Roland was very helpful as well, helping us with any questions throughout our time in the store. Tanner and Roland were both very professional, honest, and knowledgable on the products in the store. They were not pushy and they were able to give us valuable advice on helping us decide between pieces. The furniture are just as good or even better than the quality at Ashleys. We were also able to finance our furniture through Synchrony. We really enjoyed our experience here; it was very quick and efficient. Even though there was only Tanner and Roland on the floor, they were able to maneuver and give quality attention to a huge rush of customers. We were able to confirm that all our items were in stock and able to be delivered within a week. I definitely recommend this place if you are in need of new furniture! We are hoping to return to buy a mattress. My only regret is not coming to Mor Furniture originally.
Tanner was amazing! He was so helpful and welcoming. He helped us find our new set up and was very patient with us. He let us take charge in the decision making but was very helpful and inclusive. Mor is a great company and we will always choose here. Tanner made all the difference.
Ricky, our salesman at the Colton, CA location, was very attentive and knowledgeable without being pushy or overbearing. When I told him I was interested in a particular dining set, he had his manager come over. The manager explained to us particular manufacturer defects with the product. It was refreshing to have sales people who were honest and upfront about their merchandise. We ended up buying a different dining set and all new family room furniture that we weren’t even planning on purchasing! Great people, great prices, great experience!
We really enjoyed shopping at Mor Furniture today! The staff was friendly and made it such a simple and painless transaction. It was the first place that felt inviting and not like a swarm of sales people in a shark tank. We found the perfect color couch in real leather that power reclines for under $1,000! Plus a loft bed for my daughter that has been such a struggle to find. I highly recommend shopping here above all other furniture stores.
Where is my mattress??!? I ordered a SleepMor mattress from here and I keep getting the runaround about where it is, when it will be delivered/in stock, etc. Don’t buy from here if you want things delivered. This was supposed to be delivered in late January! They’re lying to me about when it’s going to come in stock and be delivered. They take your money and you receive NO PRODUCT. Then on the portal it says “Showroom Delivery.” Um what? I ordered a NEW mattress. The text service said 2/27/2021 but then the portal changed and says 3/10/2021. They basically stole my money. Then they refuse to offer you a refund. I’ll have to call my lawyer about this!
Very nice furniture, but the bed we received had a lot of scratches and cracks in it, and was poorly painted. Its near impossible to reach a rep at their customer service center. The rep who sold me the bed gave me his cell phone number, but never responded to my texts. They sent someone out on Friday to check the damages on the bed and we were told someone would get back to us within 24 hours...still waiting.
Most attentive service I have experienced from a furniture store! I went Bobs Furniture store as first choice months ago and they screwed me over, not once but three times! Went over to Ashley’s furniture store and they could care less about my situation. Final destination was Mor and they sold me a beautiful couch and took into consideration about the urgency I needed and was able to get me my couch the very next day! The two men who helped me were so kind and helpful, i’ll be sure to come here for “mor” furniture.
Ricky was very friendly as we entered the store. Showed us where to look at what we wanted. Did not smother us. Very professional. And when he was helping another customer, Annebel was very kind and informative while getting us qualified. Explained everything and answered all of my husband and my questions completely. Thank you so much.
My wife and I were couch shopping all over southern california and returned to Mor because their pricing for a truly comfortable sectional was the best. The management was very helpful and informative with my endless questions and didnt pressure or smother us. Their financing/delivery/and insurance options also impressed me and made our decision an easy one to make. Overall very pleased with our experience and purchase.
The service was great. They were helpful and informative. No haggling, no trying to up-sale us any unnecessary things. Just really good customer service. Also, I saved $900 for the exact same furniture (Brands and all). They were even able to expedite delivery of my furniture. Thank you very much guys.
Pedro was helpful from the beginning. I went in to the store with a good idea about what I wanted to purchase as a gift for my mom. I described what I was looking for and he took me directly to a few different options. He knew the showroom and didn’t waste my time showing me something I wasn’t looking for just to make a sale. He didn’t push me to spend my money on something I didn’t like. I wasn’t ready to buy the first day I went in because I still had to get measurements of my moms eating area. He was still attentive and gave me all of the information and measurements I needed. He took down my email and the next day I got a coupon that he and the store manager applied to my purchase today on top of the sale price. Everything was easy and fast. Glad I went back to see him.
Paola was very helpful! She informed us of all the sales and raffles and overall made our experience here wonderful. The entire staff was welcoming and made sure we were helped. We never once felt lost and to top it off the prices were great! Definitely recommend it and would definitely come back!
Ricky and Tanner were very friendly, courteous, and professional in helping me find the right livingroom and dining room furniture within my budget. The financing part was painless, and the delivery is quick. I love that they offer you fountain drinks, coffee, fresh-baked cookies, and/or popcorn while you shop around. I would definitely recommend Mor Furniture. I had a great experience. Thank you Ricky and Tanner for your excellent service!
I have found my new furniture store.This was our fourth and final furniture store. Tanner helped us with keeping us within our budget. Beautiful selection. Prices are so reasonable. You get quantity, and quality at this store. Overall excellent service. Customer service, was amazing.
When I went into the store I was helped out by a gentleman named Roland. He was real professional and had great customer service. He helped me find exactly what we needed for my home. We will definitely shop here again when we need more furniture for our home. And I would definitely recommend this place to all my family and friends.
Tanner helped us through the process and was very easygoing and not pushy. He knew every aspect of the furniture and how it was manufactured. We looked at a few other places and purchased our couch sectional and recliner from Mor. The quality was better than the rest and the fact that it’s made in the USA sold us on the purchase. Tanner was the main selling point to our purchasing from Mor. We had a great experience and will be purchasing our mattress from you soon.
We had a great experience with Pedro. He wasnt pushy. He told us to go to other places and compare which we did. He told us to look up reviews which we did. We got 12 months interest free. And he was extremely polite. We were confident that we bought a good product. Everything else we looked at was twice the amount. He showed us the difference between low end and high end. We definitely recommend checking out Mor. This was our first purchase from them.
Awesome experience today. Came in to just check out the sales, greeted when we first walked in. They answer any questions you have without pressuring you like car sales man. Will definitely come back in the future for additional items. Ask for Tanner or Ricky, both are friendly and easy to talk to.
I had a great experience at Mor Furniture. Roland Castro was the salesperson who helped me, and he was very knowledgeable of their merchandise, and was able to answer every question I had concerning my purchase. He was also very patient, because I took forever to make my decision. 😁 Thanks Roland, for all your help!
The staff was very attentive, and service was great. Nick helped us and he was very patient with us, he went over the pros and cons with us about the differences of each mattress. Overall, he was very professional and our experience was perfect, we will definitely be visiting Nick when making future purchases at Mor furniture. Thank you
First off I want to thank Annabel Tavares for being so welcoming and friendly when we first walked in. She made sure we were taken care of the entire duration of our visit and was very detailed and straight forward with all of the furniture pieces and she made sure we knew exactly how everything was set up. The moment we walked in, the store was presented very well and the furniture was of high quality. I would definitely recommend Mor to anyone who is looking for a new bed set or furniture in general. The whole process was very easy and I am very happy and excited about my new purchases with Mor Furniture. Annabel had amazing customer service and we will definitely be back!
I believe the man who helped me was Ricky Tatum he was so helpful . he helped me find the exact items I was looking for. Offered to assist me as soon as I walked through the doors. Just prior to going to your store I had gone to living spaces and got no help what so ever. Thank you so much we need more people like Ricky working in customer service and retail.
Sales representative Roland and manager Tanner where very knowledgeable, helpful, patient, and answered all our questions. They even helped us save extra money on our purchase. Very happy with their customer service. From now on just going to Colton location for any further purchases.
Super happy with our experience at Mor. The salesman we worked with, Ricky, was very helpful, but also not pushy. He showed us where the kids could help themselves to popcorn, cookies, and drinks and watch a Disney movie while still staying in our site while we shopped. Mor’s prices are great and their furniture seems to be great quality. We’re looking forward to having our couch delivered.
Phenomenal buying experience with Roland. Told him what I wanted and within 10 min of walking the store and testing we found my new purchase. Roland got me a triple electric recliner with all the bells and whistles. $1300 retail he got me in and out in minutes for $869.98 total out the door with a 4 year warranty. Couldnt have asked for better!! Roland is definately my furniture guy for life and will have repeat business.
John is awesome. I went in looking to buy a couch and he really made me feel comfortable. It wasnt like any other buying experience we walked the whole store and there was no pressure to buy. I was very undecided about making the purchase but after talking to him I felt confident and happy with my purchase. I would definitely recommend mor furniture because of their prices and quality and when you look be sure to ask for John.
Hands down best furniture shopping experience ever! Tanner was knowledgeable, helpful and he never once pressured us, just gave us all the room we needed. The prices were unbeatable for quality furnishings. I honestly cant wait to come back. Wednesdays delivery cant come quick enough!
Would highly recommend Mors to any of my friends and family. Ninfa was very knowledgeable and have great customer service. she was also very patient with me as I was very indecisive on what I was looking for. She took the time to look up every price and tried to help me get the best deal for what I wanted. Very professional and courteous in every way .I truly appreciate the positive experience I received here.. will most definitely be coming back here again.
Paola was an excellent sells representative. She was patient with and well informed on products, pricing and services. She was very professional also. I look forward to working with her again!Updatw 5.30.19I had a problem with my furniture and was dissatisfied with the response of the warranty responses. Jaime, a Corporate Customer Service manager, called and is replacing the set. I believe great service Starts with great leadership! He is demonstrating what that looks like. I will buy again!
Paola is super sweet, super nice and has a great sense of humor. My wife and I really enjoyed our shopping experience at Mor thanks to her. She is really honest and will definitely get you into something that will best suit you. We went in looking and came out with a dining table. All in all great experience, definitely recommend!
Tanner was amazing!! He went above and beyond to help us find the right furniture for our new home!! We will definitely come back to Tanner for our future furniture purchases!! 4 years later Tanner helped us yet again. We needed a sleeper sofa and we got just what we wanted!!
No pressure sales is always great. Ricky and Ninfa were very accommodating with us, especially with all the times we changed our minds on the sofa configurations. Pricing is very competitive. Delivery options were also convenient.This particular store is kid friendly, with their endless popcorn, drinks, and cookies.Can’t beat the overall service with this diamond in the rough (neighborhood).Worth the visit.
My family and I would just like to thank Ricky this would be our second time making a purchase here at MOR furniture in Colton with him. He gave us the absolute best service and really helped us get everything we needed for our home.I would highly recommend him to any customer that visit this location!
When I went in to look at Mattresses I had my 3 Grandsons with me a set of 2 yr old Twin boy’s and my 5 year old Grandson, so I had my hands full. Tanner the Manager was so kind and caring to my Grandson’s, Ge had a Movie playing g for kid’s and my Grandson’s sat and watched it while I did the paperwork, I can’t say enough about my experience with Mor Furniture, the Price’s were excellent, I got a Queen size Mattress, with ujustable base, 14 inch Mattress for 1400 dollars, originally it was 1900, I am very Pleased with my Purchase. Thankyou Tanner for your patience and kindness towards my Grandson’s and me, You are very good with Customers, I would recommend your store to Everyone. Sincerely, Barbara Payne
Great service, professionalism, reasonable prices and overall would purchase here again. The customer service was great and would shop here again. Sales representative NINFA helped us a lot but honestly all 3 sale representatives stayed late past closing time and helped us pick furniture and gave us great deals. We didn’t feel rushed, forced or persuade to purchase anything. Overall, we’re coming here again. Thank you!
We have shopped here twice and both times we had a wonderful experience. The staff are very friendly and informative on their products. Each time they have managed to keep us laughing, snacking, and enjoying our shopping experience, which is much different than other furniture stores. Quality furniture from people you want to buy from!
Superb customer service. Tanner and one of his employees, I believe her name began with a T... sorry I can’t remember, offered my wife and I sufficient time to walk around without feeling hounded which allowed time to discuss our options. No pressure. We will be back in to purchase a dining room table and a new mattress at a later date. The prices were the best around. Enjoyed the snack bar too.
My husband and I want to thank Ricky for making our recent purchase quick and easy, he was very friendly and pleasant to work with. I can honestly say that our entire time in the store took all but fifteen to twenty minutes and that included the purchase of a dining room table set. Thank you Ricky, and Mor Furniture in Colton Ca.
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4.9 (199 comments)
Review №1
2022-02-21Great stuff here! My husband and I were ableto walk in and get exactly what we wanted! Ricky immediately greeted us and let us explore while checking in on us and was able to get us on our way with our new furniture! Great price and great service! We will definitely be back! Also a plus we got our stuff the next day and now it’s in our home!
Review №2
2022-04-05We came in to the store pretty close to closing time with an idea of what we wanted. Jerry helped us find the perfect sofa!!!! Way better quality than Ashley’s and for a better price then what we found there. Price included warranty delivery and set up!!! Gotta love it! I’m glad I got approved for the financing because I will definitely be coming back for a dresser! :)
Review №3
2022-02-06Jerry Torres was very helpful and knowledgeable about the furniture that I wanted to purchase. He explained the protection plan to me in great detail. He was very polite and courteous. I felt comfortable and relaxed doing business with him. I purchased 2 power recliners and a sofa. I would definitely recommend to my friends and family to shop at Mor furniture on Washington in Colton.
Review №4
2022-06-15Roland really helped us have a great experience buying my bed frame mattress and couches! The styles and prices were the best I found when shopping around to all the local stores. I’m very excited to get my furniture and they also have a good extended warranty offer!
Review №5
2022-03-08Roland was very helpful and kind he explained everything very clear he was able to give me availability date for pick up and was honest and fast. We are very satisfied with his service we will definitely come back to him for next purchase. We will recommend. Thank you!
Review №6
2022-02-28Couldn’t have asked for a better salesman than Ricky to assist with our purchase. He was very kind and knowledgeable of the product and inventory. Not pushy at all. Overall, EXTREMELY HELPFUL & AMAZING CUSTOMER SERVICE.
Review №7
2022-06-23Bought a dining set table with chairs. It took months to be delivered once delivered the wood started to chip and separate to pieces, we asked for a replacement table it never arrived after 6 months we decided to return the termite invested dining table and chairs as of today 8 months after our ordeal a d nightmare we have not gotten our money back...beware do not shop at this store or any mor furniture store!!!
Review №8
2022-04-24The young lady “Ninfa”who assisted us was awesome! She made the shopping experience so easy. She was very friendly, and had a vast knowledge of the furniture that I was inquiring about. We will definitely be returning for other furniture needs.
Review №9
2022-07-05Jerry was very helpful in assisting me with my purchase for new home furniture. It was easy and painless. Looking forward to doing business with him again in the future. I highly recommend this location to anyone looking to buy new home furnishings.
Review №10
2022-05-15My wife and I were shopping around for living room set and dinning table, we are very picky when selecting furniture. After visiting several stores that day mor furniture was the only one that had something that would work with the space we had and the style we wanted. Even though this store was smaller than all the other fancy bigger stores we got what we were looking for. Our salesman was Ricky. He was great. No pressure and very helpful. Prices were also the best out off all the furniture stores we went to that day.