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I ended up having to stay here for almost two weeks and while its a lower budget hotel it has a nice family feeling. The environment felt safe and quiet. The room was perfectly clean the whole time. The AC was completely adjustable. The only thing you dont get here is breakfast. But if your looking for a good overnight hotel this place is perfect.
The AC was the only thing I have a complaint about . And its in room 244. So make sure your ac works upon entering . The other thing is that there was some sort of filming going on in the parking lot I wasnt warned about , so late check out wasnt an option and they claimed it never is . I love it when Im lied to by businesses when theyre trying to save face. Its magical .
Very clean and nicely decorated rooms for the price. The addition of a refundable room deposit was a bit of an unwelcome surprise, especially when you are on a budget, but they were understanding of my circumstance and accommodated me. They also granted my special request of a first floor room. Much appreciated. I would stay again!
The room was a little small. The lady @ the front desk was a little nonchalant, her daughter was very Helpful. When I got there they charge me up front a extra $50.00. I had E-mail a special request, no response. I asked 4 a late check out, the lady said that would be a EXTRA $20. Ive never heard of that. In the room the shower leaked. I wouldnt recommend this place @ all. Other thn those things the bed was comfortable & they have all the cable channels which is good.
We are here for a week. This location is very good. The rooms are clean and quiet. The bad; thin towels and you receive only one bath towel & a wash cloth per person & no hand towel. There is no alarm clock nor coffee pot in the rooms. The pillows are impossible. The continental breakfast is inferior. We have learned a lesson only well known motel/hotel chains for us in the future.
So far the rooms are clean and somewhat well kept but 2 towels and 2 pillows as well as a denied request for more is the reason for my 3 star rating at the moment.What hotel cant provide more than 2 pillows for a king bed when the customer requests 2 more???Also the plexi glass enclosed front desk isnt very inviting.Ill update this review at the end of my stay.So heres the update... I had to work abnormally long hours on a business trip and tried to extend my stay another day while I was at work and my partner was at the hotel. They said that it would not be possible for me to do so over the phone and that they needed my physical credit card. I said that I could give them my card in several hours when I returned from work. They said no again and then entered my room with their own key and started throwing our belongings around the room telling my partner that they were going to throw out stuff out. When she asked the manager to stop he pushed her into a dresser and injured her. The Pasadena police said that they are there at least once a week due to the staff verbally and physically assaulting their guests as well as trespassing in their rooms and committing theft of guests property.Ive stayed in some terrible placed before but this takes the cake.Also there was loud domestic violence complete with apparent wife bearing all 3 nights oft stay making it hard to sleep.
The payment was supposed to be collected AT THE PROPERTY AND ONLY IF I SHOW UP AND LET THEM!!! But I was charged before I even could tell them I could not show up, but that does not change the fact that the property is supposed to ONLY charge me once I s how up to there. NEVER had this problem anywhere else/that gives the option You will pay at the PROPERTY
Never again, too many problems, the air condition was on some sort of automatic set up and only cooled the room to a certain degree and than would shut off automatically and the room would be warm when j set the air condition to 60 degree, I couldnt sleep comfortably. The person that was working there was pretty stingy. I tried getting water from the machine but there was no water so it kept giving me soda, I asked the guy that the water selection was giving me sodas and he said that I needed to buy it from him, so I payed extra to buy water. The shower was horrible and the power of the water coming out was weak so it looked like that was on some sort of control, the guy at the front actually called me asking if I was taking a shower because the water was leaking downstairs. A bunch of other things not even worth complaining about. TV was bo good, small and old etc...
I stayed there with my parents during my admission time. I liked this place to stay when we talk about cheapest accommodation but not a place for young students and families. Not secure. I noticed that the glasses are bullet proof seems like mafia people stay there. The price is cheap so you can not expect good maintenance. The room smells as if they never do laundry so we had to use our own blankets we brought on way when we drove to Pasadena.Customer service is worse and looks like the management lives in the motel and the motel smells like Indian curry. Furniture and sofas are old and dirty never cleaned up. I dont think I will ever go back to that place even they offer me free stay and will not recommend to any one at all.
If there was an option for zero stars, then this hotel would have gotten it. La Casa Inn is THE WORST hotel I’ve ever stayed at. I’ve never regretted booking and staying at a hotel right at check in before this one. The rooms and site are dirty and not maintained, the staff is rude, the rooms are smaller than advertised, and somehow there has been constant plumbing work happening since I’ve checked in and I’ve been without water in my room for multiple hours a day everyday of my stay. If you have an other options, pick them. Worst of all is they don’t offer refunds, so you’re SOL as far getting any back.
It should be there all stars I originally booked to stay with them for one night I make a mistake on the booking time and when I showed up to check in they refused to move my booking for me although I was already there and even though it said that it was going to be one set price they try to charge me an additional $50 before they came out with the non-refundable. So not only were they inflexible they were also rude but money hungry too.
Very rude service. Place smelled of cigarettes even though I booked a non smoking. The owner will try and sugar coat it here with a response , but dont buy that. When I was there, he acted like he couldnt care less. Not going back. pay a few bucks more and go to a cleaner, nicer place.
The motel served its purpose. We needed a room close to the Rose Bowl. But the walls and the bathroom doors were really dirty. The bed and sheets looked clean though. Id stay there just for a quick overnight lodging but nothing more.
Dont know what all the negative reviews are for? This place is great. Same great value as the Americas Best value Inn right down the St.. But like 10-20 bucks cheaper. Rooms are clean and updated nicely, soft beds, cable tv/wifi, easy parking, there arent any druggies roaming around, I feel safe here, the staff here are very attentive, clean safe neighborhood, easy walking distance to food and shops. Highly recommend! Best deal for your buck :)
This place offers a lot of amenities, however it lacks in some areas. The walls are very thin so you can hear conversation happening in the next room. Although the shower was huge and open. The faucets were old and not installed correctly. There was water damage on the ceiling in the shower. And whomever did the tiling for the bathroom kind of half-assed it. The toilet paper was super thin and frail, the soap provided was cheap. You still get things like a microwave, mini fridge, iron, hair dryer. To me this place has so much potential. I wouldnt recommend for long stay, but like a did 1 ight or 2 is reasonable.
Hi this is sumit 007, These is my 1st time in LA (CA), I came for weekend here , I am looking for stay on standard rates & finally I found this location , a front office staff was so helpful & professional gave me good rate & also escort me to my room because I have a a lot luggage on my hand. I really appreciated for that kind of service.I entered on my room was so clean & cool , I have all amenities what ever 5star hotels provide in room.I recommend all travellers & local peoples, enjoy your 5star stay in La Casa InnEnjoyThank you .........
Terrible service! Reserved 3 rooms for a wedding party a month in advance and when we showed up to check in there were no rooms available. The indian guy at the desk was extremely rude. They had my card on file to hold the rooms and still gave away our rooms said we were checking in too late after i explained we would be checking in after the wedding at 11pm. Dont waste your money!!
This place offers various attitudes, in other words hypocrisy. Theres no housekeeping if you dont ask. I wouldnt recommend this place its was an unpleasant stay. Watch out for valuables. The morning hr to clock out 11a.m , if not youll be given an extra fee $$. Checkout minutes turn into $$$$$. No pool use! Its only to have a nice picture. Theres also a limited parking area, because cones are placed on ground. Your parking spot is limited to choose from and fit your needs.
It was nice. Not too close to the more modern parts of Pasadena. Still very nice space to stay. Decent price. Love the walk in shower and that there is a hairdryer.
Stained towels, smelled like spices and cigarettes in the room. Horrible service. The old indian dude at the front desk was very rude. Toilet seat had scratches. And the old hair drier was something else man...
Rude front desk guy , that’s all I have to say and then one of the other staff members kept staring at my room Bc I guess you can’t bring more than 4 guest over which we were not informed and didn’t know that was a policy since it wasn’t even on the website then the front desk guy tried to “scare” myself and my girlfriend by telling us that he was going to call the police if more ppl came which I was confused in ,Plus they weren’t there to sleep but to visit for a few hours and I was uncomfortable because he was just standing by the pool and looking at the room I was staying at for like 2 hours straight and then pretended like he was doing something else when I caught him looking. If this was going to be the case I would have never wasted my money for this hotel. The two ppl that made my stay horrible was this fat , bald guy and the front desk guy that was just rude
Only booked this place because Im getting work done on my house and needed a shower. Would not sleep there. Although the couple having very loud sex in the next room was entertaining. At least she was enjoying the room!
This place is absolutely disgusting. I would never advise anyone to stay here. As soon as I walked in, I noticed boogers all over the wall, huge stains on the beds, and even the bathroom floor was sticky. Bathroom doors need to be cleaned as well, very dirty and gross. The room was just appalling. It smelled bad and wasn’t clean at all. Please, don’t stay at this dump.
We suddenly made a plan to stay in Pasdena we chose this motel.The rooms are clean & decor is too good .They have wonderful showers i ever seen.The TV are 40 inches and we will be back . its worth for what we paid ,huge parking lot.We will recommend to everyone.
The hotel is perfectly placed near Old Town Pasadena. My family had a great experience at this hotel with the owners and the room. Bottom floor had a huge walk in shower and was super clean. Loved it!
Freshly remodeled but still a little noisy as you can hear neighbors above and next door. Overall was satisfied, but not likely to rebook, for the same money others are available and moat have a breakfast at this price.
The rooms are small and a little dingy but the beds and pillows are comfortable!The location itself is alright erroring on being slightly bad..Service has been great, they have ok wifi and directTV ableit without various channels.It is good for a short stay but nothing extended.
Im seriously wondering if I stayed in the same motel as the people who gave this place good reviews because I had a horrible experience and I would not stay here again even if I was paid to do it.This place is absolutely filthy. I knew the second I checked in because I found hairs on the towels they gave us and our room was not thoroughly cleaned. I found an OLD RAZOR from someone who stayed the night before us and the shower runs at what seems like 0.3 mph. Shouldve figured considering how CHEAP and UNPROFESSIONAL the owners of the swiss lodge were. It is not what it looks like in the pictures at all, this place is a sham. Please take your money elsewhere and save yourself the trouble. Id rate rate this place 0 stars if I could.
I actually didnt stay here but I bought a room for my brother and he enjoyed his stay the free breakfast was whatever but it was clean and very do-able. Please with my purchase. Oh and he mentioned that the pool was a clean place to relax during the socal hot weather.
I would give this a zero if I could. I dont understand these positive reviews, are they sure they were at the same hotel? The faucet came out of the sink, there was a used condom on the floor, the water was almost brown, the pool was dirty and looked more like a used toilet and to top it off there were bugs in the room
This place is a joke. First of all you have to leave a $10 deposit for TV control. You cnnot use swimming pool. Its ALWAYS CLOSED. Queen size bed comes with only 3 pillows. AC Unit barely works. Its programmed to 65° only. Cannot put it any lower. Rooms are super hot!!! Only two medium towels. Ppl up all night long kids running up n dwn halls. Do not stay here. For the price we payed I was at least expecting a good night sleep! Also ppl are rude absolutely no customer service at all. They shouldnt have their own bussiness.
Couldnt book online, price jumped $30 when we got there.Desk called room 2x within an hour of checking in saying we were too loud, and no fighting or theyd call police....husband was asleep, I was at the store. Werent making noise. 30 min later, called again saying TV was too loud. It was on 10 not 50!
They had a room last minute, thankfully. Was pricey for only a few hours stay (2 am - 8 am) and a very basic room. But it was clean and the guy at the desk was polite.
This is a great place for family the owners cares about you very much and treat you like family also rooms are great and they have direct tv oh yeah we watch all of our favorite shows the breakfast in the morning is great coffee and orange juice plus always fresh muffins very on point. Great location in Pasadena and safe neighborhood also alot of stores and business are around so very convenient for travel i thank God for this place because these people are friends to others and they take care of there business SERIOUSLY THANK YOU JESUS AND LA CA SA INN!!!!!
The worst place u can ever stay in. Staff is very unprofessional. My room was gross. I found a dead insect on the bed sheet plus there was hairs all over the bed sheet. I booked fir 2 nights but i will not stay the second night!!! I Do NOT recommend this place
Awesome experience at this hotel. Staff was super friendly and the rooms were amazing. Great location and great people running the business. Definitely recommend this hotel for anyone looking to stay in Pasadena!
Really nice little room with everything you would need for a quick trip in Pasadena. Only complaint is there was a dead waterbug on the floor of my room, the front desk and crew were nice.
An old colleague recommended this place to me. Im happy I took his advice. It has everything you could ask for out of a hotel. Whether coming into town for work or just to check out what the area has to offer (which I recommend Eaton Nature preserve and trail right down the road) this motel is very comfortable and pleasant.
Horrible horrible placeOld old furniture roaches inside the small refrigerator roaches on the bathroom door THE POOL DOES NOT WORK WE BOOKED 3 rooms and expected the pool to work when we payed receptionist never mention that the pool does not work nor on their website until my sister and kids try to go in . We asked if we could get a refund for the 2nd night and we were willing to stay the first , BUT THEY WERE RUDE AND UN- FLEXIBLEWORST HOTEL IVE EVER BEEN IN !!! DO NOT BOOK HERE !!!!They only agree to refund one of my sisters so the kids had no fun at all please DO NOT BOOK IN HERE !!!
Even though rooms were available early they were adamant about not letting us check into our room until 2pm. After persuasion they bent to allow us in at one, even after telling them we would be checking out around 9pm that night. Never again.
Room was clean, but the blanket that they provided was no thicker than a bed sheet.. Moreover, they only provided one blanket per Bed, they refused to provide an extra one due to the fact that the a.c. blows directly to where you sleep.
I needed a room to stay in for a couple of days. I booked the very last room and it was just what I needed. Daniel was nice, patient and accommodating. I will stay there again. Would be nice to know if they have weekly/monthly rates so I can save a bit when I visit.Angie
This hotel lacks pillows and toiletries, so Id recommend bringing your own. However, it is located very close to the Rose Parade route and allowed us to stay close and get a great view of the floats.
This motel is excellent! I loved the location because there are so many attractions!! The rooms are clean, remodeled and neat. The service is excellent as well. I loved it here and i recommend it to everyone!
Gave us a key card that did not work, got snippy with my husband when he told him about it. Gave me a unhappy look when I told him I had a service dog, and he charged me a deposit for a service dog. Parking is restricted. The pool is always closed.
The best motel I have ever been in.The management are so respectful and nice.They treat my family like family.Very clean rooms.The rooms are spacious.Great environment to relax and be comfortable.Very nice place to be.Thank you for your kindness!
There was a fight in the room across fromours. They threatened to fight my girlfriend. Police were called. Tried to leave an hour after checking in (because of said fight) they would not give us all our money back. Wow.... the manager let us get threatened and then added to the unwelcome circumstance by not letting is get our money back and leave. I paid 84 dollars to get threatened and spent an hour there. Bad business.
The location was great the staff were friendly and helpful a very clean nice looking motel the rooms were so much more spacious & roomy than I thought a big comfy bed a microwave & mini fridge cable with free movie channels was able to watch Red Sparrow had a great time you should book a room if you’re in the Pasadena area
It was clean and the staff was nice. The beds were comfortable as well. Affordable for the night too
These People DISCRIMINATE!!! I came int with my Pops straight out of the hospital and no room for him. Yes I was wearing Leggings and a sweatshirt My pops in cane. We walk up to the front and ask if they have rooms.... He did not even hesitate and he said NO ... When I could have very easily booked it Online, and then what could he have said !!Well next TIME I WILL and then I will call BBB and sue you ...The reason for some of the good stars is...This place is rundown but they have a seperate side all retouched fancy FUFU for those who come for the ROSE PARADE!! Then they stick the others on the room attached to their Bldg (you can tell) THATS for the SCUM as they wast to call us.OH and dont bother tying any other motel further down, OWNERS are all friends and family they ALL DISCRIMINATE... One even said ill show you the room AFTER I mentioned reporting their abuse !! He said YOU CANNOT AFFORD THAT ROOM $99 Honey I dont want your $99 ROOM EVEN THOUGH I CAN AFFORD IT !!GO ELSEWHERE BOOK ONLINE BEST DEALS AWAY FROM THIS SIDE !
No blanket on bed! Walls are SO thin you hear phone conversations even yawning. The shower curtain rod is so far away from shower than the bathroom floods. No towel rack. No decor whatsoever.
Its a nice motel purst a in its clean its quiet and the manager keeps up on everything I couldnt give this place a better rating
WONDERFUL PLACE! CLEAN, NICE, FRIDGE AND MICROWAVE! FRIENDLY HELPFUL STAFF AND HOUSEKEEPING. GREAT PRICE!!! DEFINITE RETURN VISIT
Great staff at night. The battery for the lock on the door stopped working. And he fixed it right away.
This is a basic motel in a big city. Not super renovated though the beds are comfortable and the noise level is low. pool is tiny.
Terrible!!! Never ever come again! Rude staff, noisy surrounding, unbelievable wifi speed. They said breakfast including. Are you kidding me? The only thing I can eat is this rotting banana！
Nothing special. Just another overly high priced room with uncomfortable beds. The breakfast they call mini- breakfast is just a piece of bread and coffee, thats it. Compared to the area, this place is average.
WORST PLACE EVER!! If you like a clean area DO NOT COME HERE. I was shocked that places like these even exist. The staff were also terrible, every rude and they have no manners and no customer service, save yourself the time and find another place. I have to at least give it one star to be able to post it, or else Id give them known
Horrible service. Zero hospitality. These people should not be in the hospitality business. I left without complaining about their attitude but will never stay there again. EVER. Would never recommend it. The attitude was not helpful, professional or friendly.
Terrible hotel I would put zero but it wouldnt let me Hotwire should be ashamed of themselves for letting people book rooms here. I didnt rate it a 2 when I tapped a two popped up
Rooms look really nice and remodeled. The front counter worker was really nice and helped turn on our AC when it wasnt working.
Rude management barely any EnglishFilty rooms,housekeeping only happens every other day.if you are planing to stay here for more rhan one night i strongly recommend to look for a better place specially if you detest roches
Good size & quality room , clean parking lot but the pool was close on a really hot day.
Very clean,Over soft matress, TV poor reception, breakfast is coffee,OJ,muffins some fruit, oh and the telephone didnt work.
I love this place clean nice facility and establishment very helpful and very understanding staff I will come back here many times for my family and business trips excellent value and accommodations my company and I would recommend this place to anybody!
Clean for the most part, huge bed and very comfy room it has plenty of room, small fridge and microwave .. Def coming back
Family staying there. Any issues were handled promptly, efficiently and courteously. Room comfortable and attractive.
It’s a great place to stay and get rest, nice and clean, great staff too. Goodjob!!
Weird, loud and smelly. Not for seniors. A one star motel.
My stay was excellent here with the staff providing for everything I need constantly.
I think this place cheap for the time of year and even close by we came to the rose brown its 20 minutes we pay 150 for 3people room is clean and shower its pretty cool all around I will recommend it
NOT CHEAP BUT AFFORDABLE.MANAGER SAYS IF YOU BOOK DIRECTLY WITH THEM YOU GET 10% INSTEAD IF YOU BOOK THROUGH EXPEDIA OR OTHER.CLEAN AND REMODELED ROOMS.
I know we can not expect much from these places but at least they should be clean
Although the staff was friendly this place would seriously raise Mike Rowes eyebrows and is quite the opposite of anything related to Swiss cleanliness...
Nice place. Room was guiet and very warm. We were staying in december.
I love this Motel, the reception is very nice and answer all your questions and know the area well, very nice area with resturants and shops,Target and Vons are very close.
So thankful to even get a room, and for two days. It was convenient, quiet, and comfortable. No fridge though ; >
The outside look off but the inside was beautiful. Amazingly comfortable and relaxing. And the service was very helpful
Nice hotel. Customer service was great. The room was nice and comfortable.
Clean nice shower rested peacefully
Decent place clean room looks as if a recent upgrade
Nice clean people that work there are polite I stay there when ever Im out there
Nice motel , clean , cheap , and the WiFi is free and fast , the area is very safe at night , lot of resturants and grocery around
I rate this motel five stars great and friendly service very nice people thank you for the great service......
2am and no room except for internet transactions CHEAP CHEAP.
Was waiting for room and then being told I have to leave the lobby for a few hours before I could come back and get my room at a later time I was promised. I dont suggest this place
Its pretty basic. Best thing going for it is its location.
Quiet but very dirty for the asked price. No breakfast bar and the managers think theyre your parents.
I did not feel safe enough to stay and the hotel charged me anyway. Very disappointed.
Nice and clean. Simple access to the city great stay.
Nice clean Beautiful room cunfortable bed ill go back
Never been..just know its dirty. My Dad stayed there.
It is a good place to stay for the price.Clean and nice.
Nice room. Good location . Great, huge shower
The people in front desk it was super rude the pool its ni like the picture its really small really small and ugly
Affordable, but not creepy, and has good free Wifi and a HUGE shower.
They were extremely considerate and empathetic to my situation.
Very clean and reasonable, will definitely book again
Worst service ever and would not recommend.
Very bad service , with a high priceI wouldn’t recommend
Clean, no smoking, decent WiFi. Fast service response, though not a lot of parking space
I ♥ it! Its worth 5 ★s! I hope your family (and friends) enjoy it!
Very kind people . clean property. Willing to work with you :)
At least water should provide to customer . Mosquitos create problem for you .
Clean nice big rooms
Very clean the owner was very frendly. Nice y good service.
Nice rooms. They are very strict about visitors.
At 10pm someone was drilling and doing construction next to my room.
For the price a very nice comfy room
Didnt know they can tell me when to turn off my tv and go sleep
Its modern, clean, and affordable. Nice staff.
Lovely place for native Pasadena residents and travellers.
Pretty nice place. Good customer service
Clean and convenient location. Reasonable price.
Is awesome the guy from the office is really friendly
Rooms are remodeled, but the hotel is old
POS. Much better places for comparable price in the area.
Its was a decent room for the most part
Great long term stay here
Better prices and better accommodations near by.
Its ok, management was kind of strict.
Quiet and nice play to stay.
Nice rooms and staff
Exquisite, loved it here, a must stay
Amazing handicap shower.
Dont know.... get ness finnad
Very Nice
I just want to go back...
Price is good
Nice place, nice staff, nice location
Better than it used to be.
Its not so great
Meth heads.. meth heads everywhere
Good to stay overnight.
Clean and comfortable!
Great price
Nothing.The smell.
Have bed bugs
Great room
Good place and attention.
Ok
Dirty , rude people
Comfortable.
Good
Nice people
No.
Good management
Clean rooms
It was good
Bad service
Good services
Rude staff
Home away from Home
We had a good room in the EC, air conditioning fridge, microwave and parking available. What surprised me was the shower, it was big compared to other rooms in America. Room was clean, for USA conditions a great hotel.
For someone who is visiting Korea ..Good access to Pasadena but just a motelThe price is also US $ 100I think the owner is Indian. Everly 띵 ノ プ ラ ブ ラ ム ㅋJust a good day
They have been remodeling and that reflects well in the rooms despite their exterior appearance. Everything clean and in order. Wifi works perfect.
I liked it a long time ago and it is very clean and steely they can improve breakfast since it does not vary much and it is very little
The place is very nice, very quiet, very friendly attention, excellent rooms, very comfortable and clean. I recommend the place.
Great transit hotel with a good cost x benefit close to Los Angeles!
Excellent care and very comfortable bed, that is very important when resting
IT IS A GOOD. AND BEAUTIFUL .HOTEL .USARLO MHOTEL DE PASO ...
Very good service a month ago I stayed and I liked
Clean and comfortable place
I liked it and Ill be back
Kkkkj
Affordable price
Economic for pasadena
3.4 (177 comments)
Review №1
2022-04-12I stayed here before, in summer 2019 and the place was decent. I stayed here late March 2022 and things have really gone downhill. My room was not as clean as expected (unwashed spreadsheet) and the bathroom really needs some repairs. The parking situation was also not so great as an area that offered closer room parking was closed off, not sure why. I will just spend the extra $20 - $30 for a better hotel next time around. Staff/owners are nice but the hotel really needs an overhaul. Just start off with a few rooms at a time until they are all done. Will really help I think.
Review №2
2022-03-23The room wasnt cleaned at all, there was no extra toilet paper, the towels had black stains and hair on them, the bed was so uncomfortable, and the blankets and pillow cases looked like they were left behind by someone. They werent hotel comforters. The worker gave me a really hard time and a bunch of attitude when I asked for my reciept for my purchase and deposit. He almost wouldnt give it to me! He charged me $110 for one night when the price online said $79! When I told him thats false advertisement he told me he can charge whatever he wants! It was one of my worst experiences Ive ever had!
Review №3
2022-03-03The room is dirty. And I mean DIRTY. the pillows had hair on it and so did the sheets once I pulled them back, so the bedding clearly was not changed. I mean seriously every layer of sheets had someone’s hair. I went through the reviews and noticed that everyone who is saying the Rooms are dirty the response is they were caught on a bad day this and that, but that’s ALOT of bad days. You can tell the rooms DO NOT get much attention. the door from the inside was also filthy and sticky. the toilet, omg the toilet. when I first arrived I had to use the rest room and in the toilet water there was HAIR and small pieces of trash in the toilet. Idk what was up with all the hair but it was gross. it looked as if whoever did a small sweep in the room dumped out the dust in the toilet water and left it there. On top of that the walls In the room are DUSTY LIKE VERY DUSTY I wish I took pictures of everything. vending machines are empty. I can’t even think of one thing that was good. you guys seriously need to work on cleanliness ECPECIALLY because of covid. I was uncomfortable the whole time and felt disgusted everytime I had to touch something.
Review №4
2022-04-03Got this room in hotels tonight.com thinking it would be ok because I’ve booked with them in the past…. I was wrong as can be…Hotel felt like I was staying at a shelter of some sort. I was afraid to sleep in the pillow it was so smashed down. Gosh. For $114 I guess this is what you get nowadays. I feel so bad.I see now I need to book only too hotels and their chains.After taking a Benadryl and falling asleep, all was well. I’m thankful to even find a cheap hotel like this….
Review №5
2022-06-25Our room was adorable, clean and newly remodeled. I would stay here again.
Review №6
2022-01-27Faux wood flooring, roomy, clean bathroom, clean sheets… even the cozy bedspread…which rarely gets washed in most hotels. Nice front desk person.
Review №7
2021-10-20Dirty. Nasty. Worthless.Wasn’t going to do a review but they charged me $50 as a holding fee and was told it’d be refunded and it has not.If you have $20 - $30 more to spend elsewhere a night, then spend it at another location. Spent an hour showering because each time I touched the wall or curtain I’d have to scrub myself all over again.The amount of better review’s they’d get that are positive if they cleaned better and didn’t overcharge would be amazing.Edit: Got my $50 back thank you for that. Gets one more store for that but the place is still a mess and needs a more thorough & deep cleaning.
Review №8
2022-01-14The guy who’s at the lobby was very friendly and very kind and is a good place to stay!! Thank you!
Review №9
2021-06-20It does look renovated, but the place is dirty. We had to change the bedsheets as we had found blood on them, the shower had hair in it, and the lamp had lashes stuck on them (as pictured).
Review №10
2018-10-09We stayed here for 4 days and it was pretty cool. You get great mountain views from the hotel. Housekeeping did an amazing job keeping everything clean. Shout out to the owner and his son, they were very kind and they want you to enjoy your stay. Close to a lot of places and restaurants. Id recommend anyone to stay here especially if you have a budget. Theyre fair people. You also get a continental breakfast.