Hyland Inn near Pasadena Civic Center in Pasadena


Phone: +1 626-714-7690
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3.9 (78 comments)

Review №1


Great place to stay for its price. Safe area , nice pool and such. No breakfast served unfortunately but the place was clean, great beds and slept well here. No real issues with my room.

Review №2


Positive: The hotel was clean & quiet. We were comfortable albeit out of the way. Negative: My disabled adult daughter was having an episode & had talked to staff about reserving hotel for another day separately & would be paying.Other than me the cardholder, no one was given permission to charge. So confused as to why this was added to my bill.

Review №3


Positive: Friendly staff, convenient location. Iron and hair dryer provided. Fairly comfortable bed. Negative: Rather dingy and appears to be in need of maintenance. Tape on the sink pipes, rust, discolored linens, paint and drywall damage. Random banging on doors at night. Could use more parking spaces.

Review №4


Hyland Inn is the most comfortable place Ive ever stayed...the staff is wonderfully pleasant and willing to help out in any situation especially the comfort and safety of their guests. The rooms are exceptionally clean and sanitary and are provided with everything you need for a comfortable and pleasant stay. Everything is conveniently close by, coffee shops ,markets, covenience stores, restaurants, library, banks and anything else you might need most within walking distance , if not within 15-20 minute drive. The rooms are conveniently equipped with coffee makers, hair dryers, workspaces in your room, microwaves and refrigerators, iron and ironing board and safes in every room for those that need them. For the convenience of their guests there is also a coin operated washer and dryer for those that might need them. The main reason I keep going back is the way the staff makes me feel like extended family. They will do everything in their power to make your stay as comfortable as they can, and with a smile on their face. I couldnt ask for more. Thank you Hyland Inn! By the way if thats not enough they are remodeling right now ensuring the safety and comfort of their guests!

Review №5


I booked two rooms for one night stay. They gave us two rooms with the number next to each other. Sounds good right... Not At All! There is a remodeling empty room in between! We both room were all wake up in the morning by the loud noise!

Review №6


Worst experience ever...The employee, Alex, canceled our booking.com reservation without telling us until we arrived. He then blamed us for canceling it and didnt even cancel it through booking.com, which charged us. He then offered to charge us again for another room that wasnt even ready. Asked to speak with the owner, Keaton, and he did not allow it. Im a doctor and had an early flight the next morning, and this ruined my night. NEVER STAY HERE

Review №7


The Worst hotel I’ve ever stayed in. The room smells upon arriving. I was mid shower and these inconsiderate a-holes decide to turn off the water for maintenance. Horrible experience I would give this hotel 0 stars if I could. The shower itself was dirty not clean. DO NOT STAY!!!!!

Review №8


Positive: Clean and comfortable bed! Negative: At first a bit apprehensive due to shabby carpeting in public spaces but the room was excellent - a sigh of relief!

Review №9


Positive: Always very clean, staff are courteous and accommodating. No issues extending stays or with late checkout. It¿s my favorite hotel for overall comfort and ease of booking. As if that wasn¿t enough, this property is one of most affordable in the metro Negative: Vending machines need to be replaced with up to date units and need better selections for drinks. Also, should consider offering breakfast at this location.

Review №10


Called the hotel to reschedule check-in date, got approved but when check-in the receptionist said otherwise and increase the price by $50. Wierd smell upon arriving at the room, loud noises at night, no drinking water.