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3.5 (199 comments)

Review №1


Hotel room is a little beat up. It was raining the last time we stayed here. There was water seeping through the door. The a/c does work to well. The beds are comfy. Most of the rooms smell like cigarettes. And some of the hotel workers are rude. Customer service is alright, but can approve in certain areas. Very affordable nonetheless.

Review №2


The photos on their website reflect a more updated version of the rooms, the rooms are just OK. The craftsmen work in the bathrooms is really shoddy, sad because you can tell they are trying to make improvements. The young man who checked us in was commendable, excellent customer service. They did not voluntarily clean the rooms, empty trash cans, or replace towels at any point of our stay. Also the room was not stocked with any towels upon check-in. There were several “longer-term” occupants, some may find this undesirable.

Review №3


Positive: Overall, for the price, this hotel cant be beat. It is centrally located in East Pasadena near the Metro Gold Line which makes getting around easy. There is a Target down the block which provides for easy shopping. Negative: This hotel seems to struggle with maintaining cleanliness. Everything besides the floors was clean. It seems that my room was not vacuumed prior to my stay.

Review №4


STAY FAR AWAY FROM THIS HOTEL. I booked a room for three nights a week prior to my arrival. Three hours before our arrival, they ran my card, and my bank flagged the transaction as suspicious activity. The bank then called me to verify the charge and I approved it. I then called the hotel, only to find out that they canceled my reservation, despite having a guaranteed confirmation number. The person at the front had no information about my reservation, despite it JUST being canceled. Not only did they attempt to run my card before my arrival, but they didnt even attempt to contact me. They were not helpful and did not have any rooms available so I had to book with another hotel at the last minute. I had to do all of this while driving out of state, which was massively stressful. I asked to speak with a manager but I was told that they did not have one available and that I wouldnt be able to speak to anyone that night. I was given an email address to get in contact with the manager but they never responded.

Review №5


I stayed one night. The room was clean, linen was clean. Once you close the door to your room it was quiet. Just a bunch of shady people. Reception was not open 24/7 though. So you have to wait till 11am to check out, you cant check out early.

Review №6


Positive: Nothing. I liked nothing. Negative: The hotel was extremely dirty and did not feel safe at all. The sink was over flowing and, the sheets were dirty. Everything was dirty.

Review №7


I really enjoyed my stay. They were able to accommodate me 40 mins before my arrival. Very clean. Quiet.

Review №8


I recommend the rooms that have been upgraded. For only a few bucks extra its a muchhhhh nicer room.

Review №9


Astoundingly poor customer service to begin, followed up with a filthy room that left my 15-month-old sons feet black. We left one hour after arrival, and were refused a refund for a four-day stay. This hotel should be shut down by the health department (to whom I will be reporting this as well).

Review №10


Honestly the price is what saves this place. It was only 50$ a night and we booked last minute. Its also only 3mins away from a BUNCH of food options.The room could have been more clean... we kept our socks on because the floors were pretty gross. The bathroom and sink areas need some sprucing up. We decided to not question what stains were on the towels, thankfully we brought our own.The staff were nice though, and quick to help us out when we had questions.