4.3 (199 comments)

Review №1


Positive: The valet parking attendants were so welcoming and efficient. The hotel location was in a quiet area that felt very safe. Close for walking to coffee, resturants and businesses. Beautiful location. Hotel was very clean. Excellent staff. Negative: No Starbucks onsite or room service. A small thing but the bath towels were sort of small.

Review №2


Very comfortable rooms with excellent service overall. The only reason why I did not give 5 stars is because when we checked in the room had not been cleaned properly. There was spilled rice on the carpet and a light bulb missing in a lamp. This was promptly fixed but it makes one wonder about attention to detail as this is not a cheap hotel. For the rest of our stay the housekeeping was excellent. We found the valet service quite fast and enjoyed the restaurant for breakfast.

Review №3


It was a good stay. Bed was comfortable and it was clean. The walls are very thin and I could hear the guests next door. Even though it was expensive, it was the only hotel I could find when I drove from San Francisco. It was a good stay, but I probably wont be back. I cant seem to figure out why people would spend more and not even get free parking, or free breakfast. I stayed at a Hampton Inn the day before and they offered all that although it wasnt as nice as this hotel.

Review №4


The whole staff was great . The security guards where very welcoming. The valet was amazing with help with finding pet friendly restaurants. The Front Desk was great my room was great. Dint get to use the pool but looked A ok.👍.Housekeeping was attention to detail 👌. Loved it deff will come back.

Review №5


It’s really pretty on the inside, really upscale and clean, definitely very spacious and had nice decorative art pieces. The staff were very informative which was great. Only issues I had was they don’t validate for parking and you use this third party app to pay and every time you leave they charge you more by scanning your license plate. Additionally, the restaurant service was super slow, the waitress wasn’t consistent, she would take other orders first although we arrived earlier. If this isn’t a con for you, there’s many wonderful stores and restaurants near by that make your vacation more convenient.

Review №6


Stayed there for four nights this past week. Enjoyed ourselves very much. Very clean rooms very friendly staff as well. Just felt the bar area could be more conducive to relaxing rather than the too contemporary lighted area it sits in.

Review №7


Positive: Staff was great and accommodating. I am a light sleeper and they worked with me on selecting the right room. Much appreciated. Cleaning team was so nice. They welcomed us every morning and was more than happy to leave extra towels and shampoo. Negative: No jacuzzi and parking fee per night.

Review №8


If you are visiting the LA area and are looking for a safe and comfortable stay than this is a solid option.You are going to get the amenities that you need (unless you need dry cleaning on Memorial Day weekend).The rooms were standard with a mostly clean facilities.The bed and pillows were not the most comfortable.Staying here requires you to Valet park your car every time which can get annoying if you are in and out like we were.The restaurant serves basics for high prices and it would be beneficial to go out for breakfast or dinner.Although they state the coffee cart is open at 6, we were unable to get coffee in the morning before heading to Disneyland.My suggestion would be stay here if you need a comfortable and affordable option.

Review №9


The staff are exceptional. Absolutely every one of them - from the Reception, to the Starbucks to the Corner Restaurant - they could not do enough for us. The kindness and warmth made a tough week (California Bar Exam) so much easier. Thank you very much. HIGHLY RECOMMEND THIS VENUE!

Review №10


Positive: The hotel was clean and the check in/check out process was easy.. There was no bellman when I checked in, but the valet was kind enough to bring my bags to my room (necessary for a single mom with two toddlers.) Most staff were very helpful, not all. Negative: There was no room service available, and often times there wasn¿t enough staff to help with my needs (bringing water, linens, pillows, etc.)

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