Goodwill of Silicon Valley in San Jose
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San Jose, Santa Clara County, California, US
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Health and safety
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Site: https://goodwillsv.org/
- Monday:10AM–8PM
- Tuesday:10AM–8PM
- Wednesday:10AM–8PM
- Thursday:10AM–8PM
- Friday:10AM–8PM
- Saturday:10AM–8PM
- Sunday:10AM–8PM
Goodwill of Silicon Valley in other cities:
in: 2:00 PM - 10:00 PM
out: 12:00 PM
No pets
No parties
Smoking allowed
Additional rules
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COVID-19-related guidelines apply
Fire alarm
Carbon monoxide alarm
Security cameras
Safety rules
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Cancellation is free up to 5 days before
After 5 days, cancellation costs a 5% Fee
You can't cancel an ongoing event
Additional terms
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We got you covered
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Security cameras
Security patrols
Security alarms
Daily cleaning
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Daily cleaning personel
Cleaning tools
We take care of you
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24/24 concierge lodge
Direct phone liaison
Fire detection
Private entry
Swimming pool
Baby carriage
King size bed
Bathtub
Wi-Fi
Workspace
Television
Minibar
Air conditionning
Room service
Additional details
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First time at this Goodwill.. it seemed clean, and quite organized.The 2 Male employees that I saw working there were nice and friendly... but the female employee had a lot of attitude. She was quite rude to my older mother.I took stars off for that, didnt understand why so rude on a Sunday evening an hour before closing.
Upkeep of the main store itself is good... Certainly nicer-looking compared to others. 3 stars is mainly for the fact that I tried dropping clothes off for donation and the person I was helped by clearly wasnt up for helping me any further other than to tell me to drop my stuff in the predefined boxes. I took the hint that they didnt want to help me out and I just left without a donation receipt.
The Store Manager originally for this store was black, the higher ups decided he was not the face of this store so they decided to go with a white Manager who was not experienced enough, they told everyone that the black Manager declined the store which was a lie, they didnt want to open the store with a black Manager because of the community there and the fact that the community didnt want the store in the first place, the landlord felt CVS didnt have the right to lease the store to Goodwill and they fought in court for 2 years but Goodwill end up winning and was able to open up, the Manager felt bad he didnt get the store because he knew why he didnt get the store and he felt he was done wrong because he didnt get the store because he skin tone shame on them, the store is underachieving not what they expected from the biggest store in California,hey higher ups wish you could have done the right thing. The Store Manager he is a good guy but he shouldnt have been the person for the Store.
One of the cleanest and most organized Goodwills Ive been to. They have a large variety of clothing, houseware, toys/games, and appliances. Furniture, handbags, shoes, and books are a little more sparse. The prices are hit or miss; I managed to find a brand-name item for a cheap price but for the most part everything else was about average.
My wife came to this store to donate some clothes. She put her clothes in a big plastic box which she wanted to take home after. A work came to her and took the box then just toss it on the ground and broke it. Then he left without apologies. So rude and unprofessional!
I just had a super weird experience in the store right now. I brought all of my donations in a cart: two decorative pillows, a duffel bag filled with blankets, and two bags of clothes. I bring everything in and a female worker yells at me is that all donations? Youre supposed to take those to the back! She had a super rude tone and I was really confused, so I stood there for a second looking around to see where I am supposed to take the donations. She comes up to me and says again is that all donations? We only accept donations of small bags of clothes! I said what? You dont take blankets or duffel bags or pillows? I was appalled, those are things that people typically need, and are sold in the store. So she saysits fine we will take it, but you should know that you are supposed to take those to the back! I said how would I know that? There arent any signs posted anywhere and this is my first time here! She says nothing and just takes the items. I cant believe how rude she was, and that she didnt want donations of brand new blankets or duffel bags. Ridiculous.
This is a donation site -- meaning there is no store, and also meaning its not a drop-off bin. Youre supposed to come during business hours to donate. However, people still continue to just leave unwanted items sitting on the ground outside the truck after they close. When they are open, the back of the truck will be open and an employee will accept donations.
Normally I go to this store but its been like 3 to 4 times that I find an Asian woman who works there cleaning dam but she doesnt clean but she throws all the glass into a box, if we donate our things its to help not to that they end like this here I leave you some photos and if someone knows how to report this to the corporation I would appreciate it because it seems unattainable to me that they allow you to do this, if you normally come here and that you open given how much
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4 (53 comments)
Review №1
2022-05-17This goodwill was clean, decently organized, with a large selection of items to choose from. I went in search of books, and was greatly pleased with what I found. The staff I interacted with were pleasant and helpful.
Review №2
2022-07-08Store was clean and well stocked... Personnel were all over the store so I knew I could just answer to a question if I had one. Two cashiers made checking out quick and efficient! Great story here!
Review №3
2022-06-28This is the BEST Goodwill in the South Bay! Staff is so nice and they work hard to keep the store clean and organized. The selection of clothes, art, and homewares is also impressive. The other Goodwills WISH they could be this amazing.
Review №4
2022-03-17This is the very first Goodwill I visit when thrifting. This location is soo spacious which means lots of shelves and racks stacked with all sorts of home goods. Furniture selection is decent, clothing, shoes, and accessories are fairly diverse, if I recall correctly there are three fitting rooms, there are also packaged seasonal costumes or props. towards the cash registers. Music videos shown on several TVs mounted up on the walls, really cool and subtle. They always assist over the phone and are overall friendly. Lots of parking and shopping carts/baskets are a plus (cant take the carts out to the parking lot just fyi if you shop big to park as close to the entrance as you can).
Review №5
2022-06-28This goodwill has the worst selection for thrifting, at first I though it was when I come in (day of the week or time) but tried a few more times and found absolutely nothing. I recommend savers in San Jose or the other goodwill down the street, more options. Also the goodwill down the street has more hours that you can donate at.
Review №6
2022-06-19Nice size store. Prices were kinda high on stuff that I could of went to Kohls or some other place and bought brand new one roughly for the same price.
Review №7
2022-01-01I had a wonderful experience shopping here today! I received excellent assistance from Jose who was very kind and helpful. Checkout went great too. Great selection of TVs and electronics. Prices were very good at this Goodwill. Overall a very pleasant experience and highly recommend.
Review №8
2020-07-01Their donation drop off is behind the Goodwill Store. Hours vary according to storage and staffing. Posted hours dont always coincide with opening so be prepared to wait. If you arrive after posted hours, look for the line of cars. Linejumpers will be directed accordingly to the end of car line.
Review №9
2022-05-10Lots of good things at Goodwill! This store is well organized and staffed!! A superb Goodwill Store!!
Review №10
2022-04-23Has lovely items that are probably haunted