Kerbside pickup
Yes
Reinforced security
We got you covered
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Enhanced cleaning
Daily cleaning
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Conciergerie
We take care of you
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Comments (199)
This is just a regular fast food place except they DO Take F/S. Also their fountain sodas are very good too!
Is possibly the worst fast food restaurant Ive ever been to, the employees are very rude and serve you the worst food its almost as if they save burnt food just to give it out to customers and laugh about it. Hello Maybe management should be replaced
I got the popcorn chicken 50/50 combo meal the small fries were hot and fresh the chicken was also hot could have been slightly better
Used EBT at this location. Was treated well and hot 🔥 food! Outside looks crummy. But food was great!
This Jack in the box has a problem with serviceing the customers who walk in to the restaurant I stood for 15 minutes and left because I was ignored I wont be there again they have lost my business
Ordered onion rings and received them looking like someones leftovers.The picture is what I actually got. WTH!
Specifically went to this location because Google said it had dine-in. Google is mistaken. Had to get our food to go and take it home. Would have been much better to eat it there, while it was still hot and fresh.
Diner area open for take out? Doesnt appear to ever be open to me very customer unfriendly restaurant
They know how to jack it out of the box here! Great food
Just went to jack in the box they drop my money on the ground in the drive though I said you just drop my money she pick it up I will be Short in my Drawer so well I she not my problem 😲 WHAT I CANT BELIEVE SHE SAID THAT very bad Customer service
For the most part the food is good, most of the employees give good customer service although like all aspects of life you have those who know not the meaning of respect let alone service with a smile. All in all the service is good, if there is a line of cars then you might be in for a lengthy wait. On average though you get your order rather quickly...
Longest wait for fast food ever seriously over an hour and Im still not to the window cant say they were too busy when there was only 9 cars in line
Depending on when you go. If you go during a busy time make sure that ur AC works and your gas is not going to run out in the immediate future bcuz it can be a bit of a wait. Early morning between 1-4:30 am, because there system is usually down. The food is good and customer service performance can vary.
The only place open on New Years Eve. Great Attitudes by all the people that were working. $6 for 25 mini tacos are my go-to right now
The Jumbo jack was dry and had a thick piece of lettuce on it, it tasted plain no seasoning on the patty.
The level of ignorance these workers carry is unbelievable. I asked for HOT SAUCE got taco sauce. I wanted 2 drinks got 1. Also the cheddar Potato wedges Were super dry with like a teaspoon of cheese. Plus they acted like they couldnt hear when my too nice of a boyfriend was signaling her because she got it wrong.
Ordered a munchie meal. The double cheese jumbo Jack one. Rep who helped me was neither nice, nor rude, somewhere kind of in between. My burger tasted fresh, my curly fries were a little not so. This current location does not allow dine-in nor ordering inside must go through drive-thru. Im trying to refrain from saying too many negative things because lets face it its a fast food place you dont expect four-star restaurant service.
Love the food. Especially the tacos. Burgers all always good. Wish they would bring back the bacon potato wedges. They were very good.
I used the mobile app to order and pick up through drive thru. I received both quick and friendly service. There was a short wait but there was an extra treat in the bag for my wait which was greatly appreciated. I definitely recommend this location if youre looking to grab a quick & fresh bite. 💙
I got ripped off I ordered two chicken teriyaki bowls and ended up with 15-piece tiny tacos was ripped off of over $10 and that was not what I wanted what a awful experience I am never coming here again
This is just a regular fast food place
I am not impressed with the service at all. I had to go twice in a very long line and still messed up the order. Finally got a manager to fix order. And even doing that it took 10 minutes for the manager to show up on the window. First time I ever had a problem at any Jack in the box.
I go here occasionally to get a breakfast jack
Good service but they forgot to give me my Ranch! It was New Years Eve though and they had a huge line of cars.
Slow service. Restaurant was very dirty and had a stench. The ice in the soda machine doesnt work correctly and if you dont push it just right you dont get any. Soda machine was out of a lot of drinks. Waited over 5 minutes for someone to take my order. Was told they were out of rice to make a rice bowl. Said it would be 20 minutes for it to be ready. Ended up ordering a chicken sandwich and still waited almost 15 minutes for my order. Definitely not fast food. Will not be back.
Take forever to bring out the order and then still give the wrong hamburger. I have to give a 1 star for this place because after 20min away and came to a stop I found out that I did not get what I pay for. This place suck will never go there again. If you are in a rush never come and order here because they will mess up your order and it will ruin your day.
Very clean location, bathrooms kept up pretty well, nice & clean employees. Dont have to wait too long for your food& its conveniently located in a decent shopping center. You may get asked for some change by a transient, or see a few homeless people.
Lots of good food! Its a favorite in my family.
I love their loaded mini tacos. There are 15 of them, and they are sooo good! I dont like the lettuce on it because, by the time you get home, the lettuce is wilted. I always get extra cheese. Delicious!
It would have been a 4 or even a 5 if they didnt forget to give curly fries instead of straight ones with my Bacon Guacamole Chicken burger 🍔. Although, the burger was juicy. And they forgot to give me my receipt and I paid cash 💵. 3 out of 5. Love you Jack
You wait 30+ minutes in the drive thru and then they give you cold fries. Then I had to wait another 30 + minutes to get hot fries because no one will come to the entrance doors. Never will I come here again. Horrible food!
They must be under new management cause the burgers were actually on point the last few times I ran thru the drive thru.Keep up the good food service!!!!
Very dirty and very rude staff . I was in line and was asked what did I want . By Maria in the back . I said is that how you talk to the customers. I said that was hella rude. So asked where was the manger and she was right there . Oh she was rude but didnt mean it like that . I have a delivery job and never in 17 years have I asked any of my customers or talk to them like that . Really disappointed. And now Im still hungry. Bad Management. I hope someone in upper management will do something.
Slowest drive thru ever 1 out 5 times gets whole order right
3 times within the last monthI have came to this exact location , and their systems have been down ,for whatever reason and they couldnt say . I feel this is horrible customer service , and will not be coming back !! I very rarely write reviews , but I felt that I needed to . I dont eat fast food like that , and this is one of the many reasons why , CUSTOMER SERVICE IS GARBAGE! Very unprofessional.
I just came form the drive thru around 6am. Guy greeted me with a great smile and loaded my bag with taco sauce & ketchup!! Like I just off from graveyard shift & idk the friendly service lit up my morning . And no it wasnt just because he was cute lol thats just a bonus 😅
Slow driveway service and always mess up orders but food is always good 👍
Jack in the Box they always have things in there that is good variety and they have different things and they always advertise send papers out everybodys mailbox that they got them if they got that you can get all this for such a such a prize its awesome the people there again Im very courtesy very respectful I go there all the time matter of fact Im getting ready to go there now I love Jack In The Box and theyre good for foods good I would recommend that to anybody and like I said you can go in there and sit down in there are the places that you can sit outside its nice and its nice and clean I hope you like what I had to say thank you Im on my way to Jack In The Box were chat another time maybe I can give you some more answers to other places thank you
I ordered nuggets and fries. I had to wait an additional 10 minutes outside of waiting in a long drive-thru line. When I did receive the other food that I ordered it was cold.
Yes they are nice and friendly however the cook keep screwing up my order. I paid extra 10 cent each fir condiments and she put small piece of each. I said were is the tomatoes onions and lettuce. They said sorry forgot. Remade again and forgot the cheese. No ever again. Either she cant read or just didnt want to do her job.
Tbh I have never had a wrong order from here which is a big concern with most. They never rush your order. They are always friendly when I come by.
Its jack in the box. Same as every other j.i.t.b. Oddly enough, their ice cream machine is broken almost every single time Ive been there. So wierd.....🤨
Not only did the drive thru employee not speak very good English he had me repeat my order so many times and still I had to reorder after paying because he forgot things!!!! Get it together!!!
I work at Starbucks so I know about customer service and I must say this is absolutely RIDICULOUS. I waited in line literally 22 minutes (yes, I counted and watched the clock) and hadnt even ordered. The person who was supposed to be at the register was running around the back, helping drive thru. I understand that you are backed up but if you are at the front register, you take the customer who are in the fronts orders before doing ANYTHING else. The customers come first, the other people can handle their own problems.Other people before me had been waiting a solid 40 minutesnd still had not received their food. Surprisingly there was no uproar. All of is were
Took to long to get our food and the lady at the window was non social and uncomfortable. Food was thrown together. That did get my order together correctly was the only good thing.
Drive thru was busy but still less than 15 minutes.
Never been unhappy with this restaurant in at least 20 years. Ultimate cheeseburger is the best. Fantastic food, wonderful service & extremely convenient. Food is ALWAYS fresh cooked & hot...at ALL hours of the day and night!!!
Food was fast but inside is closed off nowhere to sit
We ordered the exact same thing that we had liked so much before at a JIB Restaurant at a different location.I guess location is everything, because this was one of the worst meals weve experienced! Not only was our order wrong it looked like an elephant had sat on it!The burgers were downright ugly!I took a few bites 3 and moved on to my Bacon potato wedges which consisted of a very small portion.Some of the potatoes were hard but hidden well under the cheese sauce that tastes like it had been watered down.We left hungry and very dissatisfied!☹️
Quick service. Just wish they wouldnt have ran out of rice for my chicken teriyaki bowl. You suppose to order enough product to last you until the next delivery.
My experience at drive through very BAD WAITED ALONG Time to order food . long time to get to window .long time to pay to get food make sure you check your order before you leave or u will be coming back to collect the rest of your food and hope your special orders are right
It says its open 24hrs and half the time its closed. The times they are open they dont have the food in stock, or a machine is broken. Their smoothie machine and rice maker has been out of order for 3 weeks now.
Just cause it is located in a bad neighborhood doesnt mean that you have to be rude to your customers. Make the food sloppy.
We didnt enjoy any of the food that we ordered. Teriyaki bowl was the worst. I actually gagged . It was mushy rice and waaay too much teriyaki. The onion rings were over done. My spicy chicken was burned on the edges with what seemed to be bone in it. Very disappointed. Wheres Jack?
I have to go park and wait for my food even when theres only one car behind me and they still didnt get all of my orders. Had to go back to the drive thru and have them make the missing item then wait again.
2 tacos (cheap, delicious, soft in middle, crunchy on outside. Curious as to type of mystery great in the middle)?! A whopper with cheese. Add some fries & a soft drink....FULL AT LAST!!😋
It was good as usual. They didnt get my order wrong, not did they take long.
A little slow in drive-thru but son loves the Jr bacon cheese burger!...
I call it my jack in the box always hot always a good amount of frys and onion rings bathroom clean ,friendly I have check all of this out there milk are good to the one I go to is located on Mack rd and Stockton Blvd in Sacramento ca.
DONT buy the onion rings ! Always over cooked, never look fresh. Recently had gotten food poisoning from here and NEVER gonna comeback to this jack in the box again.By the way i ordered a chicken sandwich and a side of onion rings. But guess what ? Threw up aaall of it the next morning. Never coming here again
Food is great but takes time for employee to come to register but I understand they might just need more employees but other then that everyone is friendly there definitely going back
Very disappointed that the chicken ranch sandwich has changed no longer get the juicy chicken fillet looks like a flat chicken patty breaded and thrown into sandwich false advertising on their menu and I know the difference cause its the only sandwich I buy from here will not be eating here no more
They never get my drinks right.
Some of the employees need better customer service but the food is regular like every other Jack in the Box its good
Yeah jumbo Jack with cheese please
This Jack and the box sucks they dont make their food fresh at all Im pregnant and I always tell them please make sure my food is fresh I shouldnt have to go to the hospital right after I eat this
Awesome job they do all the workers know what there doing amazing food and right temp always been real satisfaction
I called to ask if its lunch yet the lady didnt understand me. I repeated two times til she finally understand me. I ask her are they surving lunch yet. the lady say yea breakfast or lunch is on. So i say thank you and she reply with mmhhmm yea whatever that is bad customer service smh.
My sandwiches sourdough was without tempted and cheese ingredients. Poor kitchen poor quality.. at this place. I paid for on and revive nothing what I pay for.
They forgot half my order and they got so packed that i didnt bother waiting in the drive thru line because i had already waited about 40min and there was only 3 cars ahead
The customer service was horrible, the food was old and the manager on duty didnt care about the old food they handed out. The place was dirty
Only go here when Im starving. Orders are frequently messed up, poor management, and slow moving lines. Sketchy people are always hanging out near the drive-thru, especially at night.
Worked here for a couple weeks and I still cant get paid. This was already 5 months ago and the manger never sent it and when I have gone in nobody knows nothing.
Not much of fast-food person yet; Jack in the Box has a five star rating in my books.
The food was cold and I had just got it in the drive through. The sandwich and hashbrown both cold.
This place takes E.B.T., and is open late
If you dont get scared easily, youll be fine
Bad service I didnt get all my food I pay and the food I had got was cold plus the lady was rude in wouldnt give me what I pay for even know I had my receipt she told me she was not going to help me she even hold the line up so people started to leave that bad service all around I just wanted my food I pay for but instead I had to go home in hungry because my food was not there that I pay for in I wish I could get my food I pay for I been a loyal customer for year in came to this location I the worst experience of my life i
Out of tacos everywhere . Drove to two locations, and they are out . Whack service
Good service. Food was fresh, fries were hot, soda was flat or something was off.
Every time we go the employees get our food out fresh and quick.Good job guys. Keep it up!! 👍🏼👍🏼
They always out of something. I got 4 orders of the taco combos and I only got 8 tacos.
Drive thru was busy, oder was correct, food was still warm. Did a good job that night..
The ULTIMATE breakfast sandwich is always hot and fresh....fries to
Great service and good food I also like the friendly smile the service personal gives me all the time
For that late-night snack or meal after clubbing and on your way its always delicious hits the spot pick up your munchies good food thank you
Been twice and got my order right what more can you say about fast food
Best fast food I know of that takes food stamps
Thanks for letting me quiet a unhappy customer down and I got him to leave with out any taking any talk the manager didnt do anything about it so I did because knew that the customers are right
Came around 4 on a Thursday and the workers were very nice and fast with my order:)
Seem to always forget something in our order and seem rushed. The food has also not as great as it used to be when I was a kid.
There was nothing exceptional about this place. They were nice. The place was clean. The service was relatively quick.
Food is good , as long as youre still alive after going in the drive thru.
Super expensive for 2 people i paid 25 bucks i mean i didnt order anything out of normal just 2 combos... come on now.
I just went through drivethrough at 10pm 8/21 and the guy was not just nice but cute. Call me.
The onion rings were lousy they were hard like cement I Broke My Window with them🤕
I did not get what i order but i didnt come back because there was a bigggggg line it was preatty bad
Their chicken sandwiches are good and so are their fries
Love the french fries and Shakes
I just bought a iced mocha coffee. It was okay I had asked for more ice.
Didnt receive all my order
I was very disappointed with the sandwiches i bought..the way you advise your sandwich was terrible.it had no tomato or lettce and the sandwiches were cold.i will never buy anything from Jack in box again...
Missing food night manager carmen was a disrespectful rude Mexican lady could hardly speak english never again
They have quite a good menu for a fast food joint little pricey for some things
Love the fairly pruced food but the $3.00 large soda is asinine!!
Service was a little slow but perhaps it was because it was closing time for the lobby.I will have to try again at a different time.
The employees were nice n respectful ...good hospitality....
Their breakfast combo was just the rite amount of food after a hard work out🤗
I ordered tacos!!! They were 😎 cool
Love there menus food there is great usely by there tacos 2 for a dollar!
Doors are closed and locked. Open sign on. It is 7:15 and they open at 7. Knocked on door, nobody answered. Employee car obviously here, but no employee.
Some good food
Food is always hot very nice people working there
Good customer service and they got the order correct.
It serves the purpose when ur hungry!
Great food temperature... Friendly customer service....
Very good tacos little hard on the outside but they are all right
I really like Jack in the box. Especially the stuffed jalapenos & the egg rolls!
Went back went back to the location and was even more nastier Brad was soggy patties were over cooked fries were still I could go on and on you guys should be out of business.
Not bad food just bad area and they are charging people $1 for a cup of ice water what a rippoff
If I can go negative I would go bad service bad food cold lazy workers all above should close down
I didnt like the whole pull around and wait thing, but Jack in the Box keeps me full.
Always receive fast and accurate orders. Staff is always freindly
They inconsistent with their hours of operation. they pick and choose when to be open and closed daily
I had a chicken sandwich extra mail atmosphere okay
I tried the Jumbo Jack and it was not tasty at all maybe its me but they are not as tasty as other Jack in the Box that I been to.
Breakfast all day everyday. Love it
The help in there is very rude to others and the bathrooms are just so nasty youll go away hungry and a full blatter.
Late night munchie meal is fire. I love fast food
This location on 5420 Stockton Blvd, Sacramento, CA 95820 WORST SERVICE EVER THEY ALWAYS MESS MY ORDER AND ON TOP OF THAT ALWAYS HAS ME DRIVE BACK TO GET MY REST OF MY FOOD
Got my order in a timely manner and it was Great
System has been down numerous times so far 2 days in a row between the hours of 3 am and 5 am. Open light on but no service? This place sucks not even a 24 hour service place.
Bad customer service and sloppy food. No good.
Love the Chocolate Milk Shakes. Robert & Me💋
Bad bad service and the soda machine didnt work all that good either
I went through the drive thru the fries were cold I called not one person pick up!
Good services and meals .. only two thing restrooms VERY dirty .and transeons .to many .many need help
Very rude Mexican manager 9:30 am feb. 3 2019 called corporate
Very yummy burgers. Not a fan of the fries.
Garbage. Arrived at the 24 hour location sign says open and i get no response but an employee was enjoying a peaceful nap.
Whos delicious fries great is it all the time
Could work on their customer service just a little bit, but otherwise it was okay.
Love the breakfast jack n curly fries
Two tacos in a bag??? They still tasted great though!
For late night munchies you really cant go wrong with cheap tacos or burgers.
There food is good and there place is clean.
Not tasty
Late night eating, the drive thru is really busy.
Extreme sausage only. Maybe some bacon cheddar wedges
Love there little 🌮 egg rolls
I wish this Jack in the Box served fresh burgers instead of old, crusty reheated tasting burgers.
Limits Thier hanging in their .actually thier pretty good on a satisfaction
Always open, fast. Food is a little greasy
Good food great service for the late night
VERY VERY RUDE EMPLOYEES. I WILL NEVER GO BACK IN THERE. UNCOOKED FOOD COLD. VERY SLOW EMPLOYEES ALL WET BACKS MEXICANS STUPID
The food was ok and pricey
Always get the order wrong foods always wrong and cold
Food good service could be improved
Always great fast food.
Good food slow drive through
Good service they love drunk people
👎
Food is good and so is the service.
The eatery wasnt clean and the smoke hoese burger
Its clean. Place good salad
Good staff equals good food
Dont know because I didnt visit this place.
Im hooked on the egg rolls and the fajita pitas.
Food is not so good anymore .or maybe its the cooking
It was ok Ive had better.
The food are delicious and the customers are nice.
Gave me wrong food and they have rats
Didnt like the rib eye burger too small
Pleasant. That new Curly Fry Siracha burger is off the hook.
They kept saying they were close,host too lazy to take order.
Friendly service, fast good food.
Jumbk jack on sourdough bread still get to this day.dam i am old
The food made me sick on two occasions
Service,food hot and in timely matter.
The jack burger that I bought today it was too dry
Always disappointing when I order food here
Very good food and fresh
Its a jack in the box in the ghetto. What do you people expect from it?
Paying it forword. A homeless man needed a meal.
Line their food. Good prices.
Not for me to damn high, $?
Was hungry and the service was great
Will not take the phone coupons from Jack in the box
Good food, good price.
3.6 (199 comments)
Review №1
2021-02-13Check your food before you eat it. Got green eggs in my breakfast sandwiches. Not the first time either. Just hoped it had improved by now. Waited about 8 minutes in drive thru with no one ahead of me. Their manager(? Had a grey hat on) had his mask below his chin to speak to the other workers next to the window also. Took pictures of the sandwiches before we tossed them too. We found the green after eating part of one of the sandwiches and just tossed the other. 🤢
Review №2
2022-09-12Shrinkflation...my poor sourdough jack bun was hiding a tiny blackened hockey puck with a half slice of cheese and a paper thin cut old tomato slice. The fries were soft, cold and visibly oily Too gross to even put in my mouth.My disappointment lasted all evening as my belly rumbled. The second star is purely for the speedy service and obvious professionalism of the staff as they smiled while handing me this bag of lies.2nd visit:Whatever you do, dont go inside! The sticky floors on the bottom of your shoes may ruin your appetite.
Review №3
2022-07-29This location was okay. They were very heavy handed with the mayo. All the veggies were sliding out because of that. Asked for no pickles but got them anyways. The young woman working the drive thru window was very nice so she brings it up to 3stars.
Review №4
2022-03-22I’m so excited to give Lupe a five star review. She is such a pleasant young Sales Associate. I like her great positive attitude and demeanor. Lupe goes above and beyond to assist all the customers in the line. She is definitely going places in life. I also want to add Jarried he is doing an exceptional job. I like his friendly demeanor. I do recommend this restaurant location.
Review №5
2022-08-22Food was gross, hard and tasted like it had been left out long enough to crust over. I had to throw out half the food. Food shouldnt taste like that unless the employees dont care.
Review №6
2022-03-27Worst drive thru! Saw a homeless person go inside the dumpster and lock it, waited almost an hour for my food- a freaking salad & fry, unclean outside, the salad was soggy, the employees were rude. Just don’t come here if you’re on your lunch break from work, or in a hurry. They forgot my fry, that I paid for, also I knocked on the doors they were locked I also wasn’t given a receipt. I had to go the window, because the drive thru was an hour long wait, and their doors were locked- they did not open it despite my knocking. Worst fast food experience.
Review №7
2022-09-02Not only did we receive the wrong order but it was also cold and the fries tasted stale and old
Review №8
2022-08-31Love the tasty food at Jack in the box. and right now if I had the money Id love to eat a great meal from here
Review №9
2022-08-19This jackinthebox is in bad Neighborhood homeless people cutting the line. The employees are so nice they serve everyone they get you on your way. 👍👍👍
Review №10
2022-06-25I hate this Jack n box it’s the worst and I’m sad I live by it ..the new young man at the window has horrible customer, he never get my order right and he doesn’t even ask if you need any condiments and he always have an attitude ..he doesn’t even say thank u when u order or hand him money ..when I say you can tell he never had customer service training, anybody that has been there lately knows who I’m talking about.You can tell he hates his job and even hates anybody ordering ..I hope they hire someone new that represents there company like all the previous employees did