Discount Tire & Service Centers - Clovis in Clovis
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Clovis, Fresno County, California, US
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Site: https://www.discounttirecenters....
- Monday:8:30AM–6PM
- Tuesday:8:30AM–6PM
- Wednesday:8:30AM–6PM
- Thursday:8:30AM–6PM
- Friday:8:30AM–6PM
- Saturday:8:30AM–5PM
- Sunday:Closed
Discount Tire & Service Centers - Clovis in other cities:
in: 2:00 PM - 10:00 PM
out: 12:00 PM
No pets
No parties
Smoking allowed
Additional rules
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COVID-19-related guidelines apply
Fire alarm
Carbon monoxide alarm
Security cameras
Safety rules
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Cancellation is free up to 5 days before
After 5 days, cancellation costs a 5% Fee
You can't cancel an ongoing event
Additional terms
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We got you covered
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Security cameras
Security patrols
Security alarms
Daily cleaning
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Daily cleaning personel
Cleaning tools
We take care of you
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24/24 concierge lodge
Direct phone liaison
Fire detection
Private entry
Swimming pool
Baby carriage
King size bed
Bathtub
Wi-Fi
Workspace
Television
Minibar
Air conditionning
Room service
Additional details
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Took my car in for an oil, belt, and break change. They checked everything out and found out i didnt need new breaks. Turns out the rear break pads were not even touching the rotors! This whole time i have been driving my car like this and i didnt even know. They fixed the break issue and serviced everything else. This is my first time being here and will be coming back here for future services.
The customer service isn’t like it use to be when Steve Moore was there or his son Steven. I walked in to get my oil changed gave John my mileage & he says let’s go look at your car. He didn’t ask if I had been there before which I had or like he did when another customer came in. I was planning on going somewhere else for service after the last couple of unsatisfactory services but was disappointed again.
They only get one star because the kid who rang me up was nice. I’m not the type to complain about service but the manager, John, saw me coming. He quoted me $249 for a new tire. When I said I couldn’t afford that he then quoted me $207. My original appointment was for a 10 am tire and oil change. I got there at 9:45 and only ended up with an oil change but somehow didn’t get out of there until 12:30 pm. My car was parked in my line of sight for an hour or so and I finally approached the counter to decline service and leave, after my nearly 3 hour wait, just to find out it was done. But it hadn’t moved in an hour or more so it sat there finished and I was never notified. I will never patron this store again. I only went there because it is closest to my home and I have always had great experiences at the Shaw and Willow store.
Made a 9 am appointment. They didnt get to my car until 9:45, then took another 45 minutes to do the oil change and tire rotation. A food truck showed up while I was there and all the employees took a 10-minute break while the cars just sat in the garage. An hour and a half for an oil change and tire rotation is ridiculous.
I have used Discount Tire Centers in past but not this particular one on Railroad. Needless to say I will not be back. I showed up as they opened and ended up waiting over 5 hours to get my tires changed. The mechanic that was assigned to my vehicle kept working on other cars that came in after me and got them out before me plus I overheard him whinning like a child that my vehicle was lowered. Finally his manager told him tojust get it done. I feel the manager should have stepped in sooner. Very poor customer service.
Compltetly pleased with the remarkable experience. Kenny helped me out at the front desk, this was by far the easiest oil change Ive ever done. Absolutely wonderful service. He was very professional and kind, the techs were fast and thorough, they did and excellent job, I am definitely coming back.Magnificent and outstanding service, keep it up guys!
David was great! He met me on arrival when I parked, looked up my appointment and got me situated. He told me it will be about an hour and a half but actually got me out a little sooner. New tires drives great! I got a sweet deal, buy two and get discounts for the other two. Also, got my alignment done! Appreciate it and will do bis again in the future.
Only one issue. We purchased tires that come with a lifetime warranty. But they never asked if we wanted it. We have gotten it for years. Its free why not. When we had an issue with a tire my husband was told he had declined the free warranty. I was with him the day of the purchase. We were never asked. They would not correct there mistake.
Had an 11:30 AM appointment, dropped the car off, estimated time was 2 hours. Called as a follow up @ 1:30 PM was told that the technician was currently looking at it, will be done in 30 minutes. 30 minutes roll by, no call back, drove back to the shop @ 2:00 PM was told that the work was not able to be done according to California law because the dip stick was dry. No heads up for 3 hours, seems like they barely JUST looked at the vehicle. I get the California law, but whats the point of making an appointment if an oil change / tire rotation would take 3 hours? Might as well did a walk in, will not be coming to this shop again. Will look for another discount tire center to go to. Also, if that is California law, then is it also California law to turn us away with no oil in our vehicle? And let us drive it off the lot like that?
Art and Christian were both wonderful. Gave me a good discount on tires. Only thing I would have wish was an estimate time. Had my two toddlers with me. Had to wait three hours. If I would have known I would have gotten my stroller and went for a walk. Kids were hungry and thirsty. Other then the time, I would definitely recommend and go back.
We called to ask for the wait time, since we had just changed rear tires two weeks prior at Americas tire and they said it would be an hour, and I waited almost 3 hours! They took people who came after me, who had no appointment. I specifically asked because I had to make it to pick my kids up from school. Anyway, we decided to try here instead. They said wait would be 30 mins or so. They had the car up in the air within 30 mins and the guys really respected our need to save time. I wont ever go back to Americas Tire. We will use this Discount Tire location from now on. Thanks guys!
These guys are straight hustlers. I came in with a flat tire. They told me all my tires were bad even though I just recently put new ones on and proceeded to try and sell me over $600 worth of tires. Took it to my friends shop turns out there was just a nail in the tire, not any of the made up issues and things they talked about. Tried to charge me $600 for a $30 job and were rude the whole time. The manager was abrupt and seemed like he just wanted to get out of there. The other gentleman was alright besides the fact he lied the whole time.
Great shop and great staff. Took my vehicle there for a second opinion (Dealer quoted me $3400 for repairs, ouch.) Actually let me go into the garage to show me things they found. When they didnt find some of the things the dealer said they saw, I took the inspection sheet that the dealer gave me and we looked at other items in question together. What a surprise, the dealer was trying to rip me off replacing things that WERENT DAMAGED. Trying to replace my front pads and resurface my rotors when I still had pad left (and the rotor didnt need resurfacing for the same reason as deformity with brake pad left is nigh impossible.) I was told I had an oil pan gasket leak that would need to be replaced. They put the car up in the air and we got to look at the whole thing and not a single leak or smudge of any kind. If it had been leaking, driving the vehicle across town from the dealership (which likely wiped it down) wouldve produced even one drop of oil visible from a gasket on the bottom of the engine where all of the oil sits. Replacing rear rotors, pads, front struts took 3 hours from start to finish. Glad theres still honest mechanics out there and an honest shop near my home.
I went to get new tires and ended up having a great experience with this place. The guys took care of everything I needed. I went to a tire shop down the street and the guys there tried to rip me off ( probably because Im a woman) I ended up leaving and going straight to discount tires and Im glad I did. I will be a repeat customer because of their honesty and gratitude costumer service.
Went in for an oil change, the service was professional, friendly, and prompt.The gentleman who waited on me asked if I wanted to sign up for their rewards program, which gave me a $5 discount on my oil change. They also honored a coupon/special offered at another Discount Tire Store in Clovis.I’ve been going there for years for both tires and oil changes... always have had very good experiences.
The young men at the front desk here at Discount Tires were VERY considerate and helpful with answering my questions pertaining to my car. At my first look when I drove in I thought, I hope these young guys arent rude. THEY WERE NOT! THEY WERE ABSOLUTELY PROFESSIONAL. THANK YOU!!
Ive had poor service here multiple times. Its close to my house so I thought it would be convenient but the service has been so poor that its wasted more of my time. Ive been told it was a good time to get my tires rotated and arrived 10 minutes later and told theyre way to busy Id have to come back. Ive been told to come when they open the next day for quick service (less than an hour) and arrived before they opened to he told it would now take a few hours as they were so busy. Ive ordered a tire and gone to get it 3 days later when they said theyd have it only to learn they forgot to order it even though I already paid. I was told they wouldnt balance my tires as they needed replacing only to measure them and they meet the standard for continued use. Id definitely buy from another shop.
I brought in a set of two wheels with tires. I wanted the new wheels put on with my old set of tires. I had to explain this 20 times and still there was miscommunication. After everything was cleared up I spent 200$ to have my tires installed with massive clearance issues. Both me and the shop missed the offset. No biggie lesson learned. So I had to spend another 1000$ on smaller tires. I was guaranteed that they would fit. The next day they let me drive my truck off the lot with clearance issues again. The shops idea of making things right was removing my splash guards and wanting to cut into my truck. I ended up cutting out a piece of the wheel well myself because I was not going to trust them with anything else. I was under the impression that this was a professional shop that specialized in tires.
Exemplary service. Staffs were very friendly. They showed me how bad my alignment was and after it was fixed. My car runs smoothly again. I came to this discount tire because they were closer to my work place. I usually go to the one by Shaw and Brawley . It only shows that both locations are Awesome. People please stay away from Good guys. They have EMPLOYEES whom uses profanity at customer and no discipline .
The employees were about to close when I showed up with a problem with my tire on my car. It was leaking from a nail in it and needed to be plug .they were kind enough to actually separate the tire from the rim and put a patch inside the tire for better protection from the hole . I was amazed that they would go that far for me especially when they were minutes from close. Most places would of rejected me or at most, just put a plug on it and send me on my way. I will definitely recommend my friends and family member to go see them for the services they offer. If the staff members could take care of me in my situation and promptly, I can only imagine what great and prompt services can be provided for the rest of the community. Again thanks Discount tire staff on Railroad Ave in Clovis, CA. I will definitely be customer there in the future.
Of the corporate tire shops, I rank this shop the best. Had trouble with a manager years ago, but they let him move on. The other tire companies seem to want to up-sell. This shop will give you the best deal available (calling the 800 number has given me even a better deal though).
Stay away from this place. They are not honest and will try to take your money. I am very disappointed in this place. I came here originally because of their good reviews. I took my car in for an oil change today 12-29-18. When I picked it up, my service advisor Christian, informed me about needing a tune up and that the windshield wipers needed to be replaced because they were “torn”. I found this to be interesting because I just did a tune up on the car about three months ago and replaced the wipers at the same time. His response was that they base their recommendation for tune ups based on the miles.You’re going to tell me that you did not even bother to check my car and determined if I really need a tune up or not, and you are going to charge me for it regardless?After I paid, I went outside to check the wiper blades and I saw the passenger blade to be out of the wiper. This is strange because I just used the wipers yesterday when it was super foggy and they were fine. I noticed that all I had to do was just put the blade inside the groove and they were ready to go again. It is strange that all of a sudden they are out of place and I didn’t notice it.I called Christian and asked him to come outside. I took the blade out of the grove and showed him how it was. I told him “ you guys are a professional place and you are going to tell me that your guys did not examine the blade and were able to tell that it is brand new, no cracks, not dried up due to the sun and by the way, not “torn” like you said? All you need to do is put it back on the groove.All I can think of, is what would of happened if this case was with an elderly man or women that has no idea about this, and gets ripped of by this guys?We trust you guys to put your hands on our vehicles and you’re going to be dishonest and take money away from us when we work hard to earn that money? This is not right.
I recently got new tires, oil change, and alignment for my truck from the Discount Tire in Clovis. I experienced excellent customer service from all of the employees. They also gave me a 5 percent lower price based on the lowest quote I got from a competitor. Super happy with these guys!
I originally came here to get a recently bought used car looked at for what I thought was a brake problem. The guys here figured out that it was actually a suspension problem, and gave me some very helpful diagnostic notes. They also recommended an outside specialist I could take it to, as they said fixing it with them would mean replacing a part that could otherwise be saved with some electrical work. I really appreciated thier professionalism in recommending the specialist.
Discount Tires off of Railroad Ave. in Clovis, not only has fast and courteous service. The whole team here goes above and beyond their job! I have been going here for a few years now, Kenny and Steven are AMAZING, they always listen to my never ending, random questions about my car and always make me feel valued as a customer! I would recommend this Discount Tires to everyone! They are a great team!
Great Service, very welcoming. Everything went very well, but it could have been not so good had I not do a double take on the contract details. This goes for any tire place.1. Dont let them sneak the extra hidden price charge for (nitrogen) into your total. Just make it clear to them that you want just air. Nitrogen doesnt make a big difference at all, and youll just be paying extra. Do Your Research!2. And dont let them charge you for tire disposal, if you decide to keep the old ones for rollers.They know, and will still charge you, and say nothing unless you point it out to them. So read your contract before signing. I did.
RIP OFF ARTISTS!!I took my Jeep in because of a soft brake pedal. After they inspected my whole braking system, I was told that there was air in the line probably because of past work done on the brakes. I asked if they were sure that the master cylinder was ok to which they said it was totally fine. They then sold me a brake line flush to get rid of the air along with rear pads/calipers for $423. As soon as they finish the car, the mechanic says... oh, well you’re going to need a master cylinder soon but it’s fine right now. I go out to my Jeep to pull away and the brake pedal immediately goes to the floor. No brake pressure. Sure enough, now I have to spend another $400 on a master cylinder.I would have happily returned to get my rear brakes done within a few weeks, but these vultures jumped on the opportunity to gouge me for the least necessary repairs first, then doubled down. This should have been a master cylinder repair by itself!BE PREPARED FOR INCOMPETENT DIAGNOSTIC WORK!
Didnt get my 4 free tickets to Inland water park for purchasing 4 new tires.Didnt get the free check for alignment. Customer service seemed to busy with other customers. was happy to get car done fast. Told me to come back for alignment check. Very few cars were there but apparently ro busy to check.
Former Les Schwab customer and first time at Discount Tire Center. Bought a set of Hankook Ventos K120 tires from them and the whole experience was excellent. Kenny was very courteous and professional. I was in and out in 2 hours. To top it off, they dressed the tires with Armor All! Nobody does that. Will definitely be back.
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4.5 (176 comments)
Review №1
2022-03-23Friendly & Helpful Front Office Manager. Willing to talk and discuss options. Given pricing estimates for future work that I wanted done. Technician doing work was very helpful also. Willing to talk about my car and what he saw underneath the car and under the hood so I had a more complete knowledge of my vehicles health going forward. Very positive experience!
Review №2
2022-04-18I had THE best experience with this location. Thank you to John and his mechanics! I made an appointment for struts, they had an opening the next day at 11 am. When I got there I asked them to also take a look at my power steering, they did and called me and quoted me a price and were done with everything in roughly 5 hours. I was so happy they were able to accommodate me! Very nice straight to the point no nonsense type of business. I highly recommend this place. My experience was stellar. Thanks again!**And to the mechanic(s) that replaced my power steering hose, you the real mvp. :) **
Review №3
2022-04-07They changed my tires fine but charged me twice. When I called to let them know of the extra $500 I was charged they said they couldn’t do anything and would let corporate know. No apologizes.Corporate called me and said I can cut you a check but it will take awhile. I’m just irritated because I paid debit its my cash not credit. They should have been able to give me the cash at the store.
Review №4
2022-06-02My tire was fixed, for free. That part was good. The customer service was horrible. Whoever I was met at the front desk was rude. No name tag. It was like I was invisible. Only 2 or 3 words uttered. No eye contact. I will never go back. Fresno Discount Tires is the only place Ill do business with again. Theyre good people!
Review №5
2022-07-03Amazing service! Great people! The guy working the desk, not sure if he is the manager, owner, or employee but he is the coolest guy!! We went to have my tire fixed on Friday which was July 4th weekend. They were super swamped but he made us a same day appt so we didnt have to leave our car and walk. We came back an hour before closing and they fixed us right up! My husband even offered to go buy him a six pack for when he clocks out for the holoday because of the service he showed to us and everybody! Will definitely go back and recommend to everybody!!*He declined the six pack. Maybe next time. 😂😉😊
Review №6
2022-06-29This was our 1st time using discount tire needless to say that our experience was awesome. The 2 gentlemen that helped us were great and very informative. Will continue to go here. Thank you Discount Tire.
Review №7
2022-06-03I needed 2 new tires asap. They fit me in the same day and I had called them at 3pm and I was out of there by 5pm. The service was great and the people friendly. I will do business with them again.
Review №8
2022-06-16Great customer service n fast turn around of my car. Only downside they said they would be able to work on my AC only to find out they couldnt once I left my car.
Review №9
2022-06-04Awesome service and best prices we could find on tires. Staff is great. Highly recommend Discount Tire & Service Center.
Review №10
2022-07-11Great customer service. I went to one store near me for tires which he didn’t have there so he found them at two different stores and off I went.