Outdoor seating
Yes
Reinforced security
We got you covered
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Enhanced cleaning
Daily cleaning
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Conciergerie
We take care of you
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Comments (151)
Bathrooms are disgusting and filthy! Hair on the sticker of my sausage breakfast sandwich. Gross and not appetizing
Very friendly every morning. Once (in a long line of visits) there was something wrong withy order, the staff were gracious and helpful and kind.
Young lady at the counter named Amy was exceptionally rude. In telling her she was rude another Mexican lady had her bit to say even though she was not in the store when little Amy spoke to me. The Mexican lady told me I think I am entitled because Im white. I was shocked at the treatment of the worker and the visitor. I am in guest service and have been for 10 years in sprestiges boutique hotels. Delivery is very important when you speak to guests, clients or visitors visiting your store. Even if it was for a mask. For a Starbucks i was appalled and would have Amy fired at once. I have contacted Head Quarters due to this ill mannered little lady. I am 3 times her age and grew up with respect. She had none! Very bad experience from this store. Your staff need training!
Friendly Staff! I was so cold and its July... They greeted me with a smile. Clean, organized, and timely.
Everytime I come to this Starbucks they always fall short with making my drink. It never tastes as good as other locations. There are a few nice baristas there, but then there are ones who talk about you like you are not there, and speculate about whether you are trying to get a drink for a cheaper price. If I’m paying I expect to get what I want without anyone questioning my intentions.
Usually I would rave about this location. I visit a lot of Starbucks locations and this is by far my favorite however I had a barista be openly rude with me over her mistaking the size I ordered, no big deal right? I politely pointed out that thats not the size Id ordered, and she became obviously annoyed and started banging stuff around out of irritation. I came back the next day per my normal and all employee eyes were on me, then they all started smirking and giggling at me as Im walking up to the register. I ask to speak with the manager and she informs me that she already know everything. (????!!!) She informed me that the barista is leaving anyways so I shouldnt worry about it. I wasnt worried in the least but I wanted to let her know my view of what happened. She basically told me that she wouldnt compensate me for anything. I explained that I didnt want anything. I went back in and ordered my drinks. Still getting smirks and whispers. Any whoo, a few days passed, a different shift is working, yet this shift is still showing the same rudeness, smirks and giggles whispers directed at me. I didnt do anything wrong and I feel as if Im being shunned. Which sucks because being a regular I used to be greeted with kindness and smiles. I guess thats gone now.
My drink flavor was light
I dont come here often, but when I do, its ok. But this morning, I didnt really care for the visit. I happened to get my coffee a little before 10 am. The girl at the register wasnt rude, but she wasnt very welcoming either. I ordered pastry and coffee. I was never called when the pastry was warmed up; I just happened to see two pastry bags at the pick up counter, looked inside both of them to see if one of them was mine. Sure enough, it was. Then when I got my coffee, it wasnt very good. It just tasted like regular coffee with milk. Maybe it was just a miss this morning, rather than a hit. But it seems like this is the only starbucks Ive come across thats a little inconsistent. Maybe my next visit there will be a hit.
Worst experience ever. I remember now why I dont go to Starbucks. The first cup of tea I ordered was ruined when the girl decided she would add the milk ( way too much ). Thats not how it works kid. The second cup didnt come with a lid but was stacked inside another cup. I had to get in line again to ask for a lid. Apparently it didnt seal properly. I set my scalding cup of tea on a crippled table, the table was bumped , it fell over, the lid blew off, every drop was spilled on me. I happened to be wearing shorts and flip flops. Die, Starbucks. Die. Die. Die. With gaping wounds and oozing sores, DIE!
Friendly and fast, they got worried cause I bought one drink for myself and then went back and ordered one for my friend. they thought they made me the wrong drink originally and offered just to remake mine but I told them the second was for a friend and understood
Horrible service i came to order ice caramel macchiato and they gave me a dome lid with no straw so i call back asking for a remake of a drink because its all water down on my way back to them and they said its not their problem and i can stop at any starbucks for remake dumb..
I love the staff and of course the coffee! However I hate the fact that when I use my Starbucks app to place my mobile order I still must wait another 15-20 minutes for my order.
My usual stop on Sundays before my church to Napa ValleyOutstanding service and personal always friendly. These young people know how to treat people with kindness.
Starbucks is Starbucks and consistently the same that is if you like their style. I prefer bohemian style coffee houses similar to the one in Placerville called Totem.
They always nice, good people, and everything is sooo delicious 😋
Good service but to enjoy a nice treat for myself.
When did starbucks become a office for other businesses to take up seats and talk amongst each other loudly for other people to have their thoughts disturbed.... coffee is good though
Experience was bad. I had a mobile phone order as I waited for the order to be called witch was never called the staff was playing around with each other slap and tickle. The coffee Frappuccino was terrible. I wont be back.
This is a convenient spot to grab a coffee, and theres good seating inside and out. Starbucks coffee is not my favorite, but as far as Starbucks go, this is a nice one.
Friendly and efficient service. Very secure mobile ordering ( you actually have to ask for your order to prevent thefts). Clean store !
Love this spot, morning crew is the best very sweet and very lively for early morning visits, it a must for me every day!
Messed up my order but made it correctly the second time for free.
Always have Friendly people, always get my orders right, sometimes theres a wait but in my opinion its worth the wait, lots of places to sit just a great place
The staff that works here make all the experience better. They know your name, personable and great drinks made quickly!
The place is good convenient easy access and smiling face on cashier and barista
My friend likes to go there for coffee and sometimes invites me along. You can sit there for hours without anyone bothering you!
Friendly staff, clean bathrooms, and a great venti mocha!
The service is great, the people are nicer at this Starbucks than many others Ive been to.
Always amazing coffee and breakfast items.
Great service.
You go guys! Great coffee, service with a smile, and fast hustlers at a very busy spot! The best!
Friendly service, clean store.
Worst ever. Couldnt get order right after 3 tries
Great facility, friendly staff, and (as Starbucks always has) wonderful coffee.
The lady at order counter lacked service skills and was rude in taking orders amd helping customers 🙃. Otherwise their preparations are good.
The absolutely best place to visit. Everyone is so friendly. Treat you like family.
Always enjoy it they have a very good manager
Everything was great except I had to wipe down my table before I could use it.
The Best Starbucks location Ive been to in years. Fast and friendly service.
Clean but busy with big round table for students who often come and study.
Had to repeat my order over three times for them to get it right and when I got it my hot coffee was already Luke warm if not cold
My Caramel far. Was water.I asked the guy what happened. He just looked at me.
Nice place for cup of coffee, their restroom will need a code to get in
Friendly staff took good care of my order.
I love the new, Medicine Ball tea option.
Just awesome
I LOVE THIS PLACE BECAUSE ITS STARBUCKS they are amazing to the max.
I love so much the Starbucks and most The mocha cookie crumble jum jum 🤤
Friendly and good service.
Great atmosphere and awesome customer service after our meetings.
My old favorite...friendly staff, plenty of parking, family oriented
Great taste n great service very kind workers very professional
Bad experience the guys that work there they dnt know how to prepare drinks
Love the views. Great fireworks show last night
Have so many delicious drinks an food!
That is a great place & great people thanks for your service
Good place for business meetings.Internet available.
Good service crew ,all items were good .
Staff friendly in part cause I am a doppelganger.
Who doesnt love Starbucks,!? Except for some not having paninis.
Outstanding mobile service. Good is always ready and waiting.
I love hanging out here and doing homework with a decaf cinnamon dolce latte.
Great service just no drive thru
Fast and convenient and a very nice location
This Starbucks has limited seating but great coffee.
Ordered, in and out quickly
VERY GOODD TRY THE PINK DRINK THATS AWSOMEE!!
I have never been to starbucks
Like the vanilla bean nice break from the caffeine
Convenient spot.
Great service and good coffee and food
Busy, not very speedy on the orders.
Do I need to say.. always yummy
Small sized yet quiet ambiance!
Great service as always.
Good coffee, but call a large a large...
Just like the rest of them!!! Nice.
Nice people and not super crowded.
Its a Starbucks. Serving the elixir of life on a daily basis.
Always long lines so i moble order only
My goto spot for coffee. Friendly employees.
Very clean. Nice atmosphere
I like to see familiar faces!!
Coffee was warm, not hot
Love the Chai tea latte
So cold needed hot chocolate
Clean. Stuff is polite
Good and fast service
Great close local place to get coffee
Overpriced. Tasted good though...
Seat need to be more comfortable
Very nice people, and quick
Some of their staff are rude!!
Good attention
Great and Friendly Staff 💕💕💕
Good drinks and service
Its a Starbucks you get Starbucks stuff at Starbucks prices
Good but expensive still.
Great service
Love the people at this Starbucks.
Very nice
Great service and fast!
Like any other starbucks
What can I say besides 👍 up.
Staff was awesome!
One of our favorite places
A good cup of coffee.
Love it it is great
A good exsmple of the change
Its a good Starbucks.
Clean, good location
Mmmm.
Quick service with a smile
Of course it was good
Beverage was enjoyable!
Fast and friendly!
Too busy
Great drinks
Loved it
Great staff
As usual
Its my local Starbucks
Smells great
Fast survice...
Staff are friendly
Great
Clean and busy!
Good
Great coffee
Ok
Its coffee.
Excellent
Pricey
Yum
Good coffee
Nice place
Its Starbucks... :)
Very fresh
Very well
Great chai milk.
Good frappuccino
4.2 (151 comments)
Review №1
2022-05-20So I just walked in Starbucks getting drinks for my family after a long day of work and the service was very childish and unprofessional! I had to ask for my receipt because she didn’t even offer it to me and instead of listening to the customer all they did was laugh and talk to each other screaming my order in a unprofessional way when I was Literally standing right there. Worst experience ever. Please hire better workers that’s actually want to work . Sucks because my family comes here a lot.. they just lost a weekly customer
Review №2
2022-06-24This Starbucks branch in particular has been opened since I was a kid of about 4 years old . Its always been a serviceable spot compared to most Starbucks branches in California with highly friendly and professional staff .
Review №3
2022-04-03Took my daughter here before school and they had no hot or cold brew coffee... Yep. A coffee shop had no coffee. So she got a Dragon fruit drink (which she liked) but I walked away with nothing.
Review №4
2022-04-06Service is fast, I got what I requested . Cashier person is also helping to distribute the orders, they have a team work , and thats good for any businesses.
Review №5
2022-04-18The café is okay and the sandwiches the employees friendly but the place is not clean bathrooms nasty no toilet paper it’s hard to believe a big company like a Starbucks keep the stores not clean
Review №6
2021-12-16Friendly staff. I agree the bathroom needs more regular cleaning. Biggest concern: if I ask for decaf: PLEASE make it decaf. I dont understand why the baristas ignore the order labels. Yall put my health at risk too many times.
Review №7
2016-08-15Best Starbucks around! Staff is friendly and attentive. Drinks and food are always perfect. Ive never had a bad experience here.
Review №8
2021-11-08I live in American Canyon close to the American Canyon & Hwy 29 Starbucks and visit there often. I am engineer in renewable energies and like to enjoy a Starbucks World Famous Coffee Café Americano while reviewing my technical books and notes.I have found very consistent high-quality food, drink, and service provided by a talented staff who know how to blend coffee drinks. This is a wonderful place for all ages and backgrounds. It is great for bringing kids, meeting with friends, dates, or associates, and for reading, writing, and studying, especially for students with their laptops. A place for everyone. The American Canyon Starbucks is a great place to be and the staff works hard to keep the customers satisfied and returning. This is America.
Review №9
2021-11-15They dont respect closing hours so we just waste time and gas I showed up 45mins before they are scheduled to close. They literally looked the door as I walked up and didnt get any acknowledgement from the workers....
Review №10
2020-10-11I asked for a certain drink and when it was wrong I asked the barista to remake it instead she poured it into another cup. She told me she knows how the drink taste that it would not matter how I liked it made. Even though someone remade it, still taste funny and you can tell by the way it looks that it doesn’t taste how you want it. Don’t mean to be bitter but a girl who is at least 20 yrs younger than me can’t tell me how I like my drink and giggle about it..... instead of loosing my cool I’m off to another STARBUCKS to have them remake it.