Delivery
Yes
Reinforced security
We got you covered
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Enhanced cleaning
Daily cleaning
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Conciergerie
We take care of you
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Comments (199)
Went in with exactly what we wanted in mind, found the truck and everything went smoothly with the purchase. Left with the truck in under 2 hours.
Premier Subaru is the best!! Jeff and Flora were great. They listened to our needs and were straight forward during the buying process.
My latest visit was to take care of a couple of recalls. My service person was good at communication. It only took a couple of hours for them to complete fixing the recalls, plus, they washed my car. AND I was surprised to find that they charged my car as well (I have the electric Kona)
I have purchased 2 cars here. Both times with Cody, who made the purchase easy! Great job Cody, thanks again!
Got 5 star service there. Took my vehicle for a recall issue to be taken care of. They even do a car wash on the vehicles. What a nice treat, my vehicle needed to be washed. Employees are very pleasant.
I went there early thinking people would be there to help buy a car and everything was still closed at 9 oclock.
David was a big help. He cut me an extra key in no time. They had popcorn and coffee. Did not enjoy watching Fox, but the rest was pleasant.
It was unfortunate that they just laid off 30 workers as our sales rep was trying to sell to us and another. We kinda expected after spending 40+k on a new car, we could have had undivided attention. Not so much. I felt bad for the gentleman who was helping us. The vehicles that we wanted to test drive were eventually proffered. They seemed to be a bit overwhelmed. We understood if a bit difficult to deal with. We got there around 10:45 am and left about 3:30 pm. Car in hand so to speak. Unfortunately, they lost the second key. They will ship out see if we can get it through another dealer closet to home. We drive 2.5 hours away to get this car. One last thing,. The bathrooms were gross, cracked wall, filthy tiles part way up the wall. Floor, ewe. All in all,. We came what we came for the price we were expecting. Great financing.
Hard to write a review for an entire AutoMall. Decent location to shop for cars but who does that these days? Most people have done their searches online and are going to here to either test drive and see vehicles in person or to outright purchase. If you want to go to a mall to shop around, Id recommend going to Stevens Creek AutoMall.
The lady that served my uncle and I was very nice. I have stage 4 colon cancer and so does her husband. God bless her and her husband. I hope a miracle would happen to her husband and that hed be in remission.
I take both PRIUS cars to be serviced there. The service is excellent they always tell you what services your car need and cost and they have transportation help.They call back when your car is ready.The customer service are very nice and helpful.They have all Toyota cars and you can schedual 0a test drive.Their covid protection is excellent. Inside the car and inspde the building. Masks are required.They accept all credit cards.The new building is clean and inviting. Highly recommended.
I bought a 2020 Chevrolet Red Spark. I love it big time! Service was outstanding! They filled up my tank and detailed my car before I left! They are hooked up to a special all womans car buying network so if the men became too pushy i would have them But these guys from sales to finance were fabulous!
Already left a review for this Capital Toyota dealer. Top notch, clean, spacious, large inventory with Crackerjack sales associate.- Ill be back there tomorrow or Wednesday to close the deal on a new 2021 Hybrid Camry XSE to replace our faithful be graciously aged Toyota Sienna which, with 230K miles with other standard required routine maintenance we only a had to have the tranie rebuilt at 120K (well, and repair a deer-strike, but thats no reflection on the Vans reliability).- Besides the Sienna weve also had an Avalon (now replaced by a Scion TC), and 4 MR2s (since replaced by supercharged Mini Cooper S). Amoung the other cars weve owned Toyota has always proved the most dependable and reliable. Looking forward to 200K+ out of this new Hybrid Camry. It actually has the chance of outlasting me!
Bought my truck here, year ago and love it
Capitol Mazda was a very comfortable experience shopping for a car . Our salesman Hong was excellent in customer service and caring in getting me a deal I was comfortable with thank you Hong for everything .I would recommend strongly on asking for Hong to do business with.
The waiting are is clean and tidy. I waited 3 hours for my car to be done just for an oil change. The free car wash is not something to write home about. I think they just ran the car under a hose and tried to dry. Well its not a luxury car dealership so dont expect much. They just ok.
I ended up buying a Bolt from them but I would rather have had a tooth extracted. I went the Consumer Reports route. A few days after making an inquiry through Consumer Reports I was contacted by Capitol Chevrolet and told that they had the car I wanted at the price I specified. I went there within a few hours and accepted their offer. I was sent to their closing department to take possession of the car. After waiting for more than one hour the salesman came by and told me that the vehicle had been damaged and he would not sell it to me. I left the dealership.A week or so went by and the same salesman called back to let me know that he had located a similar car and he would honor the deal. Back to the dealership. At this point the salesman let it slip that they had sold the previous car (presumably to someone willing to pay more). While signing the papers for this new car I was informed that this was an Executive Demo (
Experience here was great! Nice cars and great staff. Had such a great experience, I honestly didnt leave there without purchasing a car. If youre looking for a new/used Mazda to purchase, I would definitely recommend this place
You can usually find any car your looking for here. Great service in the dealership area and service area when your buying a new car. However when you call in Nissan, for some reason the person on the other end of the phone doesn’t have a clue how to help. Also after we took my daughters newer Mazda in for a routine oil change. The mechanic failed to refill it with coolant and our college daughter drove it home (8 miles). It was smoking. We had it towed back to find out the head gasket was blown. With about $2,000 later and no apology or acknowledgement for their actions. They lied to the point of throwing all the used parts away and rudely laughing at us. I love my daughters Mazda but never will I purchase another car from them again. I do not recommend this dealership at all and after that experience and no help at all with the situation, I will not purchase another Mazda.
I posted a one star review in about a year ago and then changed it when they made good on their service. Its been excellent ever since. Their behavior suggests theyre interested in keeping customers. Yes theres a wait, like every other place Ive been, and they manage it pretty well given how many vehicles pass through there. Waiting area clean and accommodating with free wifi, coffee, and vending machines. Service staff are vitreous, friendly even!
Feels like you have to beg to give them 30k on a car... Omar, the salesperson wanted me to feel bed about calling half a dozen dealers to get him to give me a better price. Took almost 3 hours to buy a car, no trade in. I hope I NEVER have to set foot there again. Would give minus one star if I could.
We went to Normadin Chrysler, Dodge and Jeep. We bought a 2020 Jeep Gladiator, our salesman was very kind band helpful. We had to sit outside to work the deal because of social distancing. We knew what truck we wanted because it was a sale vehicle. This dealership treated us very well, even with the social distancing they made it a pleasant experience.
First time visiting Ford dealer ship and Robert Flores treated us great he let us know everything in advance before doing anything else to our car in a timely matter he was great hes a very good communicator he communicated to us through text message and we were very pleased great job Robert Flores.
Quite convenient to have so many dealerships together plus CarMax. That makes buying new cars and selling old cars easier.
Costco told us to call about a new VW, so we did. Juan V. answered. We told him what we wanted and he gave us a price better than anyone else. We showed up & bought the car at the quoted price. Juan was great the whole time. He was very low key. The finance guy tried to sell us various ad on packages, but even that was low pressure.I do encourage you to get information on the after sale packages (if you can) before going down so you already know if you want them or not.
I dont buy cars often, but I feel I was the luckiest person when I ran into Jun Kim at Capitol Kia. Got a great deal and great service. He is a true professional. And the place was clean and pleasant to be in. Will go back when ready for another car.
This review is for Capital Expressway Used Car Factory. This is the best place to go for a good used car. No pressure at all, but these people are sales professionals and they will do their best to find the car you want. If they dont have what you want, theyll say so. Also, the most fun staff!
Capitol Honda, bought my car, thanks I love it. Oh thanks Jessica
My rear bumper would still match the rest of the car if it werent it getting damaged while it was in there hands.. they repainted it but the paint just didnt match and number was pitted from sand blasting I believe. Had them try again and was so fed up the service and the horrible communication. When it was returned to them the bumper was better but not back to how it was supposed to look. The blue looks hazed and faded. And to top it off they forgot to put my bolts back on the car before returning it to me. So yet again another trip back to the dealership. Guess what my compensation was. A free oil change... what garbage is that..
THESE GUYS ROCK!!!!They are honest in how they serve you and your car. Gave me a rental free (except for gas), changed my transmission oil, regular oil, did my 80k check, and treated my baby like royalty. I cant recommend them enough. Only one thing; they forgot to vacuum her out when they gave her back. Love em!
The staff members were really very helpful and polite.
My fiancé gets her car service here at Capitol Honda, they have fair price and any warranty issues they take care of ASAP!
Not the best dealership but still better than other dealers around. The price range of cars isnt too high or too low but you can pretty much find any type of car here. The customer service isnt that great but like again, much better than most places. Id give it a try again.
Subaru dealership was great. Had a problem installing the last of my 4 mud flaps and they finished it for me right there in the parking lot. In and out in no time; and cheap! (Dont want to get anyone in trouble using the F word)
Lots of cars to buy are there.
So sick of swindling car sales people. The floor manager was really rude. They wouldnt bend on used car price. They bought it back at too high a price and wanted me to eat their bad deal. We ended up getting the same used car at Hertz Car Sales for the price we wanted.
Another job well done. Everything looked really nice today. Looking forward to getting some more repairs done on my old school...
Small showroom floor could use a refresh/redesign, but the staff is knowledgeable and friendly. Service is prompt and the mechanics are highly skilled. Always leave happy.
Staff in the Parts/Service Dept at the Subaru dealership are excellent: knowledgeable, pleasant, and prompt. I would have given this visit 5 stars; but the cramped, limited visitor parking lot was difficult to maneuver in and out of.
Its where I would go if I had a Hyundai needing service. My wifes Elantra needed a recent minor recall service done, it was completed in a reasonable time, no problems. Tray and his leadership is crafting a great team, and with people like Emilio, James, Bill, and Chu, your car is in good hands.
Not much really to say then they have plenty of options of cars to choose from. And if youre in the shop, theres a Popeyes to enjoy for lunch!
My mom left with a new Toyota Rav-4 shes very happy
Andrew my service adviser was awesome. Ask for him when you take your car in for servicing.
I have to say I had a great experience at the chevy dealership on capitol mall. Everyone and I mean everyone was so helpful and got me the car I can only dream off. Today I got help from richard and he has to be one of the best cars man I know. Made me feel comfortable and helped me understand. I honeslty cant thank richard enough for everything he did for us today. I will definitely recommend buying a car here or even just stopping by to see the cars you wont be disappointed. Again thank you to everyone at capitol auto mall chevy and especially Richard.
Been a Chevy guy for 20+ years i had a 10 am appointment only to be greeted with a truck i didnt want. Salesman was pushy, unprepared and unwilling to go the extra mike. My wife had to call another dealer in Dublin because our salesman didnt want too even suggested she call. He tried selling me a truck i really didnt want and because of him we went across the street and bought a 2019 Dodge Ram...sorry Chevy you lost another customer including my wife.
A lot of cars but no one coming out to help. You have to go in and ask for help. Of course it was very hot when we went.
When a customer walks in, note one bothered to say hello. Nearly half dozen sales reps were around. All avoided eye contact. Had to call 1800 number before some one answered and came to meet me. They did not have the car I wanted. But disappointing how they choose to ignore a customer.
It is the 3rd time I take my 03 Honda odyssey for a recall and I asked some one why my car it had that many recalls.No answer,I told the same person if they can show me the part. He said yes. But he never showed me.
Our neighborhood car dealerships which is minutes from our home. The latest vehicle, a 2018 Honda CRV was purchased at Capital Honda. Before that we bought a 2000 then a 2004 Ford Focus at Capital Ford. Both Dealerships had friendly helpful staff. 😀
Normandins is a great dealership. Love Paul and those guys up there. They will treat you like family.
Great place to buy a car if youre in South San Jose. Most dealerships are super dog friendly... Especially if they can smell youre ready to buy a car.
If you do a little research and make an appointment, you will have great success! David Bradly gave outstanding service and we are very happy with the deal we received.
Capital Hyundai...if you need a car, buy it there..service is off the charts!!! Great deals..they love to see cars and will do anything to make you happy...I am not kidding...they arecso nice it us almost unnerving!!! Lolol
They had great service they picked me up to come and get my car they were nice just like family and I got my car I love it I just have to get used to driving a newer car I never owned a newer car😎
Capitol Expressway Auto Mall is a sight to behold. I typically visit Capitol Toyota, so most of my experience is with them.Their service and parts department are extremely quick and knowledgeable about the products, and you can typically order in a part (on the off chance they dont have it) within a day or at most, two. This makes it a great place if you need that extra OEM spring loaded bolt.
Went here thinking I had a car waiting for me and nope. Finance matter once again. Im strong financially 💪 so one of them said. But thats all, they just say I am without showing it. Grrrr
Best experience at a dealership in a long time. No rushing to talk numbers and allowing adequate time behind the wheel for the test drive. Jose was a pleasure to deal with.
No pressure and nice place but asking 10k markup on the new Ioniq 5. Wow!
Honda is the best, they changed my oil and filters in no time. I will always take my Honda there.
Jon is awesome. he is the best customer service rep I have ever met. Kia should be honored to have him on their staff
Bought my car here, and continue to get major maintenece services here. Very happy with the staff and service. -- they give it to you straight, and help where they can with scheduling and advice.
I went to Subaru with an appointment and they took 8 hrs to fix a leaky strut..We even made sure it was in stock before we went...they claimed the claimer...due to Covid....Not good enough...they have been open the entire shutdown..Why are they behind..Never again
My daughter had to take her car here. I wish I could buy a car here . I got bad credit so I cant 😞
Had my car for weeks its covered under warranty they had no loaner car for me and Ive had to calm every day just to get some sort of an answer of whats going on really upset with their communication with their customers dont recommend bringing your car here
The best place t OP get a good deal in cars. Theyre very good. And very fast do filler up all the paper work
The sales people are non-commishioned. They share the profits. Prices are not negotiable. Very refreshing way to buy.
Im giving it 5 stars because LOOK AT THAT GOOD BOY WITH HIS HEAD OUT THE WINDOW! OMG
Tons of car choices!
A bit far from where I live but worth the trip. They had lots of models on stock so could compare colors and models live. Left with my car the same day.
Fast service on my carWhile I waited in the comfort of there lobby
Everyone was nice unfortunately the mechanic made me go into crisis mode for not putting enough air in my tires and I had to find somebody else to take care of the problem plus they charge way too much money for an oil change and tire rotation!!!!!
They make me buy a extra key , because they told me my Warranty was over 12.000 miles I had 12.800 but Warranty is 60.000 or 5 years it cost me $200
Clean and using proper safety precautions! Received advice I need to make informed decisions about my vehicle
Great service. Took my car in to get my tires checked. Checked out for a new car also. Erica showed me 3 cars. Liked one.
I visited the Ford dealership. They continued to text status. Other dealerships you have to continually phone them to get status. Price was competitive.
The sale was no-pressure, the salesman was willing to work with me and my hectic family, and they had the exact car they said they had for the agreed upon price. No complaints.
I called Ford for a service appointment that had one the next day when I came in for my appointment I was in and out
Capitol Honda is always have better deals compare to others, I would suggest this show room for any new car buyers for better offers.
Ridiculous wait for my finished car, if I could give zero stars I would. Spent over an hour and a half between arrival and leaving in my car, not to mention the weeks of waiting to schedule a recall repair.
I hope I never have to return to an auto dealer in my lifetime for anything other than a new vehicle. Even then, I will avoid the scam that is known as an extended warranty.
The only good dealership left is normandin dodge... The DGDG is such a scam and they bought it all. Buy a dodge at normandin or travel to gilroy to buy any other make. Avoid DGDG !!
Great service!
Capitol Honda has been doing the scheduled maintenance on my 15-year-old Accord for several years. They do consistently good work at a fair price.
Every employee weve come in contact with is pleasant and friendly. No high-pressure sales. Service department was knowledgeable.
Great service. Sales team hungry as ever. But very personable.
Pretty good service but some of these young men need to respect their elders. We do know when were being face timed instead of sincere service time.
Traffic movement is good, and the location is convenient, but getting parking and between dealerships can be a challenge.
The salesman kept pushing and pushing after I told them I was just looking since I cant go on the internet and look up vehicles without being harassed all day
Prices are all too high,to me for used trucks and theyre arent any two door type.
Toyota dealership is getting a facelift,but it was a good experience getting an oil change. Very organized!
Good service advisor and fair price on service and parts. Easy to get appointment for service.
Great place 2 bring ur car. They r very friendly and quick and thorough
Punctual service. Car was ready when said. Offer rides and have a great waiting area if you decide to stay
Ignacio was great. Very friendly, professional and kept me informed.
Theyreawesome. Better customer serivicethenredwood city Dont seee.ployeesburningout in customercar
Very convenient to have multiple dealers in one area. Conveniently located right off freeways.
Excellent service, huge selection of vehicles , if not on the lot they can find it for you
Very good they take care of business very well good service
Excellent! Bob is the best sales man there is! Everybody is so nice and kind! We had an amazing experience!
Great customer service even when busy. Capitol Toyota takes care of their customers needs and communication is on point!
Very nice waiting area. My oil change was completed in just 30 minutes.
The new Toyota dealership is really nice looking. But their labor rates are absolutely atrocious
This is professional dealership. We really liked the customer experience compared to other car dealers weve visited.
Capital GMC service department is a well oiled machine.Very professional, courteous, and efficient.
A classic auto mall with all the usual suspects. Ive been going here for years for cars for me and my family.
Best car buying experience ever. Keep up the good work!
Number of dealerships are here. I visited Kia for service and it was quick in and out and great representative
Bought a Kia soul from a hundya dealer good price no pressure. Great sales people
Horrible service 3rd time dealing with them want go back doing business with Frontier Ford now
Better to go with an appointment
My experience they wasnt in a position for Greatness...How Great is the Greatness of our Amazing Father
A GREAT PLACE. SEE ALAJHANDRO FOR AN HONEST NON JUDGEMENTAL FAITHFUL SALES REP...COULDNT HAVE BOUGHT OUT RIGHT WITHOUT HIM. HONEST PEOPLE ....
Its a Toyota car dealership. The sale person was very helpful and is looking for a van at the right price.
Friendly and competent people. In and out in one hour for scheduled maintenance 3500 miles.. Id give it a 10++
Super convenient that all these dealerships are in one place when car shopping
Not much to say picked up a car. At the Toyota dealer still remodeling. Hard to enter and leave
Very reliable and Knowledgeable business car salesmen Good deals if you know how to speak for it
They take real good care of their clients.
Didnt buy my car there. Overpriced. I drove 4 hrs to Bakersfield to buy the same car for 6grand less and 3yes meeee with lower miles
Went there for car service. Met expectations. Check-in was smooth, service time was almost as fast as promised.
Pretty wide open and has tones of seats for customers to sit and have a beverage.
Many car, truck choices in one stretch of the street. Convenient 👍
Great service get 2 cars in one month
Financial Advisors make everything more difficult, if you go there with an approved loan they try to sell you their own and will put a lot of obstacles for you to complete your purchase, unless you go with one of their banks.
Place has a wide selection good prices always get parking easy to get in and out never long
Thomas Wakayama was excellent and help us get new rotors since OEM was warping....
Bought a car there, pulled my credit reports 7 different times
Long wait even with an appointment, but at least they are open and mostly wearing masks. Added a star because it was done before noon.
Compare to Stevens Creek Subaru this dealership has 1000000 times better customers service
Love the spot the employees are awesome so is the management
Toyota cars are one of the best cars in the world .with without no doubt ,but their staff at capital express horrible terrible bad service.
Easily the best spot to purchase and service your Chevrolet.
Purchased a vehicle from Stephen Contreras, very happy! Ask for him.
Good I was at Capitol Honda having my car smog.
The sales staff was helpful and courteous. We bought a Chevy Bolt.
I and my family all bought our car there, go visit with Chu Wong , he knows so much about all cars.
Not big enough, dealer too busy for service, other Dodge dealer is worse
Great service. I got my car serviced and I worked on the wifi there.
Capitol Ford Service is terrible. Look at my updated review from a year ago about my experience today.
Excellent service! Will bring my car here again.
CarMax very good place to buy a car good service salesman was awesome
Great Service and Sales all around 5 Stars...
Best Hyundai Dealership and Service Dept I have been too
This is a high $ dealership, after spending $1,000 on brake job...my car rides the same... not driving better at all
Great selection and they seem to really try to get you a good price
Was able to get my key printed quickly and with excellent service
Wide selection of makes and models of cars, both new and used.
Clean, good customer service and fast if you want them to.
YESSS BROUGHT MY KIA/SOUL BACK FOR A RECALL AND IT WAS ALL FREE 👌🌺👍🤙THEY YREAT YOU RIGHT 🤗
Im going to buy my next car here
Service section knowledgeable on needed car repairs.
Got a new car there . very happy
Very high price, if you how to deal then youll get what you love to have.
I had a car from there and it had a problem. The car wouldnt turn on anymore. The company had closed. Now I cant fix it, I need to buy a new car again.
Nice variety of dealerships and cars
Among car dealerships, they have the best sales reps.
Good services, though the wait time is a bit long if you decide to wait around.
Polite and very helpful staff. Made my purchase pretty smooth
Went to get a oil change and a software update. Said I need to leave truck all day (No way)
Good job tanks for you help
Leave your vehicle, dont expect it done in a day.
Great Service..Very Prompt.
Mazda Dealership fantastic service
Always accommodating. Excellent customer service!!
My Fiat was given great service
Great selection of vehicles. Friendly associates.
Went in 4 inspectionInstead of doing g the job!
Excellent experience with Sales and Service at Capitol Chevrolet.
Great overall caring ,personal and timely services!!!
Have done a great job on our cars
Lots of new car makes and models.
Gave me an attractive price via email, and then told me that price was a mistake when I got there.
Over charged me due to their error. Management didnt seem to care at this location. Sending a letter to corporate Office.
Great car buying experience
Awesome personal service, no pressure satisfaction guaranteed.
Not much staff, not many cheap cars
Excellent service and a very friendly customer experience
Clean, lots of sales people, busy place
Carmax, great service.Andrew Thanks
Just a regular auto mall...dealerships are good
Lots of cars and trucks and such and people who love to help you.
The salesman was very helpful
Great sales group. Nice location.
Good place to buy a car
Great service for your Toyota.
Seems like DGDG owns all the dealerships which is ok.
Auto parts counter was fast and very helpful
Thats were my son got a new car.
No one ever came out onto the lot to assist us.
4.2 (199 comments)
Review №1
2022-08-04Horrible service. I made online appointments 6 weeks ago and came in today on time. Waiting 20 minutes to ve called to the office, then Alex told me my car need diagnose and my appoint only mention service so it is for maintenance only. He gave me 2 options either leave my car there 14 days make new appointments which is Oct 4. So I took 6 weeks to come here just to make another appointment that will come in more than another 8 weeks! They dont value customers time.I do not recommend to buy Hyundai or go to this place to be specific. They staff is rude.
Review №2
2022-03-12We had the 45,000-mile service. Jose Chavez is our service advisor and the best!
Review №3
2018-12-27Nice place that have wide variety of different car makers almost at the same place.Particularly I had an appointment with Kia service and it was good experience. They have good customer lounge to wait for a car and friendly service.Not sure about other brands but I could imagine this is good to have one place for all of you would like to compare cars when shopping for a car.
Review №4
2022-08-01Extremely expensive. They plunder you. Always negotiate the price. The quality seems fine. Not the best bang for buck.
Review №5
2022-06-29Fixed my car and got me a loaner. Just wished I could get the car wash included like the old days.
Review №6
2020-06-05Going to the Drive In was such a terrific way to go out on a date and feel normal, LOL. In an odd place and entry is a bit confusing, ,(lanes could be more clearly defined), but we didnt care about that! LOL 😂We were out, safely in our cars, 10 apart, watching TWO movies, Great sound, top down, under the stars, snacks in hand... PERFECT ♥️
Review №7
2022-07-29Closest dealer with a big lot. Great place to look at whats available.
Review №8
2021-10-23My wife took her car in to get serviced and she said the customer service agent Eddie R was very attentive, friendly and that he was very thorough in explaining everything that was going to be done to the car. She was happy with the experience!
Review №9
2021-06-27I was not satisfied with the service department. They did not do everything I requested. They fixed the recall item and did not do my 22,000 service. The rep. made lame excuses and filled my wiper fluid with water and rushed me out. They dont wash cars anymore. We have had much better service at the Capitol Mazda and the Ford Store in Morgan Hill.
Review №10
2019-11-17Found the car I was looking for and had more confidence in the purchase because I was getting it from a dealership. Zander and Randy were able to get everything done quickly for the sale, which I really appreciated.