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Phone: +1 661-451-6051
Site: https://go.woodbridgepacific.com...
Opening hours
  • Monday:10AM–5PM
  • Tuesday:10AM–5PM
  • Wednesday:10AM–5PM
  • Thursday:10AM–5PM
  • Friday:10AM–5PM
  • Saturday:10AM–5PM
  • Sunday:10AM–5PM
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4.3 (45 comments)

Review №1

2022-03-10

My husband and I were one of the first families to move into Belcourt in 2017. We loved the Mahogany model and quickly started the process to purchase. As with any new construction there were many decisions, questions and planning to be made. Charlene Oliver was always there to quickly answer our many questions and assist with the complex song and dance of building a new home. Charlene has always been professional, timely and available when needed. Many times I would have a burning question I needed an answer to. The timing might be after hours but Charlene would still response. I read something earlier regarding someone feeling race played a role in looking at a property. This is a very sensitive subject. My husband and I are a mixed couple and I have never felt any form of discrimination by Charlene or any other person involved in this process.Three years after living in our Mahogany home we decided to down size but wanted to stay in Belcourt. We then purchased our Tamarind home. Charlene was there to assist in the purchase and closing of both homes. She made the transition smooth and helped on both ends.Belcourt continues to be a place I’m happy to call home.

Review №2

2022-03-13

I have lived here in Belcourt for four years and am so proud to call this my home. From the first time I viewed the models I was given a warm welcome by the sales woman Charlene who took the time to go over all the details of the homes and what was included with each model. Don’t get it twisted if you see her in the office on her phone you better believe she is handling customer concerns like she’s handled many of mine, and that she is ensuring that your buying experience is absolutely smooth. I can remember calling her during my lunch to ask her about the colors used in the model and you better believe she had the answer for me right away.

Review №3

2022-03-31

I have to say that the Agent that representsMahogany at Belcourt Charlene is amazing! Not only did she accommodate my clients and myself by allowing us to tour the model homes without an appointment, she took time to answer questions that my clients had and was very professional about it. Thank you Charlene, I appreciate you and your time in explaining the new construction process to my clients!

Review №4

2022-03-05

My family went to look at the Mahogany houses earlier this week. The houses are nice but the agent that works there is just not very personable. I believe is her name is Charlemagne. My daughter waited to talk to her and she just sat in the office on her phone watching videos and talking loudly on speaker about purchasing a car. Not professional and poor customer service. We really are interested in living in this area after relocating for my job. The other office you need a appointment in order to go see the models. The people at the other office hold very firm to the appointments so beware if you are trying to do walk ups. When this area is finished with the shopping it will be very nice though. They just need to hire better agents and have actual people other than temps working so us customers can get questions answered.

Review №5

2022-01-31

The front end of the home buying process was relatively care free. However, upon final inspection we had found about a dozen issues with our home that werent up to par. They identified the issues with us on first walk through then let us know theyd be fixed before we close. come closing day only a few were fixed. Then we were told within 30 days of move in all would be fixed. Fast forward 6 months later we still have issues that have yet to be addressed. There is a lack of follow through and communication on the builders end. After asking our sales representative Charlene to put us in contact with her superior or someone who could help get our issues resolved she refused. She then tried to tell us our issues with our AC / heating that hasnt worked in 3 weeks (58 degrees inside house) was due to a part and that they cant do anything without the part. After speaking to the AC company they advised nothing in the 5 visits to our house had anything noted about a part being needed. I love our houses aesthetics but in terms of the quality of parts used, service, overall communication from Woodbridge Pacific I would rank this a very poor experience. If youre shopping for a home in the Bakersfield area I can not say I would recommend Woodbridge pacific after our experience. There are plenty of other new housing developments in town I would go to in retrospect.

Review №6

2022-03-11

We bought our New Home in Belcourt Collection. We met with Charlene and had the best time and help with her! She helped us so much! There is more than you ever know what goes into buying a new home! The lot, the model, everything! And Charlene was there every step of the way! The best!Charlene is very knowledgeable and thoughtful. Ron and I would definitely steer any of our friends to Charlene if they wanted in This area!We have moved in and have had problems with the builder. They are “ slowly “ being worked on, but, this in no way has anything to do with Charlene. Charlene has been there for us all the way. Our Champion, so to speak.Thank you very much!Belcourt could not run without you!

Review №7

2022-03-14

Belcourt at Seven Oaks is a beautiful community and we are happy to be a part of it. Charleneour sales agent was amazing to work with. She was always helpful and kind to us through out the entire process. Even after moving into our home Charlene has been there when we had questions or needed assistance. She truly made the entire home buying experience wonderful.

Review №8

2022-03-19

My wife and I spent over a year looking for a home to settle down after our move from Florida. We looked at various communities throughout Bakersfield, of course as a young couple we didnt want to over extend our reach. We considered many factors before we made the decision to go with Woodbridge at Belcourt. I cannot speak to anyone elses experience, but for my family and I the difference was the service we received. Our agent Charlene at the Mahogany sales center provided us with exemplary service, she made time to show us, her potential residents every property available at the time to consider our buying power and facilitated the best purchase for my family. Charlene took time to educate us about the process of new construction here at Belcourt, kept us apprised of every issue that could delay our closing and she helped us navigate the uncertain waters of buying new construction. Our agent made time to see us after our big move, to the extent she kept in touch well after a 12 month period, to see if we were happy with our decision three years ago.FACTS: we would not be here if Charlene was not an amazing agent, who had gone above and beyond for our family. Anyone reading this before going to the sales center tell Charlene The Garçons sent ya. Regardless of who you are, your background or ethnicity, the staff at the Mahogany sales center will receive you with the respect you deserve.

Review №9

2021-12-14

If they would allow negative stars I would. I literally created a google account and will create other review accounts to tell everyone my experience with these people. Every time I come here with my family the main agent is never around. I constantly have to deal with temps who know nothing and make 0 decisions. Why would you not hire more people to help out!!!! We use temps at my business to do busy work. Makes no sense. My wife recently had a run in with the main agent lady. When I tried calling her she doesnt return calls or anything. My wife who is of Caribbean heritage was discriminated against over a white customer. She stood around the office waiting to ask some questions and the woman left with another customer and never returned. Just bad overall customer experience with this office. If we could afford the other homes from the other office we would. Those ladies in there were extremely nice and helpful.

Review №10

2019-07-12

Very good experience if you want in reasonable price a good and modern living house belcourt will be the best option. In Bakersfield if you compare old home with the new home you always like new one . No doubt about it that the old home had good character well kept landscape but we didn’t know inside that everything is outdated if you want to upgrade that will be so stressful, I think best homes in Bakersfield in seven Oaks area. Everything is updated and good thing is you have both options gated and nongated. Both style are outstanding. Love belcourt and the management