Beach Cities Management in Long Beach
Categories
Location on the map
Long Beach, Los Angeles County, California, US
From the business
Health and safety
in: 2:00 PM - 10:00 PM
out: 12:00 PM
No pets
No parties
Smoking allowed
Additional rules
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COVID-19-related guidelines apply
Fire alarm
Carbon monoxide alarm
Security cameras
Safety rules
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Cancellation is free up to 5 days before
After 5 days, cancellation costs a 5% Fee
You can't cancel an ongoing event
Additional terms
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We got you covered
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Security cameras
Security patrols
Security alarms
Daily cleaning
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Daily cleaning personel
Cleaning tools
We take care of you
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24/24 concierge lodge
Direct phone liaison
Fire detection
Private entry
Swimming pool
Baby carriage
King size bed
Bathtub
Wi-Fi
Workspace
Television
Minibar
Air conditionning
Room service
Additional details
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DO NOT USE THESE PEOPLE! They have in no way held up their end of the contract to back our tenant lease agreement. We do not allow dogs, the tenants have dogs with no repercussion. The tenant is responsible for certain repairs if they damage something and they have charged Us for every repair.They operate in full breach of contract. DO NOT USE THESE PEOPLE!
Beach Cities Management is highly professional, very prompt in their response to any questions we had and a great pleasure to deal with all around. They had the services we needed such as Renters Insurance as well as a vendor to professionally mount our TV. We are completely satisfied with this Management Company in every way!
My mom and I have Been renting through beach cities we’ve always had good experience. We have relied on Kristal for our maintenance requests and for help when our portal wasn’t working and for general questions, recently we accidentally locked ourselves out and Kristal was quick to come help us. Beach cities is a very great rental company and we will gladly continue to recommend them. Thank you all of beach cities management.
Beach Cities Management is a remarkable rental company and I would highly recommend them for anyone seeking an apartment in Southern California. I first rented with Beach Cities Management in 2017. Anyone who has tried to find rental units in Los Angeles and Orange County is likely aware of how stressful the process is. However, Viviana at Beach Cities Management was incredibly communicative, and worked with my partner and I to make sure that we could find a rental unit and move in as seamlessly as possible. Viviana was incredibly responsive to any maintenance need or concern we had through the duration time in the unit, and during the move out process, she worked with us to make sure that everything was taken care of.The only reason that I left the unit was due to a move out of Southern California. Fast forward two years, I had to plan a move back the Los Angeles area. Because I had such a positive experience renting with Beach Cities (and particularly working with Viviana), I reached out to Beach Cities to ask about available rentals. Viviana not only remembered me, but responded immediately and worked with me to find an available unit within my budget and projected move date. I am now moving back in to a Beach Cities rental unit, and the process to attain housing has again been seamless and stress free.Overall, I have not had such a positive relationship with a rental agency throughout the entire decade that I have been renting. With Beach Cities, you are a valued tenant, not just another person writing a monthly rent check. Moreover, working one on one with Viviana throughout both of these moves/rentals to ensure that my rental units are settled and stable makes the entire moving/rental process as stress free as possible. I highly recommend this agency and its phenomenal team – they really go above and beyond to take care of their renters.
I was able to view a showing on a rental in Long Beach via zoom. When I got to the property I was easily able to connect with Pat. It was a beautiful property and All my questions were answered. She was very insightful and I didn’t feel rushed at all! I also like how she follows up via email and responds quickly! I was very happy with the experience and look forward to working with them in the future
My property manager, Viviana Palafox, is everything I didn’t know I needed in a property manager. She is incredibly responsive and reliable. When she says she’s going to do something, you can be confident she will handle it efficiently and effectively. Its an amazing feeling as a property owner to not have to think about follow up because you know she will take care of it or contact you if anything else comes up. She is flexible and adaptable, working often in different time zones and countries, the communication remains strong. Viviana is friendly but direct, providing clear recommendations and an obvious knowledge of the industry. Her natural ability to logically develop a strategy and project plans combined with her strong interpersonal skills makes her a huge asset as a property manager. I have nothing but positive thing to say about Beach Cities Management, Viviana, Leslie and the team.
I cant say enough about the quality and professionalism of Beach Cities Management. Their response to maintenance issues is lightning-fast. If their excellent handymen cant fix it, Beach Cities contacts top-quality repair services. Everyone in the office is excellent at what they do and very easy to communicate with. We feel very safe and secure in our home knowing that all problems will be swiftly and safely dealt with. Do not hesitate to lease from Beach Cities. You will not be sorry.
I am very satisfied with the service provided by Beach Cities Management company! They have not only been very professional, attentive and helpful, but kind too. Viviana is wonderful to work with, as are all the other staff members who I have encountered during my initial view of the property, my lease signing, move-in and any other needs since then. I highly recommend this service to property owners looking to keep good long-term tenants, and if you end up with Beach Cities as a tenant, like me, you are in good hands!-DJ L
I’ve had great experiences as a tenant with BCM’s team. Leslie has been absolutely amazing. She’s professional, transparent, super responsive and great communication. All issues reported are dealt with promptly and the handyman team are fast and professional too. Highly recommended if you’re looking for a good management co.
If you are looking for a quality company to rent from beach cities management is your go to. Jackie was very helpful and understanding to my specific situation. I had a few minor setbacks that had nothing to do with the company but they were patient in the process. Jackie was thorough and made sure that I understood the whole of the process. Moving can be very stressful and beach cities made it a little less stressful. Jackie went over and beyond. Thank you beach cities management.
Beach Cities Management was great. Especially, Solumae. Solumae went out of her way to show me 50 Glendora. The showing kept getting cancelled but she took the time to show me. Finding a place is so stressful but she video called me and helped me through the process. Even though the place got rented out before they could review my application, i would highly recommend them. Thanks!
I cant say it enough, Beach Cities has been an amazing company to work with. This is my husband and my first rental property, and we wanted to find a company that not only value their landlords, but also their tenants. They have been extraordinary with answering all our questions, they respond quickly, and have an amazing attitude. Thank you so much for everything, and I look forward to adding more properties to our portfolio with you guys :)
Beach Cities Management is awesome! I rented an apartment from them for 3 years and had a wonderful experience. Maintenance requests and rent can be handled conveniently through the tenant portal at their website. Maintenance requests are addressed the same or next day by friendly, professional handymen. The property was always well-maintained -- clean, safe, attractive. When I moved, my security deposit was refunded in a fair and timely manner. If you are looking for honest, professional, and friendly management, start here.
Beach Cities is amazing! They are very professional and are great at what they do. Also, they are very responsive and have awesome communication. I would highly recommend them if you’re in the market to rent or lease a property. Leslie is an absolute dream and suggest contacting her if you want the best Property Manager out there!
Ana is the main person I’ve been working with for the showing and move in inspection. Ana is AWESOME! She’s timely, friendly, explains everything well, and has made this experience great! Thank you Ana!UPDATE to Previous Review:I don’t know how to add another review so I updated this one. Last night I experienced the first time of putting in a maintenance request. The outlets to my fridge and stove were not working. I put this request in through the easy to use tenant portal, at 7pm (after their offices are closed) I received a prompt response within the hour that they would send someone in the morning!!! I was so happy! Ricardo called me right at 9am and came straight over within 5 minutes of him calling. He was professional and super kind. He fixed my issue with my outlets within minutes!I’m so thankful for how attentive Beach Cities Management is with their tenants needs! Thank you again for everything!
We are VERY PLEASED with Beach Cities Management, THEY ARE GREAT! When we made the decision move to New York from the Los Angeles we decided we would keep our home and rent it out. Though moving so far away, how would we keep tabs on our property? We looked into several property management companies and interviewed three. Not only was Beach Cities the most economical for a property owner, they offered the most services! After Co-Owner, Dustin Edwards looked at our property he sat down at our dining room table with us and told us all about his company and what they would do for us, he also shared his experience, and answered any questions we had. He was so straight forward and approachable. We were really impressed at his knowledge of real estate law and owner liability as well. Their background check for prospective tenants is also quite comprehensive. We were sold.Beach Cities has managed our property for almost three years, now. I just had another great interaction with our property manager yesterday. Being 3000 miles away, it would be hard to get a feeling for what it going on with the house, but, Vivianas communication is so solid and clear, she has made it easy. She is easy to reach and is quick to respond to questions regarding our property. She has also made communication between us and the tenants, and connecting the tenants and a contractor easy and efficient. And she is super friendly to boot!Thank you Beach Cities for giving us peace of mind!
I am really happy with my Beach Cities Management experience. Leaving my property in their hands gives me a lot of peace of mind, especially as an out of state owner. My main contact Viviana is very helpful and always courteous in our correspondence. I would 100% recommend this companys services.
Beach cities has been one of the best property management companies that we have worked with. We leased a property for 2 1/2 years and during the when stay, we always had prompt and polite maintenance responses. The office staff was always polite and professional. In addition they know how to talk to people. Thank you Beach Cities, for making our experience a good one!
We recently leased a condo with Beach Cities, their online system made the process simple and streamlined. From the online appointment for viewing the condo through to the application and payment was simple easy process done from home.Krystal the property co ordinator was very helpful on the day we received the keys and went over everything we needed to know. We had an issue with the roof leaking shortly after we moved in, and again it was an easy process to report this on their online system. It was dealt with quickly and the contractor responded to have the issue dealt with. I would recommend Beach Cities if you are looking to lease or as a property management group.
Ive been working with Beach cities for over four years and Jackie has made the experience very pleasurable. She works hard to ensure every concern or issue is addressed promptly and with a very friendly attitude. She shows she is caring, and I think is a great value to Beach Cities. Overall Beach cities Management is a good management company that listens to its tenants.
I am a property owner and BCM has managed some of my properties for over 5 years, maybe longer, I cant recall. Ive had Viviana as my property coordinator for most of that time and its a pleasure to work with her! She does an incredible job of communicating whats happening at my properties, always responds in a timely manner to my messages, is absolutely willing to take on any challenge (there have been some big ones!) and above all she cares about the tenants and my property. Vivianas level of detail and follow up system is top notch. She never lets anything slip through the cracks or get forgotten about. Even the tenants rave about how reliable she is. I am happy to have her leading the charge to make sure my properties are managed well. Thank you Viv!
I just completed my second lease as a property owner with Beach Cities and they have met everyone of my expectations. Viviana has been prompt, professional, detail-oriented in managing my property. Even during the pandemic, I have received excellent service and feel that my property is secure with Beach Cities.
I am very pleased with Beach Cities Management. I’ve lived at one of their Long Beach properties for almost two years and have had no problems. The manager for my building, Krystal, does a wonderful job. She handles maintenance requests in a timely, professional manner and makes sure the property is always looking its best. You shouldn’t have to worry about the place where you live, and thanks to Beach Cities Management, I don’t have to. It is a pleasure renting from them.
We have dealt with management companies in the past and Beach Cities is the first that we trust and feel confident in. Dustin provided an honest and level-headed view of managing our house and gave us many resources to get it ready to rent. Leslie has been an amazing property coordinator, always thinking ahead and having time to speak with us and answer any questions we have. We are grateful to the entire Beach Cities Management team.
Jackie was the nicest and coolest tour guide I have had in a while.... covid :-/ with that said I was stoked to have her help me with my tour of the apartment. It seemed she had the ability to answer a question before I could even ask it :-) unfortunately I was unable to get the apartment because another client before me was approved. Jackie was quick to let me know the situation, and provide me options for other listing. Well above what could have been asked. I 100% recommend them
Weve been living in our place for a year now and since our initial move in, things have gone really well with Beach Cities. The online portal allows you to pay and make maintenance requests quickly and easily. My contact with Viviana has always been positive and the maintenance people that have come out to our place have always been extremely professional and helpful. I would recommend working with this management company when looking for a rental property.
Beach cities is absolutely amazing!! Viviana and her team have completely turned around two of my apartment buildings in Long Beach. She is incredibly professional, timely, responsible and a great communicator. I would highly recommend using Viviana and her team if you need your property managed in Long Beach!
Beach Cities and the entire team specially Leslie, Cindy, and the maintenance crew have made our experience renting quite easy, stress free and amazing. Thank you for always being so accommodating and very helpful to our needs. I have made several reports on the online Portal and each and everytime, Ive received quick response from Cindy and right away, issues are taken care of. Thank you Beach Cities for always taking care of us.
I’ve used Beach Cities Management for almost 7 years and found them to be top notch. Specifically, property coordinator, Vivianna Palafox, has been the consummate professional. She is extremely responsive with her emails/phone calls and all of my tenants have received prompt and reliable service.
Beach Cities is the most responsive and kindest management company Ive ever worked with. Everyone there is proactive and really looking out for the best interest of both tenants and owners. I am really grateful to have found them, considering how rare it is to have a pleasant experience with leasing. 5 stars for sure!
Beach Cities are my property management company and I love what they do. When there is any issue with my apartment (which isnt often) they are there quickly with someone to fix the problem. They also trust you to be a good tenant. You wont find them visiting you without cause or dictating how you live in your space. Its been a great relationship. Highly recommended.
When my mother moved out of her home recently, we knew we wanted to rent it but didnt know the first thing about how to go about doing it. We read about Beach Cities Management on line and were impressed by what they offer to owners who are getting ready to rent their property. We have been very happy with the professionalism and thoroughness Beach Cities Management has provided for us as a first time landlord. I would highly recommend them!
We had a house we wanted to rent out and needed a property management company. After interviewing 3 of them, Beach Cities Management was the right choice. After we chose to hire them, they have exceeded our expectations! They took care of coordinating a handyman to make some minor repairs we were in need of as well as a great cleaning company to come in after we moved out. They had the property photographed and advertised the day after it was ready and we received our first rent check within two weeks from there!! Its been just over 18 months and things are still going great. I would recommend this company to my closest friends and family and know they were in good hands. Thanks for everything Beach Cities Management!!
Beach Cities Management’s website is easy to navigate. The web page allows you to book a tour and submit your application. Due to COVID-19 they have gone virtual. I was able to view the video walk through of the unit prior to my appointment and it depicts the unit perfectly. My tour was with Jackie and even through FaceTime she was able to walk me through the unit and explain the property in and out. She was very friendly and informative. Would highly recommend them.
Beach Cities Management is the best! I have rented an apartment at one of their Long Beach properties for over two years now, and I love it. In all that time, not one single problem. Management is both friendly and professional. Clean, safe, well-maintained building. Highly responsive to tenant needs. I definitely recommend renting from Beach Cities.
Weve been working with Viviana and Beach Cities Management for several years and have nothing but the best things to say about them. Viviana is responsive and caring...she handles all of our requests with great attention and care. We are very grateful to be working with Vivana and shes got a great company shes working for.
I just wanted Thank Beach Cities Management for there service and maintenance. I ve been with them for a couple of years now. They are a Great Management they listen and respond to your needs. I also very pleased Ricky performance. I can call him with any problem Im having and he responds quickly to solve it. He is also very easy to to talk to. Thank You Ricky. And Thank You Beach Cities Management.
We were very happy to work with Dustin and his crew at Beach Cities on a recent real estate purchase. They were patient, very knowledgeable and a key partner throughout this process. I would thoroughly recommend them for real estate purchases as well as property management.
I have a rental in Long Beach being managed by beach cities. I am very happy with Viviana and Dustin.They are always positive encouraging, specially Viviana. My property went through floods. I think God has send them to me to help me. I would so lost without their professionalism and experience.🙏 😇 Viviana and Dustin, thank you Beach cities. I recommend them to everyone. Glad we have company like this help renters and landlords. Sara
My family has been renting through beach cities management a little over a year now and whenever we have questions or need help with anything kristal is always easy to get ahold of and always quick and happy to help. Thank you so much kristal for making renting a positive experience
So I live over 100 miles from the properties that beach Cities manages for me. I looked in yelp and google before I settled with beach Cities management. I’m sure glad I did. My tenants even prefer having a manager vs. having the property owner be their point of contact. The property management company handles everything for me and everything for the tenant. I’m kept in the loop of what is important and not hassled by the little things like a leaking faucet or late payments. I’m sooo glad I chose Beach Cities Management for my 3 units in Long Beach. I’d definitely recommend them.
My husband and I have bought our first investment property and went to Beach Cities Management for their services. We were quite impress on how they really took over handling everything right from the start and we did not have to pay all these extra fees, like some other places would charge, to get our property marketed and to show. We truly love the staff, they are very friendly and quick to get back to us with any questions or concerns we have. We would highly recommend Beach Cities Management to anybody who owns rental property!
I was a previous tenant, I had questions regarding my lease and Solumae (not sure what her last name is) helped me out a lot and answered all my questions thoroughly and taking my name off the lease. I recommend any future tenants to contact Solumae with any problems they have.it was a pleasure being a renter at beach cities management.
I am giving two stars just because the owner competently handled my affairs otherwise I would give even less. I was living overseas and had my property managed by beach cities. The property manager that attended to my property has been quite negligent. Here is why I had to be on top of everything:1.When I moved back into my condo I asked her to let me know well in advance if tenant moves out earlier… she did not and now I had to pay for my accommodation and had a loss in rent on top of that.2.She notified me about an upcoming bill for pest control where I had to remind her that it has been done only a couple of months ago. It still had warranty, if I would not have reminded her I would have an additional cost of $200.3.She missed to pay my property tax even I was reminding her with constant calls (from overseas!) and e-mails. Tax property became delinquent!Be careful and attentive depending on your agent!
Beach Cities has provided me with the best home I could ever imagine. The space is incredible and the price is right! Jackie and staff is always so helpful with text notifications to always insure I am in the loop on requests. I like that we have gardeners, pest control, and great appliances. I’m so thankful for finding these guys. Their prices are so fair and their listings are the cutest lil homes you’ll ever see. Thank you beach cities! My roommates and I are overjoyed being here and hope to stay for several more years to come!
I am a tenant at Beach Cities Management. I have spent over a decade renting in various areas of San Fernando Valley and Long Beach. I can say without a doubt that Beach Cities are the most responsive property management group I have ever rented from. Their customer service is outstanding and they solve any apartment issues immediately. Worth renting from them.
BCM has been a tremendous help this last year. I don’t live in the area, and I needed to help my sister and mom with their rental.Everyone has been helpful, specially Mary. They are very knowledgeable.Mary has been amazing to work with. She help me find some great tenants; and she also had to deal with existing ones that weren’t the easiest to deal with.Their vendors have been great. Very reasonable pricing, and quality work.
I love the fact that they are very tech. savvy. I was able to book my appointment online and received a text reminder to confirm my appointment. Jackie was the showing agent and she texted me with instructions on how the tour will be conducted the morning of my appointment. Jackie was very informative and the unit was the cleanest I’ve seen.
Beach Cities Property Management exceeds our expectations of professionalism. They are a wonderful company to manage your property in every way. I do and will continue to recommend them because they are a trustworthy and reliable company that provides a necessary service to homeowners who chose to rent out their properties. Rest assured, Beach Cities will take care of managing your rental in all capacities...
I rent from Beach Cities Management and they a great company that leads with fairness and efficiency. I can easily pay my rent online and also submit maintenance requests online when ever I have an issue with the house. The handyman are honest and considerate. I highly recommend this company to anyone who is looking for a new rental to call home or to any owner seeking full-service property management services.
This company has properities listed as coming soon or available but are already rented. If you use this company you need to talk to them first as they are not upfront on the website. I applied for two properties, paid all of the application fees, and never heard anything. When I called, they had both been rented prior to my application and money spent. I hate companies that take advantage.
Weve been looking for weeks around Long Beach and LA for a place to live and came across a beach cities property. The response from the staff especially Krystal, Viviana, and Araceli has been stellar. They have been very responsive, accommodating and overall excellent in what can be a stressful experience!
BCM has taken really good care of my property in LB! Any issues they respond to right away. They are very reliable and I can count on them with whatever I need or the tenant’s needs. If you are looking for a property manager to manage your property, I highly recommend them!
Working with Viviana at BCM was a pleasure. She was always responsive and on top of everything when I needed her help. It also helps that BCM had one of the lowest commissions of the property management companies I found. Unfortunately, I had recently sold my place so I had to stop using them but even the cancellation process went smoothly. Im sure BCM has many qualified property managers but I really liked working with Viviana and will go back to them again when I need their services.
Things were going ok (probably 3/4 stars overall) until the Covid-19 situation happened. Management has been almost completely unresponsive and unreliable. Rent relief has not been easy to get from the company and there has been a tremendously glacial pace getting the paperwork in order. The unit is fine, but things have been patched up in a hurry, and I still find things that need fixing/remodeling. The price of the unit is the biggest sell as well as the area.
This is my first time renting a house, and I was initially concerned about having things repaired. I could not have been more wrong in thinking that.The folks at the office are very responsive, friendly and knowledgeable.The maintenance staff is superb. They respond quickly, do quick, thorough, and clean work.I couldn’t be happier with Beach Cities.
Not the best so far...To be honest the management company does not know the property well. They originally told us we had to pay and set up gas which would be fine but when we called the city of Long Beach to set it up they said we didnt have gas.. the management company told us again we did when we dont even have gas in the entire building. The maintenance people have not been sent out fast enough. It has been three weeks that we have lived here and we told them that are air conditioning was not working properly. They still have not yet set up an appointment with the home owners association in our building. Instead they have sent people here twice that we have had to turn away because they can not get roof acces without the home owners approval first. On top of it all, our property manager does not handle all the work. We have two different people trying to fix things and the communication in terrible. I would not recommend....
Beach Cities Management is a highly professional property management organization that I am pleased to be working with. I have rented my last two properties with them. The staff and leadership are fair, helpful, efficient, and safety conscious. Thank you Beach Cities!
We rented a house through Beach Cities in May. Leslie, Cindy and Jackie were friendly, professional and a pleasure to work with. We recently had a problem with the glass sliding door coming off track; used their tenant portal to request service and their crew was out quickly to repair it. Thank you Beach Cities.
Had a showing at an apartment I found through Zillow and unfortunately the unit came without parking which was a deal breaker. Kristal was knowledgeable on other properties that were available and even informed me that there were more properties on the website to check out. Thank you Kristal for being able to answer all my questions and help me on the apartment hunt.
Im a good renter. I pay rent on time, I dont make too much fuss. This management company let their owner show up to my home unannounced, never did any repairs properly and let the owner just have her random flunkies do everything (didnt have a working kitchen sink for the last 8 months of the lease), AND ended up keeping $1000 of my deposit!! The carpet was in bad shape when I moved in but I made the mistake of thinking they were aware. They even stopped payment on the deposit remainder check for what I did get back costing me even more money. And who charges for a dead plant and torn screens? I could go on. Highly suggest to not do business with them.TL:DR Bad management and terrible owners, will keep most of your deposit when possible. Take lots of pictures when moving in if you must rent from them.
This place is the WORST! There are plenty of rental agencies that service Long Beach and my recommendation is going anywhere else! First off it takes forever for maintenance to show up. Managers/owners show up constantly to inspect your place. When you finally get fed up and move up they will over charge you for repairs and deduct it from your deposit. Check the receipts if youre a current tenant renting for Beach Cities. If you ask any questions about receipts they will give you a negative review for your next rental. Lastly the manager is a total joke, has no clue whats going on, and is condescending when ever you have a question. FIND HOUSING ELSEWHERE!
I live several hundred miles from my property so I needed a property manger who would be responsive to me, my property and tenants. I researched many property management companies in So. Cal and feel very fortunate to have found BCM. They have been professional from the get-go in responding to my questions, and being proactive with me when needed.5 Stars for this group of professionals.
BCM keeps us from needing to worry too much about running our property. Viviana is on top of things trying her best to address any issues that come up. I appreciate that Viviana and BCM send regular updates to let us know any major issues or changes that happen within the property. Viviana is also very good at responding to emails which is a great reliable trait!
I came across Beach Cities Management through Zillow while searching for an apartment. They have a verity of places in many different locations from LA to Long Beach. Their website is very easy to use and they have full pictures with detailed information on every property they have available for lease.
I have a rental property managed by them. Their accounting department charged me $180 fee without notice last month. When asked, they said they made a mistake giving me $180 in 2016. The problem is that I don’t keep any receipt or statement older than three years. I also checked with my bank. Unfortunately the bank doesn’t provide transaction history back to 2016 either.Dear owner: thank you so much for offering me $180 refund credit. You earned my 5 star review!
Ive been renting from Beach Cities for over 3 years I have nothing but good things to sayfrom the professionalism of the office staff tothe prompt response from the maintenance staff. If your looking to rent where all your needs will be met promptly and courteously Beach Cities is the place to go.
Had a decent experience with this company. Only problem I had was a constant plumbing issue. First time blamed for the issue. But after the issue problem kept occuring...sounds like a bad or old pipping. Also I think their were random rodents underneath the floors and eventually bugs were appearing leaving me and my daughter red bites on us overnight. Seems like they have a yearly inspection of your place to make sure everything is ok seemed more like they were seeing how you kept your place maintain to see if they had to raise your rent or not..which usually they did
I recently went to one of their showings and met with Ana. I got to the showing 15 minutes late but Ana was there. She was very professional and knew all the answers to my questions. I found another apartment but I was impressed by how professional and courteous she was.
Paid $120$ to fill out an application to rent, excellent credit and income, never heard anything after 4-5 days. Called Tuesday mid-morning, was told somebody would get back to me by the end of the day which they never did. Today is Wednesday evening and still never heard anything. Pretty nonexistent customer service, and overall a poor experience. I would hope someone goes above and beyond to fix this.
We were very pleased with the quick response that was accomplished at the time of our last maintenance request. As with all of our maint. requeststhe problem was diagnosed and serviced within a short period of time.with confiednce and positive attitudes from the serviceing technicians. We are very satisfied with the operations of Beach Cities Management.
Very Misleading Company. Dustin has been insulting and degrading to my wife and I. I have been renting with this company for less than 4 months. There have been so many discrepancies between what they promise and what they actually provide that I am only left with believing they are deceitful or incompetent. Either way- Not the best company to deal with. There are plenty others to look at first.When we first wanted to rent, we asked if they could put a lockbox on the house advertised so we could see the place. They did and we loved it. When we went to sign the lease. they said rent was actually several hundred dollars more a month and the place I wanted was actually the back house. I asked them why the lockbox was placed on the front house and why the picture shows the front house and they told us we must have been confused. Strike 1.We decided to walk and not rent the place. They called us back shortly and said they would honor the price advertised. I was happy about that but I did wonder how often they pull this game in hopes to squeeze more rent out of tenants. They also told us all utilities are included. The day we moved in we realized gas was not on. Turns out they also changed their mind about that. If we had known about this prior to moving in we could have ordered gas. But because we were told all utilities included we did not schedule an appointment to turn on gas. That meant me, my wife, and my two small children spent the next two weeks living without heat or hot water while we waited for our gas appointment. Strike 2.For a while - they did offer a coupon on yelp. The deal was that I could buy a $200 voucher with Beach Cities Management for only $100. Guess what happens when I try to redeem the coupon? Dustin says the coupon was not meant for me. He comes up with excuse after excuse why he cant honor the coupon- he tells me his is a small business, he says the money would have to come out of his own pocket, he says have you ever seen anyone have a deal like this, he tries to guilt trip me, and insults me in effort to not honor the coupon. Never does he man up and take responsibility. Strike 3 and they are out. Find another company.Dustin- if you are reading this and wish to apologize for the way you spoke to my wife and also honor the deal you made with me, then I will delete this review. I already deleted a review on Strikes 1 and 2 after he called me to complain about how this would hurt his business. But dont go guilt tripping my wife and try to convince her why we shouldnt use the coupon we bought and paid for. Dont blame me for all of the problems around this. Take responsibility and apologize.
Pretty terrible company with only the bottom line In mind. They have listed numerous properties on sites such as Trulia and Hot Pad, which are either rented or unavailable. I made an appointment to view one of the apartments, after finding out that another apartment I was interested was not actually available and had a horrible experience. I was instructed to call the day of to confirm my 4oclock viewing, which I did, and was sternly instructed to not be late. At 3 pm ,after rushing out of work early to make it on time and battling 405 traffic, I get a call informing me theyre canceling my viewing because they had enough online applicants and they dont need to show anyone the property. I explained my predicament to the girl over the phone and was met with sorry. Needless to say I wont be renting from them ever and will encourage anyone I speak with who is interested in renting a property to look elsewhere.
Recently on July 25th, I Went to View a unit with Ana one of the employees for this company we went to view 728 Cherry ave, I am extremely disappointed. The women was rude! Very nonchalant attitude not only was she rude but when we went inside of the unit, it was more than 10 dead roaches on the floor and she did not even acknowledge them. That is extremely disappointing AND disgusting!!!
Ive been renting with Beach Cities for a while now and they are a good company. I like how easy it is to get someone on the phone and how quickly they handle any problems I tell them. Leslie is super nice and always very professional. She helped me with my application and also made the move-in process very stress-free, which is hard to do when youre in the middle of moving from one place to another. Thank you.
Ive been renting from beach city for 8months now and they are so nice anytime i have repairs that i fixed they respond fast and get the problem resolved fast , they did not ask me to review them ,but they have been so kind to me that i thought id give a review and they always have the best units i couldnt be in a more safe and well kept unit ,if your looking for a good company to rent through i give them 5stars
I rent a house with beach cities management and I Am So Satisfied I live so comfortable and so peaceful if I have a complaint or if I have anything to be repaired in the house I call and right away they send somebody to repair what needs to be fixed they are very polite and respectful and thats what I like about
Beach Cities Management has always been great and easy to work with. I can always count on them. For example, I got locked out and Kristal was able to let me back into my place ASAP. She was extremely friendly and made sure to let me know her ETA. Honestly, I’ve never had a better experience with any other property management than with beach cities management. Workers like Kristal at beach cities management really make the difference.
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4.4 (152 comments)
Review №1
2022-03-20Viviana is the best to work with. She is kind and genuinely cares for the renter as a person! We have had nothing but good to say about beach cities management. We completed everything with ease, from the application process to the viewing of the apartment. We were informed of our application status promptly and we’re able to move in in a timely manner. Since we first started renting from them in 2018, we have had great experiences. We had some issues with a property (not beach cities themselves) but Viviana kept us informed and was always in contact with us regarding the issue. This has been the best property management company I have ever rented from.
Review №2
2022-03-16Beach Cities Management has really impressed me. Their responsiveness is amazing. Their staff is very knowledgeable and super friendly. I had the privilege to interact with Jackie and she was able to answer all my questions and breakdown the companies requirements. I appreciate the time she took to walk me through the process.
Review №3
2022-03-17Beach Cities Management has the best, most efficient staff I have ever worked with. Sandra, Jackie, and Leslie all respond pretty much immediately whenever I message them with a question, concern, or maintenance request whether its via email or through the tenant portal. I first contacted the company about 6 months ago when I inquired about a rental and to this day, all of my encounters with them have been nothing but outstanding, professional, and respectful. I wish everyone I encountered and worked with was as pleasant and professional as this team.When I have a maintenance request, I submit it through their tenant portal, which I can also access through an app on my phone, and I am updated every step of the way from confirmation that they received the request, scheduling the contractor, their contact information, and completion of the request. There is a small monthly for the tenant portal but it is worth every penny.All of the different types of contractors that have come to my home are professional and some of them have even shown up within hours of submitting a maintenance request but always within the timeframe I give for my availability.Thank you for being so pleasant and easy to work with!
Review №4
2022-06-23Beach cities was definitely a pleasure doing business with .They are quick work quickly through the process as long as you have your paperwork in order. Krystal was the one who did the showing for the house. She was full of excitement and we can genuinely feel how happy she was for us. Thank you Krystal for making us feel welcome not only to our new home but to California as well!
Review №5
2022-04-13Beach Cities Management represented a neighbors unit. There was an issue regarding some damage to my unit due to a balcony problem. The team, headed by Jackie E., efficiently organized inspection by a vendor, who then provided a thorough estimate of repairs to their unit contributing to my damage, with detailed process of remediation, AND, then submitted the before and after photos. All communication was performed timely and in a professional manner to keep me posted on the progress. This type of service deserves high praise. Special thanks to another team member, Dustin, who contributed. The phone calls, text messages, and emails were all handled very efficiently. Thank you, Larry K
Review №6
2022-04-24Great company to work with! During a tough time for renting, Kristal and beach cities was here for us. They allowed us to keep our application on file and continued to let us know about upcoming properties. Right before panic mode set in, Kristal reached out about a home coming available before posting that we qualified for. She helped us get in for a viewing quickly, paperwork, and move in! Thank you Kristal and Beach Cities Team!
Review №7
2022-03-16I have been under this property management for a few years! Mary Mosley was representing my Landlord and each encounter I had with her was helpful and respectful.My needs were met and my voice was heard if a concern arised and I really truly appreciate how she represented BEACH CITIES MANAGMENT.I would definitely recommend them.
Review №8
2022-07-25Renting in Long Beach is pretty nerve wracking and there are plenty of landlords/property managers that put themselves over their tenants. I rented with Beach Cities for about 4 years in 2 different properties and I can’t say enough good things. Great communication (EDIT: see note below), well maintained properties, and nice people. The move out process was also smooth - I just received my security deposit letter and everything is fair and well documented. If I move back to Long Beach, I’ll definitely rent with Beach Cities again.EDIT: Knocking off two stars due to issues contacting property coordinators. Beach Cities has an office but their employees work remotely. This leads to severe delays in communication since I can’t go into the office to speak to someone. I’m trying to resolve a two year long issue with my first rental agreement and sadly it’s an uphill battle.
Review №9
2022-03-01We rented our home from BCM for about 7 years, and just closed escrow to purchase it today! Our main point of contact for the entirety of our lease has been Viviana, and she has been a dream to work with. Her and the entire team is lightning fast in responding to questions or issues, is friendly, professional, caring and takes initiative to ensure their tenants are happy and the home is well maintained. The owner/broker (Dustin) was also super communicative and helped make the purchasing process seamless and stress-free. If you are a homeowner looking for services like theirs, or are hunting for a new place to live, you wont regret working with BCM!
Review №10
2022-03-28I saw a listing and requested to view the property it took over several days before any dates were available to set. Then, I received another email to schedule for a date, and my husband & I went to view the condo (while the new agent Pat Magno was on zoom). I asked various questions about the condo, such as were there many applications in place, and she says she couldnt answer that!Adding, she wasnt familiar with the property because she had never been to the place nor was able to answer what parking spot numbers went with condo. ( A man lived in the building, let us know while we viewing the parking structure), just as well. I had to let Pat know its in the photos and of the description.Moreover, I was asked to give a review of the agent Pat and asked my interest in the property in several emails afterward.I submitted my applications the next day! Then, a day later, I received an email and several text messages from BeachCities that the property had already been rented/unavailable & taken down from their listing!Its already difficult searching for a place not already rented but listed on site available now! Prior to submitting an application and/or management companies trying to take your application fees!Its nice to know an owner over this company is an LBCC former student/ alumni as myself and Mother of Tong International 😀