Ayres Hotel & Spa Mission Viejo in Mission Viejo
in: 2:00 PM - 10:00 PM
out: 12:00 PM
No pets
No parties
Smoking allowed
Additional rules
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COVID-19-related guidelines apply
Fire alarm
Carbon monoxide alarm
Security cameras
Safety rules
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Cancellation is free up to 5 days before
After 5 days, cancellation costs a 5% Fee
You can't cancel an ongoing event
Additional terms
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We got you covered
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Security cameras
Security patrols
Security alarms
Daily cleaning
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Daily cleaning personel
Cleaning tools
We take care of you
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24/24 concierge lodge
Direct phone liaison
Fire detection
Private entry
Swimming pool
Baby carriage
King size bed
Bathtub
Wi-Fi
Workspace
Television
Minibar
Air conditionning
Room service
Additional details
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Good value. Clean and decent amenties. Service was good, although they require a mandatory 125 hold charged to a debit card as deposit. In the past ive always remember having a temp authoritation through a CREDIT CARD as thats what i am usually asked to use as opposed to cat card. Also? Why the prediscount? Why the allegations and assumptions?
The hotel is beautiful and in a good location. Check in was very easy and the service was pleasant. The breakfast was the average continental breakfast you can get at any hotel. My only complain was the beds. They were comfortable but the sheets felt and smelled like they haven’t been changed or wash properly. I checked for underneath the mattress and everything looked fine. Just woke up everyday with new bites that could have been mosquitos around my body. I had to cover my pillow with one of my shirts. The room was clean overall other than that. Might stay next year again but will bring my own sheets and pillows.
Lovely hotel & grounds. The only area for improvement since the hotel doesn’t offer a place for lunch would have been for the front desk staff to be more knowledgeable about potential lunch spots nearby. We were sent off in a general direction and eventually found a Sprouts that offered “to go” sandwiches which is what we’d originally inquired about. A simple list of nearby offerings would have made this much easier.
Great hotel! We loved the room and the bathrooms were nice too. Loved that it had a all refrigerator and microwave in the room. You just need to bring some plates and silverware if the restaurant is closed. We bought a bunch of food from the restaurant too. Everything was good except rhe Mac n cheese. It was very weird tasting. I had two of my friends try it that love Mac n cheese and they were not fans either.
So Cal Edison had day long power outage. 3 of us work at home and needed electricity and internet. Sought a day use room and called Ayres. They were willing to provide a room to help us get through the day at a reasonable rate. Kudos to Chandler who was manager on duty to make it happen.
Lots of changes at Ayres sunce Covid. Actually stayed at Ayres Suites which is across parking lot from Ayres Hotel &Spa. We ate dinner & breakfast at Hotel this time as Suites dining room is closed for a long time. Much prefer eating breakfast at Suites location. Handicap room leaves much to be desired. Not every person with disability is in a wheelchair. ADA room only has King bed and twin fold out bed. Went to bed late 1st nite & fold out bed had no sheets on it. Desk brought some up when I called- they were Queen/King size and I had to put them on myself. I imagine they are very understaffed like other places right now but wish my stay had been more relaxing.Hotel was full..Lots of live-in tenants.too many had huge dogs which made me uncomfortable. They were on leashes but didnt care to run into them all the time in the hall and in elevators. Room was quiet and a/c worked well on extra warm November weekend 2021.
I was issued keys to a room that wasnt made up from the previous night use.I was then issued keys to another room which had no bed spread and the pillows were piled in the corner. Also a bag of trash outside in walkway.Seems like your housekeeping is not very thorough.
Lousy soap, rough on skin. Shampoo conditioner 2 in 1?? Do they even make that anymore? When I looked at the toiletries I thought I was in a motel 6. Bed sheets, rough. Pillows too soft, no option for a hard pillow. Blah coffee, breakfast was like camp food. Bad coffee.. Not sure why I didnt stay at the Marriott up the street, but wont make the same mistake again.
Very nice place at a good price. They have snacks, beer, soda, water etc. Readily available. Full bar and grill with great food. Open air courtyard with plenty of seating and a fireplace. Outdoor pool, hot tub and sauna. This place is located right in the mountains so anywhere you look you have spectacular views. Only 30 ish minutes to laguna beach. This place really has it all.
Descent hotel for the price. My room could have used a little updating but was clean. One strike is that the bar is not open all day. That was a little annoying if you like a cocktail by the pool. Not sure if limited hours are due to COVID or if this is normal operations. The complimentary breakfast was very subpar. Lastly, the gentleman who checked me in (cant recall his name) was not very friendly. I tried unsuccessfully to get him to crack a tiny smile.
The food tasted ok but I did like waiting and waiting in line to get some. Poor food selection and general Communication problems, There were no pancakes waffles or apples oatmeal choice of fresh fruit eggs sunny side up or over easy, no cookies, no poptarts, no coke, baked potatoes, no french fries, bowl of cherries, no ice cream, cold cereal, Milk, fresh baked muffins, corn bread, sweet bread, cinimon raisin bread, , no cake, fresh water, no free mints and no dessert.
Its was very clean and excellent customer service. Location is great. Unfortunately breakfast was different from other times that I have stayed there, cause of cov 19. Even though it wasnt a buffet it was still good. Would definitely stay there again. 3rd time staying there
This was our second time staying here. The first time left such a positive impression that I didn’t look elsewhere for a place to stay the second time. The hotel is clean, inviting, super friendly and the service is wonderful. Love the high quality and upscale design of the hotel and greatly enjoyed the relaxing environment.
Quick and easy check-in/check out. Friendly staff. Good restaurant and outdoor (enclosed by hotel) courtyard with nice atmosphere. Would definitely stay at this hotel again!The fridge didnt work upon arrival, but the staff switched it out within 10 minutes of calling the front desk. Great free breakfast with excellent staff!
Excellent location, and rooms are very clean. Your staff are very friendly. I cannot say much about the kitchen staff. She was marvellous and she did her work with a smile on her face. She did not show any form of disgust or rudeness. The front desk staff were exceptionally good and friendly.Thanks for your hospitality.. I will recommend your hotel to all my friends and family.
We had a very nice 2 night stay at your hotel. It was lovely. Clean and fresh! The linens were excellent, the room was roomy and our check in was easy. The people were friendly too!!! Breakfast and the bar service was great as well. We wish the bar service had later hours :)
Stayed the weekend for a friends wedding in the area. Got a great deal since it was a part of a group rate which I was able to call in a reserve easily. Everything from check-in to check-out was easy and everybody in-between were amazingly friendly.The rooms were nice and clean, spacious, and comfortable. Loved the breakfast with the hot food and large eating area.Everyone we encountered were so friendly and helpful. The front desk staff had the best attitudes Ive every came across while at a hotel. Not the fake scripted kind of happy. They seemed genuinely wanting to make sure we had a great stay. And we did.
We had an amazing stay. The rooms were clean and spacious. By far the best hotel for its price that we have stayed in. The breakfast was delicious, and the eggs were real!! I appreciated the variety of items and beverages. Upon checking in, we were greeted by a smiling face and a positive and upbeat attitude. Will look into staying here again the next time we are in the area.
This hotel really over delivers on quality for the price. The rooms are very spacious. The sunsets from the pool/spa area are amazing. The free breakfast was great, and there is an on-site bar/restaurant. We also enjoyed the exercise room, and its nice to have an on-site spa available. This is our second stay here, and we look forward to our next one.
Really impressed with this hotel. Good location and very friendly staff. Rachel, the manager, was wonderful...made sure my disabled husband had an appropriate room. Very quiet room, great bed! Delicious breakfast with made to order omelets and much more! Convenient location just off the 241 and fast to north or south county!
Great hotel in a nice neighborhood. Our room was very clean and comfortable. We enjoyed the free hot breakfast each morning. We had one minor problem with the room--the bathroom fan did not work. Other than that, we had a great stay. I would recommend this hotel to anyone staying in Orange County.
My stay at the Ayres Hotel & Spa was very nice. The hotel and grounds are very clean and the courtyard with the fire pit was very nice to sit around and relax. The breakfast was very good with a lot of choices. I only stayed for a short time so I cant comment on the spa and restaurant but I would definitely consider choosing this hotel again on any future travel.
This has been the best hotel experience all around we have ever had! The staff was professional and prompt with requests, clean and tasty breakfast and the room was comfortable and rooomy. My two daughters constantly told me this was their favorite hotel (we travel a lot and always try new places when we do) however I already told my husband this would be our go to hotel from not on when we are in orange county😁
The room was very nice and comfortable. There was a lovely courtyard to sit outside and relax. Check-in process was a little difficult and the front staff wasnt always very knowledgeable. I stayed there to attend a conference for work. The hotel was very nice overall.
We enjoyed our stay. The room was very nice. clean, comfortable really liked the sitting area in our room. We needed to be on the ground floor because I use a walker and electric scooter, we were set for the 3rd floor I asked on arrival if we could have a room on the first floor and was set up on first floor. Breakfast was very good. The lady sorry I dont reminder her name but she was very very nice to us. Yes we have booked our stay for a week in June. This is where we will be staying from no on.
Very pleasant surprise! The facilities are adequate, the courtyard is great and the rooms are well kept, clean, and comfortable. The best part of this facility is the quality of the service you receive everywhere. The staff is attentive, responsive, helpful, friendly and knowledgable. Great vibe all around!
Based on 2 stays in May and July 2016 I would say this hotel is excellent value for money. The rooms are big and clean. It is one of the better breakfast included in the price in the US I have experienced. The best part of it all is however the staff, their friendliness and how quick a matter is addressed, should there be one. I will be back again.
We enjoyed our stay at your hotel. The room was very spacious and nice. The hotel employees were very friendly. The breakfast area (layout) was a little bit awkward for the food buffet but we enjoyed the variety. I think the only negative comment I would say is that the firepit was turned off at 10pm and it would have been nice to have it on until 11pm.
Great place to stay! We were there for a wedding and the shuttles were incredible helpful. We also used the courtyard for a brunch the next day! The hotel was very accommodating and the rooms were great! Our room had a pull out sofa sleeper and vanity area in addition to the bedroom area and huge bathroom! Loved it!
This is my favorite place to stay! Everything is always clean! Only 1 exception this last time. We turned on the room ac/fan at night and got dust mites blowing onto the bed as we slept and starting biting us. Very itchy and uncomfortable all night. There was no room service since we only stayed 2 nights so did not have the chance to tell housekeeping. If we pay for a room even for 1 night we should be able to get room service. Shout out to the front desk guy Chandler always courteous. Great breakfast keeps family fed and wanting to come back. Dinner was way too expensive and not great, just so-so. No water bottles and no menu in room. Overall good stay! My family loves this hotel! Thank you!
Thank you for a wonderful stay at the Ayres Hotel! The staff at the hotel was always gracious, friendly, and helpful! My room and every area of the hotel was comfortable and shiny. We enjoyed using the garden courtyard with our family and friends. I heartily recommend this hotel for a fabulous stay. It is a great place!!
Never stayed at the Ayres Hotel and suites. The room was really nice and clean. The appliances in the suite were very new and clean. The morning breakfast was really great and they staff even makes eggs any style for you if you wish. Really enjoyed the grounds as well with the pool and hot tub.
Wonderful hotel! My room was so quiet - little noise inside or from the outside. Loved the patio! Check-in and checkout were a breeze - with concise and informative explanations. The breakfast tasty and a good variety. Love the fresh bagels and wonderful watermelon. Relaxing views. THANK YOU!
Slept really well, bed is great and room is quiet even while traffic is near. The restaurant is also very well and has many choices at breakfast (great you could bake your own waffles, delicious!). Had 3 diners which were also great. The staff is friendly and helpful, I had a great stay.
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4.4 (199 comments)
Review №1
2022-02-12Absolutely perfect! Nice updated decor throughout. Common areas all smell pleasant. The room was large and smelled fresh and clean, didn’t have that usual “hotel odor”. Free Wifi actually worked, was fast and didnt disconnect every few minutes! Bathroom was very clean spacious, and updated with granite and tile. Bed was comfortable enough.The restaurant serves actual hot breakfast like ham/eggs, sausage, potatoes, bacon, and it was actually good food too! At night the bar was nice great drinks fantastic bartender. They make all food from scratch there.Nobody pushes the mask thing on you AS IT SHOULD BE. Everyone was friendly and just perfect! I have searched for the best place to stay while working in Orange and this is IT. I love it! 30 min drive is worth it to stay away from the city in a lovely forested small town.
Review №2
2022-05-03Nice and quiet. Front staff was great. Room was spacious and clean. The breakfast in the morning was delicious, but they ran out of bacon on two mornings (Sturday and Sunday).When we arrived, there are two Ayres hotels at the same spot (I didnt know that) and we started at the wrong one. However, the system was really good because the Front Desk had our reservation and helped us find the right place. They also showed us) the public restroom to use before we went to the other hotel (we couldnt wait, it was a long drive). I truly appreciated that!
Review №3
2022-06-19My 3 friends and I genuinely enjoyed our stay here. Awesome amenities, delicious complimentary breakfast (the best breakfast at a hotel I’ve ever had), and a very clean room. The pillows were not very comfortable and there was an odd smell both in the lobby and in the room itself. There was no trash can in the restroom which is inconsiderate of menstruation. There was also a lack of dairy alternatives. All in all, a pretty great stay :)
Review №4
2022-05-17Staff was pleasant. Rooms were fantastic. Great view of Oso lake. The property is beautiful. Lovely courtyard. They have their own bar and restaurant but other food and shopping is a short drive away. I would stay here again for sure.
Review №5
2022-02-18Great place. We had a King suite..though sparse it was very comfortable Bed was amazing. Room was very clean. We watched superbowl in the bar. The food was really much better than expected. I highly recommend the MSc n cheese. The staff was amazing especially Lauren at the front desk.
Review №6
2022-03-10A good stay at the hotel, in a quiet part of Mission Viejo. The check in was swift with a friendly front desk person.The signature suite was a very good size, a comfy bed with coffee making facility in the room and a fridge freezer, a well equipped clean room which was good..A good variety at breakfast served between 6am and 9am Monday to Friday.Would recommend this place..
Review №7
2022-05-01We were staying here for a room block for a wedding we were going to in Rancho Las Lomas. It was delightful! We called earlier in the week to ask for early check in, they just let us know they couldn’t guarantee an early check in but would do there best. When we arrived Friday we were able to get an early check in. Overall the staff was super pleasant and helped us with whatever questions we had. Our room was great! Loved our spacious room. Thanks for having us!
Review №8
2022-04-14We booked a block of rooms for our wedding party and wedding guests and had the best time! The rooms were spacious & clean, the outdoor courtyard was lovely for an evening gathering and morning breakfast & the bar was the hotspot of the weekend.We would absolutely stay at the Aryes again
Review №9
2022-05-24We did not like the selection and the quality of the breakfast, and the gym was too small to use. Also, most of the equipment (bike, treadmill, etc) was broken.The staff was friendly, and responsive. Definitely an older hotel that was not worth the price.
Review №10
2022-04-21We loved our stay here. The staff was amazing. Say hi to Makayla, and MacKenzie, two superstars that serve at the resturant / pub. We will definitely stay here again.