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Phone: +1 661-397-2860
Site: https://www.avis.com/en/location...
Opening hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:9AM–12PM
  • Sunday:Closed
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3.3 (141 comments)

Review №1

2022-07-19

I rented a brand new equinox. I picked the car up on a Saturday morning came back to the house to put stuff into it and found vomit on the backseat… The lady I spoke with did not seem to know what customer service is supposed to be. I feel that it’s right that if they can charge you their outrageous amount for cleaning the car if you bring it back dirty I thought I should be able to charge them for renting me one with vomit on the backseat. I will never use Avis again. Oh also got a charge for a day I didn’t use.

Review №2

2022-08-05

I always have a great experience whenever I need to rent a car. It’s always so quick and easy to pick up and drop off the car.

Review №3

2022-08-05

I booked my car a month in advance and when I got there, they didnt have the class of the car that I booked and wanted me to travel across town to the airport and try to rebook there even though I told them the price would be higher trying to book the same day. I got charged for a convertible class but did not get that class. They didnt even have a full size until a man came and dropped one off while I was there. They did a rush job on cleaning it. There were stains on the front and back seat and oil stains on the floors. The service was even worse. I am a preferred member and rent with Avis very often, usually from the Sahara location in Vegas and I am always satisfied from that one but this is my 2nd time renting from Bakersfield and both times I have had an issue. I will not rent from this location again. Once I returned the car, I seen multiple cars in the class that I had originally booked for. I am very upset about this booking

Review №4

2022-08-15

Easy drop off pick up. Hours worked perfectly. Able to pick up in one city drop off in another. Not a problem

Review №5

2022-08-20

Great customer service, nice car rental and fair price. Will rent again!

Review №6

2022-03-28

I put in a reservation for a car over a month ago, paid and everything, but when I went to pick it up, I suddenly needed a credit card. Website that I made reservation on never mentioned needing one.

Review №7

2022-05-05

Very friendly staff -Jonathan Bakersfield. Crazy fast service - Carlos Los Angeles. Excellent upgrade. Easy drop off :) Fair Price$$

Review №8

2022-05-10

Car was glued together, upon checking for damage, I couldn’t tell, hours of driving and the bumper was falling apart, angry costumer service at this location, car needed oil change and the guy says it’s okay, it’s still good.

Review №9

2021-07-21

WARNING!!!!! 1 star is only because I couldnt leave a NO star. I rented a one day car rental and returned my car to Avis 4208 Wible Road Bakersfield on June 24 2021 in clean condition with a full tank of gas. Attendant would not come outside to check out the car. He asked if it had a full tank of gas,I said yes, he told me to leave the keys in it and I was good to go. My bill for the 1 day rental was supposed to be $160.26 and my credit card was charged $459.57. I called and spoke with the manager who said the car was full of dog hair which it was not and they charged me $250.00 cleaning fee. I asked him to email me a receipt of the charges and any photos he has to show the car full of dog hair. He then put me on terminal hold and then the phone hung up on me. This rental location is charging fraudulent charges to customer credit cards. I am disputing this with my CC company.

Review №10

2021-08-19

Had an emergency come up needed to rent a vehicle asap. Excited that Avis told us over the phone that they had an SUV on the lot and we could come down and get set. Well, we get there as fast as we can and they try to get us into a van. We showed up for an SUV that we were told was there.Not sure what their goal of customer service is right now. This doesnt help build confidence for the customers. They could have just said no sorry we dont have a vehicle matching what you are requesting, perhaps we can help you with (fill in the blank) and we wouldnt have wasted our time or their time. I was a bit disappointed they dont seem to know a difference between a van and an SUV.

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