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Very good for the price. Rooms were very clean and I enjoyed the unique decor.
Clean, convenient location. Comfortable king room, retro style even the mini fridge. More a motel than a hotel. Quick check in. Close to Starbucks, grocery, liquor stores, their stores, Pasadena City College, Rose Bowl, downtown Pasadena, freeway. No pool and the pillows were disappointing. Lots of hot water in the shower but low water pressure.
Positive: Surprisingly ok Negative: Non Smoker Older folks will have to hike up steep outside stairs with their luggage and no help. Service is not their style. All smoking rooms are down stairs.
My boyfriend and I loved staying here! The bed was really comfy, the overall 50s type vibe was immaculate, and theres plenty of places nearby to visit. The L.A. Metro rail line is also nearby so that brings a lot more options for sightseeing to those who dont have other forms of transportation.*edit* One very minor drawback is that we couldnt plug in our game console to the TV since it was essentially bolted to the wall. I understand completely why this was done, but it wouldve made this place that much more perfect if the HDMI ports on the TV were accessible
Great place to stay. Service, parking, and location is very good.
This place is a hidden gem. The retro decor is fabulous! It is very clear! Not to mention it was very peaceful. I will definitely chose this hotel again for my the future trips to L.A.
Positive: cleanliness and location Negative: the parking policy they charge for parking
This place hasnt yet recovered from the bad reviews, but theyre trying. The rooms are super cool. Mostly the same decor, the booming perk I tell all my friends is that it has a jacuzzi! The place is pretty clean and the price is awesome for the fact that its literally on Colorado. Give it a try!
Positive: It was clean. The bed was comfortable enough. There was parking at night. The fridge and microwave were great too.
The building is an old style motel, there were many cars parked late at night giving it a sketchy feeling, but dont be afraid. The place is as quiet as an hotel can be and the room was very nice. Spacious, very clean, comfy bed. Once inside, you dont remember whats outside. The bathroom was very good. Clean and large shower. Front desk personnel was very courteous and nice.The main thought that crossed my mind when I arrived is that all photographs I had seen omitted the motel style parking area. I understand the intention to avoid a view that may put off potential customers, but the omission borders with misrepresentation. Besides that, the experience was good.
Very clean and cute hotel/motel style! All the furniture is kind of new ( you can see that they remodeled all).Friendly stuff.20 minutes away from LA. Great location ( didn’t see any homeless around!)I will definitely go back there if i need!Great hotel!!!!!!
Astro is definitely a Motel but its a dope 1 at that. The Romantic suite was really nice, the ambiance was very red lights district. Tub was nice and spacious, shower had perfect pressure. A/C could of been a bit cooler. TV would go in and out. But maybe that was the ghost 👻 in the room.
The worst customer service I’ve ever experienced in my life!!! Do yourself a favor and walk away! I had booked two nights (mind you I’m eight month pregnant) my flight was delayed, when I showed up to get my room she said I was too late, even though the place was empty, I paid 230.00 in advance, I didn’t even care about the money, I just needed a safe place! She didn’t even offer me a solution, like…I’m sorry, give us a minute, or come back…nope! She just through me out! I’ve NEVER BEEN TREATED SO BADLY IN ALL MY LIFE. So inhuman, cold hearted and uncalled for!!!! Funny thing is; I usually stay at the Constance, where they treat you like gold..that’s what I get for trying to save a lil money, oh and the area is bad! Please DO NOT SUPPORT THESE PEOPLE, theyre awful 😢 😢 . I will be contacting the BETTER BUSINESS BUREAU!!!! Live and learn
Positive: The jacuzzi tub was amazing. Negative: Deposit fees
Stayed here for 2 nights. my boyfriend and I had a really nice stay. The pillows were a little high, but other than that everything was clean, well kept and looked nice. It seems like they recently remodeled it. There wasnt a vending machine but we were told that they were ordering one. The people running the hotel are very friendly. Would definitely consider coming back
Awesome!! This was a last minute booking for us and we were extremely pleased! We found ourselves wishing we had discovered it much sooner. The room was exceptionally clean. The fixtures and amenities were all very cool and modern. Check in was a breeze. The clerk was very friendly and helpful. Comfy, cozy, clean, and affordable! It also seems like it is in a safe area. This is now, easily, one of my favorite hotels in the L.A. area.The only downside could possibly be the parking.... however, they offer a front desk valet in case there is a lack of spaces.
Their place is AWESOME!! The room my friend is in if beautiful. Ive been wanting to stay there for a while now. Just have not been able to.
The room are nice. Not all the rooms have large tubs but the decor is what I expected. I would stay there again. They have two pod chairs in the lobby which are fun. The location is a bit hard to get to since its on a street with a median. The parking lot is tiny but they are willing to get your car valeted if the parking lot is full.
Nice room, funky and boutique-like. Thats the only positive thing I have to say. My stay was noisey from both traffic and thin walls between rooms. Horrid service overall.The front desk manager was a COMPLETE CREEP who kept coming into my room unannounced. Twice while I was in the shower, he called my room from outside the door, after two rings -- NOT enough time to get out of the shower and get to the phone, let alone get dressed -- he opened my locked door and walked into my room!!! I basically screamed both times and he backed out of the door, but he was rude and unprofessional, to say the least.Ladies, stay away if youre travelling alone; its not worth the risk.
Love love this place. The owner and staff are very friendly. The manager even helped with my suitcases one late night. Rooms have been decorated beautifully. The outside doesnt look like much but the rooms are comfy, clean, and beautiful. I would definitely stay here again over and over.
My wife and I stayed there a few weeks ago and we really enjoyed our stay. The hotel receptionist was very friendly, the rooms were clean and the bed was comfortable. The area where the hotel is located was quiet. I would definitely stay there again.
Location was pretty good for what we were interested in seeing. But the very first day we walked in, the room smelled absolutely terrible. We ended up buying air fresheners and set them out around the room and bathroom. The design was fun and contemporary but that doesnt outweigh the fact that we found a roach as soon as we opened a cabinet to the fridge. The blanket and comforter appeared to be stained (the blanket stain could possibly be a bleach stain) but it just doesnt make you feel comfortable. We have no intention of staying here the next time we are out in Pasadena.
The staff was very accommodating and helpful, the retro rooms are super cute and fully stocked with towels, the usual toiletries, hair dryer, etc. The wardrobe closet has multiple drawers for storage, there is an iron/board, fridge/micro/coffee makers, in addition to space to hang a whole suitcase. All the basics and more. We planned to move hotels partway through our stay and decided to extend it at Astro due to location, accessibility to freeways and the staffs attention to our needs. Totally great stay.
Nice clean rooms and friendly front desk staff. Like the colors and design. Cool lobby that lights up at night. Next time will try the jacuzzi suite. Super original space, very well remodeled. Also super fair price.I will definitely stay here again.
Cute little remodeled route 66 motel. Renovated about a year ago a night at Astro will likely cost you less than $100,which is pretty good in Pasadena. This hotel is the nicest of a cluster of run down east Pasadena Route 66 motels. What theyve done is cute, but they cant change the bones of this classic Motel. That said, the sheets are clean it smells fine and the decor is fun with a slight Disney feel to it. But to be sure, if you stay here youll deal with road noise from Colorado Boulevard and the freeway, Plus being in the neighborhood of older less well-maintained motels brings a down scale air to your stay. Recommended for the budget-conscious, but not for light sleepers the road noise woke me up every hour on the hour it seemed.
Lovely little hotel. Newly remodeled. Very cool aesthetic. Room was very clean and comfortable, located close to fwy, shopping, and eateries.Would recommend to friends and will be staying here again 😊
Price/quality value is a 10/10! The beds are lovely. This is one of the cleanest hotels we have been during our road trip trough the west of the USA. It’s in one of the better places around LA. AC was turned on so we entered a room with a comfy temperature of 70. No breakfast unfortunately so thats why it will get 4 stars.
Was lucky to find the place while most other locations were booked up for the weekend. I dont know others passed up on this location. Rooms were great, decor was modern but *cheap. The front counter man was awesome too, because the parking was getting tight he offered me during my stay to call him ahead of time and he will have the car valet for free, in case there was no regular parking available. The night life were we going to be at was close by so getting to and from here with lift was quick and inexpensive. If Im in the area again will definitely be staying here again.
Astro Pasadena is a great upscale motel. The exterior is plain but the interior is modern and looks great. Fixtures are sturdy, the bed is comfortable and clean, plus there is a large modern TV. Noise levels are low and the front desk is helpful (and has cool instagrammable chairs). A fantastic value at under $100!
Ok for the night. Dingy carpet and throw pillows, big clump of hair in the shower, felt like a concrete box and though the fact that the TV was more like 40 inches and this didnt diminish our stay, they make a big deal about having 55 inch TVs and the false advertising was irritating when considered with everything else. They also dont offer breakfast which is a pretty standard amenity. The bed was comfortable enough though and they have free parking.
Outside has a classic 50s motel. Inside is a really nice clean modern look, beds are very comfy and the 2 person shower and 2 person jacuzzi is amazing. Overall loved it will go again. ❤️
This is not the most luxurious hotel, but it was adfordable, clean, and the spa suite tub and shower were awesome. Just be aware that the interiors are really dark, so its a bit of a shock after being out in the Pasadena sun!
I really want to give this place five stars because it was a really cool, well decorated hotel, but there were a few things that really put us off during our stay (3 nights).The first was that when we arrived (after giving 24 hours notice and an approximate arrival time) our A.C. hadnt been turned on, so the room was about 90 degrees for the first night and next day. The only unit is in the corner of the room and cools off a square foot at a time. The manager brought us a fan after we asked if anything could be done.The second was that as we were unpacking a COCKROACH the size of a MOUSE scurried out from under/behind the bed. The manager seemed clueless as to what to do and mumbled and apology. I asked for bug spray and he brought up Raid, which we sprayed EVERYWHERE. The only other cockroach we saw during our stay was a squished one outside the door to the room next to ours on the welcome mat. This one was also pretty big. Not sure if they have an infestation or what.I have mixed feelings about this hotel because while all our issues were addressed, they were things that couldve been prevented. I should also note that our room seemed like it was cleaned when the last occupant left, and then never touched for however long after it was until we arrived. Im assuming this is how the roach went unnoticed and why our A.C. was neglected. Again, I just feel like these things were preventable.I tried to see if there was anything the manager could do with our rate because of our trouble and he didnt even let me finish my sentence before denying any sort of refund. Not worth 150$ a night.Again, take this and the other reviews with a grain of salt and make your own decision on whether or not to stay here.
It was a great location and very clean and comfortable room. my little daughter and I very much enjoyed our stay. we loved the crisp astro decor. and the gentleman at the check in was super helpful and helped us get to a room that suited us better.
Looks recently renovated. It’s well lit and clean! The theme is nicely executed. Thoughtful details like USB chargers built into the (plentiful) outlets. Air conditioners work!
A pasdena treat. This place was a just as much as a surprise in person as it was online. You kw pics dont always tell the true story until you show up disappointed. Not the case this time. Booked the jacuzzi room. Everything was exactly what the pics indicated. Nice clean room with a touch of elegance. Glass shower was on point and so was the jacuzzi. Frig was ice cold, hidden microwave will smoke your leftovers if you aint cateful lol. Rug was clean and no odors or filth whatsoever can be seen. Bed was comfy and firm. 50 screen tv approx which we were able to get a few hrs of tv time in. Small table 3 chairs , night stands. Hair dryer. Ironing board are all available. There are only a few parking spaces so if your out all night you might have to park elsewhere. There is soda machine on the premises. You will have drive to get food or see who delivers in the area.This place has about 4 jacuzzi rooms which he said were bigger then the one i had. There is blue lighting in the room to add to that romantic wknd. The area is crine free but always stay alert at night regardless. The entire area as a whole is quite. No unwanted activity around at all. Hwy 210 runs parallel with Colorado blvd. You can exit at madre st exit or san gabriel depending on your travel route. Great spot with quick access to everything. LA, Long beach, Santa Monica, Anaheim, Glendale etc etc are minutes away and if your not familiar with the area just map it out in advance. Plenty of hwy to get you where you wanna go fast.😉
Clean, renovated, with a cool art deco style. Walk in shower is clean and awesome, love the cabinets and drawers with the hidden microwave and mini fridge biggest perk is the 60 Samsung Smart tv with Direct TV, I definitely recommend this place for a quiet getaway.
Very fast check in, very friendly, informative front desk. As someone that stays in and rates hotels on a regular basis Ill say this hotel matches or even surpassed the luxor in Vegas and considering thats a major hotel/casino in the heart of the biggest tourist city in the United States that is saying alot. Love the decor and the luxurious feel of this hotel. Ill definitely come back if Im in the area again and would recommend this hotel to all of my friends.
The hotel is located on a very quiet area, the rooms are very colorful, modernized, up to date, and clean!! Loved my stay and the pricing was very reasonable. Also, the customer service was awesome! I Would definitely stay here again soon!
Favorite place to stay in while in Pasadena. Great rooms, spacious, clean, safe. Welcoming & friendly staff. Parking can be a hassle if you have two cars but they work with you.
The room was nice a clean and everything was new inside. Cant beat the price. Fast access to the freeway. I would stay here again forsure. Parking is tight but not bad.
It was cute. They put some thought into the remodel. It was quite and fairly clean. The parking lot is small and was over crowded but they try real hard to accommodate you with that. I would totally stay here again.
I will NEVER stay at this motel and I do NOT recommend this place to anyone!!!Don’t be fooled by the nice pictures, this place is just a cheap motel and it’s nothing like the pictures they put on the website.The management of this cheap motel is extremely rude and unprofessional. I made a reservation 2 weeks prior to my checking date and the night before my checking date I called to ask what time is the checking time and Patel (the manger) said 3 pm, I told him on your website the check in time is 12pm and check out time is 11 am. He started shouting and yelling at me and he said I’m going to cancel your reservation. This is not a way to do business in The Unites States!!!So if you don’t want to waste your money and ruin your vacation, Do Not Go to this Motel. You can find much better places for the same or better price!!!
Asked for late check out and man at front desk quotes $30 for 1pm check out. Later, while settling the bill he says hes charging me an extra $40 at check out because it was a few minutes after 1. I say thats not fair and he keeps threatening to charge me $140 for an extra day which I refuse to pay. Had to ask several times for a.receipt he literally ignored me. Feeling ripped off, I asked my boyfriend to call and ask what a room would cost would cost that night and Jeff at front desk quoted him $80! I call Jeff and ask him why a room cost $60 dollars more for me and HE HANGS UP ON ME! Im pretty sure he broke some laws here ( ie discrimination, price gauging, & charging over the rack rate). Greedy 2star motel that thinks they are a 4 star bc of some ugly egg chairs in the lobby that look like theyd break If you sat on them. Eww dont stay here, Jeff is unethical. unprofessional, and apparently biased towards women...
Please dont get fooled by good ratings. There are shady people living here. There was some shouting and serious fights between a woman and some guys from 1 am to 3 am. There was no security or management to handle the case. The location is also in the middle of some car dealers. Not a nice area.
My brother stays here when hes low on money. Its an older motel that has not been updated. However, it is clean, with no roaches, and very reasonably priced. Also, the location is good.
Decent hotel. Clean and modern looking. Comfortable beds and nice TV. Thought the bathroom could have used more hooks and bars. Otherwise, a solid choice and good value for the area.
Great and cute hotel in this area Pasadena and price also reasonable so we will definitely coming back. No complaints about our stay everything works very well so great.
Well first off this is not a bad little hotel its well priced and honestly it was nice and clean. I went and got the jacuzzi room which was real nice they turned a run down motel into something nice I love the crazy red colors gives the room a retro kind of look.
The outside may look ugly but the inside is really cool!! I actually forgot my purse there an they called me right away. When I went to pick it up nothing was missing. Great service. Ill be coming back for another night again.
Simple & easy check in. I was very pleased with my room, it was larger than expected and the bed was super comfy! Ill definitely be back for that jacuzzi room ;)
The Jetsons motif mixed with the Asian and 70s Mork and Mindy flavor just makes this place A Sweet experience. The staff is nice and the housekeepers are friendly and really clean the rooms. Great Idea whomever dreamed this place up , it needs to be a franchise. More personality here than ducky 8, joke tell 6 with roaches and bed bugs mixed with poor customer service. This place could put the out of business in the right situations of competitive prices and planning. Good job.
Astro Pasadena Hotel is a recently renovated hotel, the room was comfortable and clean. Our room had a 55 television, a microwave, a mini fridge, a hairdryer, air conditioner, an iron and iron board, everything we need to stay during our journey in Los Angeles.I assign four stars just because isnt really a hotel but most likely a motel, it hasnt any type of restaurant or place for breakfast and it hasnt laundry service or a coin laundry (by the way there is a coin laundry one block far).Its a really good place to rest after a day in Los Angeles!
The Astro has a cool funky retro futurism Jetsons vibe to it. It was recently remodeled so things look pretty good. My room had a single king bed and it looked clean.
Bed was super comfortable as were the pillows. I didnt notice the mini fridge and microwave until we started leaving but Ill definitely stay here again!
Cheap price, especially for the area. Modern interior and friendly customer service. Great parking lot too. Highly recommend if youre staying in the Los Angeles area.
Phenomenal rennovations with a very classy 5star luxury feel when. Inside the rooms very clean and stylish high end amentities best value for the price in this section of Pasadena great work Astro inn
This place is absolutely beautiful! Great location too! The staff are great, the hotel is extremely clean (love that), and the room was wonderful!
The room was clean and the location was key reason we booked the hotel on a busy May long weekend. It was a last minute booking due to another hotel being overbooked. There is some road noise as it is situated on a busy road. A few washroom items like soaps were not stocked.
This place was nice until recently. The maids are very lazy and don’t even make the bed on some days. I was also told by the front desk staff that kids are not welcome.
Room is looks clean and smells good, kodus for the room cleaners they are doing great, i have 3 kids one is 3 years old thats why i love clean motels, cheap price good place
Perfect travellers motel. 4-stars. Clean, no strange smells, appropriate amenities, no frills. I like the midcentury decor.
The hotel looks very good from the inside and outside, however the sheets werent very clean and there where lots of hairs to be found around the room.
Astro Hotel is the best hotel in pasadena i always staying here and staff is very polite ,helpful and professional Mr patel is the best because he giving me always special rate and early check-in no charge so i really appreciate for that in short he is the best and property is always clean very well maintain. I would like to Thank you for your great service .
Great. Nicely renovated for the price! You wont be upset and the beds are comfortable. Looks just like puctures and they have nice size tvs.
Never again. Blood on a bed, hairs all over and extremely dirty sheets. When i asked for a refound, they started to threaten me with a cops. Also they refused to give me a refund. Stay away dont even try that place, lost 4 hrs of my life.
Very retro beautiful, quiet and clean but they could sweep the bathroom a little better but overall it was very well maintained. Will definitely return.
Love BOUTIQUE hotels like this. Friendly and helpful staff. They have USB outlets in the wall and 55 SAMSUNG televisions in the rooms. Definitely recommend.
Booked last minute and felt wonderful! Place is clean with amazing interiors! Bathrooms are well modelled and a Decent price
Nice place, clean and comfortable room. The walls are a little thin, so youll get some noise. But overall, nice little place.
Cute quite inexpensive. The remodel is nice and the people who work there are too. Great price. I would totally stay here again.
My room was top notch. It was clean, comfortable and quiet. I enjoyed my stay.
Everything was great I have 0 complaints because I got what I expected from service to the room, I highly recommend staying here if youre a couple or just if you want to have some alone time.
Jacuzzi and TV didn’t workThe WiFi didn’t work the room stankDon’t think I will be coming back
If I could give them less then one star I would. I spent a ton of money here an at the end if the day this will be your experience with this hotel.
WiFi difficult, 1 set of towels per person no matter if you ask for more. Remodel done cheaply.
Positive: Location Negative: I thought it would be a hotel, not a motel
Nice place, really friendly staff, however, the area is not so good and we could hear dogs barking from our room in the middle of the night. If it were in a different location, I would have definitely recommended this.
Very comfortable stay, especially the jacuzzi suite. Clean rooms and friendly staff.
Stayed here for a night, price was great, room was clean and the service was good. Best place in the area for the price.
I really enjoy staying here. Always so welcoming. Look forward to staying here again.
Nice n clean hotel
Rooms are nice. Easy check in. Easy check out.
Very clean, they clean daily, the staff are super friendly. I loved my stay.
Rooms were MUCH better than We expected for the price. Even the bathrooms were MUCH bigger and luxurious than we expected.
The rooms are modern and clean. I would definitely stay here again.
Super clean room and a very helpful staff that was accommodating when I made an error in my booking. I highly recommend this place.
Clean however bed was extremely uncomfortable and the walls are very thin.
Very nice modern hotel. Not really suited for cold weather - bathroom does not have heat.
Clean place. Parking was not very good, but they have valet for free if you arrive and theres no place for your car.
Room is chic and cozy. Check you in fast and easy. Staff are nice and friendly
It was a very great place! I enjoyed the in Room Jacuzzi!
YOOOO.... I need one of those beds. Incredibly accommodating staff and very modern minimalist bathroom. Loved it.
Wonderful remodeled Motel beds for comfy interior design amazing will come back
Nice hotel. Cool furnishing and style. Cheap price. Would recommend.
Wonderful room for a days stay a little away from the city and in a decent price...
Crazy layout, if your into the Jetsons, this place is for you, reasonably priced, clean and cool
Clean, big rooms and showers. The chairs in the lobby are fun too.
Most horrible experience I’ve ever had at a hotel
AMAZING HOTEL,i stay 1 night with my family,CLEAN RENOVATED,AND CHEAP PRICE ,HIGHLY RECCOMENDED!!!!
Looks good from the outside but beware! Cockroach infested hotel!! HORRIBLE SERVICE.
Very good service, room was very nice and I love its location
Super clean, 55 inch televisions, amazing price.
Nice decor love the hot tub. The main reason why I go there
Needs to get better cleaners but nice staff at the front desk though
Great place to spend the weekend if youre visiting Pasadena.
Small hotel but very well maintained with decent price.. much sayisfied👍
Cool concept, quiet and clean. Perfect for visitors in Pasadena.
Newly renovated. Bit pricey but staff were extremely nice.
Good hotel for the price. Nice interior decor and amenities
Pretty cool motel from the 1960 redone retro modern deco
Room was clean and quiet. Staff is friendly.
Interesting decor. Seems out of place but in a im the only one wearing a costume at the supposeded party.
Pretty nice for a cheap road side motel.
Great location, great price. It was clean and the staff was great.
Hip, cool rooms. Nice staff and convenient!
The room was clean and it was close to old Town Pasadena
Very friendly service, nice room on inside!
A really nice motel, but not a hotel
Everything was good and clean would stay there again
Really friendly staff and nice rooms!
Great experience. I liked it very much.
Best Hotel, Me And My Girl Ever Been In.💯
Rooms Nice and clean
So pretty inside , so ghetto outside
Nice and clean place to stay for the night
So clean, small retro quaint
The kids loved the retro look.
My favorite place to stay in LA
Room was really great!
Fair price with fair facilities
This is the worst place i have ever lived in.
Modern and comfortable motel
Truly a new and retained memory
Basically an upgrade from motel 6
Great remodeled hotel.
Its good, clean.
Pictures arent accurate, at all!!!
Lovely new upgrades
Very Clean
Nice clean and quiet
Loved my time here
Asian guy front desk.
Cute spot for cheap
Trash
Nice tubs.
Nicely remodeled.
Great for gentlemans
Nice, clean place
It wasnt bad
Clean
Nice motel
Good place. Cozy.
It was amazing
Good service
Beautiful rooms, very clean and excellent treatment by the staff.
We stayed at the Astor for two nights in 2019. We were very happy with our choice. The room was clean and very modern. We especially liked the red fridge. Breakfast is not offered at this hotel, but there are a few restaurants not far away where you can get something to eat. We took the train into Los Angeles. The bus stop was about a 15-minute walk away.The hotel has a free car park. As with motels, each room has its own entrance.The receptionist was very nice. We were very happy with the service.
The Hotel is nice and comfortable. The people who work here are very friendly. There is television and air conditioning and the bed is very comfortable.
Good abitaciones and service xpres has rare waiting siyas
It is a clean place and they are very friendly
I liked
It is very nice and cozy
4.2 (172 comments)
Review №1
2022-03-22We had a good stay here. The rooms were clean and aside from road noise the place was fairly quiet. We arrived after midnight and the parking lot was full but the lady at the front desk (forgot her name) offered a reasonable solution to park somewhere where if needed Id have to move my car which was no problem with me.Also the front desk lady was very friendly and welcoming. The rooms were nice and included a fridge, microwave, hair dryer and coffee. There was plenty of room for clothing storage. There were plenty of outlets and charging ports which sometimes can be hard to find at older places but not here. Ill be looking forward to my next stay here when Im in the area. Thank you.
Review №2
2022-01-03The room was very clean. Huge bathroom. It was close to a lot of shopping centers. Our family was in Pasadena for the 2022 Rose Bowl Parade. We were close the the parade route. Very nice check-in person at the front office. Quiet rooms. Large flat screen tv.
Review №3
2022-03-25The outside may look ugly but the inside is really cool!! I actually forgot my purse there an they called me right away. When I went to pick it up nothing was missing. Great service. Ill be coming back for another night again.
Review №4
2022-03-14Quite literally the rudest staff I’ve ever had the misfortune of dealing with. Found myself in a situation where I needed lodging for the night. This place had good reviews (which I’m convinced are shills) and decent rates- that’s all I needed for the time.Online we saw there were a few rooms available. Decided to go take a look because we were only 15 minutes away.Called the front desk from inside the hotel parking lot to book for the night, was told “do it online, we don’t do it over the phone or walk-ins”….okay why?Went online to book (still in the parking lot) and now it was listed as zero room availability.Called front desk again, asked why she didn’t express that they were booked before telling me to book online.Was told this time that they were at full capacity. WRONG. Went to another booking site and found vacancy, which I immediately booked.Went inside to get the key and was told that my roommate couldn’t park in the lot, only one car allowed, despite the rooms all meant for 2. The place wasn’t even fullThe Hindu couple at the check in desk were straight up RUDE and aggressive. Locked me out of the lobby, now I’m in the parking lot WITH a reservation and im locked out without a key.So business partner called the desk (still in the parking lot). Was given excuse after excuse, my favorite being that they had 10 other check ins for the night scheduled to arrive (mind you this was 11:00pm at this point).I explained that nowhere on the booking sites does it stipulate only one car is permitted, she pointed to a sign at the desk and says “it’s right here”…etf good is that? Y’all only take online reservations, it doesn’t take a genius to see the inherent flaw of that logic.Told partner that there was no management to speak with (even tho the lady had told me that she was the mgr).Spent another hour trying to get a refund so I could get going and find a place to stay before midnight at least.The attitude was mind boggling, I’m no Karen but wow! Never experienced such poor and downright rude customer service anywhere in my travels.Additionally, the place looked like garbage, the lobby was nice but that’s clearly a facade. Was willing to settle because it was late but after they pulled all the bs, I left and stayed at the Ramada- same rate, mucho better accommodations.I’m convinced the majority of these reviews are shills, there is NO WAY a legit business could have such positive reviews with Habeeb and Anita at the helm…like no chance. If I was the owner, I would be furious to learn my guests were being treated in such a unprofessional manner.Don’t believe the reviews, this place is sketch. Glad they didn’t get a single rupee from me.Avoid like the plague.
Review №5
2022-05-27On side of my bed smelt like a homeless camp. I was extremely tired after a day of work then come home to that. It was disgusting. I wanted to change rooms but had to wake up super early. I would not stay here again. They need to clean the room a lot better. I never complain about hotels but the room I was in was disgusting.
Review №6
2022-06-11The room and bathroom were clean, the beds were comfortable, and we enjoyed our one night stay at this hotel. Good location.
Review №7
2021-12-30Solid pick would come back. Simple clean rooms right on Colorado. Staff was great. Its an old motel thats been redone. I think they got a lot things right. easy check in and out. Great value for Pasadena.
Review №8
2022-02-17Whenever I am out in Pasadena I always stay at this place. Hotel staff are nice and accommodating. Rooms are always clean and have the essentials you need. Price is worth it.
Review №9
2022-03-25This place is absolutely beautiful! Great location too! The staff are great, the hotel is extremely clean (love that), and the room was wonderful!
Review №10
2022-03-15Central location. Parking for 1 car per room. Clean. Friendly checkin. Modern, updated. Good value. Feels safe