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Phone: +1 626-449-3370
Site: http://www.astropasadena.com/
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4.2 (172 comments)

Review №1

2022-03-22

We had a good stay here. The rooms were clean and aside from road noise the place was fairly quiet. We arrived after midnight and the parking lot was full but the lady at the front desk (forgot her name) offered a reasonable solution to park somewhere where if needed Id have to move my car which was no problem with me.Also the front desk lady was very friendly and welcoming. The rooms were nice and included a fridge, microwave, hair dryer and coffee. There was plenty of room for clothing storage. There were plenty of outlets and charging ports which sometimes can be hard to find at older places but not here. Ill be looking forward to my next stay here when Im in the area. Thank you.

Review №2

2022-01-03

The room was very clean. Huge bathroom. It was close to a lot of shopping centers. Our family was in Pasadena for the 2022 Rose Bowl Parade. We were close the the parade route. Very nice check-in person at the front office. Quiet rooms. Large flat screen tv.

Review №3

2022-03-25

The outside may look ugly but the inside is really cool!! I actually forgot my purse there an they called me right away. When I went to pick it up nothing was missing. Great service. Ill be coming back for another night again.

Review №4

2022-03-14

Quite literally the rudest staff I’ve ever had the misfortune of dealing with. Found myself in a situation where I needed lodging for the night. This place had good reviews (which I’m convinced are shills) and decent rates- that’s all I needed for the time.Online we saw there were a few rooms available. Decided to go take a look because we were only 15 minutes away.Called the front desk from inside the hotel parking lot to book for the night, was told “do it online, we don’t do it over the phone or walk-ins”….okay why?Went online to book (still in the parking lot) and now it was listed as zero room availability.Called front desk again, asked why she didn’t express that they were booked before telling me to book online.Was told this time that they were at full capacity. WRONG. Went to another booking site and found vacancy, which I immediately booked.Went inside to get the key and was told that my roommate couldn’t park in the lot, only one car allowed, despite the rooms all meant for 2. The place wasn’t even fullThe Hindu couple at the check in desk were straight up RUDE and aggressive. Locked me out of the lobby, now I’m in the parking lot WITH a reservation and im locked out without a key.So business partner called the desk (still in the parking lot). Was given excuse after excuse, my favorite being that they had 10 other check ins for the night scheduled to arrive (mind you this was 11:00pm at this point).I explained that nowhere on the booking sites does it stipulate only one car is permitted, she pointed to a sign at the desk and says “it’s right here”…etf good is that? Y’all only take online reservations, it doesn’t take a genius to see the inherent flaw of that logic.Told partner that there was no management to speak with (even tho the lady had told me that she was the mgr).Spent another hour trying to get a refund so I could get going and find a place to stay before midnight at least.The attitude was mind boggling, I’m no Karen but wow! Never experienced such poor and downright rude customer service anywhere in my travels.Additionally, the place looked like garbage, the lobby was nice but that’s clearly a facade. Was willing to settle because it was late but after they pulled all the bs, I left and stayed at the Ramada- same rate, mucho better accommodations.I’m convinced the majority of these reviews are shills, there is NO WAY a legit business could have such positive reviews with Habeeb and Anita at the helm…like no chance. If I was the owner, I would be furious to learn my guests were being treated in such a unprofessional manner.Don’t believe the reviews, this place is sketch. Glad they didn’t get a single rupee from me.Avoid like the plague.

Review №5

2022-05-27

On side of my bed smelt like a homeless camp. I was extremely tired after a day of work then come home to that. It was disgusting. I wanted to change rooms but had to wake up super early. I would not stay here again. They need to clean the room a lot better. I never complain about hotels but the room I was in was disgusting.

Review №6

2022-06-11

The room and bathroom were clean, the beds were comfortable, and we enjoyed our one night stay at this hotel. Good location.

Review №7

2021-12-30

Solid pick would come back. Simple clean rooms right on Colorado. Staff was great. Its an old motel thats been redone. I think they got a lot things right. easy check in and out. Great value for Pasadena.

Review №8

2022-02-17

Whenever I am out in Pasadena I always stay at this place. Hotel staff are nice and accommodating. Rooms are always clean and have the essentials you need. Price is worth it.

Review №9

2022-03-25

This place is absolutely beautiful! Great location too! The staff are great, the hotel is extremely clean (love that), and the room was wonderful!

Review №10

2022-03-15

Central location. Parking for 1 car per room. Clean. Friendly checkin. Modern, updated. Good value. Feels safe

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