Kerbside pickup
Yes
Reinforced security
We got you covered
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Enhanced cleaning
Daily cleaning
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Conciergerie
We take care of you
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Comments (199)
Best hardware chain around. Staff are available & super knowledgeable. Good prices. Aways extra fun stuff to look at & buy!
Nice neighborhood Ace. Helpful associates greet you upon entry and help you find stuff. Ace air filters are comparable to the higher end filters and much cheaper!
I pretty much know most of the hardware stuff, but whenever I get stumped I come here. Never left dissatisfied. NEVER have to spend 10 minutes looking for someone to help!!!
Always the nicest employees who know what they are doing and actually helpful. Fast check out always even when its a little busy.
This place often has stuff you cannot get at the local big box stores. The people who work are indeed helpful like the ad says. In and out quicker than just in to other hardware stores
This place is the most racist place Ive ever been, they have one black guy that work there and hes the only one respectable, if youre black plan on being followed around n treated like a thief.
Its a hardware store, and it does the job. They always have whatever I come in looking for. You can count on the staff asking if you need help finding anything.
Ace Hardware they always have some one to help with a friend smile can said enough about them there just great
If you are looking for a selection of middle aged white men and women who think COVID is hoax, this place is for you. If you are looking for a place where only white people are welcome, this ACE is for you. If you are looking for fair prices, competent and knowledgeable staff, with a on-par selection go somewhere/anywhere else.
Like this ACE. The employees are there to help if you need them or they just let you do your thing. Some places I feel are all in your face and try to push for helping you which is cool but sometimes I just want to be left alone to shop.
They are ok if I need something quick and fast other than that I prefer emighs. That’s because they don’t treat me like a thief when I am coming to buy something in there store. If I want help I know how to communicate and will do so thank you.
Perfect spot to pick up the latest variety of COVID, perfect for getting rid of your grandmother or any other immunocompromised friends or relatives you dont want to deal with anymore!
I love this store. The staff, especially Gary and the dark-haired young man whom I cant remember his name were very helpful.Theyve got all kinds of neat stuff and because I grew up in a small town with a corner Ace Hardware, it brought back a lot of good memories.
Very good service the moment I walked in a clerk found me and took me to the parts I needed to complete my project fast friendly service cant be better theres something special about a classic hardware store that big box places just dont have
Best store in Carmichael!! SUPER staff and huge selection and reasonable prices. I shop Ace before any other hardware stores!Recently expanded! More tools, hardware and something for everyone.And LOTS of helpful staff!
Came here to get some bolts, they are always in order, and usually have what you need. I like their selection.... in chris.
I went there to get my car key copied and they were able to do it in one day. Shout out to the new black guy working there ( I forgot his name already 🤦🏻) He was very helpful and had very good customer service skills. Ace is always the place to go for keys and other stuff
I went in on Saturday 4/10/21 around 2:00 pm, just to pick up a bottle of drain cleaner. While the store was very busy at that time, there was a young male employee walking around asking all of the patrons if they needed help with anything. I could not reach the top shelf to get what I needed. Normally I would have expected to go flag someone down for help, but he saw me and immediately came to assist and was very polite and wished me a good day. It was a very simple act, but very nice and noticed.
The staff is very helpful. I was building something odd, but the young man was patient with me. I told him he didnt have to help me if he didnt want to, but he said that he didnt mind. He helped me with the design of my project. Now, I have a beautiful balcony that only needs a few more touches before its a respite for my dogs and I. Theres all sorts of neat things here. I spent my trip in the gardening section, so I cant say much about the rest of the shop.
Always a pleasure to come here. They always have the bolts, nuts and screws that I need for my projects. If they don’t have it, it don’t exist.
Has everything the big box stores have and even some unique items they dont. Excellent customer service and good prices. Great community store that really does care about you and helping you complete your projects with ease.
Wonderful store all around. Great selection of tools and products for such a small footprint. Excellent hardware section.The best part? This place is always FULLY STAFFED! Every time I go in there are multiple friendly associates greeting me and offering help. They are the reason why I continue to shop here every week vs going to Home Depot or Lowe’s.Keep up the great work Carmichael ACE team, we appreciate you!
This is the BEST hardware store in the area. It was a drive for me, coming from West Roseville, but it was worth the drive. The employees are friendly, helpful and very knowledgeable. The store is jam-packed full of goodies but very organized. You can find anything and everything here. If they dont have it, you dont need it!!!
Theyve got everything you think that they would and all kinds of other cool things that you dont really need but you kind of want because its there and youve never seen it anywhere else and its like whoaaaaaat!!?!?!!
Real super good customer they treated great I will go back
Very helpful and very knowledgeable staff. I love this place. It is #1 on my speed dial and is #1 go to hardware store for me. Im avoiding Home Depot as much as possible now. Thank you Ace Hardware for being an awesome pillar of our community.
Love this place! Very helpful and friendly staff!
Went here the other day and they had the right parts for some of my backyard work. The only reason I am leaving a four star review is the fact that when I asked one of the employees to guide me, he gave me some attitude. Maybe he was having a bad day, but that shouldnt necessitate a reason to be rude.
Im a maintenance worker and went in to look for a tool I needed for work. The staff was not interested at all in answering my one question or getting me the tool at all. They seemed like they didnt believe I was going to buy it. I dont know what their problem was. I just left without even looking for the other things I came to get. Very disappointed in this Ace Hardware. Wont be going back.
Nice store with great staff and good selection of items
Found what I needed, loved the choices and neatness of the store, they had personal women items - ha ha for the men that almost forget a worker said...Good service, never just point me in a direction tho- especially when slow -- especially when it comes to different sizes and Im looking for a particular size.
👎Just leaving Carmichael Ace, over priced cedar mulch $ 6.99.per bag. Understand this I could have gone to home depot for those bages and receive the same dam treatment. 👎 NO THANK YOU or Shopping With Us. 👎 Ill go back to Home Depot for better prices at the minimum realize I am saving.
I never have expierienced such rude employees they sold me the wrong cord and i have the reciept but not the package that went around it so they wont return it. They will get credit regardless to it having its packaging. Ace hardware you just lost a vustomer.
Great neighborhood hardware store ,I love it here and they offer awesome customer service.
Service is exceptional, and theyve expanded the store size. Looking good.
All great... always Friendly helpful staff.... Makes home Depot and Lowes a joke
Went for bolts. They had a lot. Paid $2 per bolt. Went to home depot saw the same bolt for 45 cents. Great staff though. But u just feel robbed after something like that.
Best hardware in the Sacramento area. Lots of great help. They have just about covered everything that you would want from a hardware store. The never fail to get you what you need. Try them. You.will love them.
Super helpful with my project and had what I needed. I went to a propane place in Elk Grove 2 times, another hardware store and 2 camper places and none had what I needed except this Ace! I was finally able to finish my tent trailer propane issues. Thank you!
I go here fairly often. The thing that amazes me about this store is its not very big, but they ALWAYS have what I need. I have gone in on a whim looking for some obscure things I thought for sure theyd have to order, but they had them in stock. For example, an odd filter size for my moms AC unit, and a vacuum cleaner belt for my model.The very best thing about this store though is the people. I love the staff here. Someone will always greet you and help you if you want (but not pester you if you dont).
A store with personality : Nick helped me find everything I needed in no time. In the 5 trips I spent over $200. It was well worth it, finding the electrical and plumbing parts at Lowes or Home Depot woda taken hours. I was in and out in 20 min. (for 1st and biggest purchase.) Other trips taking care of those complications went quick and smooth as well. They had everything I needed.The last couple of times I went to Home Depot they were out of the most basic items.Parking at Ace is much better as well.Ill be BACK!
Great local ace hardware. Well stocked
Ace hardware is a great store but unfortunately at this location the customer service is horrible straight trash. Ive never felt unwanted and discriminated in my whole entire life they just profiled me due to me having tattoos and they followed me around the store on multiple occasions but this time it was too much dad made me feel so unwanted and so unwelcome this time that Im never going to step foot in a Ace hardware again. Ive always spent money in there at least $200 every time and theyve always followed me and tried to be slick about it but this time it was just so blatant and obvious that Im fed up for the record Ive never stolen anything in my life and a workers there were just so rude honestly I suggest if you decide to go into Ace hardware you should pick somewhere else and not this location
Employees that want to help instead of making themselves scarce. Quality tools and helpful items you cant find anywhere else but online. Way less stressful and a better use of time than the Low Depot warehouses.
This ACE is a nice store! It is well lit, well organized, and well staffed :) I was able to easily navigate to the hardware aisle where the bin setup made it a breeze to find the bolts I needed. Afterward, I looked around a bit at the wall of power tools and then the even bigger selection of hand tools! My experience at the register was pleasant as well, for the gentleman that helped me was very nice and handled my transaction quickly!I recommend stopping at this ACE.
So I had an interesting experience at my local Ace Hardware today.I was picking up a few things for a project Im working on. Unable to find one specific item, I began looking for assistance. I approached 2 employees, one was turned away from me, the other looked at me at backed off. Probably because I had my face mask pulled down below my nose. The one fellow asked if I needed help...I said I have a question. He was at least 6 ft from me and immediately asked me to put my mask over my nose. I said I wouldnt be able to breathe and...before I could finish he said...I wont help you then and started to walk away. I responded with ok and put my mask up and asked him to come back over. He walked away. Since I was in a pleasant mood I opted to continue on looking for the item myself instead of making a scene. By the way, I found the item I needed without assistance. As I walked out another customer said...nice hat. Then I realized I had my camo Make America Great hat on. Everything made sense after that. No, Ace Hardware didnt loose a multi-decade customer. I just chalked it up to TDS.
Employees are following the customers even they ask to stop doing it . This leads to discomfort , annoyingness , arguments or been rude . They even escorted people out of the store for denying their assistance. I got 2 items , charged for 3 . Gave coupon to cashier (Not expired) for $5 and final cost went up. Clerk lied to owner about true story . Prices are 35-50% higher than Home Depot prices. Uneducated employee . After this bad experience neither my friends or I continue to shop here .
All Aces are great! They always have helpful staff and everything you might be looking for and the stores are well kept. Thank you to Gary for his help every time I find myself at the Carmichael location.
Employee directed me to Home depot for item online showed ACE had it, when i lve said I been there she directed me to lowes, at least direct me to a different ACE, unacceptable, waste of my time and poor business representation, ...will head down to different location of ACE store, thank you
Good place to get a variety of hardware stuff. It may not have a big variety as HomeDepot yet you can get the small town excellent service.
What a joke! I went to there web site to order an ice chest for pickup. You can not order an item they have in stock for pick up? I called the store to see what the problem was, they told me the warehouse must be the problem, I ask the clerk if he would see if the item was physically at the store , he said that it was , and that it was the only one left. GREAT I’ll take it. But he would not let me purchase the item, I offered 200.00$ just to hold it for me. Nope. Ask if I could pay and have it delivered nope. What kind of business is this?
Ok so this is definitely no Emighs that is a couple miles away from this location. Easy for some simple needs. I feel like the store is small and hard to move around especially when a line develops. Staff is helpful and easy to find.
Friendly folks. Fair prices. Had what I needed.Nice peppers, tomatoes, herbs, flowers, and other gardening needs outside. Once I got inside, I had some thing in my hands from outside, there was a guy that immediately offered to lighten my load so I could shop inside. Awesome! So I got what I needed and headed back up front with my selections. Upon arrival at the checkout stand, my items magically appeared and were added to my purchase.Fast, friendly, awesome people.Sort-of narrow isles, but somewhat well organized. Found what I needed in a mere ten minutes.
I love Ace and love supporting them instead of Home Depot/Lowes. My only issue is that the employees arent very helpful when I ask about location of an item or hardware suggestions. So, know exactly what you want and find it yourself.
I go to this hardware store first when I have a project. Friendly, helpful staff, good prices, and great selection given the size of the store. Has some things, like V-belts and pulleys that are hard to find. My favorite hardware store in Sac.
Wow A+ service here for the manager Rod and team. Purchased a new screen door online with ship from store option. First door had some damage but Rod (the manager) was quick to resolve my problem. This guy is amazing (had a new door within days), and we will be moving our purchases from the Fair Oaks Ace to the Carmichael Ace Hardware because of Rods superior customer service. Well done Ace and thank you Rod and team for being amazing!! A+++
Good local hardware store. Staff are friendly without being a bother. They are quick to help find things and can offer advice about typical homeowner issues. Friendlier than big box stores. I go here first.
I purchased the BOGO of the 10 Milwaukee blade on 25 Dec 2020. I have yet to receive my completed order. Heres my dilemma1. Following a critical review of the Carmichael, Ca Ace hardware, I spent over an hour round trip to store with my wife who was recovering from major back surgery as driver as I had just had major ankle surgery.Steve the store manager told me (after calling me several disgusting names in front of the cashiers and customers) that he canceled my order to pay me back for writing a critical review. My wife was mortified. I was in shock. Steve said he had the product but he wasnt giving it to me.I have never been addressed in such an immature, unprofessional, narcissistic and embarrassing manner in my 65 plus years.On top of that Steve and his den of thieves have been charging product on my credit card.
The only reason I gave it a 2 star is because I found a couple things I was not able to find at any HD or Lowes. The staff was not able to help me find what I needed and some even said they dont have time to unlock item locked on the shelf. This is a good place to find what you need If you spend the time to find it yourself not if you need help
The staff is always available, friendly and helpful. Store is exceptionally well stocked and prices are very competitive. I drive passed two of the big outlets to shop here.
Always helpful and friendly.I prefer my neighborhood Ace store to the big box store down the street because of the help and knowledge. Theres always someone who seems to know exactly what is needed and where to find it - and theyll go out of their way to help.
Very friendly staff that are eager to lend a helpful hand. Even though it is a small store, they carry plenty of stock and in such a way that it doesnt seem overly crowded or difficult to maneuver around to shop.
I like coming here to get my unusual things as they always have someone waiting near the door to offer assistance. This saves me so much time with having to search the store for what Im looking for as I need to do at some of these big box stores.
The service here is always excellent. I went to purchase a number lights for my house. I had my grand daughter with me in a stroller and the emloyee gathered the items for me, helped at check out and helped me put the items in my van. You don t that service at other hardware stores.
Wow ok so as a millennial Ive just kind of accepted terrible customer service and having to find things on my own in hardware stores. This is literally opposite of a big box store experience. They asked and actually cared about what I needed. When I forgot that I needed a car fob battery replacement they not only found it immediately but replaced it for me! Best customer service and knowledge Ive experienced in a while. Definitely worth NOT ordering from Amazon prime.
Love the service at this place. Walk in the door and youll be immediately greeted by someone who knows where everything is and will take you there, and offer more info about the item or project. The prices are fair, and I appreciated when they recommended going to the big box store for a better selection on certain items. This will always be my first stop for my projects, though. They usually have a little bit of everything.
The employees are super friendly, knowledgeable, and professional. Just dont go in at 2 min to close.. they hate that
Ace is a great place to find niche nuts, bolts, and many small decorative pieces, as well as the more typical hardware supplies. What makes them stand out is that you can always count on an employee to be readily available to help you locate what youre after, unlike the big box stores where you tend to have to track them down.
They had everything I needed! Great for those quick trips when I want to avoid the Home Depot and traffic! Not to mention they had a metric rod coupling! And the Craftsman lawnmower blade I needed. Picked up some cucumber plants on sale as well.
My go to place for just about everything. Not only convenient, but the employees are very knowledgeable and excel at explaining things. Theyre terrific!
I love this place! There is ALWAYS someone to help you find what you need. Always friendly and pleasant even when swamped. It is well worth the slightly larger cost to know that you wont walk out of their store frustrated because you arent sure that you got the right stuff to finish your project
Brand new weekly store add and zero in stock! I was told by an employee ads are generated 3 months in advance regardless of whether products will be available in stock or not at time of sale posted what? Wow,what a lousy program this business has time to get up to speed like your competitors.Thanks for the wasted trip and no i didnt buy anything other than what I came for
We went here to get our screen door re-screened for our party. They were able to do it same day, other ace hardware in the surrounding cities said 2-3 weeks. We really appreciate how fast they were!
Love this place they have saved me multiple times when I needed a quick item for a backyard barbecue. Definitely the most friendly and helpful staff around.
Well the Security gard is really however he just not be doing nothing to sopose to. but his willing help however he. very polite. I should be going back 10 to Ace hardware Store
Love Love the service. If they dont have they always know where I can find it. Just a great local hardware store that helps their cutomers.
I found everything I needed. The staff is knowledgeable. Store is clean. Which is important these days. Would highly recommend Ace Hardware.
I always like going to this particular ACE Hardware. They are more than helpful and go the extra mile on customer service. I have been coming here for years and very rarely gone elsewhere because they always have what I need or will give you a knowledgeable answer to most questions and will answer with an i dont know, but Ill find the answer attitude. Great service as usual, I even got free sample spices today for my Traegar BBQ!
I wanted to shop local. I wanted to support the brick and mortar stores in the Sacramento region. But if you do not enforce wearing masks in your store, as was the case today when I needed to return an item, then you quickly get crossed off my list of local companies to support. Over 50% of the shoppers at this ACE location were not wearing masks. Then one wearing it with his nose sticking out. Wont be back with this blatant disregard for pandemic precautions.
If it werent for Ace around the corner Id be lost! Its like walki g into a time tunnel literally the way they greet you and help you is above and beyond..always go there first
I love Ace Hardware, particularly Carmichael Ace Hardware. Where else are you greeted upon entering the door and able to find help by just looking confused.And let me tell you about the help. Theres no, its over there in aisle 11. Here they join you until you have located what you are looking for and have it in your hand.And then there is the miracle of individual items. You know, I want 5 screws (not a prepackaged box of 10 screws).Yup, I definitely love the local corner hardware store versus the ubiquitous monster home improvement stores...
Everything was a little crowded due to store is situated on the inverted corner. The store tried to have lots of inventory, but it seemed to overcrowded the shelving spaces. But, overall, staff are very friendly and helpful!
Attentive staff. Had my curbside puckup order ready and loaded in a matter of minutes. Even gave me some good advice for assembling a grill I was picking up.
Always ready and available to help you.
I went in to look around and browse a bit on my lunch and I appreciate the workers offering to help me but I felt bombarded when every worker was asking me to help one right after another through my entire visit. It actually became extremely annoying and I left before I could finish browsing the whole store.
I love this place !! I shop there at lease once a week sweet family own business great costumer service always there to help me and answer my questions I would totally recommend this place !!! Thank you ace hardware your the best !!
When Im looking for something unique, Ace Hardware is always my destination. Excellent service and knowledge of their products makes for a great experience.
I like this place. one guy seems annoyed when you ask him something. Maybe hes having a bad morning? IDK they have a small selection but usually have what in looking for. All in all. Better/more chearfull. Customer service would be great. The other employees are great.
This store is not enforcing face mask rules. I have been there on two occasions and have found employees not wearing face masks and multiple customers throughout the store also not wearing masks. If you are concerned for your health do not shop at this store as they are clearly not enforcing any of the California or CDC regulations on stopping the spread in a pandemic.
Employees here are bizarre. They have way too many working here. I went in there with my boyfriend to browse the garden equipment and this employee with orange short hair was following us around and starring. It was an annoying experience. Homophobic/transphobic and discriminitory. Or just a creep. One or the other.
Id rather support the local guy than big box stores. Friendly, amazing staff that go above and beyond. They always have what I need. Good parking availability. The store is well maintained.
Love this place. Service is excellent. Support your local hardware store.
Always a Pleasure going to the Carmichael Ace Hardware. They are helpful and kind to Children. Ace always has the perfect parts or materials for Home Improvement to DIY projects. Good Selection. First Stop Spot for All my Projects. Thank You Carmichael ACE Hardware for keeping me working tonight . The Gee Family.
This Ace Hardware is great. The staff is so friendly and so helpful. I really appreciate the knowledge they have for gardening projects.
I go there at least once a week for different thingsI do alot of my own maintenance and if I have questions theyre always friendly and helpful
Got some keys made and copied! The assistant was super nice! I believe his name was Brian if Im not mistaking.
They welcomed me as I entered store. Great greeting and friendly service. Sales were so reasonable for ACE members like myself. Will come again for Spring time needs. Thanx ACE hardware
Unless they dont have something, this is where I always go. The staff are extremely attentive and knowledgeable, in stark contrast to the larger hardware stores. And in the space they have there is a huge variety of goods.
Ace is TRUELY the place. Everyone is so nice and helpful, always find what Im lookong for, and fast. I prefer beating the masses at Home Depot by coming here. Only place I know that gives you $10 of store credit for your birthday. And its not one of those $10 off a purchase of $50 or more. F that. They just simply give you $10. Seriously feel like family when I shop here. Thanx for surviving the economic decline. Ace is the Place!
This hardware store ALWAYS has what I need. I have projects that often times require non-standard solutions. The staff here greet me at the door and stay with me until we find the solution. I would recommend them as a first stop for any project.
Just love this store. Has everything you need for gardening and home improvement.
Local Hardware store almost always has everything I need . Friendly knowledgeable staff .
Staff is always uptight you can feel there negativity as you enter and there is. no way to avoid them as they track you down kinda like a.car lot salesmans I force ing themselves into your buisniss if want help I will find you they have it back wards and it just very uncomable exspereamce also way overpriced like there in the yukon gold Rush and one boiled egg cost 10dollers in gold dust its a gauging of the people in this community
I am trying not to use HomeDepot as my go-to place anymore. While they carry 10 varieties of everything the place has turned into a zoo with no keepers. ACE is a pleasant change of pace, the people are helpful and it is more laid back, and I generally find the product I am looking for. If they dont have it I can find it elsewhere (not at HD) or get it on Amazon.
If i could give them no stars that would be better. Horrible customer service. No one gives a crap including the manager. DONT GO THERE FOR ANYTHING!!! I went there for a remote for a my ford focus, the remote was not cheap they charged me 53.00 bucks. It worked when i did it with one of their employees. A week later it just STOPPED working button by button. So I went back and tried getting it exchanged. The guy who handles and WHO IS TRAINED to program the remote his name is John Rice, he was stuck up from the beginning, told me that i didnt program it correctly. Even after i told him it worked when we programmed it the first time. So he took a same remote and tried programming again. Then told me it was my cars fault. I told him okay. So i got my car tested for any problems on my end. There was nothing wrong. I went back there, and they didnt even wanna help me anymore. I was waiting for 10 mins just to be told they were going to do a refund on it. They didnt even make not one more attempt to fix the problem. After i wasted my time going to the mechanics. The....... guy that was trained to handle the remotes was so stuck up and rude didnt even apologize for the inconvenience. They acted like it was all my fault. I sat in my car and cryed because i thought i wasted so much money and time to be treated like i didnt matter, because im a women. So i went back in there to talk to the useless manager about my ordeal. He came cocky and arrogant. His response was whats the issue, I told him what his employee did. He gave me a rude response saying his merchandise was defective. Even though it was for sale to the public. He knew this but still selling the remotes. As i was talking to him he walked away with his hand in my face telling to leave. With his cocky employee next to him smiling at misery.I also called corporate nothing was done about it. I went to Amazon a few days later. And got a better remote wih excellent customer service and free shipping it cost a grand total of $6.00. Compared to Aces 53.00 with NO CUSTOMER SERVICE. Thanks ace your the worst!!!!!! IM NOT EVER GOING TO ANY OF YOUR STORES EVER AGAIN. WELL whats left of them!!!!!!!
I needed a cabinet key duplicated. The big box stores didnt have the blank. Carmichael Ace made if for me in a matter of minutes.
Lots of people, as soon as i walked in, to assist in finding the items i was looking for and one them, flexfix tape, was hard to find, and there ended up being 3 people looking for it till we found it and when we did find it they had several options to choose from. Awesome place!
They did not have what I was looking for they were able to recommend that I go to another place and find that product I really love the service at Ace hardware
No one wearing a mask...not safe unless u dont mind dying of covid......
All staff if very nice and helpful. They know where things are and can point you in the right direction . 👍😊
Ace hardware had exactly what I needed for electrical and plumbing. Has a wide selection of o- rings and seals for faucets. Able to keep a 20+ year old faucet going.
Great neighborhood hW store... Think of home depot... It is nothing like that... Helpful people asking if they can help
Knowledgeable staff and great assortment of miscellaneous household items from nuts and bolts to yard art.
When I walked in I was approached by an indaviual and asked if I needed help with anything I said no that I was just looking its a rainy day and I was just getting off work and had time to kill he then looked at me and said ok but took him a min or two to let me pass. Witch raised flags for me so I continue looking but because of there first approach towards me I decided to stay in there view and only walked along the end caps and just looked down the aisles but when I seen somthing interesting I went down one aisle and then another then I noticed one of them was following me all thru the store aisle after aisle I mean he was doing nothing else but focusing on me after the tenth aisle i approched him and asked him if he can stop it was makingme feel uncomfortable he then looked up at the ceiling and stated that he was doing his job and told him that he was making me feel uncomfortable he said if u dont like it u dont have to shop here I then said can u please stop it ur racial profiling he said ok what ever y would I do that look at my Mexican mustache the other guy said hey this is private property we can have u escorted out of here I said u know what lets get security here he did the therd employ looked at him and she just laughed I sat the until security got there and employeenumber two said hey yes I want this man escorted out I was like wait I told u to call him and after that the security didnt want anything to hear what I had to say he siad sir u have to leave I couldent explain anything...this treatment was horrible I wish I can do somthing else to stop this racial behavior.
This store has all kind of different stuff for your home and more. Every time I go there I find something that I need 🛠. The workers there are very patient with customers.
They have good customer service. I was help when I walk thru the door.
Always a good experience .. guys and gals are always ready to help you find what you need !! Usually able to get what I need here. A lot better than the big box stores !!
This Ace hardware reminds me of hardware stores of the past very friendly very helpful its almost like a good neighbor.
Great place friendly if you wear hat like I do or need things for your home or yard go get it. Christmas is wonderful at Ace they are very helpful don’t forget Mary sent you Namaste
The store is way better than going to Home Depot....good selection of products and staff is available if you need help.
Helpful staff always willing to help find the right tool for your job. Like coming here more than hd or l.
Wide selection although prices might be a little steep for some it is a good location for most hardware needs also has non hardware items
Every Ace Hardware I’ve visited seem to show customers that small town hospitality charm, of course that only applies to some folks, if you know what I mean.
Great place. I ordered something online and it was ready for pick up right away. They have a little bit of everything.
The best around. I only go here. The service is great and the store is well stocked
I like this store because theres always helpers available. They have a good selection of merchandise too.
I dunno why but Ive gotten socks from here every single time Ive gone. Last ones were purple with little maltese puppy faces
Returned a wrench. Super easy. Theyre always really helpful
This was my first time at this store. I was floored I LOVED it definitely will be going there a lot more often
Nice store with a Mom and Pop feel about it. The staff is always available an ready to help you with any and all your needs.
The staff is always so helpful, folks whove done the work Im trying to do and know just the tool(s) for the job.
The owner or management I assume is anti covid since no employees wear masks despite the mandate.
Great friendly local store. They have some unique at in there
All the folks working in there are so kind and helpful, answered my questions multiple times before I could even get them out. Mind readers!!! Lol
Best hardware store in the area. They have everything we need and great service.
Great people work there I found what I needed fast the store is very organized I was in and out in 5 minutes
Small but has most item for home maintenance. Helpful staff.
This store is amazing and the employees are awesome, so many unique items as well as the selection of the standard items.
Always find what I need at Ace
Cant help love the local hardware feel of this place. Very personable.
Very helpful staff. They have never let me down. Thanks Ace!!
Nice place to go shop at they have a lot of items to choose from great customer service skills I love going there
Always been a great place to go. Very helpful.
They always have helpful, knowledgeable people ready to help you find whatever you need.
They have original pieces for home & garden decorations, make keys, good parking!
Excellent service! Took his time and made sure I got what I came in for, a fuse that I had no idea what to get! Hey knew exactly what to get!
Very helpful and curtious. Thats why I go to my local Ace. Better than big box stores on service.
Excellent service. Knowledgeable staff expedited my trip by walking me to the product in the aisles.
Was so happy to fine jumper cables. Wasnt expecting them to carry them.
Good selection, good customer service. Prices a little high but all in all a good shoping experience
Decent little location. Great help!
For this DIY guy, they usually have what I need. Excellent customer service from the moment you walk in the door.
Its small but friendly staff. This is the get in and get out ACE but has everything you need.
Great Staff, just asked where something was, and the guy actually came with me and helped me find exactly what I needed 👍
The best customer service of any store. Not just hardware stores, any store. Thank you for always having what I need for a project.
Everyone is always friendly and helpful just make sure your talking to the person that specializes in the project that your doing theyll tell you what you need to know.
Cute store neat things for the home owner but it is way cluttered makes me overwhelmed I think Im going to bump and break something feel like a bull in the China shop
If it exists, they have it. Very helpful in solving problems. A first rate store with knowledgeable clerks who are happy to help.
The people worked here are very knowledgeable along with being friendly. Love the cat who lives in the store. 💝
Staff is always helpful and friendly. Good place to pick up a few things quickly.
Our Favorite little hardware store helpful employees
Good hardware store, as close as it gets to the corner hardware store and they are happy to answer questions and can sometimes give a little advice.
Not great, had a simple problem they couldnt help me with. Just need a gasket for a 5 lb. CO2 bottle on my kegerator.
They are always so helpful and kind!
They always have what I am looking for and the staff is always friendly.
Nice store lots of goodies, great hardware section, they even have Black Chrome bolts!
Always have the best selection of hard to find items. Especially hardware, and the most helpful, knowledgeable staff.
Came in 15 minutes from closing to have keys made, very helpful staff, most definitely coming back.
The best place to go for specialty hardware nuts and bolts etc... Or if you just need something quick with out having to explore a giant store.
Always get what I need and they are ready to help you when you need it
No workers wearing masks. Wouldnt honor coupons
Very friendly people, smaller location, easier to find what I want.
Always helpful.
I really try to about big box stores and only go here. They really are the place with the helpful hardware folks.
Sorry to say they arent stocking the 9 inch box fans. Almost every other Ace have them.
Gary knows his plumbing parts made fixing shower so easy.Gave us great advice to make this happen
These guys are the best. Help me to find what I need. I was in and out in 5 minutes. Highly recommend this place.
Bigger than it looks! Go inside and it is ginormous! Staff our really friendly and willing to help find anything in the store.
They are very disrespectful and rude all they did was follow me around the store watching me thinking I was going to steal something because I have a couple tattoos and then when I asked him why he was following me he said that he was told to so theyre judging me because of my tattoos very disrespectful and rude
Small town feel with knowledgeable friendly people. Clean and quaint it, with interesting lawn art out front.
Very friendly employees, easy to work with and knowledgeable.
The staff is knowledgeable about everything in the establishment and very helpful as well as friendly.
Very unfriendly workers there wont go to that store again
Good deal on a welding helmet and a industrial grade nail gun.....plus a kitty cat sleeps by the cash register sometimes.
Good store. Reasonable
Excellent, found all we needed, that lowes and home depot didnt have
Quaint and old school feel. Its fun to walk around and see unique things like their whimsical metal garden decor.
Best hardware store around. The staff is always helpful and I always find what I need.
Very helpful staff. The store is small but the have most things.
4.5 (199 comments)
Review №1
2022-04-19I love this store! I needed the battery changed in my remote and Maggie knew exactly how to get my remote apart and replaced the battery in about a minute. Shes so friendly and professional. The store is great, fully stocked and everyone there will help you find whatever you need. By the way, dont buy potting soil or dirt from a nursery- you can get the same thing here for half the price!
Review №2
2022-03-21Friendly staff. Good selection of products. Come here for the cat really. Ace the cat is the cutest and friendliest kitty around!
Review №3
2022-07-07Found a screw that proved to be difficult to match else where. Kind, funny, and super helpful staff. Always fun lawn decor to look at too. Overall, good place to stop and browse or find a specific item.
Review №4
2022-04-21Always my go-to place, their prices may be slightly more than the big box stores but its more than made up for if I have a question. The knowledgeable staff and the wide selection. If they just had an indoor lumber yard Id never visit a big box store again.
Review №5
2022-04-08ABSOLUTELY a wonderful experience!! Had a broken Honda Civic key, discovered this Ace Hardware via the web, and got a new key.. He explained everything to me, made me a new key, went to the car and tested, and just like that, have new key, transponder and all! He was AWESOME, very KNOWLEDGEABLE, friendly, and full-on honest with me! 100% HASSLE-FREE!Need a vehicle key? THIS IS THE PLACE!
Review №6
2022-06-25They have more people to help you. Service is great & they have the unusual parts or products that others might not.
Review №7
2022-03-30Great customer service by knowledgeable employees in a well stocked hardware store that include items that you would not expect to find in this type of store. Check it out for yourself and expect to spend time looking at all the usual and unusual options.
Review №8
2022-01-15Ive been going to this hardware store for over 30 years. Good sales & discounts thru out the store. Recently remodeled. They have added many more help to provide each customer with locating items. Quality items,appliances, tools & materialsCustomer service is A+/#1I moved out of the are but still go toAce in Carmichael for hard-to-find items. Its a hardware store yet has a nice section for woman. Tees gloves, apronsJewelry and household itemsthat make the work/chores easier.
Review №9
2022-06-20Great spot. Very helpful. Had a key made. Which a very friendly young man speedily assisted me with.
Review №10
2022-03-01Small location but easy parking and excellent customer service. When I walked in, there was 2 staff members offering to help me. Its the opposite of Lowes & Home Depot service.