AAA Anaheim Insurance and Member Services in Anaheim

Categories


Phone: +1 714-774-2392
Site: https://www.ace.aaa.com/location...
Opening hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–1PM
  • Sunday:Closed
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4.5 (199 comments)

Review №1

2022-05-21

Customer service with the travel agent Erin is not pleasant at all. I requested an itinerary for Visa purposes, but she was so cold and not showing that she is there to provide the help we need. No smile and she avoids eye contact with us because I am not getting what she wants for her commissions. I will never use AAA for any travel needs. Stay cool Erin and dont be greedy😊

Review №2

2022-03-29

Unfortunately I waited 1 hr 30 minutes. Until I finally talked to the third person. Just so that he can tell me that they didnt have a locksmith or the locksmith was not sure if he can help.Lack of communication. I dont understand why they either didnt call back or at least let me know they couldnt help me. So that I can look somewhere else for help.Service was horrible. If I hadnt called the third time I could still be waiting for who knows how much longer. I had to look for service myself.

Review №3

2022-04-08

Journey was a wonderful instructor for my daughter! So patient. Very laid back and calm when giving instruction. A great course.

Review №4

2020-02-24

Was very welcoming to have Veronica greet us with a big smile when we came in. She’s a keeper as an employee because she makes the place feel good. Also worked with Patty to get title services done. She was also fantastic to work with - kind, nice, patient. It was a pleasant experience working with her. Thank you! 🙏

Review №5

2022-04-05

I always love this place. My mom and I went in about a year ago for an issue with my moms car. We had been helped by Les. He was so kind and knowledgeable. My only complaint is I found out today he is no longer in this office. Maybe it time to change offices. 😉

Review №6

2022-06-07

It’s always wonderful to go to AAA then going to DMV less time quick service not as many peopleThanks AAABeen with them 31years

Review №7

2022-04-04

Travel is very hard to get a hold of. They don’t return calls, emails I have left several messages on voice mail email I’ve all so called custom service on sat 4/2/22 and she couldn’t get thought. I called again this morning 4/4/22 left message for the supervisor in travel let’s see how long it takes them to call me.Member very up set!

Review №8

2022-01-05

Unbelievable, you can trust the other one star reviews. Ive been a member for 9 years. It was like they are not allowed to do their job. No show after hours of waiting and agents who put you on hold then pretending they cant hear me and hang up without calling me back? Wth is that about? When a truck showed up hours later he would not move the vehicle because the registration tag was expired? Really? Not even with a flatbed. Who is running things over there?

Review №9

2021-11-20

I needed Canadian passport photos, and needed them notarized on the back. AAA seemed like a great one stop shop since they offered passport photos and had a notary. The girl who helped us didnt seem to understand what a guarantor was though and phoned someone to ask if she could sign the photos and was advised she couldnt.Im still not sure what company with a notary is uncomfortable taking a photo of you and then saying yep, thats a photo of them! but I mean, okay.The photos turned out okay and we did get help with some other things. The customer service was great and the ladies working the directory counter were fab. I just wish we didnt have to look for a different notary now. It seems pretty common that people in the USA hear the word Canadian and panic.

Review №10

2022-01-12

Helped us out within an hour to pay for tags and send letter out to DMV. Forgot the tellers name but she was super cool.